MGC-25/50/100 MGC+50/100 Release Notes Version 7.5 February 2006 DOC2134A Copyright © 2006 Polycom, Inc. All Rights Reserved All text and figures included in this publication are the exclusive property of Polycom, Inc., and may not be copied, reproduced or used in any way without the express written permission of Polycom, Inc. Information in this document is subject to change without notice. This document also contains registered trademarks and service marks that are owned by their respective companies or organizations. If you have any comments or suggestions regarding this document, please send them via e-mail to info@polycom.com. Catalog No. DOC2134A Version 7.5 Notice While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing, Polycom, Inc. cannot assure the accuracy of such information. Changes and/or corrections to the information contained in this document may be incorporated into future issues. Table of Contents Version 7.5 - New Features List............................................................ 1 Version 7.5 Upgrade Package Contents.............................................. 5 Prior to Installation and SW Upgrade .................................................. 6 Hardware Update Notice ................................................................................................6 Control Unit Update Notice ...................................................................................7 Version 7.5 Interoperability Table .................................................................................8 Software Upgrade Procedure ............................................................. 10 Upgrade Checklist ........................................................................................................10 MCU Disk Space Verification .....................................................................................10 Dongle Upgrade ...........................................................................................................11 Dongle Information ..............................................................................................11 Dongle Upgrade Instructions .........................................................................12 MGC-50/MGC-100 .......................................................................................12 MGC-25 .........................................................................................................13 Downloading the Dongle File ..............................................................................14 Installing the Dongle File .....................................................................................15 MGC Unit Software Upgrade Procedure .....................................................................16 Upgrading from a Version using Password for Entry Queue Routing .................16 Upgrading from a Version using Numeric ID for Entry Queue Routing .............17 Removal of Redundant Configuration Files ................................................................17 Downloading the Software to the MCU ......................................................................17 Installing the MGC Manager Software ........................................................................19 Manual Installation of the Default Message Services ..................................................19 Updating the Entry Queue Services .............................................................................20 Detailed Description - Video ............................................................... 21 Video Support for Start Conference requires Chairperson ..........................................21 Detailed Description .............................................................................................21 Detailed Description - General ........................................................... 23 Network Time Protocol (NTP) for XPEK Systems .....................................................23 Detailed Description .............................................................................................23 Secure Socket Layer (SSL) ..........................................................................................25 Detailed Description .............................................................................................25 H.239/People+Content Star Cascading ........................................................................30 Detailed Description .............................................................................................30 Ad Hoc Auto Cascade ..................................................................................................31 Detailed Description .............................................................................................31 Monitoring Auto Cascaded Conference Links ..............................................33 Limitations ............................................................................................................33 Faulty Participant in Red .............................................................................................34 Detailed Description .............................................................................................34 i MGC Release Notes - Version 7.5 HTTP File Transfer Mode ........................................................................................... 35 Detailed Description ............................................................................................ 35 Same Layout Option in Video Switching Conferences ............................................... 36 Direct IP Dial-in .......................................................................................................... 37 Detailed Description ............................................................................................ 37 Direct End Point Dialing ...................................................................................... 37 IP to ISDN Gateway Call (without Gatekeeper) .................................................. 37 SIP Factory .................................................................................................................. 38 Detailed Description ............................................................................................ 38 Nortel Environment Flag Settings ............................................................................... 