User manual PALM CENTRO SMARTDEVICE - SPRINT SERVICE - GETTING STARTED GUIDE

Sprint® Service Palm® CentroTM Smart Device Getting Started Guide www.sprint.com © Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. SPRINT and other trademarks are trademarks of Sprint Nextel. PN: 406-11121-01 v. 1.1 Intellectual Property Notices © 2005­2007 Palm, Inc. All rights reserved. Blazer, HotSync, Palm, Palm Desktop, Palm OS, Centro, Treo, VersaMail, and the Palm and Treo logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Documents To Go is a trademark or registered trademark of DataViz, Inc. Microsoft, Word, Excel, Point, Outlook and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners. This product is protected by one or more of the following United States patents: 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252; D466,128; D478,091. Patent pending. This product also is licensed under United States patent 6,058,304. This product is protected by certain intellectual property rights of Microsoft Corporation. Use or distribution of such technology outside this product is prohibited without a license from Microsoft or an authorized Microsoft subsidiary. All rights reserved. This product contains ACCESS Co., Ltd.'s NetFront 3.0 Internet browser software. © 1996-2007 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. A portion of this software includes software modules developed by the Independent JPEG group. Disclaimer and Limitation of Liability Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. Palm Take Back and Recycling Program This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs, visit: www.palm.com/environment. As part of Palm's corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling. Our recycling program keeps Palm handheld devices, smartphones, and mobile companions out of landfills through evaluation and disposition for reuse and recycling. Palm customers may participate in the recycling program free of charge. Visit palm.com/recycle or in the US call 877-869-7256 for additional details and information about how you can help reduce electronic waste. Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Device and Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Your New Centro Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Inserting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Turning Your Device On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Moving Around the Device Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Opening Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Using the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Resetting Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Information Management Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Synchronizing Information--The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Personal Information Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Working With Your Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Listening to Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Working With Your Office Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Using Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Customizing Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Locking Your Keyboard and Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Wireless Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Getting Started With Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Using Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Sending and Receiving Text and Picture Mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Watching Sprint TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Connecting to Devices With Bluetooth® Wireless Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Beaming Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Maintaining Safe Use of and Access to Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Radiofrequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Bluetooth® Qualification Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Static Electricity, ESD, and Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 User's Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Introduction Introduction In This Section About This Guide What You Need Introduction 1 About This Guide This guide provides an overview of the key features and functionality of your Palm CentroTM smart device. It can help you get started with using your device's most popular and most important features. Where to Learn More For a Quick Introduction Quick Tour: The Quick Tour introduces you to many of your Centro device's features. It is already installed on your device, and you can open it anytime. Press Applications and then select Quick Tour . , While Using Your Device User Guide: The User Guide provides complete information on using your device, including descriptions of advanced features not included in this Getting Started Guide. The User Guide is located on your Palm Software Installation CD. You can also download a copy of the User Guide at go.palm.com/centro-sprint/. A copy of the User Guide is also right on your device screen. Press Applications , select My Centro , select the Support tab, and then select User Guide. Tips: Many of the built-in applications include helpful tips for getting the most out of your device. To view these tips, open an application, press Menu , select Options, and then select Tips. Information: Many screens have a Tips icon in the upper-right corner. Select the Tips icon to learn about the tasks you can perform in that dialog box. Online support from Palm: For up-to-date downloads, troubleshooting, and support information, go to go.palm.com/centro-sprint/. 