User manual PALM TREO 700WX - SPRINT - GETTING STARTED GUIDE

Sprint PCS Service Sprint Mobile Broadband Smart Device TreoTM 700wx by Palm Getting Started Guide www.sprint.com © Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, the "Going Forward" logo, and other trademarks are trademarks of Sprint Nextel. Printed in the U.S.A. PN: 406-10613-00 v. 1.0 ® Intellectual Property Notices © 2006 Palm, Inc. All rights reserved. Trademark, copyright, patent, and other intellectual property notices are set forth on page ii within the Treo 700WX User Guide installed on the user's computer. Disclaimer and Limitation of Liability Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. End user notice Microsoft® Voice Command Version 1.5 for Windows Mobile® IMPORTANT: Do not become distracted from driving safely if operating a motor vehicle while using Device Software. Operating certain parts of this Device requires user attention. Diverting attention away from the road while driving can possibly cause an accident or other serious consequences. Even occasional, short diversions of attention can be dangerous if your attention is diverted away from your driving task at a critical time. Do not change system settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel. Microsoft makes no representations, warranties or other determinations that ANY use of the Software Product is legal, safe, or in any manner recommended or intended while driving or otherwise operating a motor vehicle. Intellectual Property Notices © 2006 Palm, Inc. All rights reserved. Trademark, copyright, patent, and other intellectual property notices are set forth on page ii within the Treo 700WX User Guide installed on the user's computer. Disclaimer and Limitation of Liability Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. End user notice Microsoft® Voice Command Version 1.5 for Windows Mobile® IMPORTANT: Do not become distracted from driving safely if operating a motor vehicle while using Device Software. Operating certain parts of this Device requires user attention. Diverting attention away from the road while driving can possibly cause an accident or other serious consequences. Even occasional, short diversions of attention can be dangerous if your attention is diverted away from your driving task at a critical time. Do not change system settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel. Microsoft makes no representations, warranties or other determinations that ANY use of the Software Product is legal, safe, or in any manner recommended or intended while driving or otherwise operating a motor vehicle. Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Where to Learn More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Creating Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Device and Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Your New Treo 700wx Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Maintaining the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Inserting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Turning Your Smart Device On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Moving Around the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Opening and Closing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Using Your Today Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Checking Signal Strength and Phone Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Using the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Accessing Your Today Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Managing Active Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Defining Speed-Dial Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Using a Phone Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Selecting Ringtones and Vibrate Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Adjusting Volume Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Assigning a Picture and Ringtone ID to a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Resetting Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Wireless Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Using Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Accessing Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Personalizing Your Service With On Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Using Your Device's Phone as a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Setting Up an Exchange Server Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Sending and Receiving Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Sending and Receiving Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Viewing a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Working With Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Connecting to Devices With Bluetooth Wireless Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Turning Wireless Services On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 ® Information Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Synchronizing - The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Working With