User manual HP DESKJET 3820 - Reference Guide

  hp deskjet 3820 series reference guide   Edition 1 January 2002 notice English The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. terms and conventions The following terms and conventions are used in this reference guide: terms The hp deskjet 3820 series printer may be referred to as the HP Deskjet 3820 printer, the HP Deskjet, or the HP printer. symbols The > symbol guides you through a series of software steps. For example: Click Start > Programs > Hewlett-Packard > [hp deskjet printer] > release notes to view the release notes. cautions A Caution indicates possible damage to the HP printer or to other equipment. For example: Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. acknowledgements Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated. Mac, Macintosh, AppleTalk, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Copyright 2002 Hewlett-Packard Company ii   reference guide English hp deskjet 3820 printer table of contents introducing the hp deskjet 3820 series printer. . . . . . . . . . . . . . . . . . . . . . . .1 what's in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 USB cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 parallel cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 viewing the onscreen user's guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 DOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 buttons and lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 cancel button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 print cartridge status symbol and light . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 resume button and light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 power button and light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Windows USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 contacting hp customer care center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 support process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 software updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 hp support by phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 obtaining hp repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 obtaining a warranty extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 hp printer limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 product specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 iii   English iv   introducing the hp deskjet 3820 series printer what's in the box Thank you for buying an hp deskjet 3820 series printer! Your printer box contains the following items: English 1 2 4 5 3 6 7 1. printer 2. setup posters 3. this reference guide 4. printer software CD 5. black (hp 15) print cartridge 6. tri-color (hp 78) print cartridge 7. power cord If any of these items is missing from the box, talk to your HP dealer or contact the HP Customer Care Center. See "contacting hp customer care center" on page 13 for more information. connectivity USB cable Purchase a Universal Serial Bus (USB) 2.0 full speed compliant cable. Use with Windows 98, Me, 2000, XP, and Macintosh. parallel cable Purchase parallel cable type IEEE-1284 compliant. Use with Windows 95, 98, NT 4.0, Me, 2000, and XP. 1   finding information English Several documents are included with the HP printer. They provide instructions on how to install the printer software, operate the printer, and find help. see... hp deskjet 3820 series for information about... CD Begin with the printer software CD to setup the printer and install the printer software. The printer software CD provides setup instructions. · Installation and troubleshooting · Printer software and hardware setup platform Windows Windows setup poster Windows Macintosh setup poster Macintosh setup instructions Macintosh this reference guide Printer Assistant · · · · Printer box contents Additional installation troubleshooting HP Customer Care Center HP printer warranty Windows Macintosh · Onscreen user's guide for using, maintaining, and troubleshooting the printer; warranty statements, environmental statement; regulatory notices (For access instructions, see "viewing the onscreen user's guide" on page 3.) · HP Customer Care Center · Printing ideas · Shopping links to other HP products · Tools and updates Complete product information including: · Using, maintaining, and troubleshooting the printer · Warranty statement · Environmental statement and regulatory notices (For access instructions, see "viewing the onscreen user's guide" on page 3.) Known software compatibility issues. · Click Start > Programs > Hewlett-Packard >[hp deskjet printer] > release notes DOS systems information appears on page 4 of this reference guide. Windows Onscreen user's guide Macintosh release notes Windows this reference guide DOS 2   viewing the onscreen user's guide The onscreen user's guide provides instructions for using the HP printer. Information is also provided to help you solve printer problems that may occur. English Windows When you install the printer software, the onscreen user's guide is installed automatically. Open the user's guide through the HP Printer Assistant, a tool that also provides: · Support through HP Customer Care Center Adobe Acrobat versions of the user's guide The user's guide is also available in the following languages: · Arabic · Greek · Hebrew · Turkish If you want to view the user's guide in one of these languages: 1. Double-click the hp printer assistant icon on your computer desktop. 