5 Easy Steps The fastest way to setup your CS70 Headset System Base Power Adaptor HL10 Automatic Handset Lifter* CS70 Headset with Ear Tip CS70 Headset Base *Not included in all configurations CS70 Series Setup Guide CS70 PaCkage ContentS Headset Setup Guide Headset Base with Preinstalled Phone Cable Base Power Adapter Ear Tips Please refer to the separate Safety Instructions sheet for important product safety information prior to installation or use of the product. CS70 With Handset Lifter* Adds: HL10 Automatic Handset Lifter HL10 User Guide *Automatic Handset Lifter is bundled with certain CS70 configurations and also available separately. HL10 Additional Parts Kit (if needed) Extender Arm Ringer Microphone Adapter for Nortel i2004 Phones Plantronics CS70 Setup Guide 1 STEP InStall ear tIP & adjuSt fIt Fit the Headset Slide the headset over and behind your ear, then press gently toward your ear. Rotate the microphone boom until it is pointed toward your mouth. If the ear tip is uncomfortable, install a different ear tip. See below. For your safety and comfort, the ear tip should never be inserted into the ear canal. To Install a Different Ear Tip Remove the pre-installed ear tip by pushing in and turning the ear tip clockwise, then pull firmly. Choose the style and size of Ear Tip that fits most comfortably. Align Ear Tip tabs with notches in headset. Push in firmly and twist counter clockwise. To view an interactive set-up guide online, visit www.plantronics.com/cs70setup and click on Adjusting Fit. To Convert for Wearing on Left Ear A. Rotate microphone boom up B. Turn microphone boom around C. Rotate microphone boom down Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538 A STEP ConneCt BaSe to deSk Phone Use Configuration A if: You will use the Automatic Handset Lifter or... Your phone has NO built-in headset functionality (no Headset button). Configuration A 1. Unplug the handset coil cord from the desk phone handset port [A], then plug it into the green labeled handset port [B] on the Headset Base. Handset Coil Cord Handset Headset Base (bottom view) A B 2. Plug the short black Phone Cable that is pre-installed on the Headset Base into the now-open handset port [A] on the desk phone. Plantronics CS70 Setup Guide Use Configuration B if: You will NOT use the Automatic Handset Lifter and... Your phone has built-in headset functionality (a Headset button). Configuration B Confirm there is a "HEADSET" button on your phone Headset Base (bottom view) C 1. Plug the short BLACK Phone Cable that is pre-installed on the Headset Base into the Heaset port [C] on the desk phone. HANDSET port or HEADSET port? You should only use the headset port if you will not be using the Automatic Handset Lifter and you have a pre-programmed Headset button on your phone. In this configuration you must press both the Headset button on your phone and the Call Control Button on the headset to answer/end calls. Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538 5 STEP ConneCt Power and Charge headSet A. Connect Headset Base to power outlet 1. Plug the Base Power Adapter into a wall outlet, then plug the power cord into the yellow labeled connector on the bottom of the Headset Base. The red Power light on the left front of the Headset Base will turn on. (See illustration at bottom of page.) Insert into yellow labeled power connection on Headset Base as shown to charge. Base Power Adapter Headset Base (bottom view) B. Charge the Headset for at least 20 Minutes before using 1. Gently push the headset into the charging cradle as shown below. The amber Charge Status light on the base will flash to indicate the headset battery is charging. A solid light indicates full charge. A full charge will take approximately 3 hours. Power (red) Charge Status (amber) IMPORTANT! Make sure the headset is facing correctly (as shown at left) when inserted into the charging cradle. Plantronics CS70 Setup Guide STEP InStall automatIC handSet lIfter If you do not have the Lifter, skip to step 5. Why use a handset lifter? The lifter greatly simplifies using a headset with your desk phone. It lets you answer and end calls without being near your phone. The HL10 Automatic Handset lifter is included with certain CS70 configurations and is also available separately. A. Connect Handset Lifter power cord to Headset Base 1. Verify that the base-to-desk Phone Cable is connected to the handset port of the desk phone, and not the headset port (Refer to Step 2, Configuration A). 2. firmly press the Handset Lifter power cord into the red labeled port to ensure a complete connection. Automatic Handset Lifter Headset Base (bottom view) firmly press Lifter power cord into red labeled port on Headset Base. Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538 B. Determine Lifter position and height setting 1. Set the Lifter Height Switch to the lowest setting. Handset Lifter Arm Lifter viewed from back Start with Lifter Height Switch in lowest position 2. While wearing your headset, slide the Handset Lifter Arm under the handset until the lifter base touches the side of the phone. 3. Slide the Lifter up to where it nearly touches the handset earpiece. Slide Lifter under handset, then up toward the ear piece 4. Press the Call Control Button on the headset. This will activate the Handset Lifter and lift the handset from the phone. If you hear a dial tone, the lifter height is set correctly and needs no adjustment. Please continue with the next section "Mount the Lifter in Permanent Position". 5. If you do not hear a dial tone, the Lifter may not be raising the handset high enough OR the Configuration Dial may need adjusting. Continue to step 6. Press Call Control Button Plantronics CS70 Setup Guide 6. Check the Lifter height adjustment by moving the Lifter Height Switch to a higher position. Repeat steps 2. through 4. as necessary. If you hear a dial tone, the lifter height is now set correctly. Please continue with the next section "Mount the Lifter in Permanent Position". 