2 Introduction Setup help: If you need help with setup, call 1-866-750-PALM (7256). This service is FREE within 90 days of purchase. Our support staff can help you set up your device and get you up and running. We can best assist you if your device is fully charged and you call from a phone other than your Centro device. If You Need More Information Windows Vista users: For information on using your device and desktop software with TM Windows Vista , visit www.palm.com/windowsvista. Books: Many books on Palm OS® by ACCESS devices are available in local or online book retailers (look in the computers section), or visit go.palm.com/centro-sprint/. Online forums: Consult online Centro device user discussion groups to swap information and learn about topics you may find nowhere else. Visit go.palm.com/centro-sprint/ for details. TM Introduction Contacting Sprint Visiting the Sprint Web Site You can get up-to-date information on Sprint services and options by signing on to the Sprint Web site at www.sprint.com. When you visit Sprint online, you can: Review coverage maps. Learn how to use voicemail. Access your account information. Purchase accessories. Add more options to your service plan. Check out frequently asked questions. And more. Introduction 3 Reaching Sprint Customer Service You can reach Sprint Customer Service many different ways: On your device, press Phone ; enter *2, and then press Talk . Sign on to your account at www.sprint.com. Call toll-free at 1-800-SPRINT1 (1-800-777-4681) (consumer customers), ­or­ 1-800-927-2199 (business customers). Write to Sprint Customer Service, P.O. Box 8077, London, KY 40742. Sprint 411 You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge and you will be billed for air time. Press Phone , enter 411, and then press Talk . Sprint Operator Services Sprint Operator Services provides assistance when you are placing collect calls or placing calls billed to a local telephone calling card or third party. Press Phone , enter 0, and then press Talk . For more information or to see the latest in products and services, visit Sprint online at www.sprint.com. 4 Introduction What You Need Introduction Your Palm CentroTM smart device box contains the following: Hardware Centro smart device. Rechargeable battery. AC charger. USB sync cable. Sprint charger adapter. Software Palm Software Installation CD (includes desktop synchronization software and links to bonus software for your device). You'll also need the following items to complete the installation and activation: An activated Sprint service plan. A location with wireless coverage for your device. An electrical outlet. The computer with which you want to synchronize your personal information. Documentation Read This First setup poster. Welcome to Sprint brochure. Getting Started guide. Setting Up Email booklet. Experience Sprint Power Vision guide. Terms & Conditions. Warranty and Software License Agreement. Introduction 5 Creating Sprint Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint Power Vision account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy. Account Username and Password If you are the account owner, you will create an account username and password to use to sign on to www.sprint.com and to use when calling Sprint Customer Service. To create your username and password, visit www.sprint.com, click Need to register for access?, and follow the online instructions. If you are not the account owner (if someone else pays for your Sprint service), you can also get a sub-account password at www.sprint.com. Voicemail Password You'll create your voicemail password when you set up your voicemail. See "Using Voicemail" on page 34. Sprint Power Vision Password With your Centro device, you may elect to set up a Sprint Power Vision password. This optional password can be used to authorize the purchase of Premium Services content and to protect personal information on multi-phone accounts. For more information or to change your passwords, sign on to www.sprint.com or call Sprint Customer Service at 1-800-SPRINT1 (1-800-777-4681). 6 Introduction Device and Phone Basics In This Section Your New Centro Smart Device Inserting the Battery Charging the Battery Turning Your Device On and Off Moving Around the Device Screen Using the Keyboard Opening Applications Using the Phone Resetting Your Device Basics Basics 7 Your New Centro Smart Device Your Device's Features: Front View 1. Indicator Light 2. Earpiece 3. 5-way Navigator 4. Power/End 5. Applications 13. Volume Button 12. Side Button 11. Talk 10. Phone 9. Calendar 8. Option 6. Menu 7. Messaging Didyouknow? There is no need to apply a screen protector. A permanent screen protector has already been applied to your device to protect it from scratches and dust. 8 Basics 1. Indicator Light provides the status of your device's battery. Red indicates that your device is charging and green indicates that your device is fully charged. 2. Earpiece serves as the speaker on your device when you are not using the speakerphone feature or a headset. 3. 5-way Navigator gives you one-handed access to moving around the device screen and selecting options. See "Moving Around the Device Screen" on page 18 for instructions. Basics 4. Power/End turns the device's phone on and off, wakes up and turns off the screen, and hangs up calls. 5. Applications opens Applications view. 6. Menu opens the application menus. 7. Messaging opens the Messaging application. 8. Option activates the secondary function of a key or button. See "Using the Keyboard" on page 23 for details. 9. Calendar opens the Calendar application. 10. Phone opens the Phone application. 11. Talk dials when a phone number is selected or entered, and answers an incoming phone call. 12. Side Button records voice memos by default, and performs context-sensitive actions when an application is open, such as playing or pausing MP3 files in the Pocket TunesTM application. You can also reassign this button to open your favorite application. 