Your Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Taking a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Viewing a Picture or Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Listening to Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Transferring Media Files to Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Playing Media Files on Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Working With Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Personal Information Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Managing Your Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Viewing or Changing Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Creating and Viewing Your Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Managing Your Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Using Word Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Using Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Customizing Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Locking Your Smart Device and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Maintaining Safe Use of and Access to Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Radiofrequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Static Electricity, ESD, and Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 User's Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Welcome to Sprint Sprint and Nextel have come together, offering you more choice and flexibility to do whatever you want, whenever you want. This powerful combination brings you access to more products, more services, and more of what you need to do more of what you want. Welcome to a future full of possibility. Welcome to the new Sprint. Getting Started Welcome and thank you for choosing Sprint. Getting Started i Where to Learn More For a Quick Introduction Quick Tour: The Quick Tour highlights many of your smart device's features. It is already installed on your smart device, and you can open it at any time. Press Start Programs, and then select Quick Tour . , select While Using Your Smart Device User Guide: The Treo 700WX User Guide provides complete information on using your device, including descriptions of advanced features not included in this reference guide. To access the guide on your computer, click Start >Programs >Palm >User Manuals >Treo700wx_UG_Sprint.pdf.. You can also view the user guide on your device by pressing Start > Programs, and then tapping the User Guide . Help: Many of the built-in applications include on-device Help, so that you can learn about the tasks you can perform in that application. To access Help, go to the application or screen you want help with, press Start , and select Help. Online support from Palm: For up-to-date downloads, troubleshooting, and support information, check out www.palm.com/us/support/treo700wxsprint. If You Need More Information Books: Many books on Windows Mobile devices are available in local or online book retailers (look in the computers section). Online forums: Consult online Treo device user discussion groups to swap information and learn about topics you may find nowhere else. Visit www.palm.com/us/support for details. Sprint Customer Service: For questions about your account or features available on the network, contact Sprint or visit www.sprint.com for the latest information and help. ® ii Getting Started Visiting the Sprint Web Site You can get up-to-date information on Sprint PCS services and options by signing on to the Sprint Web site at www.sprint.com. When you visit Sprint online, you can Review coverage maps. Learn how to use voicemail. Access your account information. Purchase accessories. Add additional options to your service plan. Check out frequently asked questions. And more. Getting Started Reaching Sprint Customer Service You can reach Sprint Customer Service in several ways: On your Treo700wx smart device, go to your Today screen, enter *2, and then press Phone/Talk to dial. Sign on to your account at www.sprint.com. Call toll-free at 1-888-211-4PCS (4727) (Consumer customers), ­or­ 1-888-788-4727 (Business customers). Write to Sprint Customer Service, P.O. Box 8077, London, KY 40742. Getting Started iii Receiving Automated Invoicing Information For your convenience, your device gives you access to invoicing information on your Sprint PCS account. This information includes balance due, payment received, invoicing cycle, and the number of minutes used since your last invoicing cycle. (Normal airtime usage will apply.) Go to your Today screen, enter *4, and then press Phone/Talk Note: This service may not be available in all Affiliate areas. to dial. Sprint 411 You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge and you will be billed for airtime. Go to your Today screen, enter 411, and then press Phone/Talk Note: to dial. Short numbers, such as 411, may conflict with a contact name. If this occurs, press Option to avoid starting a contact lookup. Sprint PCS Operator Services Sprint PCS Operator Services provides assistance with placing collect calls or with placing calls billed to a local telephone calling