C-S ERIES R EFERENCE G UIDE Notice The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 1998 Compaq Computer Corporation. All rights reserved. Printed in Singapore. Compaq is registered in the U.S. Patent and Trademark Office. Microsoft and Windows are registered trademarks of Microsoft Corporation. The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. REFERENCE GUIDE C-Series Handheld PC First Edition January 1998 Part Number 266667-001 Compaq Computer Corporation CONTENTS preface BEFORE YOU BEGIN For More Information........................................................................xi For Updated Information..................................................................xii Locating Information Quickly..........................................................xii Ordering Software on Diskette........................................................xiii Customer Registration.....................................................................xiii In North America ........................................................................xiii Outside of North America...........................................................xiii Symbols and Conventions...............................................................xiv chapter 1 GETTING STARTED Unpacking the Box..........................................................................1-2 Setting Up for the First Time ..........................................................1-3 C-Series at a Glance ........................................................................1-8 Screen and Left Side Components..............................................1-8 Front and Right Side Components..............................................1-9 Top and Rear Panel Components..............................................1-10 Bottom Panel Components .......................................................1-11 chapter 2 FORMING A PARTNERSHIP Step 1: Determine Computer Requirements ...................................2-2 Step 2: Install Windows CE Services..............................................2-3 Step 3: Configure the Communications Port ..................................2-3 Using Windows NT Workstation................................................2-3 Using Windows 95......................................................................2-3 Step 4: Connect the Handheld PC to the Computer ........................2-4 Step 5: Install the Compaq C-Series Software................................2-5 Contents L chapter 3 USING THE KEYBOARD AND STYLUS Special Keyboard Features ............................................................. 3-2 Using the Application Launch Keys........................................... 3-4 Using the Dual Brightness Backlight Button ............................. 3-5 Using the Stylus .............................................................................. 3-6 chapter 4 USING POWER Using Battery Power....................................................................... 4-2 Checking Battery Power Levels ................................................. 4-2 Recognizing Low Battery Indicators.......................................... 4-2 Conserving Battery Power.......................................................... 4-4 Replacing Batteries ......................................................................... 4-5 Replacing the Main Batteries ..................................................... 4-6 Replacing the Backup Battery .................................................... 4-9 Disposal and Recycling of Used Batteries.................................... 4-11 Using AC Power ........................................................................... 4-11 Connecting to AC Power.......................................................... 4-12 Resetting Your C-Series Handheld PC......................................... 4-13 Performing a Normal Reset...................................................... 4-13 Performing a Full Reset............................................................ 4-14 chapter 5 USING THE MODEM Safety Precautions for Modems...................................................... 5-2 Connecting the Modem................................................................... 5-3 Using an External Modem .............................................................. 5-4 Connecting an External Modem................................................. 5-4 Configuring and Using the External Modem ............................. 5-4 Using the Modem to Access the Internet........................................ 5-5 Browsing the Internet ................................................................. 5-5 chapter 6 USING PC CARDS Supported PC Cards........................................................................ 6-1 PC Card Software ........................................................................... 6-2 Operating Guidelines ...................................................................... 6-2 Inserting a PC Card......................................................................... 6-3 Removing a PC Card ...................................................................... 6-4 LE Contents chapter 7 USING THE INFRARED FEATURE Establishing an Infrared Connection...............................................7-2 Step 1: Configure the Software...................................................7-2 Step 2: Set Up the Infrared Devices............................................7-2 Step 3: Transfer Information.......................................................7-3 Printing with the IR Port .................................................................7-4 chapter 8 USING COMPAQ SOFTWARE Using Voice Memo .........................................................................8-2 Recording A Message .................................................................8-3 Playing a Message.......................................................................8-3 Managing Messages....................................................................8-4 Adjusting Audio Levels ..............................................................8-4 