13. Volume Button adjusts the earpiece, speaker, and ringer volume levels. Basics 9 Your Device's Features: Back View 14. Self-portrait Mirror 23. Camera Lens 16. Battery Door 22. Infrared (IR) Port 15. Speaker 21. Expansion Card Slot 17. Headset Jack 20. Microphone 19. Charger 18. Sync Jack Connector 14. Self-portrait Mirror enables you to take a picture of yourself. 15. Speaker plays ringtones and alarms, and serves as the speaker for the speakerphone feature and audio playback. 16. Battery Door slides down to provide access to the battery compartment. 17. Headset Jack enables you to connect a hands-free headset. Use only headsets that are compatible with your device. 18. Sync Connector enables you to attach the USB sync cable to your device. 19. Charger Jack enables you to attach the AC charger to your device. 20. Microphone serves as the mouthpiece on your device's phone. 10 Basics 21. Expansion Card Slot allows you to expand the capabilities of your device using a microSD card. 22. Infrared (IR) Port uses infrared technology to transmit information to and receive information from other infrared-enabled devices that use compatible software. 23. Camera Lens enables you to take pictures using the built-in camera. Note: Your device's speaker includes a large magnet, so be sure to keep your device away from credit cards or other items that could become demagnetized. Basics Your Device's Features: Top View 24. Sound On 25. Ringer Switch 26. Sound Off 27. Stylus 24. Sound On turns on the ringer and all other sounds, including alarms and music, when the Ringer switch is set to this position. 25. Ringer Switch controls the ringer setting. 26. Sound Off silences the ringer and turns off all other sounds, including alarms and music, when the Ringer switch is set to this position. 27. Stylus allows you to tap options on your device's screen. To use the stylus, slide it out of the slot and hold it as you would a pen or pencil. Basics 11 Inserting the Battery WARNING: Use only Sprint-approved or manufacturer-approved batteries and chargers with your device. The failure to use a Sprint-approved or manufacturer-approved battery and charger may increase the risk of your device overheating, catching fire, or exploding, which may result in serious bodily injury, death, or property damage. 1. Gently press down on the Battery Door, and then slide the door downward to remove it from your device. Battery Door Battery Contacts Battery Compartment Contacts 2. Align the battery contacts with the battery compartment contacts. 3. Insert the battery into the compartment, and then press it into place. 4. Slide the battery door onto the back of the device until it clicks into place. 5. Follow the onscreen instructions to set up your device. Tip: Buy an extra battery as a spare for long trips or heavy data use. Visit go.palm.com/centro-sprint/ or www.sprint.com to purchase batteries that are approved by Sprint and that are compatible with your device. 12 Basics Charging the Battery The battery comes with a sufficient charge to complete the setup process and activate your phone. After activation, we recommend charging your device for three and a half hours to give it a full charge. See "Maximizing Battery Life" in the User Guide for tips on maximizing the life of your device's battery. 1. Plug the AC charger into a wall outlet. 2. Connect the charger cable to the charger jack on the bottom of the device. Make sure the arrow on the connector is facing up, toward your device's screen. 3. To confirm that your device is charging, check the indicator light. Red indicates that your device is charging. Green indicates that your device is fully charged. Basics Indicator Light If the battery is fully drained, it may take a few moments for the indicator light to turn on while the battery is charging. Basics 13 The onscreen battery icon displays the power status: Full battery : Battery is not connected to a wall outlet and is fully charged. Partial battery : Battery is not connected to a wall outlet and has some power but is not fully charged. Almost-empty battery with red at the bottom : Battery needs to be charged immediately. Note: Your device's indicator light blinks red when the battery needs to be charged. Red lightning bolt Green lightning bolt Tip: : Battery is connected to a wall outlet and is charging. : Battery is connected to a wall outlet and is fully charged. To see exactly how much power is left in your battery, tap the onscreen battery icon. 14 Basics Using a Sprint Charger Adapter If the connector on your Sprint-approved 1 Amp AC charger or vehicle charger doesn't fit into the connector on the bottom of your device, use the included Sprint charger adapter. WARNING: Use only with 1 Amp AC chargers distributed by Sprint for your device. Using any unapproved AC charger may destroy the AC charger and cause a fire. Basics 1. Plug the AC charger into a power source. 2. Connect the Sprint charger adapter to the charger jack on bottom of the device. 3. Connect the charger cable to the Sprint charger adapter. 