User manual SANYO KATANA DLX - SPRINT

Phone User Guide Sprint Power VisionSM Phone KATANA® DLX by SANYO® www.sprint.com © 2007 Sprint Nextel. All rights reserved. SPRINT, the NEXTEL name and logo, and other trademarks are trademarks of Sprint Nextel. SANYO is a registered trademark of SANYO Electric Co., Ltd. Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Your Phone's Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . .1 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Getting Started With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . .11 2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Using Your Phone's Battery and Charger . . . . . . . . . . . . . . . . . . . . .23 Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . .26 Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 2B. Controlling Your Phone's Settings . . . . . . . . . . . . . . . . . .50 Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 TTY Use With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Wireless Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 2C. Setting Your Phone's Security . . . . . . . . . . . . . . . . . . . . . .83 Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Using Your Phone's Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Erasing Phone Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Resetting the Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Resetting My Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Resetting Your Picture Mail Account . . . . . . . . . . . . . . . . . . . . . . . . .91 Resetting Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Security Features for Sprint Vision . . . . . . . . . . . . . . . . . . . . . . . . . .93 2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . .95 Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Setting Your Phone's Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . .104 Prepending a Phone Number From Call History . . . . . . . . . . . . .105 Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Assigning a Group Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Adding a Phone Number to a Contacts Entry . . . . . . . . . . . . . . . .112 Editing a Contacts Entry's Phone Number . . . . . . . . . . . . . . . . . . .112 Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Assigning an Image to a Contacts Entry . . . . . . . . . . . . . . . . . . . . .114 Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . .115 Secret Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 2G. Using the Phone's Calendar and Tools . . . . . . . . . . . . . .118 Using Your Phone's Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Using Your Phone's Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128 File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Personal Information Management . . . . . . . . . . . . . . . . . . . . . . . .135 2H. Using Your Phone's Voice Services . . . . . . . . . . . . . . . . .136 Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137 Managing Voice/Call Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Setting Up Screen Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 2I. Using the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . .146 Using Your Phone's microSD Card and Adapter . . . . . . . . . . . . . .147 microSD Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 microSD Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 Backing Up Your Contacts Data to the microSD . . . . . . . . . . . . . .153 Setting Up the Digital Print Order Format . . . . . . . . . . . . . . . . . . .154 Connecting Your Phone to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . .156 2J. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . . . .158 Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159 Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168 Storing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173 Sending Sprint Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177 Managing Sprint Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180 Printing Pictures Directly From Your Phone . . . . . . . . . . . . . . . . .185 2K. Using Sprint TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187 Your Sprint TV Channel Options . . . . . . . . . . . . . . . . . . . . . . . . . . . .188 Playing a Video or Audio Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189 Multimedia FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190 2L. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193 Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194 Using the Bluetooth Settings Menu . . . . . . . . . . . . . . . . . . . . . . . .195 Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198 Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200 Using the Trusted Devices Options . . . . . . . . . . . . . . . . . . . . . . . . .201 Printing Data via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202 Sending Data via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203 Section 3: Sprint Service Features . . . . . . . . . . . . . . . . .205 3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . .206 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207 Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215 Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218 Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219 Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220 Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221 Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222 3B. Sprint Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . .223 Getting Started With Sprint Voice Command . . . . . . . . . . . . . . .224 Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . .225 Making a Call With Sprint Voice Command . . . . . . . . . . . . . . . . .226 Accessing Information Using Sprint Voice Command . . . . . . . .227 Section 4: Safety and Warranty Information . . . . . . . .229 4A. Important Safety Information . . . . . . . . . . . . . . . . . . . .230 General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231 Maintaining Safe Use of and Access to Your Phone . . . . . . . . . .232 Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . .234 Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236 Radio Frequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238 Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241 Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . .241 4B. Manufacturer's Warranty . . . . . . . . . . . . . . . . . . . . . . . .242 Manufacturer's Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246 Welcome to Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, whenever you want. This powerful combination brings you access to more products, more services, and more of what you need to do more of what you want. Welcome and thank you for choosing Sprint. i Introduction This Phone User Guide introduces you to Sprint service and all the features of your new phone. It's divided into four sections: Section 1: Getting Started Section 2: Using Your Phone Section 3: Sprint Service Features Section 4: Safety and Warranty Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index will also help you quickly locate specific information. You'll get the most out of your phone if you read each section. However, if you'd like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you'll be ready to use your phone in no time. Phone Guide Note: Because of updates in phone software, this printed guide may not be the most current version for your phone. Visit www.sprint.com and log on to My SprintWireless to access the most recent version of the phone user guide. Please refer to the Important Safety Information section on page 230 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage. WARNING ii Want to keep track of your minutes? It's easy to check right from your phone! Dial You'll hear a summary of your service plan minutes and the minutes remaining in your current billing cycle, along with your phone's individual usage if you're on a shared plan. You'll also hear a summary of your account balance and your most recent payment information. Use Your Phone's Web Browser Vision Home Page, select My My Account From the Sprint PCS Vision Home Page, selectAccount (Option 0). You'll see many helpful categories including Payment Due, Current Usage, and Plan Overview. Select a topic to display the latest information. Note Reported minutes and balances are estimates only. Please invoice for for actual minutes used. consult your Sprint PCS invoiceactual minutes used. iii Your Phone's Menu The following table outlines your phone's list menu structure. For more information about using your phone's menus, see "Navigating Through Phone Menus" on page 26. 1: Missed Alerts 2: Call History 1: Missed Calls 2: Incoming Calls 3: Outgoing Calls 4: Recent Calls 5: Erase Call History 1: Missed Calls 3: Outgoing Calls 5: All 2: Incoming Calls 4: Recent Calls 3: Contacts 1: Find/Add Entry 2: Speed Dial #'s 3: Groups 4: My Name Card 5: Services 1: Customer Service 3: Account Info 5: Voice Command 2: Dir Assistance 4: Sprint Operator 6: Wireless Backup When the service is unavailable: 1: Subscribe 2: Learn More When the service is available: 1: Alert 2: View Status 3: Troubleshoot 4: Learn More 5: Unsubscribe iv 4: Messaging 1: Send Message 1: Text 3: VoiceSMS 2: Picture Mail 4: Email 2: Text 3: Picture Mail 4: Premium Msgs 5: VoiceSMS 6: Email 7: IM 8: Chat & Dating 9: Voicemail 1: Call Voicemail 3: Details 2: Call:Speaker On 4: Clear Count 0: Settings 1: Notification 1: Msgs and Icon 2: Message Reminder 1: Text Message 3: Voicemail 5: Email 3: Callback Number 1: None 3: Other 4: Auto-Delete 5: Signature 6: Pre-set Messages 7: Drafts Alert 8: Delivery Receipt 9: VoiceSMS Options 1: Speakerphone 3: Connect. Alert 2: Icon Only 2: Picture Mail 4: VoiceSMS 2: My Phone# 2: From Name 5: On Demand v 6: Pictures 1: Camera 2: Camcorder 3: Picture Mail 4: My Albums 1: In Phone 3: Online Albums 2: In microSD 5: PictBridge 6: Order Prints 7: Settings & Info 1: Auto Save to 3: Status Bar 5: Account Info 2: Location 4: Slideshow Interval 6: Help 7: My Content 1: Application Mgr. 2: Games 1: Get New 2: My Content Manager 2: My Content Manager 2: My Content Manager 2: My Content Manager 2: My Content Manager 2: My Content Manager 3: Themes 1: Get New 4: Ringers 1: Get New 5: Screen Savers 1: Get New 6: Applications 1: Get New 7: IM & Email 1: Get New 8: Call Tones 8: Music 9: Sprint TV 0: Web vi Tools *: 1: Voice Memo 1: Record 3: Screen Call 2: List 2: Bluetooth 3: Calendar 4: Alarm Clock 5: File Manager 1: Phone 3: microSD Options 2: microSD 6: Assigned Media 7: Update Phone 8: More Tools 1: Stopwatch 3: World Clock 5: Mass Storage 2: Countdown 4: Calculator 6: Transfer Music #: Settings 1: Display 1: Main Screen 1: Screensaver 3: Backlight 5: Themes 7: Foregrounds 9: Sleep Mode 2: Outer Screen 1: Screensaver 3: Background 5: Sleep Mode 3: Contrast 1: Highest 3: Medium 5: Lowest 2: Animations 4: Background 6: Input Font 8: Incoming Calls 2: Backlight 4: Foregrounds 2: High 4: Low vii 4: Font Size 1: Main Screen 5: Keypad Light 1: Always Off 3: 15 Seconds 6: Language 1: English 7: Power Save Mode 8: Return to Idle 1: Automatically 2: Outer Screen 2: 8 Seconds 4: 30 Seconds 2: Español 2: End Key 2: Sounds 1: Volume 1: Ringer 3: Headset 5: Applications 7: Advanced... 