User manual PALM TREO 700WX - SPRINT

Sprint PCS® Service Sprint Mobile Broadband Smart Device TreoTM 700wx by Palm www.sprint.com © Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, the "Going Forward" logo, and other trademarks are trademarks of Sprint Nextel. Printed in the U.S.A. PN: 406-10611-00 v. 1.1 Intellectual Property Notices © 2005-2006 Palm, Inc. All rights reserved. Palm, Treo, the Palm and Treo logos, and Palm Powered are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft, ActiveSync, Excel, Outlook, PowerPoint, MSN, Windows Mobile, Windows Media and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners. This product is protected by one or more of the following United States patents: 7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141; 6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252; D466,128; D478,091. Patent pending. This product also is licensed under United States patent 6,058,304. MPEG Layer-3 audio decoding technology is licensed from Fraunhofer IIS and Thomson. Palm, Inc. is an authorized licensee of the MultiMediaCard trademark. Disclaimer and Limitation of Liability Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. End user notice Microsoft® Voice Command Version 1.5 for Windows Mobile® IMPORTANT: Do not become distracted from driving safely if operating a motor vehicle while using Device Software. Operating certain parts of this Device requires user attention. Diverting attention away from the road while driving can possibly cause an accident or other serious consequences. Even occasional, short diversions of attention can be dangerous if your attention is diverted away from your driving task at a critical time. Do not change system settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel. Microsoft makes no representations, warranties or other determinations that ANY use of the Software Product is legal, safe, or in any manner recommended or intended while driving or otherwise operating a motor vehicle. General Operation Voice Command Control: Many of the functions of the Device Software can be accomplished using only voice commands. Using voice commands while driving allows you to initiate the command with a button and then operate the Device mostly without removing your hands from the wheel. Prolonged Views of Screen: If you are driving, do not access any function requiring a prolonged view of the screen. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time. Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident. Let Your Judgment Prevail: The Device Software is only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. The Device Software is not a substitute for your personal judgment. Use of Speech Recognition Functions: Speech recognition software is inherently a statistical process which is subject to errors. It is your responsibility to monitor the speech recognition functions and address any errors. Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Section 1: Setting Up Your Smart Device and Your Computer . . . . . . . . . . . . .1 1A. Setting Up Your TreoTM 700wx Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Your New Treo 700wx Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Inserting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 1B. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Turning Your Smart Device On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Making Your First Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Creating Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 1C. Synchronizing Information--The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Synchronization Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Installing the Desktop Synchronization Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Connecting Your Treo Device to Your Computer (USB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Synchronizing With a USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Synchronizing With Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Section 2: Your TreoTM 700wx Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 2A. Learning the Basics of Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Moving Around the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Opening and Closing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Using Your Today Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Where to Learn More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 2B. Using Your Device's Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Phone Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Managing Active Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 More Ways to Manage Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Using Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Defining Speed Dial Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Using a Phone Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Customizing Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Checking Signal Strength and Phone Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Section 3: Using Sprint PCS Vision and Other Wireless Connections . . . . 