2. Click the user's guide button on the HP · Printing ideas · Shopping links to other HP products · Tools and updates The hp printer assistant icon is displayed on the Windows desktop after you install the printer software. Printer Assistant screen. 3. Select user's guide is available in other languages at the bottom of the screen. 4. Insert the printer software CD into the Double-click the icon to open the hp printer assistant. computer's CD-ROM drive. 5. Select your language from the list that accessing the user's guide To view the user's guide: 1. Double-click the hp printer assistant appears. · If Acrobat Reader is installed on your computer, the user's guide is displayed. Use Acrobat 4.0 or later to view the user's guide. icon on your computer desktop. The HP Printer Assistant appears. 2. Click the user's guide button to display the guide's topics. You can also open the user's guide from the Start menu by clicking Start > Programs > Hewlett-Packard > [hp deskjet printer] > user's guide. · If Acrobat Reader is not installed on your computer, it is installed automatically, then the user's guide is displayed. 3   Macintosh Adobe Acrobat Reader 4.0 or later is required to view the user's guide on Macintosh computers. If you do not have Acrobat Reader, install it from the printer software CD. If you are a Mac OS X user, view the onscreen user's guide with Adobe Acrobat Reader 4.0 or later. If you use the Mac OS X Preview feature, you will not be able to navigate the onscreen user's guide. DOS In DOS operating systems, information is found in a text document called dosread.txt. This file is located on the printer software CD in the \djcp\ directory. For substitute the relevant code from the list below. To read the file in English, for example, open dosread.txt in the enu\djcp\ directory. DOS support is not available in all languages and countries/regions. for this language... use this code... chs cht csy dan deu enu esm fin fra hun ita kor nld non plk ptb rus svc English To open the user's guide: 1. Insert the printer software CD into the Chinese, Simplified Chinese, Traditional Czech Danish German English Spanish Finnish French Hungarian Italian Korean Dutch Norwegian Polish Portuguese Russian Swedish computer's CD-ROM drive. The HP Deskjet screen is displayed. 2. Select the User's Manuals folder for your language. 3. Do one of the following: · Double-click the User's Guide icon if Acrobat Reader is installed on your computer. · Double-click the Reader Installer icon if Acrobat Reader is not installed on your computer. Adobe Acrobat Reader is installed automatically. After it is installed, double-click the User's Guide icon to display the user's guide. 4    buttons and lights English The printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the status of the printer. 1. Cancel button 2. Print Cartridge Status symbol and light 3. Resume button and light 4. Power button and light cancel button Pressing the Cancel button cancels the current print job. power button and light The Power button turns the printer on and off. It may take a few seconds for the printer to turn on after pressing the Power button. The green light next to the Power button flashes when the printer is processing. Caution! Always use the Power button on print cartridge status symbol and light The light beside the Print Cartridge Status symbol flashes when a print cartridge is low on ink or incorrectly installed or the printer's top cover is open. the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off may cause printer failure. resume button and light The Resume light flashes when an action is required such as loading paper or clearing a paper jam. When the action is completed, press the Resume button to continue printing. 5  ! print cartridges English using print cartridges The printer uses these print cartridges: print cartridge black 5. Remove the replacement print selection number product number c6615 cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom. tri-color c6578 1. pull tab to remove the plastic tape For more informations, see these sections in the onscreen user's guide: · "replacing print cartridges" · "maintaining print cartridges" · "print cartridge recovery" Caution! To prevent clogs, ink failure, and bad electrical connections, do not touch the print cartridge ink nozzles or copper contacts, and do not remove the copper strips. 6. Push the print cartridge firmly into the cradle. 7. Secure the cradle latch, then close the top cover. 8. Verify that plain paper is loaded in replacing a print cartridge To replace a print cartridge: 1. Press the Power button to turn on the the In tray, then print a calibration page to align the print cartridges. For instructions on aligning the print cartridges, see "calibrating the print cartridges" in the onscreen user's guide. printer. 2. Open the top cover. The cradle moves to the center of the cradle rod. 3. Raise the cradle latch. 