GN 9120 ENG D F ES I NL DK SE FIN CHI JAP Reference Guide Benutzerhandbuch Guide d'instruction Guía de usuario Guida all'utrilizzo Verwijzingen Referenceguide Referensguide Käsikirja www.gnnetcom.com Reference Guide Benutzerhandbuch Guide d'instruction Guía de usuario Guida all'utrilizzo Verwijzingen Referenceguide Referensguide Käsikirja UK D F ES I NL DK SE FIN CHI JAP 2 8 15 22 29 36 43 49 55 62 68 1558-879 rev. E 1 English ­ GN 9120 reference guide This reference guide provides you with additional information on setting up, using and maintaining your GN 9120. Contents 1. Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Verify the assembly of your GN 9120 Battery charging and use 2. Features and customisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Multifunction button Functionality of the + and ­ buttons Positioning of microphone 3. Remote handset lifting functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Answering and making telephone calls with GN 1000 RHL or Electronic Hook Switch GN 9120 with Electronic Hook Switch (EHS) 4. Audio and visual indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 5. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 6. Reconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Replacing the battery Memory reset Registering a new master headset 7. Cleaning, safety and maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1. Product information Congratulations on purchasing the GN 9120. The GN 9120 is a wireless headset solution, made up of a cordless headset and a base unit that is connected to your desk telephone. The GN 9120 gives you full mobility, hands-free convenience and superior sound quality for your telephone conversations. Verify the assembly of your GN 9210 When removing the headset from the base unit, the green link-up indicator on the front of the base unit will light and the on-line indicator on the headset will flash. If the green link-up indicator does not light, check the wiring connections on the base unit and ensure that the power adapter is connected. If the on-line indicator on the headset does not flash continuously, replace the headset in the base unit and remove it again. Battery charging and use When not in use, place the headset in the base unit to charge the battery. Ensure the link-up indicator is not lit. If the link-up indicator is lit after placing the headset, remove the headset from the base unit and place it in the base again. If battery charge is too low, a beep will be heard in the headset every 20 seconds. 2 Note: The battery charging indicator on the base unit will flash continuously during charging and be lit when the battery is fully charged. 2. Features and customisation Multifunction button The multifunction button enables several functions, depending on how long the button is pressed for. Functions Answer/make call* End call* Conference mode Tone control adjustment Low power mode on (European versions only) Low power mode off (European versions only) * Only with GN 1000 or EHS mode (MFB and "­" simultaneously) (MFB and "+" simultaneously) Press momentarily Press for 5 sec. Press for 6 sec. Functionality of the + and ­ buttons The + and ­ buttons enable several functions, depending on how long the button is pressed for. Functions Volume + Volume ­ Mute / un-mute Transmit volume adjustment "+"/"­" simultaneously to enter mode, then "+" or ­ for adjusting Press momentarily Press "­" twice within 1 sec. Press twice within 1 sec. Positioning of microphone Adjust the boom arm of your headset so that the microphone is positioned in the direction of your mouth, as close as possible to your mouth. Note: The boom arm cannot be rotated a full 360 degrees. Do not force the boom arm when it cannot be rotated any further. 3 3. Remote handset lifting functionality Answering and making telephone calls with GN 1000 RHL You may purchase a GN 1000 RHL as an accessory, which lets you answer and end telephone calls while away from your desk. Please contact your vendor or visit www.gnnetcom.com for further information. To answer a call using the GN 1000 RHL or electronic hook switch functionality: 1. Remove the headset from the base unit when you receive a call. The link will be established and the on-line indicator on the front of the base unit will begin to flash. Note: If you are already wearing the headset, simply press the multifunction button on the headset momentarily to answer the incoming call. To end the call, press the multifunction button momentarily or place the headset in the base unit. Making telephone calls using the GN 1000 RHL or electronic hook switch functionality: To make a telephone call using the GN 1000 RHL: 1. Remove the headset from the base unit. The link will be established and the on-line indicator on the front of the base unit will begin to flash. 2. Dial the desired number. To end the call, press the multifunction button momentarily or place the headset in the base unit. Note: The connection cord must be connected to your telephone's handset port (not the headset port) in order for the GN 1000 RHL to function. GN 9120 with Electronic Hook Switch (EHS) The GN 9120 comes in a special version which enables you to answer and end calls while away from your desk ­ without using the GN 1000 RHL. This is, however, only possible on certain telephone systems. In order to determine which telephones have the EHS feature enabled, please refer to our website www.gnnetcom.com/gn9120/support/. Please also refer to your telephone's user manual for clarification. 3 modes are available: · The RHL interface (non-EHS; works with the GN 1000 RHL) · The DHSG interface (for example, with Siemens and Elmeg desk telephones) · The AEI interface (for example, with Tenovis desk telephones) Note: By default, the EHS-version of the GN 9120 is set to the DHSG interface. To toggle between DHSG, AEI and RHL interface, complete the following: 1. Place the headset in the base with its on-line indicator facing you. ­ + 2. Press the volume + and volume ­ buttons on the headset simultaneously for 6 seconds while the headset is in the base, until the headset's on-line indicator flashes rapidly. RHL DSHG AEI 3. You are now in interface switching mode, and can set the GN 9120 to work with your telephone's interface. 