103 3A. Sprint PCS Vision--The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 Accessing Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Personalizing Your Service With On Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Using Your Device's Phone as a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 3B. Using Email and Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 About Email and Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Getting Started With Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Setting Up an IMAP or POP Email Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120 Sending and Receiving Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Sending and Receiving Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128 Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 Customizing Your Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 Using GoodLink Wireless Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Using Pocket MSN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136 TM 3C. Using Exchange ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Setting Up an Exchange Server Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Setting a Sync Schedule With an Exchange Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Using an On-line Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145 3D. Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Viewing a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 Working With Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 Working With Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155 Customizing Your Internet Explorer Mobile Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157 3E. Using Infrared and Bluetooth Wireless Technology . . . . . . . . . . . . . . . . . . . . 159 Connecting to Devices With Bluetooth® Wireless Technology . . . . . . . . . . . . . . . . . . . . . . . . .160 Beaming Information With IR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167 ® Section 4: Your Portable Media Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 4A. Working With Your Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Taking Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175 Viewing a Picture or Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179 Sending a Picture or Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180 Creating a Video Ringtone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181 Organizing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182 Using a Picture as the Today Screen Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183 Editing a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184 Customizing Your Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185 Viewing Pictures and Videos on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187 4B. Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Transferring Media Files to Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191 Playing Media Files on Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192 Working With Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194 Working With Playlists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195 Customizing Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197 Section 5: Your Mobile Organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 5A. Using Your Device's Organizer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202 Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217 Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221 5B. Increasing Your Productivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Word Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224 PowerPoint Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233 Excel Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236 Section 6: Managing Your Information and Settings . . . . . . . . . . . . . . . . . . 251 6A. Managing Files and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254 Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257 Removing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261 Setting Synchronization Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262 Sharing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267 Using Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268 6B. Customizing Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275 Today Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276 System Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278 Display and Appearance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .281 Application Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284 Locking Your Smart Device and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .289 Entering Owner Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294 System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295 Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302 Managing ISP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .309 Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310 Purchasing Accessories for Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313 Section 7: Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315 7A. Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317 Transferring Information From Another Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318 Trouble Installing the Desktop Software? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319 Resetting Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .320 Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .325 Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .326 Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .328 Synchronization (ActiveSync Software) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .334 Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .342 Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .346 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .348 Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .350 Making Room on Your Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .352 Voice Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .353 ® 7B. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355 Section 8: Safety and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359 8A. Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361 General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .362 Maintaining Safe Use of and Access to Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .363 Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .366 Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .368 Radiofrequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .370 Static Electricity, ESD, and Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .373 Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375 User's Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375 8B. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381 Welcome to Sprint Sprint and Nextel have come together, offering you more choice and flexibility to do whatever you want, whenever you want. This powerful combination brings you access to more products, more services, and more of what you need to do more of what you want. Welcome to a future full of possibility. Welcome to the new Sprint. Welcome and thank you for choosing Sprint. i How to Use This Guide We know you're eager to start using your device right away, and the sections of this guide are designed to help you do just that. Section 1: Setting Up Your Smart Device and Your Computer guides you through the process of setting up your new TreoTM 700wx smart device, your Sprint PCS Service, and your computer. Section 2: Your TreoTM 700wx Smart Device shows you the basics of your device and service with quick, easy-to-follow instructions. This section also describes the features of your device's phone and shows you how to use Sprint PCS service features such as voicemail and call waiting. Section 3: Using Sprint PCS Vision and Other Wireless Connections shows you how to use Web browsing, messaging, and email. It also describes other types of ® wireless connections such as Bluetooth wireless technology. Section 4: Your Portable Media Device shows you how to use your device's camera and how to transfer and listen to music files on your device. Section 5: Your Mobile Organizer guides you through the process of using the built-in, full-featured, organizer that gives you instant access to your Contacts, Calendar, Tasks, Memos, Calculator, and more. Section 6: Managing Your Information and Settings describes the tools for managing files and applications and the preferences that enable you to customize your device. ii Section 7: Resources answers frequently asked questions and shows you what to do if something goes wrong. It also includes a helpful glossary of terms. Section 8: Safety and Specifications outlines recommended safety and maintenance guidelines and displays the technical specifications for your Treo700wx smart device. WARNING: Please refer to "Important Safety Information" on page 361 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage. iii iv Sec tion 1 Setting Up Your Smart Device and Your Computer 2 S e c ti o n 1 A Device Setup Setting Up Your TreoTM 700wx Smart Device In This Section What You Need Your New Treo 700wx Smart Device Inserting the Battery Charging the Battery Section 1A: Device Setup 3 What You Need Your TreoTM 700wx smart device box contains the following: Hardware Treo device. Rechargeable battery. AC charger. USB sync cable. Stereo headset. Sprint® charger adapter. Documentation Read This First setup poster. Welcome to Sprint pamphlet. Getting Started Guide. Setting Up Email on Your Sprint Mobile Broadband Smart Device TreoTM 700wx booklet. Terms & Conditions. Warranty. Software License Agreement. Audible insert. 4 Section 1A: Device Setup Software Device Setup Getting Started CD (includes desktop synchronization software and bonus software for your device) You'll also need the following items to complete the installation and activation: An activated Sprint PCS service plan A location with wireless coverage for your device An electrical outlet The computer with which you will synchronize your personal information Section 1A: Device Setup 5 Your New Treo 700wx Smart Device Your Device's Features: Front View 1. Indicator Light (phone and charge indicator) 2. Earpiece 3. 5-way Navigator 4. Right Softkey 5. OK Button 6. Power/End Button 11. Volume Button 10. Side Button 4. Left Softkey 9. Phone/Talk Button 8. Start Button 7. Center Button 6 Section 1A: Device Setup 1. Indicator Light provides status information for your device based on the color of the light and the blink state. Device Setup 2. Earpiece serves as the speaker on your device when you are not using the speakerphone feature or a headset. 3. 5-way Navigator gives you one-handed access to moving around the device screen and selecting options. See "Moving Around the Screen" on page 40 for instructions. 4. Right and Left Softkeys give you quick access to tasks that you can do on the current screen. 5. OK Button accepts the information you entered on a screen and returns to the previous screen. 6. Power/End Button turns the device's phone on and off, wakes up and turns off the screen, and hangs up calls. 7. Center Button selects an option or menu item. After highlighting an item with the 5-way, you can select or activate it by pressing Center smart device. . 8. Start Button opens the Start menu to access all the applications on your 9. Phone/Talk Button opens the Phone application, dials when a phone number is selected or entered, and answers an incoming phone call. 10. Side Button launches the Windows Media Player application by default. You can also reassign this button to open your favorite application. 