2: Ringer Type 1: Incoming Calls 3: Alarm 5: Power Off 3: Alerts 1: Beep Each Minute 3: Connect 5: Messaging 4: Keytones 1: Tone Length 3: Tone Type 5: Voice Guide 6: Vibrate Type 1: Incoming Calls 3: Alarm 2: Earpiece 4: Speakerphone 6: Start-up/Pw-off 2: Messaging 4: Power On 6: Schedule 2: Out of Service 4: Signal Fade/Call Drop 2: Tone Volume 2: Messaging 4: Schedule 3: Bluetooth 1: On/Off 2: Visibility 3: Device Name viii 4: Device Info 5: Trusted Devices 6: Voice Priority 7: Exchange Folder 4: Messaging 1: Notification 1: Msgs and Icon 2: Message Reminder 1: Text Message 3: Voicemail 5: Email 3: Callback Number 1: None 3: Other 4: Auto-Delete 5: Signature 6: Pre-set Messages 7: Drafts Alert 8: Delivery Receipt 9: VoiceSMS Options 1: Speakerphone 3: Connect. Alert 2: Icon Only 2: Picture Mail 4: VoiceSMS 2: My Phone# 2: From Name 5: Text Entry 1: Auto-Capital 3: Input Language 5: T9 Settings 7: Add Word 9: Help 2: Auto-Space 4: My Words 6: Default Input 8: Auto-Complete 6: Phone Info 1: Phone#/User ID 3: Version 5: My Account 2: Icon Glossary 4: Advanced ix 7: More... 1: Accessibility 1: TTY 2: Input Font 3: Font Size 4: Vibrate Type 2: Airplane Mode 3: Call Setup 1: Auto-Answer 2: Abbrev. Dial 3: Call Answer 4: Contacts Match 4: Data 1: Enable Data (sign-out state)/Disable Data (sign-in state) 2: Net Guard 3: Update Profile 5: Headset Mode 1: Turbo Button 2: Earpiece 3: Ringer Sound 6: Location 7: Power On to Alert 8: Restrict and Lock 1: Voice 2: Data 3: Camera/Pictures 4: Lock My Phone 9: Roaming 1: Set Mode 2: Call Guard 3: Data Roaming 0: Security 1: Lock My Phone 2: Change LockCode 3: Special Numbers 4: Edit Contacts List 5: Erase/Reset *: Navigation Keys 1: Left Navigation (Sprint TV) 2: Right Navigation (On Demand) 3: Up Navigation (Send Text) 4: Down Navigation (My Content) #: Side Key Guard x : Wireless Backup When the service is unavailable: 1: Subscribe 2: Learn More When the service is available: 1: Alert 2: View Status 3: Troubleshoot 4: Learn More 5: Unsubscribe IN USE MENU Select Options (right softkey) to display the following options: 1: Flash 2: Mute/Unmute 3: Speaker On/Speaker Off 4: Three-Way Call 5: Missed Alerts 6: Call History 7: Contacts 8: Messaging 9: Tools 10: Settings xi Section 1 Getting Started Section 1A Setting Up Service In This Section Getting Started With Sprint Service (page 3) Setting Up Your Voicemail (page 6) Sprint Account Passwords (page 7) Getting Help (page 8) Setting up service on your new phone is quick and easy.This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint service. 2 Section 1A: Setting Up Service Getting Started With Sprint Service Determining if Your Phone is Already Activated If you purchased your phone at a Sprint Store, it is probably activated, unlocked, and ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. (See page 5.) To determine your activation status: Press > Settings > Phone Info > Phone#/User ID. If My Phone# displays 000-000-#### and User ID displays , your phone is not yet activated. Setting Up Service Activating Your Phone If your phone is not activated, please activate it by yourself. Note: Be sure that you are in the Sprint National Network (not in roaming mode) and your phone is receiving strong signals (see page 17) before starting the activation. To activate your phone: 1. Press to turn the phone on. (The activation display will appear.) If activation is successful, you will see "Your device has been activated!"and your phone will be ready to use. 2. Follow the onscreen instructions to activate your phone. Section 1A: Setting Up Service 3 If activation is unsuccessful, please wait while your phone retries (up to four times). If activation is still unsuccessful, press > Settings > More... > Data > Update Profile. Wait for your profile to update, and then press > Settings > Phone Info > Phone#/User ID to determine your activation status. If My Phone# displays 000-000-#### and User ID displays , your phone is not yet activated. If activation is still unsuccessful, please call Sprint Customer Service at 1-888-211-4727 from another phone for assistance. Note: Do not press while the phone is being activated. Pressing cancels the activation process. Activating Your Phone If You Have Canceled the Activation If you have pressed while activating your phone, the activation will be canceled and you will be required to activate it from the main menu. To activate your phone from the main menu: 1. Select > Settings > More... > Data > Update Profile. 2. Follow the onscreen instructions. Note: If the phone is not activated after having performed the steps above, please call Sprint Customer Service at 1-888-211-4727. 