4. Charge your device as described earlier. Sprint Charger Adapter Battery Life Battery life depends on individual use. Consumption factors include signal strength, speakerphone use, and use of wireless features. If the battery drains to the point where your device doesn't turn on, the device stores your information safely until you recharge the battery. To avoid draining the battery, we recommend that you charge and synchronize your device every day, especially if you use the wireless features of your phone often. Note: Using your device's phone has an effect on the battery life. You can extend the battery life by turning off your device's phone while using the organizer features. In any case, regular charging is recommended for optimal performance. Basics 15 Turning Your Device On and Off Note: Throughout this guide the term device is used to describe your smart device and its physical attributes. The term phone is used to describe the feature of your smart device that enables you to connect to the Sprint National Network. You can turn on your device screen and your phone independently. For example, the device screen can be off while the phone is on, or the device screen can be on while the phone is off. You can also have both the device screen and the phone turned on or off at the same time. Waking Up the Screen When your device screen is off, you need to wake up the screen. 1. Press and release Power/End Center to wake up the screen. Power/End 2. Press Center to turn off Keyguard. For more information about turning Keyguard on and off, see "Locking Your Keyboard (Keyguard)" on page 86. 3. Press and release Power/End Note: to turn off the screen. You can also press any of the application quick buttons on the front of your device to wake up the screen and to go directly to the application associated with that button. 16 Basics Turning Your Device's Phone On and Off When your phone is on, it is connected to the Sprint National Network (provided you are in a coverage area), so that you can make and receive phone calls and use wireless services, such as email, messaging, and the Web browser. During initial setup, your phone is on by default, so you can use wireless services right away. If you turn off your phone, you can still use the organizer features such as Contacts and Calendar, as well as the media features such as the Pocket TunesTM music application and Pics&Videos. This is sometimes referred to as flight mode and is ideal for using your device on airplanes and for maximizing battery life. 1. Wake up the screen. 2. Press and hold Power/End . (You hear a series of ascending tones and see a "Welcome" screen. When your device locates a signal, "Sprint" and the signal-strength icon appear at the top of the Phone application screen, indicating that you can use the phone and Internet features, if they are supported by the local network.) 3. Press and hold Power/End again to turn off your phone. (You hear a series of descending tones and see a "Powering off" screen. When your phone is off, "Phone Off" appears at the top of the Phone application screen. You can still use the nonwireless features of your device, such as Contacts, Calendar, Tasks, and Memos.) Basics Basics 17 Moving Around the Device Screen To move around the screen on your Palm CentroTM smart device, you can use the 5-way navigator for one-handed navigation, or you can tap items on the screen with the stylus. With use, you can find your own favorite way to scroll, highlight, and select menu items. Note: Some third-party applications may not work with the 5-way, and you must use the stylus instead. In this guide, arrow icons are used to indicate directions on the 5-way. These arrows are different from any onscreen scroll arrows or pick-list arrows. The 5-way includes Right , Left , Up Up , Down , and Center buttons. Center Left Right Down 18 Basics Scrolling Through Screens As on a computer, you scroll on the Centro device to move from field to field or page to page, or in some cases to highlight an item or option in a list. The behavior of the 5-way for list screens and entry screens varies by application. Here are some general scrolling tips that apply to most applications: Press Right , Left , Up , and Down button, or action in that direction. In list screens, press and hold Up on the 5-way to move to the next field, Basics or Down to scroll one screen at a time. Scroll Arrows Press Option and Up or Down to scroll to the next page of information within the current record (see "Using the Keyboard" on page 23). When inside a text field, press Right or Left to scroll to the next character or word, and press Up or Down to scroll between lines. You can also scroll using the stylus. Tap an onscreen scroll arrow, or drag the slider of an onscreen scroll bar. Highlighting and Selecting Items Scroll Bar On most screens, one item--a button, a list entry, or a check box--is highlighted by default. The highlight identifies which item is affected by your next action. Use the 5-way or selecting it. to move the highlight from one item to another before opening Basics 19 The highlight can take one of two forms, depending on what is highlighted: Border glow: When an onscreen button (OK, Cancel, etc.) or pick list is highlighted, the button acquires a glow around its border. Colored background: When a phone number, text, an email address, or a Web link is highlighted, the item appears as white text against a colored background. After highlighting an item, you can select or activate it by pressing Center the item with the stylus. or by tapping Highlighting Text You can use the stylus to highlight text on the screen. Tap and drag the stylus across the text you want to highlight. To highlight a word, double-tap it. To highlight a paragraph, triple-tap it. Accessing Command Buttons In most applications, command buttons such as New, OK, and Details appear at the bottom of the screen. In many cases, you can jump directly to these buttons instead of scrolling to them. The 5-way controls vary according to the application, but here are some general rules that apply to most applications: From a list screen, such as the Contacts list or Memos list, press Right jump to the first button. or Down to From a screen where you create or edit entries, such as Edit Contacts, press Center to jump to the first button. From a dialog box, such as Edit Categories, press Up scroll to the buttons. , Down , Right , or Left to 20 Basics Selecting Menu Items Many applications have menus to provide access to additional features. These menus are usually hidden from view, but they appear when you press Menu . To get the most out of your device, it's a good idea to familiarize yourself with the additional features available through the various application menus. 