card or third party. Go to your Today screen, enter 0, and then press Phone/Talk www.sprint.com. to dial. For more information or to see the latest in products and services, visit Sprint online at iv Getting Started What You Need Your TreoTM 700wx smart device box contains the following: Getting Started Hardware Treo device. Rechargeable battery. AC charger. USB sync cable. Stereo headset. Sprint® charger adapter. Documentation Read This First setup poster. Welcome to Sprint pamphlet. Getting Started Guide. Setting Up Email guide. Terms & Conditions. Warranty. Software License Agreement. Audible insert. Getting Started v Software Getting Started CD (includes desktop synchronization software and bonus software for your device). You'll also need the following items to complete the installation and activation: A Sprint PCS service plan. A location with wireless coverage for your device. An electrical outlet. The computer with which you will synchronize your personal information. vi Getting Started Creating Sprint PCS Account Passwords As a Sprint PCS subscriber, you enjoy unlimited access to your personal account ® information, your voicemail account, and your Sprint PCS Vision account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy. Getting Started Account Password If you are the account owner, you'll have an account password to sign on to www.sprint.com and to use when calling Sprint Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else pays for your Sprint PCS service), you can get a sub-account password at www.sprint.com. Voicemail Password You'll create your voicemail password when you set up your voicemail. Sprint PCS Vision Password With your Treo700wx smart device, you may elect to set up a Sprint PCS Vision password. This optional password can be used to authorize the purchase of Premium Services content and to protect personal information on multi-phone accounts. For more information or to change your passwords, sign on to www.sprint.com or call Sprint Customer Service at 1-888-211-4PCS (4727). Getting Started vii viii Getting Started Device and Phone Basics In This Section Your New Treo 700wx Smart Device Basics Maintaining the Battery Moving Around the Screen Using the Keyboard Opening and Closing Applications Using Your Today Screen Using the Phone Resetting Your Smart Device Basics 1 Your New Treo 700wx Smart Device Your Device's Features: Front View 1. Indicator Light (phone and charge indicator) 2. Earpiece 3. 5-way Navigator 4. Right Softkey 5. OK 6. Power/End 11. Volume 10. Side Button 4. Left Softkey 9. Phone/Talk 8. Start 7. Center Note: Throughout this guide the term device is used to describe your Treo smart device and its physical aspects. The term phone is used to describe the feature of your smart device that enables you to connect to the Nationwide Sprint PCS Network. 2 Basics 1. Indicator Light provides status information for your device based on the color of the light and the blink state. 2. Earpiece serves as the speaker on your device when you are not using the speakerphone feature or a headset. 3. 5-way Navigator gives you one-handed access to moving around the device screen and selecting options. See "Moving Around the Screen" on page 11 for instructions. Basics 4. Right and Left Softkeys give you quick access to tasks that you can do on the current screen. 5. OK accepts the information you entered on a screen and returns to the previous screen. 6. Power/End turns the device's phone on and off, wakes up and turns off the screen, and hangs up calls. 7. Center selects an option or menu item. After highlighting an item with the 5-way, you can select or activate it by pressing Center . 8. Start opens the Start menu to access all the applications on your smart device. 9. Phone/Talk opens the Phone application, dials when a phone number is selected or entered, and answers an incoming phone call. 10. Side Button launches the Windows Media Player application by default. You can also reassign this button to open your favorite application. 11. Volume adjusts the earpiece, speaker, and ringer volume levels. Basics 3 Your Device's Features: Back View 12. Camera Lens (camera version only) 13. Self-Portrait Mirror (camera version only) 14. Battery Door Release 18. Speaker 15. Headset Jack 17. Microphone 16. Multi-connector 12. Camera Lens enables you to take pictures using the built-in camera (if included). There are two models of the Treo700wx smart device: One comes with a camera and the other does not. The packaging for your device identifies whether a camera is included. 13. Self-Portrait Mirror enables you to take a picture of yourself (if your device includes a camera). 14. Battery Door Release opens the battery compartment. 15. Headset Jack enables you to connect a hands-free headset. Use only headsets that are compatible with your device. 4 Basics 16. Multi-connector enables you to attach the USB sync cable and AC charger to your device. You can connect the charger either to the sync cable connector or directly to the charger jack on the Multi-connector. 17. Microphone serves as the mouthpiece on your device's phone. 