4 Section 1A: Setting Up Service Unlocking Your Phone To unlock your phone, follow these easy steps: Setting Up Service 1. Press to turn the phone on. 2. Select Unlock (left softkey). Note: To select a softkey, press the key directly below the softkey text that is displayed at the bottom left and bottom right of your phone's display screen. Softkey actions change according to the screen you're viewing and will not be displayed if there is no corresponding action available. 3. Enter your four-digit lock code. (For security purposes, the code is not visible as you type.) Tip: If you can't recall your lock code, try using the last four digits of your wireless phone number. If this doesn't work, call Sprint Customer Service at 1-888-211-4727. Section 1A: Setting Up Service 5 Setting Up Your Voicemail All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: 1. From standby mode, press and hold 2. Follow the system prompts to: . Create your passcode. Record your name announcement. Record your greeting. Choose whether to activate One-Touch Message Access (a feature that lets you access messages simply by pressing and holding , bypassing the need for you to enter your passcode). Note: Voicemail Passcode If you are concerned about unauthorized access to your voicemail account, Sprint recommends that you enable your voicemail passcode. (Do not activate One-Touch Message Access.) For more information about using your voicemail, see "Using Voicemail" on page 207. 6 Section 1A: Setting Up Service Sprint Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint Power VisionSM account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy. Setting Up Service Account Password If you are the account owner, you'll have an account password to sign on to www.sprint.com and to use when calling Sprint Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at www.sprint.com. Voicemail Password You'll create your voicemail password (or passcode) when you set up your voicemail. See "Setting Up Your Voicemail" on page 6 for more information on your voicemail password. Sprint Power Vision User Name With your Sprint Power Vision Phone, you will be assigned a Sprint Power Vision user name. To find your user name, select > Settings > Phone Info > Phone#/User ID. For more information, or to change your passwords, sign on to www.sprint.com or call Sprint Customer Service at 1-888-211-4727. Section 1A: Setting Up Service 7 Getting Help Visit www.sprint.com You can go online to: Access your account information. Check your minutes used (depending on your Sprint service plan). View and pay your bill. Make your life easier by enrolling in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options. Learn more about the Sprint Power Vision Network and other great products like Sprint Picture Mail, games, ringers, screen savers, and more. Reaching Sprint Customer Service You can reach Sprint Customer Service many different ways: Dial on your phone. Sign on to your account at www.sprint.com. Call us toll-free at 1-888-211-4727 (Consumer customers) or 1-888-788-4727 (Business customers). Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742. 8 Section 1A: Setting Up Service Receiving Automated Billing Information For your convenience, your phone gives you access to billing information on your Sprint account. This information includes balance due, payment received, invoicing cycle, and an estimate of the number of minutes used since your last invoicing cycle. To access automated billing information: Press Note: Setting Up Service . This service may not be available in all Affiliate areas. Sprint 411 Call from your phone and you'll have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge. There is a per-call charge to use Sprint 411, and you will be billed for airtime. To call Sprint 411: Press . Section 1A: Setting Up Service 9 Sprint Operator Services Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party. To access Sprint Operator Services: Press . For more information or to see the latest in products and services, visit us online at www.sprint.com. 10 Section 1A: Setting Up Service Section 2 Using Your Phone Section 2A Phone Basics In This Section Your Phone (page 13) Viewing the Display Screen (page 17) Features of Your Phone (page 20) Turning Your Phone On and Off (page 22) Using Your Phone's Battery and Charger (page 23) Navigating Through Phone Menus (page 26) Displaying Your Phone Number (page 27) Making and Answering Calls (page 28) Entering Text (page 44) Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you.This section will guide you through the basic functions and calling features of your phone. 12 Section 2A: Phone Basics Your Phone 1. Earpiece Phone Basics 2. Main Screen (display) 19. Side Camera Key 3. Side Volume Key 4. Navigation Key 5. Charger Jack 18. microSD Card Slot 6. Softkey (left) 7. MENU/OK Key 8. Camera Key 9. TALK Key 10. SPEAKER Key 17. Softkey (right) 16. Headset Jack 15. BACK Key 14. END/POWER Key 13. Keypad 12. Microphone 11. Internal Antenna 20. Camera Lens 21. LED Indicator 22. Outer Screen 24. Battery 23. Speaker Section 2A: Phone Basics 13 Primary Functions 1. Earpiece lets you hear the caller and automated prompts. 2. Main Screen (display)displays all the information needed to operate your phone, such as the call status, the Contacts list, the date and time, and the signal and battery strength. 