4. Lift the print cartridge out of the print cartridge cradle and discard it. 6  " installation troubleshooting English Windows Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user's guide in the Printer Assistant. See "accessing the user's guide" on page 3 of this reference guide for instructions. what is the problem? The installation program will not automatically start when the CD is inserted. possible causes... to solve the problem... · Auto-run is disabled. · The computer cannot find the autorun.exe program on the CD-ROM. 1.Insert the printer software CD into the computer's CD-ROM drive. Be careful to position the CD correctly. 2.Select Start > Run, then click Browse. 3.Browse to the CD-ROM icon. 4.Click the setup.exe file, then click Open. 5.The setup.exe file appears in the Run dialog box. Click OK. 6.Follow the onscreen instructions to install the printer software. 7  # installation troubleshooting, continued English Windows, continued what is the problem? The printer software did not install correctly. possible causes... to solve the problem... · There may be a conflict with a virus protection program or other software programs. · There may be a conflict with a peripheral device connected to your printer. Uninstall the software, then reinstall it. 1.Do one of the following: · Insert the CD-ROM into the CD-ROM drive, and select Remove printer software. Follow the onscreen instructions. · Open the Printer Assistant and select Tools and Updates > uninstall software. · Select Start > Programs > Hewlett-Packard > [hp deskjet printer] > uninstall software. 2.Close any virus protection programs or other software programs that are running on the computer. 3.To reinstall the printer software, insert the CD-ROM into the CD-ROM drive, then follow the onscreen instructions. If the software program does not automatically start, then see "to solve the problem..." on page 7. 8   installation troubleshooting, continued English Windows USB Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user's guide. what is the problem? The Plug and Play operation will not complete (The New Hardware Wizard will not finish). possible causes... to solve the problem... The computer cannot find the printer driver. 1.Cancel the New Hardware Wizard. 2.Remove the printer software CD from the CD-ROM drive. 3.Disconnect the USB cable from the computer. 4.Re-insert the printer software CD into the computer's CD-ROM drive. 5.Follow the onscreen instructions to install the printer software. 6.Reconnect the USB cable to the printer when prompted. If the installation program does not automatically start, then see"to solve the problem..." on page 7. 9   installation troubleshooting, continued English Windows USB, continued what is the problem? I set up the printer before inserting the CD, and connected a USB cable between the printer and my computer. The New Hardware Wizard did not appear. possible causes... to solve the problem... You may not be using Windows 98, Me, 2000, or XP. Verify Windows 98, Me, 2000, or XP is running. If not, connect with a parallel cable. Your USB cable may not be connected properly. 1.Disconnect the USB cable from your printer, then reconnect the cable to your printer. 2.Verify that the cable is securely attached. Your computer may not be USB enabled. 1.Click Start > Settings > Control Panel, or click Start > Control Panel. 2.Double-click the System icon. 3.Select the Device Manager tab, or select the Hardware tab and click the Device Manager button. 4.Click the plus (+) icon next to the Universal Serial Bus Controller option. · If you see a USB host controller and a USB root hub listed, USB is enabled. · If you do not see these devices listed, refer to the computer's documentation or contact the computer's manufacturer for more information on enabling and setting up USB. 5.Use a parallel cable to connect your printer to the computer if you cannot enable USB. 10   installation troubleshooting, continued English Windows USB, continued what is the problem? When I tried installing USB the installation stopped. When I tried to install again, the New Hardware Found Wizard was gone and the USB port was not available. possible causes... to solve the problem... The Operating system terminated the installation before it was complete. Uninstall the software, then reinstall it. 1.Do one of the following: · Insert the CD-ROM into the CD-ROM drive, and select Remove printer software. Follow the onscreen instructions. · Open the Printer Assistant and select Tools and Updates > uninstall software. · Select Start > Programs > Hewlett-Packard > [hp deskjet printer] > uninstall software. 2.Close any virus protection programs or other software programs that are running on the computer. 3.To reinstall the printer software, insert the CD-ROM into the CD-ROM drive, then follow the onscreen instructions. If the software program does not automatically start, then see "to solve the problem..." on page 7. 11   installation troubleshooting, continued English Windows USB, continued what is the problem? When I connect a USB cable between the printer and my computer, an "Unknown Device" message appears. If you are using Windows 2000, the "Unknown Device" message does not mean that there is a problem. However, if you are using Windows 98, Me, or XP, the "Unknown Device" message does mean that there is a problem. Use the troubleshooting steps below. possible causes... to solve the problem... · Static electricity has built up in the cable between the printer and your computer. · You may have a defective USB cable. 