1. Press Menu 2. Press Right 3. Press Up to open an application's menus. and Left and Down to switch between menus. to highlight a menu item. Menu Shortcut Basics 4. Press Center to select the menu item, or press Menu to close the menus and cancel your selection. Tip: Most menu items have menu shortcuts listed in the menu. To use a menu shortcut, press Menu plus the shortcut letter. You don't have to see the menu item to use the menu shortcut. For example, when you're in Calendar, you can press Menu + N to create a new event. Selecting Options in a Pick List A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow. Pick lists are different from the application menus previously described. The application menus give you access to additional features, and pick lists enable you to select the contents for a particular field. You can select an option from a pick list with the 5-way or the stylus: Use the 5-way to highlight the pick list, and then press Center to display the items in the list. Press Up and Down to highlight the item you want, and then press Center to select the highlighted item. To exit the pick list without making a or Right . 21 selection, press Left Basics Use your stylus to tap the pick list, and then tap the item you want from the list. To exit the pick list without making a selection, tap outside the list. 22 Basics Using the Keyboard When using the keyboard, most people find it easiest to hold the device with two hands and use the tips of both thumbs to press the keys. Basics Backlight Option Backspace Return Menu Space Alt Shift/Find The Backspace, Return, Space, and Shift keys, as well as the letter keys, work in the same way as do those found on any computer keyboard. In addition, your device offers several special function keys. Key Option Function When pressed in conjunction with a second key, gives that key an alternate function. For example: Option + enters the symbol or number displayed at the top of the key. Option + opens a secondary application (see "Using the Quick Buttons" on page 26). Option + Shift/Find Option + Menu Basics opens the Find feature. dims the device screen. 23 Key Alt Function When pressed in conjunction with a second key, displays a variety of alternate characters that can be entered using that key. See "Using the Keyboard" on page 23 for details. Opens application menus. See "Selecting Menu Items" on page 21 for details. Menu Tip: The Centro smart device includes a keyboard backlight that turns on and off when the screen turns on or off. Press Option + P to adjust screen and keyboard backlight brightness. You can also set the backlight to dim or turn off when an active call lasts longer than a specified period of time. See the User Guide for details. Entering Lowercase and Uppercase Letters To enter lowercase letters, press the desired keys. To enter an uppercase letter, press Shift/Find , and then press a letter key. You don't need to press and hold Shift/Find while entering uppercase letters. When Shift is active, an up arrow appears in the lower-right corner of the screen. To turn Caps Lock on, press Shift/Find twice. To turn it off, press Shift/Find once. When Caps Lock is on, an underlined up arrow the screen. appears in the lower-right corner of 24 Basics Entering Numbers, Punctuation, and Symbols Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following: Press Option , and then press the key with the desired character shown above the letter. You don't need to press and Symbol Letter hold Option while pressing the second key. When Option is active, the symbol appears in the lower-right corner of the screen. To turn Option Lock on, press Option When Option Lock is on, the symbol Tip: Basics twice. To turn it off, press Option once. appears in the lower-right corner of the screen. Some application views automatically default to Option Lock, such as the Dial Pad view of the Phone application, or the Calculator. In this case, you do not need to press Option to enter numbers. Basics 25 Opening Applications When you open an application using either a quick button or Applications view, you automatically close the application you were previously using. Using the Quick Buttons The front of the Centro device has three buttons that you can use to open applications. The fourth button opens Applications view, which allows you to open all the applications on your device (see "Using Applications View" on page 27). Phone Calendar Applications Messaging Each of the three application quick buttons can be used to open two applications. To open a button's primary application--as indicated by the graphic on the button--simply press the button. To open a button's secondary application, press Option , and then press the quick button. Note: Pressing any of the quick buttons or the Applications button automatically wakes up your device screen. See "Waking Up the Screen" on page 16. 