3. Side Volume Key allows you to adjust the ringer volume in standby mode (with the phone open) or adjust the voice volume during a call. The Side Volume key can also be used to scroll up or down to navigate through the different menu options. Press and hold to make a voice dial or redial with the phone closed. 4. Navigation Key allows you to scroll through menus quickly and easily. These keys can also be reassigned to create customized shortcuts. 5. Charger Jack connects the phone to the phone charger (included). 6. Softkey (left) lets you select softkey actions or menu items corresponding to the bottom left line on the Main Screen. 7. MENU/OK Key lets you access the phone's menus and selects the highlighted choice when navigating through a menu. 8. Camera Key lets you access the Pictures menu and take pictures and videos. 9. TALK Key allows you to place or receive calls, answer Call Waiting, use Three-Way Calling, or activate Voice Dial. 10. SPEAKER Key lets you place or receive calls in speakerphone mode. 11. Internal Antenna facilitates reception and transmission. To maximize call performance, do not obstruct the internal antenna area. (See page 28.) 14 Section 2A: Phone Basics 12. Microphone allows other callers to hear you clearly when you are speaking to them. 13. Keypad lets you enter numbers, letters, and characters, and navigate within menus. Press and hold keys 2-9 for speed dialing. Phone Basics 14. END/POWER Key lets you turn the phone on or off, end a call, or return to standby mode. While in the main menu, it returns the phone to standby mode and cancels your input. When you receive an incoming call, press to enter silent mode and mute the ringer. 15. BACK Key deletes characters from the display in text entry mode. When in a menu, pressing the Back key returns you to the previous menu. This key also allows you to return to the previous screen in a SprintVision session. 16. Headset Jack allows you to plug in either a stereo headset (not included) or an optional headset for convenient, handsfree conversations. CAUTION! Inserting an accessory into the incorrect jack may damage the phone. Note: Before using a stereo headset (not included), please confirm that the plug size is 2.5mm in diameter. Otherwise, an adopter plug (not included) is required. 17. Softkey (right) lets you select softkey actions or menu items corresponding to the bottom right line on the Main Screen. 18. microSD Card Slot lets you use the microSD card (included) to expand the memory of your phone. (See "Using the microSD Card"on page 147.) 19. Side Camera Key lets you access the camera and video mode and take pictures and videos. 20. Camera Lens, as part of the built-in camera, lets you take pictures and videos. Section 2A: Phone Basics 15 21. LED Indicator shows your phone's connection and charging status at a glance. 22. Outer Screen lets you monitor the phone's status and see who's calling without opening the phone. 23. Speaker lets you hear the different ringers and sounds. You can mute the ringer when receiving incoming calls by pressing , , or any of the external keys. The speaker also lets you hear the caller's voice in speakerphone mode. 24. Battery powers your phone (Lithium-Ion battery included). See page 25 for details on charging and recharging. 16 Section 2A: Phone Basics Viewing the Display Screen Your phone's display screen provides a wealth of information about your phone's status and options. This list identifies the symbols you'll see on your phone's display screen: Phone Basics Tip: To view a list of your phone's icons and descriptions, from the main menu select Settings > Phone Info > Icon Glossary. indicates your current signal strength. The more lines you have, the stronger your signal. indicates you are "roaming" off the Sprint National Network. indicates your phone cannot find a signal. indicates the call is on hold. indicates that a call is in progress. indicates Sprint Vision access is active. indicates Sprint Vision access is dormant. indicates Sprint Vision Link access is disabled. indicates Sprint Power Vision status. (The icon is animated while service is active.) indicates Sprint Power Vision service is available. indicates Sprint Power Vision service is dormant. indicates you have missed voice calls. indicates you have scheduled events or call alarms. indicates you have alarm clock or countdown notifications. indicates you have new SMS Voice messages. indicates you have new SMS Text messages. indicates you have new picture messages. Section 2A: Phone Basics 17 indicates you have new voicemail messages. indicates you have new emails. indicates you have alert messages from Java applications activated in the background. indicates you have urgent messages. indicates you have two or more different types of missed calls, scheduled events, call alarms, or alarm clock or countdown notifications. indicates you have a new wireless backup alert. indicates the Bluetooth feature is enabled (blue icon). indicates the handset is discoverable by another Bluetooth device. indicates the handset is connected to a Bluetooth device (green icon). indicates the handset is communicating with a Bluetooth device. indicates the handset is connected to/communicating with a Bluetooth device via Hands-free Profile (HFP). indicates the handset is connected to/communicating with a Bluetooth device via Advanced Audio Distribution Profile (A2DP). indicates the handset is connected to/communicating with a Bluetooth device via both Hands-free Profile (HFP) and Advanced Audio Distribution Profile (A2DP). indicates access to a secure site. indicates the level of your battery charge. The more black you see, the more power you have left. (The icon is animated while the battery is charging.) indicates your battery is charging in "Power Off"state. 