11. Volume Button adjusts the earpiece, speaker, and ringer volume levels. Section 1A: Device Setup 7 Your Device's Features: Back View 12. Camera Lens (camera version only) 13. Self-Portrait Mirror 14. Battery Door Release 18. Speaker 15. Headset Jack 17. Microphone 16. Multi-connector 12. Camera Lens enables you to take pictures using the built-in camera (if included). There are two models of the Treo700wx smart device: One comes with a camera and the other does not. The packaging for your device identifies whether a camera is included. 13. Self-Portrait Mirror enables you to take a picture of yourself (if your device includes a camera). 14. Battery Door Release opens the battery compartment. 8 Section 1A: Device Setup 15. Headset Jack enables you to connect a hands-free headset. Use only Device Setup headsets that are compatible with your device. 16. Multi-connector enables you to attach the USB sync cable and AC charger to your device. You can connect the charger either to the sync cable connector or directly to the charger jack on the Multi-connector. 17. Microphone serves as the mouthpiece on your device's phone. 18. Speaker plays ringtones and alarms, and serves as the speaker for the speakerphone feature. Note: The Treo700wx smart device speaker includes a large magnet, so be sure to keep your device away from credit cards or other items that could become demagnetized. Section 1A: Device Setup 9 Your Device's Features: Top View 19. Ringer Switch 20. Infrared (IR) Port 21. Antenna 23. Stylus 22. Expansion Card Slot 19. Ringer Switch controls the ringer setting. The ringer switch silences all sounds, including music, when you need quiet. There is no need to navigate menus. See "System Sound Settings" on page 278 for details on changing the settings. 20. Infrared (IR) Port uses infrared technology to transmit information to and receive information from other infrared-enabled devices that use compatible software. 21. Antenna receives and sends wireless communication signals. The antenna does not telescope out of your device. 22. Expansion Card Slot allows you to expand the capabilities of your device using a MultiMediaCard, SD, or SDIO card. 23. Stylus allows you to tap options on your device's screen. To use the stylus, slide it out of the slot and hold it as you would a pen or pencil. 10 Section 1A: Device Setup Inserting the Battery WARNING: Use only Palm-approved or manufacturer-approved batteries and chargers with your device. The failure to use a Palm-approved or manufacturer-approved battery and charger may increase the risk that your device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. Device Setup 1. Use one hand to press the Battery Door Release, and use your other hand to slide the battery door downward to remove it from your device. Battery Door Release Battery Contacts Battery Compartment Contacts Reset Button 2. Align the battery contacts with the battery compartment contacts. Section 1A: Device Setup 11 3. Insert the battery into the compartment at a 45-degree angle, and then press it into place. 4. Slide the battery door onto the back of the smart device until it clicks into place. Your smart device screen turns on and the Treo screen appears. ® Wait for the progress bar on the Treo screen to fill and the Windows Mobile screen to appear. 5. Follow the onscreen instructions to finish the installation. Note: If your smart device does not turn on after you insert the battery, you need to charge it by connecting it to the AC charger. If it still doesn't start, do a soft reset. See "Resetting Your Smart Device" on page 320 Tip: Buy an extra battery as a spare for long trips or heavy data use. Visit www.palm.com to purchase batteries that are approved by Sprint and that are compatible with your device. 12 Section 1A: Device Setup Charging the Battery The battery comes with a sufficient charge to complete the setup process and activate your phone. After activation, we recommend charging your smartphone for 3.5 hours (or until the indicator light is solid green) to give it a full charge. See "Maximizing Battery Life" on page 15 for tips on maximizing the life of your device's battery. Device Setup 1. Plug the AC charger into a wall outlet. 2. Connect the charger cable to the charger jack on the bottom of the device. Make sure the arrow on the connector is facing up, toward your Treo device screen. 3. To confirm that your device is charging, check the indicator light. Solid red indicates that your device is charging. Section 1A: Device Setup 13 Solid green indicates that your device is fully charged. Indicator Light If the indicator light does not turn on when you connect your smart device to the AC charger, double-check the cable connection and the electrical outlet to which it is connected. Tip: If the battery is fully drained, it may take a few moments for the indicator light to turn on while charging. The onscreen battery icon displays the power status: Solid lightning bolt Shaded lightning bolt charged. : Battery is connected to a wall outlet and is charging. : Battery is connected to a wall outlet and is fully 14 Section 1A: Device Setup Partial battery icon : A partial battery without a lightning bolt indicates that the battery is not connected to a wall outlet and it has some power. Exclamation point Tip: : Battery needs to be charged immediately. Device Setup Tapping the battery icon opens a window showing a percentage level of charge left in the battery. Battery Life Battery consumption varies based on personal usage. Consumption factors include signal strength, speakerphone usage, and the type of calls