Using Internet Setup Utility ............................................................8-5 Setting Up a Profile.....................................................................8-5 Getting On the Internet ...............................................................8-6 Using Internet Favorites Synchronizer............................................8-7 Synchronizing Bookmarks..........................................................8-7 Copying Bookmarks ...................................................................8-8 Using Dictionary Synchronizer.......................................................8-9 Using the Backup and Restore Utilities ........................................8-10 Using Compaq Backup and Restore .........................................8-12 Using Compaq Flash Memory Manager...................................8-14 Using Compaq Enhanced Security................................................8-16 Understanding the Password Levels .........................................8-16 Setting Passwords .....................................................................8-18 Using the Owner Control Panel Application.................................8-21 Controlling Volume.......................................................................8-21 Printing ..........................................................................................8-22 Supported File Types ................................................................8-22 Printing Guidelines ...................................................................8-22 Printing from the Handheld PC.................................................8-23 Setting the Alarm ..........................................................................8-23 Contents LEE chapter 9 CARING FOR YOUR COMPAQ C-SERIES Routine Care ................................................................................... 9-2 Travel Guidelines............................................................................ 9-3 International Travel ........................................................................ 9-3 Shipping Guidelines........................................................................ 9-4 chapter 10 TIPS AND TROUBLESHOOTING Tips for Maximizing Performance................................................ 10-1 Adjusting Memory.................................................................... 10-1 Increasing the Data Transfer Speed.......................................... 10-2 Troubleshooting ............................................................................ 10-3 Solving Battery and Power Problems....................................... 10-4 Solving Keyboard and Stylus Problems ................................... 10-5 Solving Audio Problems........................................................... 10-5 Solving Memory Problems....................................................... 10-6 Solving PC Card Problems....................................................... 10-8 Solving Screen Problems.......................................................... 10-9 Solving Communication Problems......................................... 10-10 Solving Security Problems ..................................................... 10-13 Servicing the C-Series ................................................................ 10-14 Preparing for a Technical Support Call.................................. 10-14 appendix A WORLDWIDE TELEPHONE NUMBERS ....................................................... A-1 appendix B HARDWARE SPECIFICATIONS................................................................. B-1 appendix C AGENCY REGULATORY NOTICES............................................................. C-1 INDEX................................................................................................. I-1 LEEE Contents preface BEFORE YOU BEGIN Congratulations on your selection of the Compaq C-Series, the first professional handheld PC. Before using your C-Series, be sure to read this chapter for information about: s s s documentation and online help customer registration symbols and conventions used in this guide For More Information References are provided as printed materials and as online information that is accessible from your handheld PC. In addition to this reference guide, the following printed references come with your handheld PC: s s s s s s Quick Setup card Accessories Flier Microsoft The Handheld PC Companion Important Safety Information Register Now card (North America only) Warranty and service information Before You Begin NE The following online and electronic references are also available. Name: Microsoft H/PC Help Microsoft Windows CE Services Help Microsoft Handheld PC Home Page C-Series Home Page Location: Handheld PC Microsoft Desktop Software for Windows CE CD (to be installed on your computer) www.microsoft.com/windowsce/ hpc www.compaq.com/products/ handhelds For Updated Information To learn about updates that may have occurred to your C-Series device after this document was printed, tap the Start menu on your handheld device, then tap My Documents and select Compaq Updates. NOTE: If no updated information is available, Compaq Updates will not appear on the screen. Locating Information Quickly To quickly find the information you're looking for, use this table as a starting point. To Find Information About: Using your C-Series Using the Compaq software on your C-Series Using the Windows CE operating system and software on your C-Series Using Windows CE Services on your computer The latest information and offers for your C-Series device and accessories Look Here: C-Series Reference Guide C-Series Reference Guide Microsoft The Handheld PC Companion Microsoft H/PC Help Microsoft Windows CE Services Help C-Series Home Page (www.compaq.com/products/ handhelds) NEE Before You Begin Ordering Software on Diskette If the computer on which you are installing Microsoft Windows CE 2.0 does not have a CD-ROM drive, you can purchase diskettes containing the Windows CE software necessary for operating your handheld PC. To order Windows CE software disket ...