18 Section 2A: Phone Basics indicates volume level 1 to 8 and vibrate feature are set. indicates 1-beep feature is set. indicates 1-beep and vibrate feature are set. indicates all ringer settings are off. indicates all ringer settings are off and the vibrate feature is set. indicates all the sound settings except applications volume are off and the vibrate feature is set. indicates all the sound settings are off. indicates the Location feature of your phone is enabled. indicates the Location feature of your phone is disabled. indicates you have a new voice message when Screen Call is activated. indicates the Screen Call Auto setting is on. indicates your phone is in TTY mode. indicates the alarm clock or countdown setting is on. indicates the speakerphone mode is set to on. indicates a call is in progress using the Bluetooth device. indicates the wired Car Kit device is set to on. indicates the wired Headset device is set to on. indicates a microSD card is inserted in your phone. Note: Display indicators help you manage your roaming charges by letting you know when you're off the Sprint National Network. (For more information, see Section 2D: Controlling Your Roaming Experience on page 95.) Phone Basics Section 2A: Phone Basics 19 Features of Your Phone Congratulations on the purchase of your phone. The KATANA® DLX by SANYO is lightweight, easy-to-use, and reliable, and it also offers many significant features and service options. The following list previews some of those features and provides page numbers where you can find out more: Digital dual-band capability allows you to make and receive calls while on the Sprint National Network and to roam on other 1900 and 800 MHz digital networks where Sprint has implemented roaming agreements (page 95). SMS Text Messaging (page 215), SMS Voice Messaging (page 218), and email provide quick and convenient messaging capabilities. Sprint Voice Command lets you dial phone numbers by speaking someone's name or the digits of that person's phone number (page 226). Your Contacts allows you to store up to 500 entries, with up to seven phone numbers per entry (page 107). The built-in calendar offers several personal information management features to help you manage your busy lifestyle (page 119). Your phone is equipped with a Location feature for use in connection with location-based services that may be available in the future (page 65). Your phone's Outer Screen display allows you to monitor the phone's status and to see who's calling without opening the phone. T9 Text Input lets you quickly type messages with one keypress per letter (page 46). Speed dial lets you dial phone numbers with one keypress (page 43). 20 Section 2A: Phone Basics The built-in camera allows you to take full-color digital pictures and videos, view your pictures and videos using the phone's display, and instantly send them to family and friends using Sprint Picture Mail service (page 158). The File Manager allows you to manage multiple files in the phone and microSD card (page 132). Supports PictBridge to connect and print to any PictBridge compliant printer (page 185). Sprint TVSM allows you to enjoy streaming video and audio with your phone (page 187). The equipped microSD memory card and its adapter allow you to expand the phone's available memory space (page 146). The built-in Bluetooth technology allows you to connect wirelessly to a number of Bluetooth devices to share information more easily than ever before (page 193). Note: Sprint Power Vision ­Your phone and service provide access to the Sprint Mobile Broadband Network and its enhanced data services, including SprintTVSM, the Sprint Music StoreSM, fast Web access, downloadable games, ringers, and applications, and more. For complete information on the services available, see the Experience Sprint Power Vision guide that came with your phone. Phone Basics Section 2A: Phone Basics 21 Turning Your Phone On and Off Turning Your Phone On To turn your phone on: Press . Once your phone is on, it may display "Looking for service...," which indicates that your phone is searching for a signal. When your phone finds a signal, it automatically enters standby mode ­ the phone's idle state. At this point, you are ready to begin making and receiving calls. If your phone is unable to find a signal, a Power Save feature is automatically activated. When a signal is found, your phone automatically returns to standby mode. In Power Save mode, your phone searches for a signal periodically without your intervention. You can also initiate a search for Sprint service by pressing any key (when your phone is turned on). Tip: The Power Save feature helps to conserve your battery power when you are in an area where there is no signal. Turning Your Phone Off To turn your phone off: Press and hold for two seconds until you see the powering down animation on the display screen. Your screen remains blank while your phone is off (unless the battery is charging). 