26 Basics Button Primary Application Phone Calendar Messaging Secondary Application + + + Web World Clock Email Basics Using Applications View You can access all available applications through Applications view. 1. Press Applications 2. Use the 5-way open. 3. Press Center . to highlight the application you want to to open the selected application. In Applications view, you can also do any of the following: Press Applications repeatedly to cycle through various categories of applications. Enter the first few letters of the application's name to highlight it. For example, if you enter "p," it highlights Phone; if you then enter "r," it highlights Prefs. If you pause and then enter "r," it highlights the first application that starts with "r." Tip: You can also press and hold Applications from any screen on your device to select from a list of your most recently used applications. Basics 27 Using the Phone Opening the Phone Application Press Phone to open the Main view of the Phone application. Status Icons Dial Pad Favorite Buttons Checking Signal Strength and Phone Status You can monitor the status of your device's signal strength and several other items, using the icons in the title bar of the Phone application. See the User Guide for details. What's My Phone Number? 1. Make sure your phone is on (see "Turning Your Device's Phone On and Off" on page 17 for information). 2. Press Phone 3. Press Menu . . Look Here for Your Phone Number 4. Select Options, and then select Phone Info. 28 Basics Making Calls Your device offers several options for making phone calls. As you become familiar with your device, you'll discover which method you prefer. Dialing Using the Onscreen Dial Pad 1. Press Phone . 2. Enter the phone number by tapping the onscreen Dial Pad with the stylus. 3. Tap Dial, press Talk Dialing From the Keyboard 1. Press Phone . , or press Center to dial. Basics 2. Press the numbered keys to enter the phone number. (You don't need to press Option .) 3. Press Talk to dial. Basics 29 Dialing by Contact Name You need to have names and numbers in your contact list before you can dial a call by using a contact name (see "Adding a Contact" on page 53). You can also import names and numbers by synchronizing (see "Synchronizing Information--The Basics" on page 50). 1. Press Phone . Characters You Enter Appear Here 2. Select the Contacts favorite button. 3. Using the keyboard, start entering one of the following for the contact you want to call: First name (JOH for John). Last name (SMI for Smith). First initial and last name (JSM for John Smith). For example, entering SM might display Smilla Anderson, John Smith, and Sally Martin. Entering JSM finds only John Smith. 4. Select the number you want to call, and press Talk Tip: to make the call. To see more information for a contact, highlight the name and press Center on the 5-way. To restart your search, press Backspace to delete letters you've entered, or select Cancel to return to Main view. 30 Basics Dialing With a Speed-Dial Favorite Button For information on speed-dial favorite buttons, see "Defining Favorite Buttons" on page 40. 1. Press Phone 2. Press Down . to access your favorite buttons. 3. Use the 5-way to highlight the desired speed-dial favorite button. (Speed-dial favorite buttons are indicated by the icon.) Basics 4. Press Center or tap the speed-dial favorite button to dial the number associated with the selected button. Tip: To view more favorite buttons, press Right or Down on the 5-way. If the highlighted favorite was added from Contacts, press Space to view all numbers associated with that contact. Basics 31 Adjusting Call Volume While a call is in progress, press the Volume button on the side of your device to adjust the call volume. Volume Button Side Button Receiving Calls To receive calls, your device's phone must be on. This is different from having only the screen turned on (see "Turning Your Device's Phone On and Off" on page 17). When your phone is off, your calls go to voicemail. Answering Calls Press Talk ­or­ . Using the 5-way , select the onscreen Answer button. ­or­ If the headset is attached, press the headset button. 32 Basics Sending Calls to Voicemail Press Power/End ­or­ Using the 5-way ­or­ . , select the onscreen Ignore button. Using the 5-way , select the onscreen Ignore with Text button. This option sends the call to voicemail and opens a text message addressed to the caller. Tip: Do not press Power/End to ignore a call-waiting alert; this hangs up your active call (the call-waiting alert then changes to an incoming-call alert). Use the 5-way method instead. Basics Adjusting Ringer Volume When you are not on a call, press the Volume button on the side of your device to adjust the ringer volume, and then press the Side button to confirm the change. Silencing the Ring of an Incoming Call Press any key on your device except Talk , Power/End , or Center . ­or­ To immediately silence all system sounds including the ringer, slide the Ringer switch to Sound Off (see "Silencing Sounds" on page 84). If music is playing and a call arrives, the phone rings softly and the music automatically pauses. The music resumes if you ignore the call; if you answer the call, the music resumes when you hang up. Basics 33 Using Voicemail Setting Up Your Voicemail 1. Make sure your phone is turned on (see "Turning Your Device's Phone On and Off" on page 17). 2. Press Phone . 3. Press and hold 1, or select the Voicemail favorite button, to call the automated voicemail system. 4. Follow the voice prompts to set up your voicemail. Retrieving Your Voicemail Messages 1. Press Phone . 2. Press and hold 1 to dial the voicemail system, or select the Voicemail favorite button. 3. Enter your voicemail password by using the keyboard, or select Extra Digits if you defined this option (see "Defining Favorite Buttons" on page 40 for details on defining extra digits). Remember that you do not need to press Option to enter numbers, an asterisk (*), or a pound sign (#) during a call. Tip: If the Voicemail icon appears in the title bar of the Main view of the Phone application, you can select this icon to retrieve your voicemail. Accessing Your Voicemail From Another Phone 1. Dial your wireless phone number. 2. Press * when your voicemail answers. 3. Enter your password, and then press #. 