18. Speaker plays ringtones and alarms, and serves as the speaker for the speakerphone feature. Basics Note: The Treo700wx smart device speaker includes a large magnet, so be sure to keep your device away from credit cards or other items that could become demagnetized. Your Device's Features: Top View 19. Ringer Switch 20. Infrared (IR) Port 21. Antenna 23. Stylus 22. Expansion Card Slot 19. Ringer Switch controls the ringer setting. The ringer switch silences all sounds, including music, when you need quiet. There is no need to navigate menus. See "Selecting Ringtones and Vibrate Settings" on page 37 for details on changing the settings. Basics 5 20. Infrared (IR) Port uses infrared technology to transmit information to and receive information from other infrared-enabled devices that use compatible software. 21. Antenna receives and sends wireless communication signals. The antenna does not retract into or extend out of your device. 22. Expansion Card Slot allows you to expand the capabilities of your device using a MultiMediaCard, SD, or SDIO card. 23. Stylus allows you to tap options on your device's screen. To use the stylus, slide it out of the slot and hold it as you would a pen or pencil. Use only the black-tipped end of the stylus on your device screen. 6 Basics Maintaining the Battery Inserting the Battery WARNING: Use only Sprint-approved or Palm-approved batteries and chargers labeled for use with the Treo700wx smart device. The failure to use a Sprint-approved or Palm-approved battery and charger may increase the risk that your device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. Basics 1. Use one hand to press the Battery Door Release, and use your other hand to slide the battery door downward to remove it from your device. Battery Door Release Battery Contacts Battery Compartment Contacts Reset Button 2. Align the battery contacts with the battery compartment contacts. 3. Insert the battery into the compartment at a 45-degree angle, and then press it into place. Basics 7 4. Slide the battery door onto the back of the smart device until it clicks into place. Your smart device screen turns on and the Treo screen appears. Wait for the progress bar ® on the Treo screen to fill and the Windows Mobile screen to appear. 5. Follow the onscreen instructions to finish the installation. Note: If your smart device does not turn on after you insert the battery, you need to charge it by connecting it to the AC charger. If it still doesn't start, do a soft reset. See "Resetting Your Smart Device" on page 39. Charging the Battery The battery comes with a sufficient charge to complete the setup process and activate your phone. After activation, we recommend charging your smart device for 3.5 hours (or until the indicator light is solid green) to give it a full charge. See the Treo 700WX User Guide for tips on maximizing the life of your device's battery. 1. Plug the AC charger into a wall outlet. 2. Connect the charger cable to the charger jack on the bottom of the device. Make sure the arrow on the connector is facing up, toward your Treo device screen. 3. To confirm that your device is charging, check the indicator light. Solid red indicates that your device is charging. 8 Basics Turning Your Smart Device On/Off The phone and the screen of your Treo700wx smart device can be turned off and on separately. This means you can wake up the screen to use just the organizer features of your device without turning on the phone. Also, when the screen is turned off, the phone can be on and ready for you to receive and make calls. Basics Note: Throughout this guide the term device is used to describe your Treo smart device and its physical aspects. The term phone is used to describe the feature of your smart device that enables you to connect to the Nationwide Sprint PCS Network. Turning Your Phone On and Off When you turn on your phone, it connects to a wireless network so that you can make and receive phone calls and use other wireless services. 1. If you are not on a call and your screen is off, briefly press Power/End the screen. to wake up 2. Press Center on the 5-way to turn off Keyguard. to turn on your phone. (When your smart device locates 3. Press and hold Power/End a signal, "Sprint" and the signal-strength icon appear at the top of the screen, indicating that you can use the phone and Internet features, if supported by the local network.) 4. Press and hold Power/End again to turn off your phone. (When your phone is off, "Phone Off" and the phone-off icon appear at the top of the screen. Your smart device is not connected to any wireless network, but you can still use the organizer and other features.) If Sound Mode is on, you hear a series of tones when you turn your phone on and off. For more information on Sound Mode see "Setting the Ringer Switch" on page 89. Basics 9 Did You Know? If you're outside a coverage area, the indicator light flashes amber and the signal-strength icon is not displayed. Waking Up the Screen and Turning It Off Wake up the screen and leave the phone turned off when you want to use only the organizer features of your smart device. You can also turn off your smart device's screen without turning off your smart device's wireless features. 