Phone User Guide MOTORAZRTM V3m by Motorola® www.sprint.com © 2007 Sprint Nextel. All rights reserved. SPRINT, the "Going Forward" logo, the NEXTEL name and logo, and other trademarks are trademarks of Sprint Nextel. Printed in the U.S.A. Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com 1-800-520-6403 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service provider's network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature's functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation. © Motorola, Inc., 2007. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Software Copyright Notice The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverseengineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Manual number: 6809506A46-A Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Your Phone's Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Getting Started With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . 9 2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Using Your Phone's Battery and Charger . . . . . . . . . . . . . . . . . . . . 21 Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . 26 Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 2B. Controlling Your Phone's Settings . . . . . . . . . . . . . . . . 42 Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 TTY Use With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 2C. Setting Your Phone's Security . . . . . . . . . . . . . . . . . . . . 61 Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Using Your Phone's Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Limiting Use of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Erasing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Security Features for Sprint Power Vision . . . . . . . . . . . . . . . . . . . 70 2D. Controlling Your Roaming Experience . . . . . . . . . . . . . 72 Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Setting Your Phone's Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Creating a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Managing Your Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 2G. Using the Phone's Calendar and Tools . . . . . . . . . . . . . 95 Using Your Phone's Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Using Your Phone's Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 2H. Using Your Phone's Voice Services . . . . . . . . . . . . . . . 102 Voice Recognition -- Dialing & Messaging . . . . . . . . . . . . . . . . 103 Setting Up Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Working With Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 2I. Using the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . 116 Using Your Phone's microSD Card and Adapter . . . . . . . . . . . . . 117 Working With the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 2J. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . . 123 Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Shooting Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Storing Your Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Sending Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Using Sprint Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 2K. Using the Built-in Media Player . . . . . . . . . . . . . . . . . . 145 Your Multimedia Channel Options . . . . . . . . . . . . . . . . . . . . . . . . . 146 Accessing Media Player's Channel Listings . . . . . . . . . . . . . . . . . 147 Playing a Video or Audio Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Multimedia FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 2L. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Setting Up Your Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Section 3: Sprint Service Features . . . . . . . . . . . . . . . . .159 3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . 160 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Updating Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 3B. Sprint Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . 176 Getting Started With Sprint Voice Command . . . . . . . . . . . . . . 177 Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Making a Call With Sprint Voice Command . . . . . . . . . . . . . . . . 179 Accessing Information Using Sprint Voice Command . . . . . . . 180 Section 4: Safety and Warranty Information . . . . . . .181 4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 182 General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 FCC Notice To Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Hearing Aid Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Information From the World Health Organization . . . . . . . . . . 197 Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 California Perchlorate Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 4B. Motorola's Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Motorola Limited Warranty for the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211 Welcome to Sprint Sprint and Nextel have come to ...