you make (data or voice). Maximizing Battery Life You can increase your smart device's battery life by following a few easy guidelines. Remember that battery life depends on how you use your smart device. Charge your smart device whenever you're at your desk, or charge it overnight each day. The battery in your smart device has a much longer useful life when it is topped off frequently, versus charging it after it is fully drained. If you spend a lot of time using the camera (if included), games, media players, eBooks, or other applications, keep an eye on the battery icon and charge when necessary. Your smart device's wireless features (phone, email, messaging, Web, and ® any applications that use a Sprint PCS Vision connection) generally consume more power than the organizer features. If you don't plan to use the wireless Section 1A: Device Setup 15 features on your smart device for a while, turn off your wireless services (see "Turning Wireless Services On/Off" on page 302). You can forward calls to a different number or let all calls be picked up by voicemail (see "Forwarding Calls" on page 76). To see if your wireless services are on, tap the Phone-off icon , and then select Wireless Manager. Turn off your smart device's Bluetooth® wireless technology feature when you do not need to make a Bluetooth connection. As with any wireless phone, if you are in an area with no wireless coverage, your smart device searches for a signal, which consumes power. If you cannot move to an area of better coverage, temporarily turn off your phone (see "Turning Your Phone On and Off" on page 18). Turn down the screen brightness (see "Adjusting the Brightness" on page 281). Set your screen to turn off automatically after a shorter period of inactivity (see "Viewing and Optimizing Power Settings" on page 300). Keep your battery away from direct sunlight and other sources of heat. Temperatures over 120 degrees Farenheit (50 degrees Celsius) can permanently reduce the capacity and life span of any lithium-ion battery. If you are using Direct Push technology (MSFP) for email, set your device to sync every 30 minutes or more. Email synchronization can quickly consume battery power. 16 Section 1A: Device Setup S e c ti o n 1 B Setting Up Service In This Section Turning Your Smart Device On/Off Making Your First Call Setting Up Your Voicemail Creating Sprint PCS Account Passwords Setting Up Service Setting up service on your new TreoTM 700wx smart device is quick and easy. This section walks you through the necessary steps to unlock your device, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint PCS service. Section 1B: Setting Up Service 17 Turning Your Smart Device On/Off The phone and the screen of your Treo XXX smart device can be turned off and on separately. This means you can wake up the screen to use just the organizer features of your device without turning on the phone. Also, when the screen is turned off, the phone can be on and ready for you to receive and make calls. Note: Throughout this guide the term device is used to describe your Treo smart device and its physical aspects. The term phone is used to describe the feature of your smart device that enables you to connect to the Nationwide Sprint PCS Network. Turning Your Phone On and Off When you turn on your phone, it connects to a wireless network so that you can make and receive phone calls and use other wireless services. 1. If you are not on a call and your screen is off, briefly press Power/End wake up the screen. to 2. Press Center on the 5-way to turn off Keyguard. to turn on your phone. (When your smart 3. Press and hold Power/End device locates a signal, "Sprint" and the signal-strength icon appear at the top of the screen, indicating that you can use the phone and Internet features, if supported by the local network.) 4. Press and hold Power/End again to turn off your phone. (When your appear at the top of the phone is off, "Phone Off" and the phone-off icon 18 Section 1B: Setting Up Service screen. Your smart device is not connected to any wireless network, but you can still use the organizer and other features.) If Sound Mode is on, you hear a series of tones when you turn your phone on and off. For more information on Sound Mode see "Setting the Ringer Switch" on page 278. Did You Know? If you're outside a coverage area, the indicator light flashes amber and the signal-strength icon is not displayed. Setting Up Service Waking Up the Screen and Turning It Off Wake up the screen and leave the phone turned off when you want to use only the organizer features of your smart device, for example, when you're on a plane and want to look at your calendar. You can also turn off your smart device's screen without turning off your smart device's wireless features. 1. Press Power/End turn off Keyguard. to wake up the screen, and then press Center to turn off the screen. to 2. Briefly press Power/End Tip: You can set how long the screen stays on during a period of inactivity. Press Start, select Settings, select the System tab, and then select Power. Select the Advanced tab, and then adjust the On battery power setting. Section 1B: Setting Up Service 19 Making Your First Call If you received your device in the mail or purchased it at a Sprint Store, it probably has already been activated. If your phone is not activated, please call Sprint at 1888-211-4PCS (4727). The battery comes with a sufficient charge to complete the setup process and activate your Treo700wx smart device. After activation, we recommend charging your smartphone for 3.5 hours (or until the indicator light is solid green) to give it a full charge. 