34 Basics What Can I Do When I'm On a Call? When you make or receive a call, Active Call view appears. Use the 5-way onscreen buttons in this view. Current Duration of Call to access the Basics Caller's Name and Number Dial Pad Mute The onscreen buttons in Active Call view perform the following functions: Ends the call immediately. You can also press the headset button (if the headset is attached). Turns on the speakerphone. When the speakerphone is on, you can take the device away from your ear and use other features during a call. For example, you can check your calendar or look up contact information. Turns off the speakerphone when it is on. Replaces the Spkr-phone button when a Bluetooth® hands-free device, such as a headset or car kit, is attached. Select this button to transfer the call from the Bluetooth hands-free device to the built-in earpiece. Basics 35 Places the current call on hold. Enables you to make another call while the first call is on hold. For information on making a second call, see the User Guide. Opens the Dial Pad so you can manually dial additional numbers, such as an extension or a response to a voice prompt. Dials any extra digits (such as a password or an extension) that you assigned to a favorite button. This button replaces the Dial Pad button during outgoing calls to numbers that include predefined extra digits. See "Defining Favorite Buttons" on page 40 for information on defining extra digits. Mutes the microphone so that you cannot be heard. Tip: To avoid accidentally activating onscreen buttons while holding the device to your ear, you can disable the screen's touch-sensitive feature during active calls (see "Locking Your Screen" on page 87). Ending a Call Do one of the following to end a call: Press Power/End . Select Hang Up All. Press the button on the headset (if the headset is attached). Note: If the End Call dialog box appears, select OK to continue. 36 Basics Tip: When a call lasts longer than two minutes, the screen dims. Press any key except Power/End to restore the screen brightness, and then press Power/End to hang up the call. Be careful not to press Power/End to wake up the screen, because this will accidentally end the call. Saving Phone Numbers After you complete an outgoing call to a number that is not in your Contacts list, you are prompted to add the number to your Contacts list. You are also prompted to add new numbers from incoming calls with caller ID. To create a new contact entry for this number, select Create a New Contact, and enter the contact's information. To add this number to an existing contact entry, select Add to a Contact and then select the contact. The number is pasted into the first available phone number field for that contact. To decline adding this number, select Cancel. To disable the Add New Number prompt, check the Don't ask me this again box. Tip: You can re-enable the Add New Number prompt if you've disabled it. In the Phone application, press Menu, select Options, and then select Phone Preferences. Check the Ask to add unknown phone numbers after calls box. Basics Basics 37 Answering a Second Call (Call Waiting) When you are on a call, you can receive a second call. When the second call comes in, you hear a call-waiting tone and the Call Waiting dialog box appears. You can do any of the following to handle the second call: To place the current call on hold and answer the new call, press Talk to select Answer. To send the new call to voicemail, use the 5-way to select Ignore. or use the 5-way To send the new call to voicemail and send the caller a text message, use the 5-way to select Ignore with Text. To hang up the current call and answer the new call, press Power/End incoming call message reappears, select Answer or press Talk Tip: . When the . Once you have answered a second call, to switch back and forth between the original call and the call you answered, use the 5-way to select Swap. Note: When you answer a second call and then select the Hang Up All button, it ends both calls. In this situation, if the first caller has not yet hung up the phone, the Sprint National Network automatically redials your number from the first caller's number and you see an incoming call alert. You can answer to continue your call with the first caller. 38 Basics Using Sprint Voice Command If you subscribe to the Sprint Voice Command service, you can call a number by just saying a name. (There is a monthly charge for this service.) To activate Sprint Voice Command: 1. Make sure your phone is turned on (see "Turning Your Device's Phone On and Off" on page 17). 2. Press Phone . to contact Sprint Customer Service and sign up. Basics 3. Press *, press 2, and then press Talk To use Sprint Voice Command, you must set up your personal address book. 1. From the Main view of the Phone application, press *, and then press Talk the system prompts. (You'll hear a tone, followed by the prompt "Ready.") . Follow 2. Say "Add Name" to begin setting up your Personal Address Book, and then follow the voice prompts. To make a call with Sprint Voice Command 1. From the Main view of the Phone application, press *, and then press Talk hear a tone followed by the prompt "Ready.") . (You'll 2. After the prompt, say "Call" and the name you've assigned to the number you want to call. (Your request repeats and you are asked to verify it.) 3. Say "Yes" to dial the call. Say "No" to cancel. Basics 39 Defining Favorite Buttons Your device provides 70 programmable favorite buttons for quick access to common tasks such as dialing a phone number (speed dial); opening an application; accessing a Web page; addressing a text, email, or Picture Mail message; or accessing voicemail. Sprint may preset favorite buttons on your device that are customized for their services. You can customize all favorite buttons except Voicemail--either delete and reassign existing favorite buttons or create new ones--to perform any of the supported tasks. Creating a Speed-Dial Favorite Button 1. Press Phone 2. Use the 5-way Tip: . to select a blank favorite button. If there are no blank favorite buttons on the current Favorites page, press Right on the 5-way to scroll through the other pages. 