User manual LINKSYS SPA941 - Reference Guide

Phone Basics Making a Telephone Call Call using one of three devices: · Lift the handset and dial, or · Connect the headset (port is on right side of phone), press the headset button and dial, or · Press the speaker button and dial. The LCD Screen Receiving Calls 1. Multiple Calls on a Single Line (For SPA921 and SPA922) LCD screen · Caller information will display on the LCD screen. · To access more than one simultaneous call, use the hold or conference feature. Lines Switching Devices During a Call Only one device at a time can be used. 2. Multiple Calls on a Multiple Lines (For SPA941 and SPA942) · Press the button for the device. · Adjust volume as needed. Dialing a Stored Number · To redial the last number called, press the soft button below redial twice. · To view directory choices, press the soft button under dir. Use the navigation button to highlight your choice. Press dial to call. · To dial the number of the last call the phone received, press the soft button under lcr. · · Calls will come in on the first available line. · Call information will display on the LCD screen. Soft button features Soft buttons Muting a Call · Mute the call by pressing the mute button. · Press the mute button again to cancel. IP Phone SPA942 Placing a Call on Hold · Press the hold button to put the active call on hold. If there is another incoming call, you can now answer the 2nd call or line. · For multiple lines (SPA941 and SPA942), the call's line will flash red. · Resume the 1st call by pressing the line button associated with the 1st call. · If the 2nd call is still in progress it will automatically go on hold. Navigation button (left, right, up, down) Speed Dialing Speed dial numbers must already be programmed into the phone (see Setup Shortcuts) 1. Handset 2. LCD screen 3. Voice mail indicator light 4. Lines (SPA941 & SPA942) 5. Soft buttons 6. Navigation button 7. Mailbox button 8. Hold button 9. Setup button 10. Volume adjustment bar 11. Headset button 12. Speaker button 13. Mute button 14. Dial pad · Dial the speed dial number and then lift the handset, or · lift the handset and dial the speed dial number, followed by the # button on the phone, · the entry in the speed dial list will be dialed automatically. LCD Screen Overview · Top line displays date, time, phone number · main area displays call information · bottom lines display soft button options · right side displays extension numbers, if available. Soft Buttons Press to activate a soft button feature. To End a Call · From a handset, hang up. · From a speaker call, press the speaker button. · From a headset call, press the headset button. Navigation button Use to move up, down, left or right through soft button features. Soft Button Features Shows available features. As shown above, by pressing the soft button below the feature, you could: redial: view redial list dir: view directory options cfwd: forward your calls dnd: choose do not disturb. Lines (SPA 941 and 942 only) Use to access additional extensions. SPA IP Phone Voice Quick Reference SPA922, SPA941, SPA942 In this display, more choices are available by pressing the right navigation button. Model No. Model Nos. SPA921, Soft Button Features List Feature < < or > > add alpha, IP, num cancel cfwd change clear copy delChr delete dial dir dnd edit grPick lcr ok or save park paste pickup play redial select unpark Model No. Good to Know Accessing Voice Mail Voice mail service must be available on your network · Press the mailbox button, or · Press the setup button then, 8 or · Dial the voice mail extension. Setup Shortcuts Phone Buttons Setup Shortcuts Note: Press buttons in sequence Use to: move left or right through an entry without deleting characters add an entry 1. Directory mailbox To add a new entry: Setup, 1,1 To view a corporate directory: Setup, 1, 2 To use a personal directory: Setup, 1,3 15. Phone password To setup a phone password: Setup, 15 Initiating Three Way Conference Calls toggle through choices to enter a number, URL or IP address to cancel any changes you have made (press before ok or save) access call forwarding options (see Setup Shortcuts) change a ring tone feature clear an entire entry copy an existing directory entry delete the last character entered delete an stored entry place a call to the number highlighted on the LCD screen access the phone's directory (see Setup Shortcuts) enable do not disturb (see Setup Shortcuts) edit a stored entry pickup a call from an extension outside your group dial the last call received confirm your choice when entering new information park a call (see SPA IP User Guide for more detail) paste the copied information into your personal directory pickup a call from another phone in your group listen to ringtones before choosing redial recently called numbers choose an item to review or change pick up a parked call 1. Press the soft button under conf during an active call. 2. The first call is placed on hold. You will hear a dial tone. Dial the telephone number to conference in. 3. Press the soft button under conf again. The conference call will now include you and the other two parties. 4. Hanging up disconnects all parties. setup 16. LCD Contrast To adjust the LCD screen contrast: Setup, 16 2. Speed Dial To add/edit a speed dial number: Setup, 2 17. Call Park Status 3. Call History mute (illuminates when on) To view redial list: Setup, 3, 1 To view answered calls list: Setup, 3,2 To view missed calls list: Setup, 3,3 To view the status of a call that has been parked: Setup, 17 18. Login To login to phone: Setup, 18 (use only if a phone password is in use) Attended Transfer 1. Press the soft button under xfer during an active call. 2. The first call goes on hold and there will be a dial tone. Dial the second telephone number. 3. When the second person answers, you can have a private conversation without the first person hearing it. 4. To connect the call to the second person, press the soft button under xfer again to complete the transfer. 5. You will be disconnected from the call. headset (illuminates when on) 4. Ring Tones To change a ring tone: Setup, 4 5. Preferences To block your caller ID: Setup: 5, 1 To block anonymous callers: Setup: 5, 2 To enable Do Not Disturb, Setup: 5, 3 To enable Secure Call, Setup: 5, 4 To enable Dial Assistance, Setup: 5, 5 To choose Preferred Audio Device, Setup: 5, 6 speaker (illuminates when on) For detailed information on these or any other features in this Quick Reference guide, please see the SPA IP Phone User Guide. 6. Call Forward hold To forward all calls to one number: Setup, 6, 1 To forward calls when your phone is busy: Setup, 6,2 To forward calls when there is no answer at your phone: Setup, 6, 3 To forward calls after a time delay: Setup, 6, 3, then Setup 6, 4 Unattended Transfer 1. Press the soft button under xfer during an active call. 2. The first call is placed on hold. There will be a dial tone. Dial the second telephone number. 3. When the phone rings, press the soft button under xfer again to complete the transfer. 4. You will be disconnected from the call. For additional information or troubleshooting help, refer to the User Guide on the Setup CDROM. You can also email for further support. Website http://www.linksys.com 7. Time/Date To change the time and/or date: Setup, 7 volume adjustment bar 8. Accessing Voice Mail To access voice mail: Setup, 8 (or the mailbox button) Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2006 Cisco Systems, Inc. All rights reserved. SPA921,922,941.942 QR-60426NC DF NOTE: 9 through 14 are Network settings check with your Phone Administrator before using