product pic here Administrator's Guide for the VSX Series Version 8.5 May, 2006 Edition 3725-20235-010/A VSX Version 8.5 Trademark Information Polycom®, the Polycom logo design, SoundStation®, SoundStation VTX 1000®, ViaVideo®, ViewStation®, and Vortex® are registered trademarks of Polycom, Inc. Conference ComposerTM, Global Management SystemTM, ImageShareTM, Instructor RPTM, iPowerTM, MGCTM, PathNavigatorTM, People+ContentTM, PowerCamTM, Pro-MotionTM, QSXTM, ReadiManagerTM, SirenTM, StereoSurroundTM, V2IUTM, Visual ConcertTM, VS4000TM, and VSXTM are trademarks of Polycom, Inc. in the United States and various other countries. All other trademarks are the property of their respective owners. Patent Information The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc. © 2006 Polycom, Inc. All rights reserved. Polycom Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format. As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g. a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc. is not responsible for printing or clerical errors. Information in this document is subject to change without notice. About This Guide The Administrator's Guide for the VSX Series is for administrators who need to configure, customize, manage, and troubleshoot VSXTM systems. The guide covers the VSX 3000, VSX 3000A, VSX 5000, VSX 6000, VSX 6000A, VSX 7000, VSX 7000s, VSX 7000e, and VSX 8000 systems. The following related documents for VSX systems are available at www.polycom.com/videodocumentation: · · · · · Setting Up the System, which describes how to set up the hardware Getting Started Guide for the VSX Series, which describes how to perform video conferencing tasks Setup Sheets for your optional hardware Release Notes Integrator's Reference Manual for the VSX Series, which provides cable information and API command descriptions For support or service, please contact your Polycom® distributor or go to Polycom Support at www.polycom.com/support. Polycom recommends that you record the serial number and option key of your VSX system here for future reference. The serial number for the system is printed on the unit. System Serial Number: ____________________________________________ Option Key: ____________________________________________________ iii Administrator's Guide for the VSX Series iv Contents 1 Introducing the VSX Series . . . . . . . . . . . . . . . . . . . . . . . . 1-1 VSX Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 VSX 3000 and VSX 3000A Desktop Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 VSX 5000 Set-top System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 VSX 6000 and VSX 6000A Set-top Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 VSX 7000 and VSX 7000s Set-top Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 VSX 7000e Component System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 VSX 8000 Component System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Breakthrough Video Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Industry-Leading Audio Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Rich Conference Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Enhanced User Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Easy Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 2 Setting Up Your System Hardware . . . . . . . . . . . . . . . . . . . 2-1 System Back Panel Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 VSX 3000 and VSX 3000A Connector Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 VSX 5000 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 VSX 6000 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 VSX 6000A Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 VSX 7000 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 VSX 7000s Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 VSX 7000e Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 VSX 8000 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Positioning the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Positioning Desktop Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Positioning Set-top Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 Positioning Component Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 Connecting to the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 Connecting to Other Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 Connecting Desktop Systems to the ISDN BRI Network . . . . . . . . . . . . . . . . . . . . . . . . 2-13 Connecting Set-top and Component Systems to ISDN or Other Networks . . . . . . . . 2-14 v Administrator's Guide for the VSX Series Connecting Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting Document Cameras to Desktop Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting Cameras to Set-top Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting Cameras to Component Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using a Desktop System as the Monitor for a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting Monitors and Projectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting Monitors to Set-Top Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additional TV Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VGA Monitor or Projector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting Monitors to Component Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additional TV Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VGA Monitor or Projector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting Microphones or a SoundStation VTX 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About Polycom Microphones and the SoundStation VTX 1000 . . . . . . . . . . . . . . . . . . Connecting Polycom Microphones to Set-Top or Component Systems . . . . . . . . . . . . Placing Polycom Microphones to Send Stereo from Your Site . . . . . . . . . . . . . . . . . . . Connecting a SoundStation VTX 1000 to a Set-top or Component System . . . . . . . . . Placing a SoundStation VTX 1000 Phone to Send Stereo from Your Site . . . . . . . . . . . Connecting Powered Microphones or a Mixer to a VSX 8000 Component System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting Speakers or Headphones to Desktop Systems . . . . . . . . . . . . . . . . . . . . . . Connecting Speakers to Set-top Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting Speakers to Component Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Placing Speakers to Play Stereo from Far Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting Content Sharing Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting VCR/DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting a Visual Concert VSX to Set-top Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting an ImageShare II to Component Systems . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting Computers to Component Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting Control and Accessibility Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting Closed Captioning Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting Touch-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting IR Sensors to VSX 8000 Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Powering On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Powering On the VSX 3000 or VSX 3000A Desktop System . . . . . . . . . . . . . . . . . . . . . Powering On Set-top and Component Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15 2-15 2-15 2-15 2-16 2-17 2-17 2-17 2-18 2-18 2-18 2-18 2-19 2-19 2-20 2-22 2-24 2-25 2-26 2-26 2-26 2-26 2-26 2-27 2-28 2-28 2-29 2-31 2-31 2-32 2-32 2-32 2-33 2-33 2-33 2-34 3 Configuring Network Use . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Getting the Network Ready . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Network Connectivity Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring with the Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring LAN Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring IP Network Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specifying H.323 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring the System to Use a Gatekeeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring Integration with Avaya Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi 3-1 3-2 3-3 3-4 3-6 3-6 3-7 3-9 Contents Configuring the System to Use a Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specifying SIP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Integration with Microsoft Live Communications Server (LCS) . ...