1. Press Power/End Keyguard. to wake up the screen, and then press Center to turn off the screen. to turn off 2. Briefly press Power/End Tip: You can set how long the screen stays on during a period of inactivity. Press Start, select Settings, select the System tab, and then select Power. Select the Advanced tab, and then adjust the On battery power setting. 10 Basics Moving Around the Screen To move around the Treo700wx smart device screen, you can use the 5-way navigator or you can tap items on the screen with the stylus. As you become familiar with your smart device, you'll find your own favorite way to scroll, highlight, and select items. The 5-way includes the Right , Left , Up , Down , and Center buttons. Basics Center Up Left Right Down Tip: Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead. Basics 11 Scrolling Through Screens As on a computer, on your smart device you scroll to move from field to field or page to page, or in some cases to highlight an item or option in a list. There are several methods of scrolling: Press the 5-way on the front of your smart device. (Press Right , Left , Up Down to move to the next field, button, or action in that direction.) Press and hold Option while pressing Up or Down , or to scroll one screen at a time. to jump to the top or bottom Scroll Arrows Press and hold Option while pressing Left or Right of the current screen. When viewing a screen with tabs, such as when adding a contact, press Down to scroll to the tabs, and then press Left or Right to move between tabs. When inside a text field, press Right or Left to move to the next character, and press Up or Down to move between lines. When inside a list, press and hold Up or Down rapidly scroll through the list. Tap an onscreen scroll arrow. Tap and drag the slider of an onscreen scroll bar. to Scroll Arrows 12 Basics Closing Screens To accept the information you entered on a screen and to return to the previous screen, do one of the following: Press OK . or in the upper-right corner of the screen. Use the stylus to tap Note: Basics When you close a screen, the application still runs in memory. See "Opening and Closing Applications" on page 19. Highlighting and Selecting Items On most screens, one item--a button, a list entry, or a check box--is highlighted by default. The highlight identifies which item is affected by your next action. Use the 5-way to move the highlight from one item to another before opening or selecting it. The highlight can take one of two forms, depending on what is highlighted: Border glow: This rectangular border highlights items such as an onscreen button (OK, Dismiss, or Hide), a check box, an option, or a Web link. Reverse type (light text on a dark background): This highlights items such as a phone number, an email address, text, or an item in a list. After highlighting an item with the 5-way, you can select or activate it by pressing Center or by tapping the item with the stylus. Basics 13 Highlighting Text You can use the stylus to highlight text on the screen: Tap and drag the stylus across the text you want to highlight. To highlight a word, double-tap it. (To highlight a paragraph, triple-tap it.) Using the Softkeys The left and right softkeys give you quick access to tasks that you can do on the current screen, so the softkey items vary from application to application and from screen to screen. Look on the screen directly above the softkey to see the action that it does in the current context. In some contexts, these keys may do nothing at all. In most cases the right softkey opens the menu, and the left softkey activates a specific command. Left Softkey Activates This Command Left Softkey Right Softkey Activates This Command Right Softkey 14 Basics Selecting Menu Items In many applications, a menu provides access to additional features. The menu is hidden until you press Menu (right softkey). 1. Press Menu menu. (right softkey) to display an application's or Down to highlight a menu item. 2. Press Up Basics 3. If an arrow appears next to a menu item, press Center or Right to display additional options for that item, and then press Up or Down to highlight a menu item. (To return to the main menu without making a selection, press Left .) 4. Press Center to select the menu item, or press Left to close the menu and cancel your selection. or Menu (right softkey) Selecting Options in a Shortcut Menu Most applications also provide access to context-sensitive, shortcut menus--similar to the right-click menus on a computer. The shortcut menu options vary based on the highlighted selection. 