22 Section 2A: Phone Basics Using Your Phone's Battery and Charger WARNING Use only Sprint-approved or manufacturer-approved batteries and chargers with your phone. The failure to use a Sprint-approved or manufacturer-approved battery and charger may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. Phone Basics Sprint-approved or manufacturer-approved batteries and accessories can be found at Sprint Stores or through your phone's manufacturer; or call 1-866-343-1114 to order. They're also available at www.sprint.com ­ click on the Accessories tab and then click Sprint Accessories. Battery Capacity Your phone is equipped with a Lithium Ion (Li-Ion) battery. It allows you to recharge your battery before it is fully drained. The battery provides up to 4.0 hours of continuous digital talk time. When there are approximately two minutes of talk time left, the phone sounds an audible alert and then powers down. Note: Long backlight settings, searching for service, vibrate mode, browser use, and other variables may affect the battery's talk and standby times. Be sure to watch your phone's battery level indicator and charge the battery before it runs out of power. Tip: Section 2A: Phone Basics 23 Installing the Battery To install the Li-Ion battery: To install, insert the battery into the opening on the back of the phone and gently press down until the latch snaps into place . Removing the Battery WARNING Do not handle a damaged or leaking Li-Ion battery as you can be burned. To remove your battery: 1. Make sure the power is off so that you don't lose any stored numbers or messages. 2. Push up on the battery release latch battery up and away from the phone and lift the . 24 Section 2A: Phone Basics Charging the Battery Your phone's Li-Ion battery is rechargeable and should be charged as soon as possible so you can begin using your phone. Keeping track of your battery's charge is important. If your battery level becomes too low, your phone automatically turns off, and you will lose all the information you were just working on. For a quick check of your phone's battery level, glance at the battery charge indicator located in the upper-right corner of your phone's display screen. If the battery charge is getting too low, the battery icon ( ) appears and the phone displays a warning message. Always use a Sprint-approved or manufacturer-approved desktop charger, phone charger, or vehicle power adapter to charge your battery. Phone Basics Using the Phone Charger To use the phone charger provided with your phone: 1. Plug the phone charger into a wall outlet. 2. Plug the other end of the phone charger into the charger jack on the side of your phone. A red indicator light on the phone lets you know the battery is charging. A green indicator light lets you know when charging is completed. With the Sprint-approved Li-Ion battery, you can recharge the battery before it becomes completely run down. Note: You can also charge your phone's battery with a USB cable (not included). Simply plug one end of the USB cable into your phone and the other end into a free USB port on your desktop or laptop computer. If your battery has been completely run down, it cannot be charged via the USB cable. Section 2A: Phone Basics 25 Navigating Through Phone Menus The navigation key on your phone allows you to scroll through menus quickly and easily. The scroll bar at the right of the menu keeps track of your position in the menu at all times. To navigate through a menu, simply press the navigation key up or down. If you are in a first-level menu (after selecting an item in the main menu), you may also navigate to the next or previous first-level menu by pressing the navigation key right or left. For a diagram of your phone's menu, please see "Your Phone's Menu" on page iv-xi. Selecting Menu Items As you navigate through the menu, menu options are highlighted. Select any numbered option by simply pressing the corresponding number on the phone's keypad. You may also select any item by highlighting it and pressing . For example, if you want to view your last incoming call: 1. Press to access the main menu. or . (It may already be 2. Select Call History (when in List View) by pressing by highlighting it and pressing highlighted.) 3. Select Incoming Calls by pressing or by highlighting it and pressing . (If you have received any calls, they are displayed on the screen.) For the purposes of this guide, the above steps condense into "Select > Call History > Incoming Calls." Note: 26 Section 2A: Phone Basics Backing Up Within a Menu To go to the previous menu: Press . To return to standby mode: Press . Phone Basics Displaying Your Phone Number Just in case you forget your phone number, your phone can remind you. To display your phone number: Select > Settings > Phone Info > Phone#/User ID. (Your phone number and other information about your phone and account will be displayed.) Tip: You can also display your phone number through the > Contacts > My Name Card.To send Contacts menu. Select your contact information using Bluetooth, select Options (right softkey) > Send via Bluetooth. To select menu options (such as Settings, above), highlight the option and press . (If the menu options are numbered, you may also select an option simply by pressing the corresponding number key.) Note: Section 2A: Phone Basics 27 Making and Answering Calls Holding Your Phone To maximize performance, do not obstruct the bottom portion of your phone where the internal antenna is located while using the phone. Correct Incorrect Internal Antenna Making Calls Placing a call from your wireless phone is as easy as making a call from any landline phone. Just enter the number, press , and you're on your way to clear calls. To make a call using your keypad: 1. Make sure your phone is on. 2. Enter a phone number from standby mode. (If you make a mistake while dialing, press to erase one digit at a time. Press and hold to erase the entire number.) 