1.Disconnect the USB cable from the printer. 2.Unplug the printer from its power cord. 3.Wait approximately 30 seconds. 4.Plug the power cord into the printer. 5.Plug the USB cable into the printer. 6.Replace the USB cable or use a parallel cable if "Unknown Device" continues to appear in the New Hardware Found dialog box and you are not using Windows 2000. 12   contacting hp customer care center English HP Customer Care Center provides expert advice on using your HP printer or solving problems with your printer. support process The HP support process works most effectively if you look for help in the following order: 1. Use the onscreen user's guide. See hp support email One-to-one email gives direct answers to your questions from an HP support technician. Email support is a great way to ask technical questions and obtain answers that are tailored to your specific need. Enter your question on a Web form and receive an email reply. "viewing the onscreen user's guide" on page 3. 2. Access HP e-support. · Check HP's Web support pages for product help · Send HP an email 3. Contact HP support by phone. software updates Use either of the following methods to obtain copies and updates of the printer software: · Download the printer software from HP's Website. · Phone the HP Customer Care Center to request a CD containing the software update files. See "support phone numbers" on page 15. For more information see "hp support by phone" on page 14. Support options and availability vary by product, country/region, and language. hp support Websites If you have access to the Internet, you can obtain a wide variety of information about your printer. Visit our Website for the latest printer software and support information at: www.hp.com/cposupport/loc/ regional.html or www.hp.com/go/ support 13   hp support by phone English HP provides telephone support free of charge during the printer's free phone support period. As a part of our continuing effort to improve our phone support services, we advise you to check our Website on a regular basis for new information regarding service features and delivery. before placing a call Before placing a call for help, try these other free support options: · user's guide; see "viewing the onscreen user's guide" on page 4. · setup poster · HP e-support If you cannot solve the problem using these resources, call an HP support technician while you are in front of your computer and printer. For faster service, please be prepared to provide information about the steps you have taken to solve the problem. HP needs the following information to assist you: free phone support period The list below shows the free phone support period for your country/region. Standard phone company charges apply. country/region North America Asia Pacific Europe, Middle East, Africa Latin America-- including Mexico phone support 90 days 1 year See below* 1 year * Europe, Middle East, and Africa For phone support in Europe, please consult the following Website to check the details and conditions of phone support in your country/region: http://www.hp.com/go/support. · The printer's model number (located on the label on the front of the printer) · The printer's serial number (located on the bottom of the printer) · The computer's operating system · The version of the printer driver (also referred to as the printer software) · Messages displayed at the time the situation occurred · Answers to these questions: ­ Has this situation happened before? Alternatively, you can ask your dealer or call HP at the phone number listed for your country/region. See "support phone numbers" on page 15. Can you re-create it? ­ Did you add any new hardware or software on your computer around the time this situation began? 14    support phone numbers If you need help solving a problem, contact HP support using one of the phone numbers in the table below.For the most up-to-date list of phone numbers for your country/region, refer to HP's Website: http://www.hp.com/cpso-support/guide/ psd/expectations.html country/region Africa/Middle East Argentina Australia Austria Belgium (Dutch) Belgium (French) Brazil (inside Greater Sao Paulo) Brazil (outside Greater Sao Paulo) Canada Caribbean Central America Chile China Colombia Costa Rica Denmark Ecuador (Andinatel) Ecuador (Pacifitel) Finland France Germany Greece Guatemala country/region Hong Kong Hungary India Indonesia Ireland Israel Italy phone number 3002 8555 01 382 1111 11 682 6035 21 350 3408 01 662 5525 09 830 4848 02 264 10350 0570 000511 02 3270 0700 080 999 0700 03 295 2566 5258 9922 01 800 472 6684 0 20 606 8751 09 356 6640 22 11 6299 0800-10111 2 867 3551 22 865 98 00 1-877-232-0589 095 923 50 01 272 5300 902 321 123 08 619 2170 0 848 80 11 11 2 2717 0055 2 6614000 1 216 579 71 71 0207 512 5202 1 (208) 323-2551 0800-47468368 08 823 4530 English phone number 41 22 780 71 11 0810 555 5520 03 8877 8000 0660 6386 02 626 8806 02 626 8807 3747-7799 0-800-157751 905 206 4663 1-800-711-2884 1-800-711-2884 800 36 0999 010 6564 5959 