1. Turn on your phone (see "Turning Your Phone On and Off" on page 18). 2. If you do not see your Today screen, press Phone/Talk . 3. Enter your four-digit lock code. (For security purposes, the code is not visible as you type.) Note: If you can't recall your lock code, try using the last four digits of either your Social Security number or wireless phone number, or try 0000. If none of these works, call Sprint Customer Service at 1-888-211-4PCS (4727). See "Where to Learn More" on page 55 for other ways to get help from Sprint if you are having trouble with your service. 4. If you have not activated your phone, follow these steps to do so: Use the number pad on the keyboard to enter *2 (these numbers appear on the letter keys). 20 Section 1B: Setting Up Service Press Phone/Talk to dial. Follow the voice prompts to activate your phone. (A service provisioning message appears.) Wait a few minutes until you see the Programming Successful! message, and then press Dismiss (left softkey). Setting Up Service 5. Use the number pad on the keyboard to enter the number you want to call. 6. Press Phone/Talk to end the call. to dial. 7. When your call is complete, press Power/End Adjusting Call Volume While a call is in progress, press the Volume button on the side of your smart device to adjust call volume. Section 1B: Setting Up Service 21 Volume Button What's My Number? 1. Make sure your phone is on (see "Turning Your Phone On and Off" on page 18). Look Here for Your Phone Number 2. If you do not see your Today screen, press Phone/Talk . (right softkey). 3. Press Menu 4. Select Preferences > Phone Settings. 5. On the Phone tab, look for your phone number below the title bar. 6. Press OK . 22 Section 1B: Setting Up Service Tip: If your phone number doesn't appear on the Phone Settings screen, press OK, and then turn your phone off and back on again. Repeat steps 2­6. If your phone number still doesn't appear, your phone has not been activated. Turn your phone off, wait a few hours, and then repeat these steps. If your phone number still does not appear, please contact Sprint for assistance. Setting Up Service Section 1B: Setting Up Service 23 Setting Up Your Voicemail All unanswered calls to your device's phone are automatically transferred to your voicemail, even if your phone is in use or turned off. To set up your voicemail: 1. Go to your Today screen. 2. Press and hold 1 on the keyboard to dial Sprint's voicemail system. 3. Follow the voice prompts to: Create your password. Record your name announcement. Record your greeting. Choose whether to activate Skip Pass Code (a feature that lets you access your voicemail simply by pressing and holding 1, bypassing the need for you to enter your password). (If you do not activate Skip Pass Code, your device uses the Voicemail Pass Code feature, which requires you to enter your password each time you want to access your voicemail.) Note: If you are concerned about unauthorized access to your voicemail account, we recommend that you use the Voicemail Pass Code feature. For more information about using your voicemail, see "Using Voicemail" on page 69. 24 Section 1B: Setting Up Service Creating Sprint PCS Account Passwords As a Sprint PCS customer, you enjoy unlimited access to your personal account ® information, your voicemail account, and your Sprint PCS Vision account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy. Setting Up Service Account Password If you are the account owner, you'll have an account password to sign on to www.sprint.com and to use when calling Sprint Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else pays for your Sprint PCS service), you can get a sub-account password at www.sprint.com. Voicemail Password You'll create your voicemail password when you set up your voicemail. See "Setting Up Your Voicemail" on page 24. Sprint PCS Vision or Sprint Power Vision Password With your Treo700wx smart device, you may elect to set up a Sprint PCS Vision or Sprint Power Vision password. This optional password can be used to authorize the purchase of Premium Services content and to protect personal information on multi-phone accounts. For more information or to change your passwords, sign on to www.sprint.com or call Sprint Customer Service at 1-888-211-4PCS (4727). Section 1B: Setting Up Service 25 26 Section 1B: Setting Up Service Section 1C Synchronizing Information--The Basics In This Section Synchronizing Basics Synchronization Methods Installing the Desktop Synchronization Software Connecting Your Treo Device to Your Computer (USB) Synchronizing With a USB Connection Synchronizing With Third-Party Applications You can enter or change information on your smart device or in Microsoft Office Outlook on your computer, and then synchronize to update the information in both places; there's no need to enter the information twice. You can also wirelessly synchronize the email, contacts, and other information on your smart device with a Microsoft Exchange Server. We strongly recommend that you synchronize your smart device and your computer frequently to keep your information up-to-date (and backed up) in both locations. Section 1C: Synchronizing Information--The Basics 27 Synchronization Methods Use the ActiveSync software to synchronize your smart device with a computer or with a corporate server. Synchronizing Your Device With a Computer To synchronize the information between your Treo700wx smart device and your computer, install the ActiveSync desktop software and connect your device to your computer using one of the following methods: Connect using a USB sync cable: When you connect your device to your computer using the sync cable, synchronization begins automatically. (See "Connecting Your Treo Device to Your Computer (USB)" on page 33 and "Synchronizing With a USB Connection" on page 35.) Connect using Bluetooth wireless technology: You must first set up the Bluetooth connection. (See "Synchronizing Over a Bluetooth Connection" on page 165.) Connect using an Infrared (IR) technology: You must first set up your computer to receive infrared beams. (See "Synchronizing Over an Infrared Connection" on page 169.) Note: Even if you have already installed a previous version of the ActiveSync software, you must install the software that came with your smart device on the Getting Started CD. See "Installing the Desktop Synchronization Software" on page 31 for instructions. 