3. Press 4. Press . (To make a call when you are roaming and Call Guard is enabled, see "Using Call Guard" on page 99.) or close the phone when you are finished. 28 Section 2A: Phone Basics Tip: You can also place calls from your phone by using SprintVoice Command (page 227), speed dialing (page 43), and by using your Call History listings (page 104). To redial your most recent call (outgoing, incoming, or missed), press twice. Phone Basics When making calls off the Sprint National Network, always dial using 11 digits (1 + area code + phone number). To place a call with the phone closed: 1. Make sure your phone is on and the Side Key Guard feature is disabled. (See "Setting the Side Key Guard"on page 78.) 2. Press and hold the Side Volume key on the left side of the phone. 3. Follow the system prompts. (The call will be made in speakerphone mode unless you have a headset attached to the phone.) Say the name of your registered Voice Dial entry (see the note below). Note: To use Voice Dial, you must have stored Voice Dial entries. (See "Using Voice-Activated Dialing"on page 137.) To redial with the phone closed: 1. Press and hold the Side Volume key. (The name corresponding to the last dialed number and the number will be displayed on the Outer Screen if the name and the number have been stored in your Contacts.) 2. Press the Side Volume key. Section 2A: Phone Basics 29 Dialing Options When you enter numbers in standby mode, select Options (right softkey) to display the following dialing options. Abbrev. Dial to use Contacts Match or Prepend feature. (Only available if Abbrev. Dial is enabled. See "Using Abbreviated Dialing" on page 40.) Call to dial the phone number. Call:Speaker On to dial the phone number in speakerphone mode. Send Message to send an SMS Text message (page 215), an SMS Voice message (page 218), or a Picture Mail (page 180). Save Phone# to save the phone number in your Contacts. (See "Saving a Phone Number" on page 38.) Find to display Contacts entries that end with the digits you entered. (See "Finding a Phone Number" on page 39.) Hard Pause to insert a hard pause. (See "Dialing and Saving Phone Numbers With Pauses" on page 39.) 2-Sec. Pause to insert a two-second pause. (See "Dialing and Saving Phone Numbers With Pauses" on page 39.) Hyphen to insert a hyphen. (Hyphens are generally for visual appeal only; they are not necessary when entering numbers.) 30 Section 2A: Phone Basics Answering Calls To answer an incoming call with the phone open: 1. Make sure your phone is on. (If your phone is off, incoming calls go to voicemail.) Phone Basics 2. Press to answer an incoming call. (Depending on your phone's settings, you may also answer incoming calls by opening the phone or by pressing any number key. See "Setting Call Answer" on page 77 for more information.) To answer an incoming call with the phone closed: 1. Make sure your phone is on. (If your phone is off, incoming calls go to voicemail.) 2. When your phone rings or vibrates, press and hold the Side Volume key on the left side of the phone. (The call will be answered in speakerphone mode.) ­ or ­ Open the phone to use the earpiece. Your phone notifies you of incoming calls in the following ways: The phone rings or vibrates. The indicator light flashes. The backlight illuminates. The screen displays an incoming call message. If the incoming call is from a number stored in your Contacts, the entry's name is displayed. The caller's phone number may also be displayed, if available. Section 2A: Phone Basics 31 When receiving a call, the following options are also displayed by selecting Options (right softkey). Call Guard to answer the call when you are in roaming mode. (See "Using Call Guard" on page 99.) Answer or Answer:Speaker to answer the call. Select Audio to switch the call to a device (if available). Answer on Hold to put the call on hold. Screen Call to answer the call by using a prerecorded announcement. (See "Setting Up Screen Call" on page 143.) Quiet Ringer to mute the ringer (if available). Answering a Roam Call With Call Guard Enabled Call Guard is an option that helps you manage your roaming charges when making or receiving calls while outside the Sprint National Network. Please see Section 2D: "Controlling Your Roaming Experience"on page 95 for more information about roaming. To answer a call when you are roaming and Call Guard is enabled: 1. Press 2. Press . to proceed while the pop-up message is displayed. Note: When your phone is off, incoming calls go directly to voicemail. Ending a Call To disconnect a call when you are finished: Close the phone or press . 32 Section 2A: Phone Basics