9-800-114-726 0-800-011-0524 39 29 4099 1-800-711-2884 1-800-225528 0203 47 288 01 43 62 34 34 0180 52 58 143 ( 0.06/30 sec.) 1 60 73 603 1-800-995-5105 Japan Korea (Seoul) Korea (outside Seoul) Malaysia Mexico (Mexico City) Mexico (Outside Mexico City) Netherlands New Zealand Norway Peru Philippines Poland Puerto Rico Russia (Moscow) Singapore Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States Venezuela Vietnam 15  ! after the free phone support period After the free phone support period, contact your HP dealer or call the support phone number for your country/region to discover the available support options. See "support phone numbers" on page 15. English obtaining a warranty extension If you would like to extend the warranty coverage beyond the limited warranty period, contact your local HP dealer. If your HP dealer does not offer service contracts, call HP directly and ask about our HP service agreements. obtaining hp repair If your HP printer needs to be repaired, call HP phone support. A trained HP support technician will diagnose the problem and coordinate the repair process. For a list of HP support phone numbers, see "support phone numbers" on page 15. HP support will direct you to the best solution, whether it is an authorized service provider or an HP facility. This service is free during your HP printer's limited warranty period. After the warranty period, you will be quoted a repair cost. 16  " hp printer limited warranty statement English region North America (including Canada) Asia Pacific Europe Latin America software 90 days 90 days 90 days 90 days printer 90 days 1 year 1 year 1 year A. extent of limited warranty Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase. 1. For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free. 2. HP's limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any: · Improper or inadequate maintenance or modification; · Software, interfacing, media, parts, or supplies not provided or supported by HP; or · Operation outside the product's specifications. · For HP printer products, the use of a nonHP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a nonHP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 3. If HP receives, during the applicable warranty period, notice of a defect in any software, media, or ink cartridge covered by HP's warranty, HP shall replace the defective product. If HP receives notice of a defect in any hardware product covered by HP's warranty during the applicable warranty period, HP shall either repair or replace the defective product at HP's option. 4. If HP is unable to repair or replace, as applicable, a defective product covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price of the product. 5. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. 6. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. 7 HP's limited warranty is valid in any country . where the covered HP product is distributed by HP except for the Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela, and France's "Departements D'Outre-Mer"; for those excepted areas, the warranty is valid only in the country of purchase. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility where the product is distributed by HP or by an authorized importer. 8. Any applicable print cartridge warranty shall not apply to HP print cartridges that have been refilled, remanufactured, refurbished, misused, or tampered with in any way. 17  # B. limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. D. local law 1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. 2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: · Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); · Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or · Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties. 3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS. English C. limitations of liability 1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT WILL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 18   product specifications English black text print speed Draft: Up to 12 pages per minute Normal: Up to 6.5 pages per minute Best: Up to 3 pages per minute declared noise emissions in accordance with ISO 9296 Best Mode: Sound power level, LWAd: 5.7 Bels (A) [57 dB (A)] Sound pressure level, LpAm (bystander positions): 45 dB (A) Normal Mode: Sound power level, LWAd: 6.0 Bels (A) [60 dB (A)] Sound pressure level, LpAm (bystander positions): 47 dB (A) mixed text with color graphics print speed* Draft: Up to 10 pages per minute Normal: Up to 4.5 pages per minute Best: Up to 1 page per minute * These are approximate figures. The exact speed varies with the system configuration, software program, and document complexity. memory All models: 2 MB built-in RAM power requirements Input Voltage: 100 to 240 Vac (± 10%) Input Frequency: 50 to 60 Hz (± 3 Hz) Accommodates the worldwide range of AC line voltages and frequencies. power consumption All models: 2 watts maximum when off 4 watts average non-printing 25 watts average when printing regulatory notices regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-0103. This regulatory number should not be confused with the marketing name (HP Deskjet 3820) or product number (C8952). 19   English 20