28 Section 1C: Synchronizing Information--The Basics Synchronizing Your Device With a Microsoft Exchange Server You can synchronize the email, contacts, and other information on your smart device with a Microsoft Exchange Server using ActiveSync. Enter the server details in the ActiveSync application on your device. (See "Setting Up an Exchange Server Account" on page 141.) Once the server information is entered on your device, your information synchronizes with an Exchange Server based on your sync schedule. (See "Setting a Sync Schedule With an Exchange Server" on page 144). By default, your smart device wirelessly synchronizes with the Exchange Server over the Sprint PCS Network when you press Sync in the ActiveSync application. You can also synchronize your smart device with the Exchange Server when the device is connected to your computer using a USB, IR, or Bluetooth connection. (When a server source is configured, your device synchronizes with the server using the connection you choose.) Note: Even if you already installed a previous version of the ActiveSync software, you must install the software that came with your smart device on the Getting Started CD. See "Installing the Desktop Synchronization Software" on page 31 for instructions. Synchronizing Basics Tip: Your device also includes GoodLink, an application that provides more options for synchronizing your smart device with a corporate server. See TM "Using GoodLink Wireless Messaging" on page 135 for more information. Section 1C: Synchronizing Information--The Basics 29 What Information is Synchronized by Default? By default, the information in the following applications is updated each time you synchronize: Changing the Synchronization Settings To change the information and applications that are synchronized, see "Setting Synchronization Options" on page 262. That section also includes information on the following subjects: Selecting Which Information to Sync. Synchronizing With Exchange Server. Synchronizing With Two Computers. Starting and Stopping Synchronization. Setting the Synchronization Schedule. 30 Section 1C: Synchronizing Information--The Basics Installing the Desktop Synchronization Software Before you synchronize your smart device with your computer or with an ® Exchange Server, you must install the ActiveSync desktop synchronization software. The ActiveSync software is already installed on your device. System Requirements Your computer should meet the following minimum system requirements: Windows 2000 or XP (later versions may also be supported). 32MB of available memory (RAM). 170MB of free hard disk space. CD drive. Available USB port. USB sync cable (included with your Treo700wx smart device). Synchronizing Basics Windows Media Player Requirements Before you install the desktop synchronization software on the Getting Started CD, you must have Windows Media Player 10 or later installed on your computer. This ensures that the media synchronization will work properly. If you are installing the software on a computer at work, make sure your company allows you to install new software. Contact your company's IT department for help. Section 1C: Synchronizing Information--The Basics 31 Installing the Desktop Synchronization Software 1. Close any applications that are currently running on your computer, including those running in the background. (Your computer needs to have all its resources available to install the software.) 2. Insert the Getting Started CD into the CD drive on your computer. 3. Follow the onscreen instructions during the installation. (The Install program prompts you to synchronize for the first time.) Tip: Need additional help installing the desktop software? See "Trouble Installing the Desktop Software?" on page 319. 32 Section 1C: Synchronizing Information--The Basics Connecting Your Treo Device to Your Computer (USB) This section includes instructions for connecting your smart device and your computer using a USB sync cable. 1. Plug the AC charger into a wall outlet. If necessary, connect an adapter. Synchronizing Basics USB Sync Cable This Button Has No Function With Your Treo 700wx Smart 2. Plug the USB sync cable into an available USB port or into a powered USB hub on your computer. Section 1C: Synchronizing Information--The Basics 33 Tip: For best performance, plug your sync cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port. If you use a USB hub, make sure it is a powered hub. 3. With the USB cable on the left, connect the sync cable to the bottom of your smart device. 4. Connect the charger cable to the connector on the sync cable. Note: If you're switching from a previous Windows Mobile® device or from a ® Palm OS device, you can learn more about how to move content, such as pictures, music, and files, to your device by going http://www.palm.com/ us/support/treo700wxsprint. 34 Section 1C: Synchronizing Information--The Basics