7. If you still cannot hear a dial tone, Configuration you will need to change the setting Dial on the Configuration Dial. Using a coin or paperclip, turn the Configuration Dial to a different setting until you hear a dial tone. Multiple settings might work with your phone; however, only one is the optimal position. If you still cannot hear a dial Position Indicator tone, please call Technical Support at 800-544-4660 Extension 5538. To view an interactive set-up guide online, visit www.plantronics.com/cs70setup and click on Compatibility. Use the Extender Arm to Stabilize Handset (if needed) If your handset falls off the phone base or does not return to its cradle when lowered, you will need to attach the Extender Arm to the Lifter as described in the HL10 Additional Parts Kit. C. Mount the Lifter in permanent position 1. Remove the protective strips from the three mounting tapes on the underside of the Lifter. 2. gently place the Lifter on the desk phone in the optimum position as determined above. Test the Lifter to verify positioning by pressing the Call Control Button on your headset to activate the Lifter and listen for a dial tone. 3. Press firmly to adhere the Lifter to the desk phone. Peel back mounting tape protective strips (3 places) Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538 5 STEP make a teSt Call to ConfIgure and oPtImIze your SyStem. To get the best sound quality for both you and your listeners You MUST configure and optimize your system! A. Make the test call 1. If your desk phone has a volume control, set it to mid-range. 2. If you have installed the Automatic Handset Lifter, press the Call Control Button on your headset. If you have not installed the Automatic Handset Lifter, press the Call Control Button then lift the handset from its cradle (or press the HEADSET button on your telephone, if it has one). 3. Verify that you hear a dial tone. If so, continue with step 4. if you do not Hear a dial tone: Use a coin or paperclip to turn the Configuration Dial to a different setting until you hear a dial tone. If you still do not hear a dial tone at any of the four positions, review Setup Guide Steps 1­4 to verify completion. 4. Make the test call (TOLL FREE). It's the quickest way to test and optimize your system. Automated Sound Test 866-210-2157 Press Call Control Button For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit: www.plantronics.com/healthandsafety 10 Plantronics CS70 Setup Guide B. Set the Configuration Dial Once you have dialed the Automated Sound Test, follow the prompts to find the setting that gives you the clearest sound. Use a coin or large paperclip to turn the Configuration Dial. Configuration Dial Position Indicator Multiple settings might work with your phone; however, only one is the optimal position. C. Set Listening Volume While listening to the Automated Sound Test, adjust the listening volume by using the Listening Volume Switch on the back of the Base. Listening Volume Switch Position 1 = Loudest Position 4 = Softest D. Set Speaking Volume While listening to the Automated Sound Test, set the Speaking Volume Switch to the best setting for the listener (a paper clip or pen tip can help). Too high a setting can produce an uncomfortable echo for you and distorted sound for your listeners. You will be able to make minor adjustments to speaking volume while on a call using the Speaking Volume Control on the back of the base. Speaking Volume Switch Position A = Softest Position D = Loudest Congratulations! You have successfully setup your CS70 Series Headset System. To begin using your Headset System or help with service, support, or warranty information, please continue with the next several pages. Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538 11 uSIng your CS70 headSet SyStem Powering up the Headset If the headset battery is charged and the base is connected to power, the headset is automatically on. The CS70 does not have an on/off button Talk Indicator Light on Headset Base (green) Talk Indicator Light Listening Volume and Mute Button Call Control Button To Place, Answer, or End Calls Desk phone Configuration To place a call ALL phones with Handset Lifter 1. Press Call Control Button 2. Dial number Phones without Headset button and NO handset lifter 1. Press Call Control Button 2. Remove handset from cradle 3. Dial number Phones with Headset button and no handset lifter 1. Press Call Control Button 2. Press Headset button on phone 3. Dial number 1. Press Call Control Button 2. Press Headset button on phone 1. Press Call Control Button 2. Press Headset button on phone To answer a call 1. Press Call Control Button 1. Press Call Control Button 2. Remove handset from cradle To end a call 1. Press Call Control Button 1. Press Call Control Button 2. Press Call Control Button To Mute a Call Press the Listening Volume Down [­] button for 3 seconds (long press). You will hear three rapid tones. These tones will be repeated every 30 seconds while mute is engaged. The green Talk Indicator Light on the base will flash. Long press to mute ­] button again for TO UNMUTE, long press the Listening Volume Down [ 3 seconds. You will hear three rapid tones and the Talk Indicator Light on the base will return to solid green. 1 Plantronics CS70 Setup Guide To Fine Tune Listening Volume Press [+] to increase. You will hear ascending tones and two tones at the limit. Press [­] to decrease. You will hear descending tones and two tones at the limit. Listening Volume Button To Fine Tune Speaking Volume While on a call, you can adjust your speaking volume by using the Speaking Volume Minor Adjustment Control on the back of the base. Listening volume can be adjusted on the headset. Speaking Volume Minor Adjustment Control To set the IntelliStand Feature The CS70 IntelliStandTM feature allows you to choose how to activate your headset when answering or making a call. Consider how you'll use your headset to determine the best setting for you. IntelliStand Switch In the up position, answer, make or end a call by pressing the Call Control Button on your headset. Choose the up position if you plan to wear your headset most of the time. In the down position, calls are initiated, or answered by taking the headset out of the stand. A short delay gives you time to put the headset on. Choose the down position if you think you'll wear your headset only while on calls. In the down position you can still answer, end or make a call by pressing the Call Control Button. Questions? For fast, efficient Tech ...