User manual HP DESKJET 5550 - Reference Guide

NewportRG.book Page i Wednesday, April 24, 2002 6:32 PM english reference guide hp deskjet 5550 series NewportRG.book Page ii Wednesday, April 24, 2002 6:32 PM Edition 2 April 2002 notice english The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. terms and conventions The following terms and conventions are used in this reference guide: terms The hp deskjet 5550 series printer may be referred to as the HP Deskjet 5550 printer, the HP Deskjet, or the HP printer. symbols The > symbol guides you through a series of software steps. For example: Click Start > Programs > Hewlett-Packard > [hp deskjet printer] > release notes to view the release notes. cautions A Caution indicates possible damage to the HP printer or to other equipment. For example: Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. acknowledgements Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated. Mac, Macintosh, AppleTalk, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Copyright 2002 Hewlett-Packard Company ii NewportRG.book Page iii Wednesday, April 24, 2002 6:32 PM reference guide hp deskjet 5550 series printer english table of contents introducing the hp deskjet 5550 series printer. . . . . . . . . . . . . . . . . . . . . . . .1 what's in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 USB cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 parallel cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 viewing the onscreen user's guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 DOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 buttons and lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 cancel button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 print cartridge status symbol and light . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 resume button and light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 power button and light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Windows USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 contacting hp customer care center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 support process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 software updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 hp support by phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 obtaining hp repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 obtaining a warranty extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 iii NewportRG.book Page iv Wednesday, April 24, 2002 6:32 PM hp printer limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 english 6-ink color printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 regulatory model number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 iv NewportRG.book Page 1 Wednesday, April 24, 2002 6:32 PM introducing the hp deskjet 5550 series printer what's in the box Thank you for buying an hp deskjet 5550 series printer! Your printer box contains the following items: english 1 5 2 6 7 3 4 1. 2. 3. 4. printer setup posters this reference guide printer software CD 8 5. power cord and power adapter or power adapter 6. black (hp 56) print cartridge 7. tri-color (hp 57) print cartridge 8. USB cable (Japan only) If any of these items is missing from the box, talk to your HP dealer or contact the HP Customer Care Center. See "contacting hp customer care center" on page 13 for more information. 1 NewportRG.book Page 2 Wednesday, April 24, 2002 6:32 PM connectivity english This printer has several connectivity options: · USB cable · parallel cable · network network Windows The printer can be connected to a network in one of two ways: · The printer can be connected directly to a computer on a network. For instructions on connecting the printer directly to a computer on a network, use the printer software CD and follow the onscreen network setup instructions. · The printer can be connected to a network with an HP Jetdirect Print Server. For instructions on connecting the printer to a network with an HP Jetdirect Print Server, use the printer software CD and the documentation that came with the HP Jetdirect Print Server. USB cable Purchase a Universal Serial Bus (USB) 2.0 full speed compliant cable. (In Japan only, a USB cable is included with the printer.) Use with Windows 98, Me, 2000, XP, and Macintosh. parallel cable Purchase parallel cable type IEEE-1284 compliant. Use with Windows 95, 98, NT 4.0, Me, 2000, and XP. Macintosh The printer can be connected to a network with an HP Jetdirect External Print Server that supports an AppleTalk connection. 