1. Highlight the item you want to open the shortcut menu for. 2. Press and hold Center 3. Press Up or Down to open the shortcut menu. to highlight a menu item. to 4. Press Center to select the menu item or press Left cancel your selection. Basics 15 Selecting Options in a List Lists let you select from a range of options. You can identify whether a list is available when you select the field. If a rectangle appears around the field along with a downwardpointing arrow, a list is available. Tip: When selecting fields, you might not see the downward-pointing arrow until you press Center on the 5-way. Lists are different from the menus described earlier in this section. To select from a list, do any of the following: Use the 5-way to highlight the field, and then press Center to display the items in the list. Press Up or Down to highlight the item you want, and then press Center to make your selection. Use your stylus to tap the arrow, and then tap the item in the list. In fields where you see a downward-pointing arrow but no rectangle, you must tap the arrow with the stylus to expand the field. To exit the list and cancel your selection, press Left . 16 Basics Using the Keyboard When using the keyboard, most people find it easiest to hold the smart device with two hands and to use the tips of both thumbs to press the keys. Left Softkey Phone/Talk Start Right Softkey Power/End OK Backspace Option Shift Space Alt Return Shift Basics Note: Your smart device includes a keyboard backlight for low light conditions. You can change the backlight shut-off interval. Press Start and select Settings. Select the System tab, and then select Backlight. Set the time interval on the Battery Power tab and on the External Power tab. The backlight also turns off when an application's power-saving features turn it off. Entering Lowercase and Uppercase Letters By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following: Press Shift , and then enter a letter. (You don't need to press and hold Shift while entering a letter.) Basics 17 Press Shift twice to turn on Caps Lock, and then enter a series of letters. (When Caps Lock is on, this symbol appears at the bottom of the screen: . To turn off Caps Lock, press Shift again.) Entering Numbers, Punctuation, and Symbols Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following: Press Option , and then press the key of the desired character. (You don't need to hold Option while pressing the key.) Press Option twice to turn on Option Lock, and then press the desired keys to enter a series of characters. (When Option Lock is on, this symbol appears at the bottom of the screen: . To turn off Option Lock, press Option again.) 18 Basics Opening and Closing Applications Opening Applications You can access all the applications on your smart device through the Start menu: 1. Press Start to open the Start menu. Basics 2. Use the 5-way navigator to highlight the application you want to use. (To view additional applications, select Programs.) 3. Press Center application. to open the highlighted 4. (Optional) Press OK to return to Programs and open another application. (The current application continues to run in the background.) Did you know? You can access your Today screen by pressing Phone/Talk. Closing Applications You can have several applications open at once, so you don't need to exit an application to open another one. If you press OK to return to Programs, the current application continues to run in the background. 1. Press and hold OK to open Memory Settings. 2. On the Running Programs tab, do one of the following: Select the application you want to close, and then select Stop to close it. Select Stop All to close all your open applications. Basics 19 Using Your Today Screen Your Today screen is your home base. From your Today screen you can quickly look up a contact, dial a phone number or speed-dial button, see your latest calendar appointments, see the number of unread email messages, and even search the Web. To access your Today screen, press Phone/Talk Title Bar and Status Information Speed Dial Entries Web Search Field . Dial Lookup Field Title Bar and Status Information: See "Checking Signal Strength and Phone Status" on page 21 to learn about the icons that appear in this area. Dial Lookup Field: Begin typing the name you want to look up. See "Dialing by Contact Name" on page 25 for more information. Web Search Field: Enter a word you want to find on the Internet, and press Center begin the search (data services connection required). Speed Dial Entries: Select the picture or button you want to dial. If you press Center while a speed dial is highlighted, your smart device dials the number. You can select a picture for your Today screen background and select which items appear in the Today screen. See the Treo 700WX User Guide for details. to 20 Basics Checking Signal Strength and Phone Status You can monitor the status of your device's signal strength and several other items, using icons at the top of your Today screen: 0 Sprint Your phone is on and you're inside the Nationwide Sprint PCS Network. If you are outside a coverage area, No Service or Roaming appears instead. No Service means that there is no coverage at all and Roaming means that another wireless service provider's network is available. When you turn off your phone, Phone Off appears. You missed an incoming call. Basics 0 You have a voicemail message. 0 You have a new email or text message. 0 An error occurred during synchronization. 0 You have more than one of the conditions listed above. 