User manual SANYO RL-4930 - SPRINT

Sprint PCS Service Sprint PCS Vision Ready Link Phone RL-4930 by Sanyo® SM ® www.sprint.com © 2005 Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, the "Going Forward"logo and other trademarks are trademarks of Sprint Nextel. Sanyo is a registered trademark of Sanyo Electric Co.,Ltd. Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Section 2: Your Sprint PCS Phone . . . . . . . . . . . . . . . . . . . . . . .11 2A. Your Sprint PCS Phone: The Basics . . . . . . . . . . . . . . . . . . . . . .13 Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Features of Your Sprint PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Using Your Phone's Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . .22 Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 2B. Controlling Your Phone's Settings . . . . . . . . . . . . . . . . . . . . . .53 Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 TTY Use With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 2C. Setting Your Phone's Security . . . . . . . . . . . . . . . . . . . . . . . . . .91 Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Using Your Phone's Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Erasing Phone Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Resetting and Locking Your Phone Through SMS . . . . . . . . . . . . . . . .99 Security Features for Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . .101 SM 2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . . .103 Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Setting Your Phone's Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 2E. Navigating Through Menus . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 2F. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120 Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . . . . .121 Prepending a Phone Number From Call History . . . . . . . . . . . . . . . .122 Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 2G. Using the Contacts Directory . . . . . . . . . . . . . . . . . . . . . . . . .125 Displaying the Contacts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Finding Contacts List Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127 Contacts List Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129 Adding a Phone Number to a Contacts Entry . . . . . . . . . . . . . . . . . . .130 Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 Erasing a Contacts Entry From the List . . . . . . . . . . . . . . . . . . . . . . . . . .131 Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Selecting a Ringer or an Image for an Entry . . . . . . . . . . . . . . . . . . . . .133 Secret Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136 2H. Using the Phone's Calendar and Tools . . . . . . . . . . . . . . . .137 Using Your Phone's Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Displaying Personal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 Using Your Phone's Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 2I. Using Your Phone's Voice Services . . . . . . . . . . . . . . . . . . . .157 Using Automatic Speech Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . .158 Using the Voice Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170 Setting Up Screen Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178 2J. Using Sprint PCS Ready Link . . . . . . . . . . . . . . . . . . . . . . . . .183 Getting Started With Sprint PCS Ready Link . . . . . . . . . . . . . . . . . . . .184 Making and Receiving a Sprint PCS Ready Link Call . . . . . . . . . . . . .187 Adding and Editing Ready Link Contacts . . . . . . . . . . . . . . . . . . . . . . . .194 Erasing Ready Link List Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202 Updating Sprint PCS Ready Link Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . .204 Managing Sprint PCS Ready Link Settings . . . . . . . . . . . . . . . . . . . . . .205 SM Section 3: Sprint PCS Service Features . . . . . . . . . . . . . . . .211 3A. Sprint PCS Service Features: The Basics . . . . . . . . . . . . . . .213 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 Using Text SMS Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224 Using Voice SMS Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228 Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230 Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231 Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232 Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233 3B. Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235 Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . .236 Accessing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243 Downloading Premium Services Content . . . . . . . . . . . . . . . . . . . . . .248 Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252 Sprint PCS Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258 SM 3C. Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . .261 Getting Started With Sprint PCS Voice Command . . . . . . . . . . . . . .262 Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263 Making a Call With Sprint PCS Voice Command . . . . . . . . . . . . . . . .264 Accessing Information Using Sprint PCS Voice Command . . . . .265 SM Section 4: Safety and Warranty Information . . . . . . . . .267 4A. Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . .270 Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . .272 Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274 Acknowledging Special Precautions and the FCC Notice . . . . . .275 Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277 Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277 4B. Manufacturer's Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279 Manufacturer's Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285 Welcome to Sprint Sprint is committed to bringing you the best wireless technology available. We built our complete, nationwide network from the ground up, so all your services ­ whether it's Voicemail, Caller ID, email, or Sprint PCS Picture Mail ­ will work the same wherever you go on the nationwide Sprint PCS network. This guide will familiarize you with our technology and your new Sprint PCS Phone through simple, easy-to-follow instructions. It's all right here ­ from setting up your account passwords and voicemail to using the most advanced features of Sprint PCS Vision . SM Welcome and thank you for choosing Sprint. i Introduction This Phone Guide introduces you to Sprint PCS Service and all the features of your new phone. It's divided into four sections: Section 1: Getting Started Section 2: Your Sprint PCS Phone Section 3: Sprint PCS Service Features Section 4: Safety and Warranty Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index will also help you quickly locate specific information. You'll get the most out of your phone if you read each section. However, if you'd like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you'll be ready to use your phone in no time. ii Section 1 Getting Started 2 Section 1A Setting Up Service Setting Up Service In This Section Getting Started With Sprint PCS Service Setting Up Your Voicemail Sprint PCS Account Passwords Getting Help Setting up service on your new Sprint PCS Phone is quick and easy.This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint PCS Service. Section 1A: Setting Up Service 3 Getting Started With Sprint PCS Service Determining if Your Phone is Already Activated If you purchased your phone at a Sprint Store, it is probably activated, unlocked, and ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. If your phone is not activated, please refer to the Activation Guide brochure included with your phone. Unlocking Your Phone To unlock your phone, follow these easy steps: 1. Press and hold E to turn the phone on. 2. Press Unlock (left softkey). Note:To select a softkey, press the softkey button directly below the softkey text that appears at the bottom left and bottom right of your phone's display screen. Softkey actions change according to the screen you're viewing and will not appear if there is no corresponding action available. 3. Enter your four-digit lock code. (For security purposes, the code is not visible as you type.) Tip: If you can't recall your lock code, try using the last four digits of either your Social Security number or Sprint PCS Phone number or try 0000 or NATL (6285). If none of these work, call Sprint Customer Service at: 1-888211-4PCS (4727). 4 Section 1A: Setting Up Service Setting Up Your Voicemail All unanswered calls to your Sprint PCS Phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your Sprint PCS Phone is activated. To set up your voicemail: Setting Up Service 1. Press and hold 1. 2. Follow the system prompts to: Create your pass code Record your name announcement Record your greeting Choose whether or not to activate One-Touch Message Access (a feature that lets you access messages simply by pressing and holding 1, bypassing the need for you to enter your pass code) Note: If you are concerned about unauthorized access to your voicemail account, Sprint recommends you enable your voicemail pass code. For more information about using your voicemail, see "Using Voicemail"on page 214. Section 1A: Setting Up Service 5 Sprint PCS Account Passwords As a Sprint PCS customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint PCS Vision account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy. Account Password If you are the account owner, you'll have an account password to sign on to www.sprint.com and to use when calling Sprint Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else receives the invoice for your Sprint PCS Service), you can get a sub-account password at www.sprint.com. Voicemail Password You'll create your voicemail password (or pass code) when you set up your voicemail. See "Setting Up Your Voicemail"on page 5 for more information on your voicemail password. Sprint PCS Vision Password With your RL-4930 by Sanyo, you may elect to set up a Sprint PCS Vision Password. This optional password may be used to authorize purchase of Premium Services content and to protect personal information on multi-phone accounts. For more information, or to change your passwords, sign on to www.sprint.com or call Sprint Customer Service at 1-888-211-4PCS (4727). 6 Section 1A: Setting Up Service Getting Help Visit www.sprint.com You can go online to: Access your account information Check your minutes used (depending on your Sprint PCS Service Plan) View and pay your bill Make your life easier by enrolling in Sprint PCS Online Billing and Automatic Payment Purchase accessories Shop for the latest Sprint PCS Phones View available Sprint PCS Service Plans and options Learn more about Sprint PCS Vision and other great products like Sprint PCS Picture Mail , games, ringers, screen savers, and more SM Setting Up Service Reaching Sprint Customer Service You can reach Sprint Customer Service many different ways: Dial *2T on your Sprint PCS Phone Sign on to your account at www.sprint.com Call us toll-free at 1-888-211-4727 (Consumer customers) or 1-888-788-4727 (Business customers) Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742 Section 1A: Setting Up Service 7 Receiving Automated Invoicing Information For your convenience, your phone gives you access to invoicing information on your Sprint PCS Account. This information includes balance due, payment received, invoicing cycle, and an estimate of the number of minutes used since your last invoicing cycle. (Normal airtime usage will apply.) To access automated invoicing information: Press *4T. Note: This service may not be available in all Affiliate areas. Sprint PCS Directory Assistance You have access to a variety of services and information through Sprint PCS Directory Assistance, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge, and you will be billed for airtime. To call Sprint PCS Directory Assistance: Press 411T. 8 Section 1A: Setting Up Service Sprint PCS Operator Services Sprint PCS Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party. To access Sprint PCS Operator Services: Press 0T. For more information or to see the latest in products and services, visit us online at www.sprint.com. Note: Sprint PCS Operator Services may not be available in all Affiliate areas. Setting Up Service Section 1A: Setting Up Service 9 10 Section 2 Your Sprint PCS Phone 12