2 NewportRG.book Page 3 Wednesday, April 24, 2002 6:32 PM finding information english Several documents are included with the HP printer. They provide instructions on how to install the printer software, operate the printer, and find help. see... hp deskjet 5550 series for information about... CD Begin with the printer software CD to setup printer and install printer software. The printer software CD provides setup instructions. · Installation and troubleshooting · Printer software and hardware setup for networking Macintosh setup instructions platform Windows Windows setup poster Windows Macintosh setup poster Macintosh this reference guide Printer Assistant · · · · Printer box contents Additional installation troubleshooting HP Customer Care Center HP printer warranty Windows Macintosh · Onscreen user's guide for using, maintaining and troubleshooting the printer; warranty statements, environmental statement; regulatory notices (For access instructions, see "viewing the onscreen user's guide" on page 4.) · HP Customer Care Center · Printing ideas · Shopping links to other HP products · Tools and updates Complete product information including: · Using, maintaining, and troubleshooting the printer · Warranty statement · Environmental statement and regulatory notices (For access instructions, see "viewing the onscreen user's guide" on page 4.) Known software compatibility issues. · Click Start > Programs > Hewlett-Packard > [hp deskjet printer] > release notes DOS systems information appears on page 5 of this reference guide. Windows Onscreen user's guide Macintosh release notes this reference guide Windows DOS 3 NewportRG.book Page 4 Wednesday, April 24, 2002 6:32 PM viewing the onscreen user's guide english The onscreen user's guide provides instructions for using the HP printer. Information is also provided to help you solve printer problems that may occur. Windows When you install the printer software, the onscreen user's guide is installed automatically. Open the user's guide through the HP Printer Assistant, a tool that also provides: · Support through HP Customer Care Center Adobe Acrobat versions of the user's guide The user's guide is also available in the following languages: · Arabic · Greek · Hebrew · Turkish If you want to view the user's guide in one of these languages: 1. Double-click the hp printer assistant · Printing ideas · Shopping links to other HP products · Tools and updates The hp printer assistant icon is displayed on the Windows desktop after you install the printer software. icon on your computer desktop. 2. Click the user's guide button on the hp printer assistant screen. 3. Select user's guide is available in other languages at the bottom of the screen. 4. Insert the printer software CD into the Double-click the icon to open the hp printer assistant. computer's CD-ROM drive. 5. Select your language from the list that accessing the user's guide To view the user's guide: 1. Double-click the hp printer assistant appears. · If Acrobat Reader is installed on your computer, the user's guide is displayed. Use Acrobat 4.0 or later to view the user's guide. · If Acrobat Reader is not installed on icon on your computer desktop. The hp printer assistant appears. 2. Click the user's guide button to display the guide's topics. You can also open the user's guide from the Start menu by clicking Start > Programs > Hewlett-Packard > [hp deskjet printer] > user's guide. your computer, it is installed automatically, then the user's guide is displayed. 4 NewportRG.book Page 5 Wednesday, April 24, 2002 6:32 PM Macintosh Adobe Acrobat Reader 4.0 or later is required to view the user's guide on Macintosh computers. If you do not have Acrobat Reader, install it from the printer software CD. If you are a Mac OS X user, view the onscreen user's guide with Adobe Acrobat Reader 4.0 or later. If you use the Mac OS X Preview feature, you will not be able to navigate the onscreen user's guide. DOS In DOS operating systems, information is found in a text document called dosread.txt. This file is located on the printer software CD in the \djcp\ directory. For substitute the relevant code from the list below. To read the file in English, for example, open dosread.txt in the enu\djcp\ directory. DOS support is not available in all languages and countries/regions. for this language... Chinese, Simplified Chinese, Traditional Czech Danish German English Spanish Finnish French Hungarian Italian Korean Dutch Norwegian Polish Portuguese use this code... chs cht csy dan deu enu esm fin fra hun ita kor nld non plk ptb rus svc english To open the user's guide: 1. Insert the printer software CD into the computer's CD-ROM drive. The HP Deskjet screen is displayed. 2. Select the User's Manuals folder for your language. 3. Do one of the following: · Double-click the User's Guide icon if Acrobat Reader is installed on your computer. · Double-click the Reader Installer icon if Russian Swedish Acrobat Reader is not installed on your computer. Adobe Acrobat Reader is installed automatically. After it is installed, double-click the User's Guide icon to display the user's guide. 