3. Enter a label for the favorite. If the entry is for an existing contact, select Lookup. Start entering the contact's last name, and then select the number you want for the contact when it appears in the lookup list. If the entry is for a new contact, enter the Label, press Down , and enter the Number. 4. (Optional) Enter a Quick Key, a letter that you can press and hold from the Main, Dial Pad, or Favorites view of the Phone application, to call this speed-dial number. 5. Select OK. 40 Basics Creating Other Types of Favorite Buttons 1. Press Phone 2. Use the 5-way . to select a blank favorite button. 3. Select the Type pick list and select Call Log, Dial Pad, Contacts, Application, Message, Email, or Web Link. 4. Enter a label for the favorite and enter any other necessary information on the screen. 5. (Optional) Enter a Quick Key, a letter that you can press and hold from the Main, Dial Pad, or Favorites view of the Phone application, to open the favorite. 6. Select OK. Basics Using a Phone Headset You can connect a phone headset for hands-free operation. If you need to use your device while driving and this is permitted in your area, we recommend using a phone headset or a hands-free car kit (sold separately). Note: For a list of compatible hands-free devices, go to go.palm.com/centro-sprint/. Check the specifications for your headset or car kit to confirm compatibility. Please note that you cannot use stereo headphones with Bluetooth wireless technology to listen to music files on your Centro device. Basics 41 Using a Wired Headset Headset Button Microphone Speakers When using the headset, you can press the headset button to answer an incoming call or a call-waiting call, pick up a call that is on hold, switch between an active call and a call on hold (if the second call is incoming), and more. Connecting to a Bluetooth Hands-Free Device Once you set up a partnership with a Bluetooth hands-free device such as a headset or car kit, you can communicate with that device whenever it is turned on and within range. Bluetooth range is up to 30 feet (10 meters) in optimum environmental conditions. Performance and range may be reduced by physical obstacles, radio interference from nearby electronic equipment, and other factors. Note: In the documentation for the other device, a partnership might be referred to by a term such as trusted pair, trusted device, or pairing. 42 Basics 1. Press Applications Bluetooth icon 2. Select Bluetooth On. and select Bluetooth , or tap the in the title bar. 3. (Optional) Enter a device name that identifies your device when it is discovered by other Bluetooth devices. Basics Note: Use the same device name for all your Bluetooth connections. If you change the device name, you need to recreate any partnerships you have already created. 4. Prepare your hands-free device to accept a connection from another Bluetooth device. (For instructions, see the documentation that came with your hands-free device.) 5. Select Setup Devices. 6. Select Hands-free Setup. 7. Follow the onscreen instructions to create a partnership with the specific hands-free device. When prompted, enter a passkey. Important: Some hands-free devices have a predefined passkey. If your device has a predefined passkey, you can find the passkey in the documentation for that device. Other devices provide a screen where you enter a passkey that you make up. In either case, you must use the same passkey on both your Centro device and your hands-free device. We recommend that, where possible, you make up a passkey of 16 alphanumeric characters (letters and numerals only) to improve the security of your Centro device. The longer the passkey, the more difficult it is for the passkey to be deciphered. Basics 43 8. After you finish setting up the device, select Done to return to Trusted Devices view. Note: For some car kits, you need to initiate a Bluetooth connection from your Centro device to complete the partnership process. To do this, highlight the car kit in Trusted Devices view, press Menu, and then select Connect. 9. (Optional) Enable advanced hands-free features by pressing the multifunction button (MFB) on the hands-free device. You know that the connection is successful when you see a light-blue headset icon in the title bar of the Phone application. You can now use your Centro device with the Bluetooth hands-free device. Using a Bluetooth Hands-Free Device After you create a partnership with your Bluetooth hands-free device and you turn it on within range (up to 30 feet or 10 meters), your Centro device automatically routes all calls to the hands-free device instead of to the earpiece on your Centro device. When a call comes in, your Centro device rings and the hands-free device beeps. Even if you answer the call on your Centro device, the call goes to the hands-free device. If you prefer to route calls to the earpiece on your Centro device, you can change the settings on your Centro device to do this; see the User Guide for information on customizing advanced settings for your hands-free device. The features of a hands-free device vary by model. Check the documentation for your hands-free device for details about these features. Your Centro device can support the following actions, provided that your hands-free device also supports them: Answer an incoming call. Hang up a call and answer a call-waiting call. Place a call on hold and answer a call-waiting call. Hang up a single call. 44