0 0 Your phone is on. The bars display the signal strength. The stronger the signal, the more bars appear. If you are outside a coverage area, no bars appear. Your phone is off. 0 0 You are outside a Sprint coverage area and roaming on another wireless service provider's network. A voice call is in progress. 0 Basics 21 0 You are in an area that supports Sprint PCS Vision (1xRTT) data services. 1xRTT (Single carrier [1x] radio transmission technology) is a wireless technology that can provide fast data transfer and Internet access with average speeds of 60­80Kbps and bursts up to 144Kbps. You are in an area that supports mobile broadband (EVDO) data services. EVDO (Evolution Data Optimized) is a wireless broadband technology that is designed for very high-speed data transfer with average download speeds of 400­600Kbps, capable of reaching speeds up to 1.8Mbps, and upload speeds up to 156Kbps. 0 0 A Sprint PCS Vision data call is in progress. You can make calls, but you cannot answer calls; any incoming calls go to voicemail. When you make a call, the data transmission is automatically interrupted. A mobile broadband data call is in progress. You can still make or receive calls. When you make or answer a call, the data transmission is automatically interrupted. Your phone is connected to a Sprint PCS Vision network, but you are not actively transmitting data. You can still make or receive calls. Your phone is connected to a mobile broadband network, but you are not actively transmitting data. You can still make or receive calls. Your Treo700wx smart device is connected to a computer or network that is providing a data connection. A data connection is not available or your phone is off. 0 0 0 0 0 22 Basics 0 0 ActiveSync is currently synchronizing with the Exchange Server. Your smart device's battery is low. Your smart device's battery is charging. 0 0 Your smart device is connected to a power outlet and the battery is fully charged. Voice privacy is preventing over-the-air eavesdropping. Appears during a call when this option is turned on and available on the Sprint network. Location privacy setting is set to Location On. Your location is available to the Sprint network and other applications. The icon appears with a red slash when the 911 only option has been selected. The Bluetooth wireless technology status indicator appears in gray when this feature is off, in blue when this feature is on, and in reverse blue when your smart device is communicating with another Bluetooth device. To quickly turn the Bluetooth feature on and off, tap the Bluetooth icon to access the Bluetooth Settings screen. A call is in progress and your smart device is connected to a Bluetooth headset or car kit. ® Basics 0 0 0 0 Basics 23 Using the Phone You can make and receive calls and store speed-dial entries right from your Today screen. Be sure you know how to turn on your phone before reading this section (see "Turning Your Phone On and Off" on page 9). Important! Palm recommends that you turn off the phone radio when using any WiFi card or remove the Wi-Fi card when not in use to ensure that you can always make and receive phone calls. Depending on where you are on a network and certain coverage conditions, you might experience interruptions with your phone operation while using a Wi-Fi card (you must purchase and install a third-party Wi-Fi card to use this feature). For EMERGENCY calls, always remove the card from your smart device to ensure optimal connectivity. Accessing Your Today Screen Press Phone/Talk . 24 Basics Making Calls Dialing With the Number Pad 1. Press Phone/Talk phone number. to go to your Today screen. 2. Using the numbered keys on the keyboard, enter a Basics 3. Press Phone/Talk to dial. You do not need to press Option to access the numbers on the keyboard. However, when dialing short numbers, such as 411, the number may conflict with a contact name. If this occurs, press Option to avoid starting a contact lookup. You can always dial 911 without pressing Option first. Dialing by Contact Name Before you can dial a call by contact name, you must create some contacts (see "Adding a Contact" on page 74) or import them by synchronizing (see "Synchronizing - The Basics" on page 66). 1. Press Phone/Talk to go to your Today screen. 2. Using the keyboard, begin entering one of the following for the contact you want to call: First name (JOH for John) Last name (SMI for Smith) First initial, a space, and then last initial (J S for John Smith) First name and last name (JOH SMI for John Smith) Basics 25 (For example, entering SM finds both Smilla Anderson and John Smith. Entering SM A finds only Smilla Anderson.) 3. Select the number you want to dial, and press Phone/Talk to dial. Dialing With a Speed-Dial Button You can make a call with your speed-dial buttons by doing any of the following: Highlight a speed-dial button with the 5-way, and then press Center . Tap a speed-dial button with the stylus. Press and hold a Quick Key that you assigned to the speeddial button. To see more speed-dial buttons, highlight the picture speed-dial area and press Right or Left repeatedly, or highlight the text speed-dial area and press Up , Down , Right , or Left . Dialing Using the Onscreen Dial Pad The onscreen Dial Pad provides large numbers that you can tap with your finger or stylus. The numbers also include the corresponding letters so you can dial numbers that are expressed as letters. 