5 NewportRG.book Page 6 Wednesday, April 24, 2002 6:32 PM buttons and lights english The printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the status of the printer. 1. Cancel button 2. Print Cartridge Status light 3. Resume button and light 4. Power button and light cancel button Pressing the Cancel button cancels the current print job. power button and light The Power button turns the printer on and off. It may take a few seconds for the printer to turn on after pressing the Power button. The green light next to the Power button flashes when the printer is processing. Caution! Always use the Power button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off may cause printer failure. print cartridge status symbol and light The Print Cartridge Status light turns on or flashes when a print cartridge needs service. resume button and light The Resume light flashes when an action is required such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing. 6 NewportRG.book Page 7 Wednesday, April 24, 2002 6:32 PM print cartridges english using print cartridges The printer uses three print cartridges: print cartridge black 4. Unwrap the replacement print cartridge, then pull the pink tab to remove the plastic tape. selection number product number c6656 tri-color c6657 Caution! To prevent clogs, ink failure, and bad electrical connections, do not touch the print cartridge ink nozzles or copper contacts, and do not remove the copper strips. photo c6658 For most printing, use the black (hp 56) and tri-color (hp 57) print cartridges. For photo printing, use the tri-color (hp 57) and photo (hp 58) print cartridges. Purchase the photo (hp 58) print cartridge separately. For more information, see these sections in the onscreen user's guide: · "maintaining print cartridges" · "print cartridge recovery" 5. Slide the print cartridge firmly into the cradle. replacing a print cartridge To replace a print cartridge: 1. Press the Power button to turn on the 6. Pull the cradle latch forward, then printer, then open the top cover. 2. Open the cradle latch. 3. Slide the print cartridge out of the press it down to tuck the tabs into place to close the cradle latch. 7. Verify that plain paper is loaded in the In tray, then close the top cover. The printer automatically prints a calibration page. print cartridge cradle and discard it. 7 NewportRG.book Page 8 Wednesday, April 24, 2002 6:32 PM installation troubleshooting english hardware Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user's guide in the Printer Assistant. See "accessing the user's guide" on page 4 of this reference guide for instructions. what is the problem? The calibration page does not print. possible causes... to solve the problem... There is no paper in the paper tray. Confirm that the paper tray is loaded. The top cover is not closed. Close the top cover. The printer is not turned on. Press the Power button to turn the printer on. The print cartridges are not installed. Install print cartridges. The plastic tape is not removed from a print cartridge. Pull the pink tab to remove the plastic tape from the print cartridge. If you have tried all of the above but the calibration page still does not print, then send a print job to the printer. The calibration page will print after the print job. 8 NewportRG.book Page 9 Wednesday, April 24, 2002 6:32 PM installation troubleshooting, continued english Windows Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user's guide in the Printer Assistant. See "viewing the user's guide" on page 4 of this reference guide for instructions. what is the problem? The installation program will not automatically start when the CD is inserted. possible causes... to solve the problem... · Auto-run is disabled. · The computer cannot find the autorun.exe program on the CD-ROM. 1. Insert the printer software CD into the computer's CD-ROM drive. Be careful to position the CD correctly. 2. Select Start > Run, then click Browse. 3. Browse to the CD-ROM icon. 4. Click the setup.exe file, then click Open. 5. The setup.exe file appears in the Run dialog box. Click OK. 6. Follow the onscreen instructions to install the printer software. 9 NewportRG.book Page 10 Wednesday, April 24, 2002 6:32 PM installation troubleshooting, continued english Windows, continued what is the problem? The printer software did not install correctly. possible causes... to solve the problem... · There may be a conflict with a virus protection program or other software programs. · There may be a conflict with a peripheral device connected to your printer. Uninstall the printer software, then reinstall it. 1. Do one of the following: ·Insert the CD-ROM into the CD-ROM drive, and select Remove printer software. Follow the onscreen instructions. ·Open the Printer Assistant and select Tools and Updates > uninstall software. ·Select Start > Programs > Hewlett-Packard > [hp deskjet printer] > uninstall software. 