40 MGC+ Predefined IP only Entry Queues and Meeting Rooms .................................. 41 Corrections, Pending Issues and Limitations................................... 43 Corrections between Versions V.7.0.2 and V.7.5 ....................................................... 43 Corrections between Versions V.7.0.1 and V.7.0.2 .................................................... 44 Corrections between Versions V.7.0 and V.7.0.1 ....................................................... 47 Version 7.5 Pending Issues .......................................................................................... 49 Version 7.5 System Limitations .................................................................................. 54 Appendix A - Falcon Diagnostic Tool ................................................ 65 Detailed Description ............................................................................................ 65 Test Description ........................................................................................................... 66 Starting the Falcon Diagnostic Tool ............................................................................ 70 Falcon Main Window .......................................................................................... 70 Setting the Log Files Path .................................................................................... 73 Connecting to an MCU ........................................................................................ 74 Running Diagnostic Tests ............................................................................................ 75 Test Results ................................................................................................................. 79 Disconnecting from the Falcon Diagnostic Tool ......................................................... 80 Appendix - Adding an MCU to the Network .............................................................. 81 Test Glossary ............................................................................................................... 82 Log File Report Examples ........................................................................................... 83 ii Version 7.5 - New Features List Version 7.5 - New Features List The following table lists the new features in Version 7.5. Table 1: New Features List Category Feature Name H.264 SD/HD in Video Switching conferences Description H.264 Standard Definition (SD), High Definition (HD) and VSX 8000 (version 8.0) HRR resolutions are supported in Video Switching conferences. Set the system.cfg flag: ENABLE_HD_SD_IN_FIXED_MODE= YES (default =NO). When YES, the Highest Common mode is enabled. Higher Frame rates in H.264 CP conferences. The MCU now supports frame rates up to 30 FPS in CP conferences. In H.264 VideoSwitching Conferences, the maximum Line Rate capability is 1920 Kbps. Supported in MGC version 7.03. H.264 Fixed mode can be used with cascaded conferences by setting the H.264_VSW_AUTO flag to YES. These flag settings forces all endpoints to use predefined conference resolution and frame rates. This feature is now available for video conferences. When the conference is set to Wait for Chairperson and participants connect to the conference before the chairperson, the conference is placed on hold. When an H.323 dial-out call fails to connect because the endpoint could not be reached (for example, the endpoint is busy), the system can be set to automatically redial the endpoint. Set the system.cfg flag: ENABLE_H323_REDIAL=YES. The MCU supports two new IP Dial-in methods: · Direct Endpoint Dialing (Without Gatekeeper) 1. Video 2. Video Increased Frame Rate in H.264 CP conferences 3. Video H.264 up to 2 Mbps in VideoSwitching Conferences 4. Video H.264 Fixed Mode 5. Video Video Support for Start Conference requires Chairperson 6. IP H.323 dial-out automatic redial 7. IP Direct IP Dial-in · IP to ISDN Gateway Call (without Gatekeeper) 1 MGC Release Notes - Version 7.5 Table 1: New Features List (Continued) Category Feature Name SIP REINVITE Description SIP protocol allows ways of changing one or more parameters in an existing session. It is performed by sending a REINVITE request with the desirable mode to the other SIP entities in the conference. Version 7.5 supports the SIP REINVITE request sent by the remote SIP endpoint to the MGC in the following instances: · Party Media - change in the participant's IP address. 8. IP · Conference Media - change in the participant status that is informed to the conference, such as mute and hold. Change Mode - changes that affect the conference media and may affect other participants as a result, such as change in the video protocol. Later Video - Upgrade the SIP connection from audio only to video. · · 9. IP SIP OPTIONS Support for SIP RFC-3261 (OPTIONS) that allows a UA (User Agent) to query another UA or a proxy server for its SIP and media capabilities. Support for SIP RFC-3265 (REFER) that instructs the recipient of the REFER request to contact a third party using the contact information included with the REFER request. This allows any SIP UA to send the URI of another UA to the conference and instructs the conference to create a new dial-out participant and dial to it. Allows SIP endpoints to create ad hoc conference and automatically connect to the conference. This version supports multipoint SIP conferencing in a Microsoft environment: · Microsoft LCS 2005, SP1, 10. IP SIP REFER 11. IP SIP Factory 12. IP Microsoft LCS support · · · Office Communicator version 1.0, Windows Messenger version 5.1, Installed desktop and group video conferencing systems PVX versions 8.0 & 8.0.1; VSX 8.0 & 8.0.3. · MGC Manager 7.5 Note: This product requires purchase of a license. 2 Version 7.5 - New Features List Table 1: New Features List (Continued) Category Feature Name Microsoft LCS support (con't) Description With MGC 7.5 (MS integrator phase 3) Polycom now supports the full set of OC Conferencing capabilities based on the MS SIP-CX protocol. For a detailed description of the Microsoft solution see the Microsoft Deployment Guide. The maximum bridge capacity in IP Video Switching conferences is increased. The system automatically detects the Nortel environment and changes the working mode accordingly (no need to set the Nortel flag in the system ...