4. Using the volume + button to move right and the volume ­ button to move left, select the required EHS interface. Volume button Link icon Mute icon Charge icon 4 The base unit's 3 indicators show which interface the GN 9120 is in. See the illustration to determine the type of interface. Note: If more than 15 seconds elapses without pressing the volume + or volume ­ buttons, the last selected interface will be activated. 5. To exit the interface switching mode, press the volume + and volume ­ buttons simultaneously for 6 seconds. 6. Only with the GN 1000 RHL: Complete the setting up procedure according to its Quick Guide. 4. Audio and visual indicators The GN 9120's headset and base have audio and visual indicators, which represent various actions and aspects associated with setting up and operating the product. The headset gives audio and visual indications. The base gives various visual indications via its online, link and general indicators. Familiarize yourself with these indicators to fully benefit from your GN 9120. The headset's audio indicators: Headset action Out of range Mute ON Low Battery Charge Adjusting Volume Maximum Volume reached Minimum Volume reached Tone control adjustment Adding a headset at conference call Incoming call The headset's visual indicators: Headset mode Low Power mode Transmit volume adjustment Audio indication Beep every 10 sec. Beep every 15 sec. Beep every 20 sec. Low single tone per press Short beep Short beep Beep (indicating 6 sec. has passed) Beep in master headset Beep (only if using GN 1000) Headset indicator Flashes rapidly when switching between modes Flashes rapidly when switching between modes The base's visual indicators: Base's on-line indicator Charging in Process Charging completed Mute Low Power Mode Adding a headset to conference call Link between headset and base EHS (Electronic Hook Switch) setting Pairing of Headset and Base On a call On-line indicator Battery charging indicator flashes Battery charging indicator ON Mute indicator ON Link-up indicator flashes every 10 sec. All lights are flashing, followed by battery indicator ON Link-up indicator ON Please refer to separate section All lights are flashing for approx. 4 sec., followed by battery indicator ON On-line indictor flashes 5 5. Troubleshooting I do not hear a dial tone. · Check that all the cords and plugs are connected correctly. · Check that the power adapter is plugged in and has power. · Check that the on-line indicator is lit. If it is not, place the headset in the base unit and take it out again. · Check that the battery is charged. If the battery is fully charged, the battery charging indicator on the base unit will light when the headset is placed correctly in the base unit. The person I am talking to has difficulties hearing me. · Check that the mute function is off. · Check the position of the boom arm and make sure that the microphone is placed as close as possible to your mouth. · Readjust the microphone volume. · You may be out of range of the headset's base unit. Move closer to the base unit. My battery charging light keeps flashing and will not go solid. Check the battery is correctly fitted inside the headset, and/or the headset is placed correctly in the base I have set up my GN9120 correctly, but I am getting a buzzing sound on my headset. Your telephone may not be fully immune to the radio transmission between your headset and base. To overcome this problem, move the base at least 30 cm/12" away from the phone. If you have a European version, you can instead choose to set the headset to Low Power mode. The person on the other end of the line says he/she cannot hear me. Ensure that the Telephone Termination Switch is in the correct position and that you have adjusted the Transmit Power. Please refer to the relevant section in the reference guide. When I press the MFB the GN 1000 RHL lifts but the call is not connected. When using your GN 9120 with a GN 1000 RHL, make sure that the base is connected to the telephone's handset port and not the headset port. Please refer to the illustrations in the GN 1000 RHL Quick Guide My headset echoes. Make sure your telephone's volume control is set to a mid position or lower. If necessary, adjust your microphone volume on the headset to a lower setting I have a GN 9120-xx-1x, the version with built-in Electronic Hook Switch, but it doesn't work with my telephone Please make sure that the GN 9120 is compatible with your telephone system, and set the GN 9120 in the correct mode. For standard telephones and for use with GN 1000 RHL, please make sure to put the GN 9120 in RHL mode. My headset was working but now it has stopped, no indicators are lit. Your headset may need pairing to the base. Refer to page 7 "Registering a new master headset" in this reference guide. Please visit www.gnnetcom.com/GN9120/support for further information and frequently asked questions. 6 6. Reconfiguration Replacing the battery The battery provided with the product will provide you with years of use. If you need to replace the battery, complete the following: 1. Remove the wearing style as explained in section 5 the quick guide. 2. In the headset receiver, where the battery is located, press down the plastic tab securing the battery and pull the battery out. 3. Insert a new battery into the battery compartment. Note: Make sure that the battery is placed correctly in the headset with the + of the battery corresponding to the + indicated in the battery slot of the headset. 4. Re-attach the wearing style as explained in section 5 in the quick guide. Memory reset When the battery is removed or the power adapter is unplugged (for at least a few seconds), all customised headset settings are returned to factory-set default settings. Registering a new master headset A new master headset may be registered to the product in case of loss or damage to the original headset. To register a new master headset, complete the following: 1. Unplug the power adapter for a couple of seconds. 2. Place the new master headset into the base u ...