2. Close any virus protection programs or other software programs that are running on the computer. 3. To reinstall the printer software, insert the CD-ROM into the CD-ROM drive, then follow the onscreen instructions. If the software program does not automatically start, then see "to solve the problem..." on page 9. 10 NewportRG.book Page 11 Wednesday, April 24, 2002 6:32 PM installation troubleshooting, continued english Windows USB Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user's guide in the Printer Assistant. See "viewing the user's guide" on page 4 of this reference guide for instructions. what is the problem? When I tried to install USB, the installation stopped. When I tried to install again, the New Hardware Found Wizard was gone and the USB port was not available. possible causes... to solve the problem... The operating system terminated the installation before it was complete. Uninstall the printer software, then reinstall it. 1. Do one of the following: ·Insert the CD-ROM into the CD-ROM drive, and select Remove printer software. Follow the onscreen instructions. ·Open the Printer Assistant and select Tools and Updates > uninstall software. ·Select Start > Programs > Hewlett-Packard > [hp deskjet printer] > uninstall software. 2. Close any virus protection programs or other software programs that are running on the computer. 3. To reinstall the printer software, insert the CD-ROM into the CD-ROM drive, then follow the onscreen instructions. If the software program does not automatically start, then see "to solve the problem..." on page 9. 11 NewportRG.book Page 12 Wednesday, April 24, 2002 6:32 PM installation troubleshooting, continued english Windows USB, continued what is the problem? When I connect a USB cable between the printer and my computer, an "Unknown Device" message appears. If you are using Windows 2000, the "Unknown Device" message does not mean that there is a problem. However, if you are using Windows 98, Me, or XP, the "Unknown Device" message does mean that there is a problem. Use the troubleshooting steps below. possible causes... to solve the problem... · Static electricity has built up in the cable between the printer and your computer. · You may have a defective USB cable. 1. Disconnect the USB cable from the printer. 2. Unplug the printer from its power cord. 3. Wait approximately 30 seconds. 4. Plug the power cord into the printer. 5. Plug the USB cable into the printer. 6. Replace the USB cable or use a parallel cable if "Unknown Device" continues to appear in the New Hardware Found dialog box and you are not using Windows 2000. 12 NewportRG.book Page 13 Wednesday, April 24, 2002 6:32 PM contacting hp customer care center english The HP Customer Care Center provides expert advice on using your HP printer and solving problems with your printer. support process The HP support process works most effectively if you look for help in the following order: 1. Use the onscreen user's guide. See hp support email One-to-one email gives direct answers to your questions from an HP support technician. Email support is a great way to ask technical questions or obtain answers that are tailored to your specific need. Enter your question on a Web form and receive an email reply. "viewing the onscreen user's guide" on page 4. 2. Access HP e-support. · Check HP's Web support pages for product help. · Send HP an email. 3. Contact HP support by phone. software updates Use either of the following methods to obtain copies and updates of the printer software: · Download the printer software from HP's Website. · Phone the HP Customer Care Center to request a CD containing the software update files. See "support phone numbers" on page 15 for support telephone numbers. For more information see "hp support by phone" on page 14. Support options and availability vary by product, country/region, and language. hp support Websites If you have access to the Internet, you can obtain a wide variety of information about your printer. Visit our Website for the latest printer software and support information at: www.hp.com/cposupport/loc/ regional.html or www.hp.com/go/support 13 NewportRG.book Page 14 Wednesday, April 24, 2002 6:32 PM hp support by phone english HP provides telephone support free of charge during the printer's free phone support period. before placing a call Before placing a call for help, try these other free support options: · user's guide; see "viewing the onscreen user's guide" on page 4 · setup poster · HP e-support If you cannot solve the problem using these resources, call an HP support technician while you are in front of your computer