1. Go to your Today screen. 2. Press Phone/Talk menu. , and then select Dial Pad from the 3. Tap the onscreen Dial Pad to enter the number. 4. Press Phone/Talk to dial. 26 Basics Adjusting Call Volume While a call is in progress, press the Volume button on the side of your smart device to adjust call volume. Basics Volume Button Receiving Calls To answer calls, your phone must be on. Answering Calls Press Phone/Talk . Press Answer (left softkey). If the headset is attached, press the headset button. Sending Calls to Voicemail Press Power/End Press Menu . (right softkey) and select Ignore. Ignoring a Call and Sending a Text Message. Press Menu (right softkey) and select Ignore with text message. During a voice call you can send text messages, but you cannot use data features such as Web browsing and email. Basics 27 Silencing the Ringer While Your device is Ringing Press any key on your smart device except Phone/Talk, Power/End, Start, OK, Alt, or the 5way. You can also use the Volume button to turn the ringer sound all the way down. To immediately silence all system sounds including the ringer, slide the Ringer switch to Sound Mode Off . (All sounds remain off until you slide the Ringer switch back to Sound Mode On .) When you silence the ringer, you can either answer the call or let it ring through to voicemail. Did you know? When you are on a plane, you can turn off your phone and all wireless services using Wireless Manager (see "Turning Wireless Services On/Off" on page 64). But you can still wake up the screen and use any application that doesn't require wireless services, like your smart device's calendar, music player, and games. Using Voicemail Your voicemail number is preset when you activate your device. The first time you call voicemail, you are prompted to enter your voicemail password. If necessary, please contact Sprint for your password and enter it as prompted. Setting Up Voicemail 1. Go to your Today screen. 2. Press and hold 1 on the keyboard to dial Sprint's voicemail system. (You can also tap the Voicemail speed-dial button with your stylus.) 3. Follow the voice prompts to set up your voicemail. 28 Basics Voicemail Notification When you have a new voicemail message, a notification screen appears. To hear your message now, press Listen (left softkey). To retrieve your message later, press Dismiss (right softkey). When you have unretrieved voicemail messages, a Voicemail icon appears at the top of your screen and the left softkey is labeled Voicemail. Basics Retrieving Voicemail Messages 1. Go to your Today screen. 2. Press and hold 1 on the keyboard to dial Sprint's voicemail system. 3. Enter your voicemail password using the keyboard, or press Extra Digits (left softkey) if you defined this option (see "Creating a Speed-Dial Button" on page 33 for details). to listen to your messages. 4. Select Play You do not need to press Option to enter numbers, *, or # while on an active call. Managing Active Calls When you make or receive a call, the active call information appears on your Today screen. Current Duration Of Call Caller's Name and Number Mute Speakerphone Basics 29 During a call, you can do any of the following: Put the call on hold: Press Hold (left softkey). (To take the call off hold, press Off Hold (left softkey).) Use the built-in speakerphone: Select Speakerphone select .) Mute the microphone so you can't be heard: Select Mute back on, select Mute .) Switch to another application: Press Start . (To turn off the Speakerphone, . (To turn the microphone and select the application. Ending a Call Press Power/End. . Press the headset button (if the headset is attached and has a button on it). (Some headsets do not have a button.) Saving Phone Numbers After you complete a call, you are prompted to add the number if it is not already in your Contacts list. If an incoming call uses caller ID blocking, you do not see the Add Contact prompt. To create a new contact for this number, select Create New Contact. To add this number to an existing contact, select Copy and Add, and then select a contact name. To decline adding the number, press Dismiss (left softkey). To permanently disable the Add Contact prompt, select Don't show this again. 30 Basics Answering a Second Call (Call Waiting) When you're on a call and you receive a second call, the call-waiting notification appears. Place the current call on hold and answer the new call: Press Answer (left softkey) or Phone/Talk . (right softkey) and select Ignore with Send the new caller a text message: Press Menu text message. Basics Hang up the first call: Press Power/End . (The second call becomes an incoming call alert, which you can choose to answer or ignore.) Send the new call to voicemail: Press Menu (right softkey) and select Ignore. Using Sprint PCS Voice Command