and printer. For faster service, please be prepared to provide information about the steps you have taken to solve the problem. HP needs the following information to assist you: · The printer's model number (located on the label on the front of the printer) · The printer's serial number (located on the bottom of the printer) · The computer's operating system · The version of the printer driver (also referred to as the printer software) ­ Windows: Open Printer Assistant, select customer care > support information > system information, then scroll to printer information. ­ Macintosh: The version number free phone support period The list below shows the free phone support period for your country/region. Standard phone company charges apply. country/region North America Asia Pacific Europe, Middle East, Africa Latin America-- including Mexico phone support 1 year 1 year See below* 1 year * Europe, Middle East, and Africa For phone support in Europe, please consult the following Website to check the details and conditions of phone support in your country/region: http://www.hp.com/go/support Alternately, you can ask your dealer or call HP at the phone number listed for your country/region. For the HP support phone number, see "support phone numbers" on page 15. As a part of our continuing effort to improve our phone support services, we advise you to check our Website on a regular basis for new information regarding service features and delivery. appears in the upper right corner of the Print dialog box. · Messages displayed at the time the situation occurred · Answers to these questions: ­ Has this situation happened before? Can you re-create it? ­ Did you add any new hardware or software on your computer around the time this situation began? 14 NewportRG.book Page 15 Wednesday, April 24, 2002 6:32 PM support phone numbers If you need help solving a problem, contact HP support using the phone number in the table below. For the most up-to-date list of phone numbers for your country/region refer to HP's Website: http://www.hp.com/cpso-support/guide/ psd/expectations.html country/region Africa/Middle East Argentina Australia Austria Belgium (Dutch) Belgium (French) Brazil (inside Greater Sao Paulo) Brazil (outside Greater Sao Paulo) Canada Caribbean Central America Chile China Colombia Costa Rica Denmark Ecuador (Andinatel) Ecuador (Pacifitel) Finland France Germany Greece Guatemala Hong Kong Hungary country/region India Indonesia Ireland Israel Italy phone number english 11 682 6035 21 350 3408 01 662 5525 09 830 4848 02 264 10350 0570 000511 02 3270 0700 080 999 0700 03 295 2566 5258 9922 01 800 472 6684 0 20 606 8751 09 356 6640 22 11 6299 0800 10111 2 867 3551 22 865 98 00 1 877 232 0589 095 923 50 01 272 5300 902 321 123 08 619 2170 0 848 80 11 11 2 2717 0055 2 6614000 1 216 579 71 71 0207 512 5202 1 (208) 323 2551 0800 47468368 08 823 4530 phone number 41 22 780 71 11 0810 555 5520 03 8877 8000 0660 6386 02 626 8806 02 626 8807 3747 7799 0 800 157751 905 206 4663 1 800 711 2884 1 800 711 2884 800 36 0999 010 6564 5959 9 800 114 726 0 800 011 0524 39 29 4099 1 800 711 2884 1 800 225528 0203 47 288 01 43 62 34 34 0180 52 58 143 ( 0.06/30 sec.) 1 60 73 603 1 800 995 5105 3002 8555 01 382 1111 Japan Korea (Seoul) Korea (outside Seoul) Malaysia Mexico (Mexico City) Mexico (outside Mexico City) Netherlands New Zealand Norway Peru Philippines Poland Puerto Rico Russia (Moscow) Singapore Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States Venezuela Vietnam 15 NewportRG.book Page 16 Wednesday, April 24, 2002 6:32 PM after the free phone support period After the free phone support period, contact your HP dealer or call the support phone number for your country/ region to discover the available support options. See "support phone numbers" on page 15. english obtaining a warranty extension If you would like to extend the warranty coverage beyond the limited warranty period, contact your local HP dealer. If your HP dealer does not offer service contracts, call HP directly and ask about our HP service agreements. obtaining hp repair If your HP printer needs to be repaired, call HP phone support. A trained HP support technician will diagnose the problem and coordinate the repair process. For a list of HP support phone numbers, see "support phone numbers" on page 15. HP support will direct you to the best solution, whether it is an authorized service provider or an HP facility. This service is free during your HP printer's limited warranty period. After the warranty period, you will be quoted a repair cost. 16 NewportRG.book Page 17 Wednesday, April 24, 2002 6:32 PM hp printer limited warranty statement english country/region North America (including Canada) Asia Pacific Europe Latin America software 90 days 90 days 90 days 90 days printer 1 year 1 year 1 year 1 year A. extent of limited warranty Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase. 1. For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free. 2. HP's limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any: · Improper or inadequate maintenance or modification; · Software, interfacing, media, parts, or supplies not provided or supported by HP; or · Operation outside the product's specifications. 3. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 4. If HP receives, during the applicable warranty period, notice of a defect in any software, media, or ink cartridge covered by HP's warranty, HP shall replace the defective product. If HP receives notice of a defect in any hardware product covered by HP's warranty during the applicable warranty period, HP shall either repair or replace the defective product at HP's option. 5. If HP is unable to repair or replace, as applicable, a defective product covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price of the product. 6. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. 7. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. 8. HP's limited warranty is valid in any country/region where the covered HP product is distributed by HP except for the Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela, and France's "Départements d'outre-mer"; for those excepted areas, the warranty is valid only in the region of purchase. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility where the product is distributed by HP or by an authorized importer. 9. Any applicable print cartridge warranty shall not apply to HP print cartridges that have been refilled, remanufactured, refurbished, misused, or tampered with in any way. 17 NewportRG.book Page 18 Wednesday, April 24, 2002 6:32 PM B. limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. D. local law 1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from region to region elsewhere in the world. 2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: · Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); · Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or · Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties. 3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS. english C. limitations of liability 1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT WILL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 18 NewportRG.book Page 19 Wednesday, April 24, 2002 6:32 PM printer specifications english black text print speed* FastDraft: Up to 17 pages per minute Everyday: Up to 8 pages per minute Normal: Up to 6 pages per minute Inkjet Paper/Best/1200 dpi text rendering: Up to 2 pages per minute declared noise emissions in accordance with ISO 9296 Best Mode: Sound power level, LWAd without Automatic Two-Sided Printing Module: 5.3 Bels (A) [53 dB (A)] Sound pressure level, LpAm (bystander positions) without Automatic Two-Sided Printing Module: 40 dB (A) Normal Mode: Sound power level, LWAd without Automatic Two-Sided Printing Module: 5.9 Bels (A) [59 dB (A)] Sound pressure level, LpAm (bystander positions) without Automatic Two-Sided Printing Module: 47 dB (A) mixed text with color graphics print speed* FastDraft: Up to 12 pages per minute Everyday: Up to 6 pages per minute Normal: Up to 4 pages per minute Inkjet Paper/Best/1200 dpi text rendering: Up to 0.5 page per minute * These are approximate figures. The exact speed varies with the system configuration, software program, and document complexity. power requirements For power adapter part number 0950-4081 the power requirements are: Input Voltage: 120 Vac (± 10%) Input Frequency: 60 Hz (± 3 Hz) For power adapter part number 0950-4082 the power requirements are: Input Voltage: 100 to 240 Vac (± 10%) Input Frequency: 50 to 60 Hz (± 3 Hz) memory All models: 8 MB built-in RAM power consumption All models: 2 watts maximum when off 4 watts average non-printing 30 watts average when printing 6-ink color printing Use 6-ink color printing to enhance the quality of photographs. For 6-ink color printing, a photo (hp 58) and a tri-color (hp 57) print cartridge must be installed. A photo (hp 58) print cartridge may be purchased separately if it is not included with your product. Use the 4800 x 1200 optimized dpi setting when you want the highest quality print resolution for printing photographs. When 4800 x 1200 optimized dpi is selected in the printer driver, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode. If the photo (hp 58) print cartridge is also installed, the print quality is enhanced. regulatory model number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-0101. This regulatory number should not be confused with the marketing name (e.g., HP DeskJet 5550) or product numbers (e.g., C6487C). 19 NewportRG.book Page 20 Wednesday, April 24, 2002 6:32 PM english 20