User manual SANYO SCP-3200 - SPRINT

Phone User Guide Sprint Vision® Phone SCP-3200 by SANYO® www.sprint.com © 2007 Sprint Nextel. All rights reserved. SPRINT, the NEXTEL name and logo, and other trademarks are trademarks of Sprint Nextel. SANYO is a registered trademark of SANYO Electric Co., Ltd. Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Your Phone's Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . .1 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Getting Started With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . .9 2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Using Your Phone's Battery and Charger . . . . . . . . . . . . . . . . . . . . .21 Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . .25 Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 2B. Controlling Your Phone's Settings . . . . . . . . . . . . . . . . . .49 Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 TTY Use With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Wireless Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 2C. Setting Your Phone's Security . . . . . . . . . . . . . . . . . . . . . .81 Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Using Your Phone's Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Erasing Phone Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Resetting the Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Resetting Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Resetting Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Resetting Your Picture Mail Account . . . . . . . . . . . . . . . . . . . . . . . . .89 Resetting and Locking Your Phone Through SMS . . . . . . . . . . . . . .89 Security Features for Sprint Vision . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Using the Parental Control Feature . . . . . . . . . . . . . . . . . . . . . . . . . .92 2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . .94 Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Setting Your Phone's Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Using Data Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . .105 Prepending a Phone Number From Call History . . . . . . . . . . . . .106 Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Assigning a Group Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Erasing a Contacts Entry From the List . . . . . . . . . . . . . . . . . . . . . .112 Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Assigning an Image to a Contacts Entry . . . . . . . . . . . . . . . . . . . . .114 Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . .115 Secret Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 2G. Using the Phone's Calendar and Tools . . . . . . . . . . . . . .118 Using Your Phone's Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Using the Call Alarm Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Using Your Phone's Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Using Your Phone's Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127 Personal Information Management . . . . . . . . . . . . . . . . . . . . . . . .130 2H. Using Your Phone's Voice Services . . . . . . . . . . . . . . . . .131 Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 Setting Up Screen Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 2I. Using Sprint Ready Link . . . . . . . . . . . . . . . . . . . . . . . . . .141 Getting Started With Sprint Ready Link . . . . . . . . . . . . . . . . . . . . .142 Making and Receiving a Sprint Ready Link Call . . . . . . . . . . . . . .144 Adding and Editing Ready Link Contacts . . . . . . . . . . . . . . . . . . . .152 Erasing Ready Link List Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157 Updating Sprint Ready Link Lists . . . . . . . . . . . . . . . . . . . . . . . . . . .159 Managing Sprint Ready Link Settings . . . . . . . . . . . . . . . . . . . . . . .159 2J. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . . . .163 Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164 Using the Settings & Info Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .171 Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173 Sending Sprint Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176 Managing Sprint Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179 2K. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183 Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184 Using the Bluetooth Settings Menu . . . . . . . . . . . . . . . . . . . . . . . .185 Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188 Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189 Using the Trusted List Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190 Sending Data via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191 Section 3: Sprint Service Features . . . . . . . . . . . . . . . . .193 3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . .194 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195 Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203 Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207 Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209 Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210 Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211 Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212 3B. Sprint Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213 Sprint Vision Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 Getting Started With Sprint Vision . . . . . . . . . . . . . . . . . . . . . . . . .215 Accessing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221 Downloading Premium Services Content . . . . . . . . . . . . . . . . . . .225 Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229 Using Your Phone as a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235 Sprint Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237 3C. Sprint Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . .239 Getting Started With Sprint Voice Command . . . . . . . . . . . . . . .240 Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . .241 Making a Call With Sprint Voice Command . . . . . . . . . . . . . . . . .242 Accessing Information Using Sprint Voice Command . . . . . . . .243 Section 4: Safety and Warranty Information . . . . . . . .245 4A. Important Safety Information . . . . . . . . . . . . . . . . . . . .246 General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247 Maintaining Safe Use of and Access to Your Phone . . . . . . . . . .248 Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . .250 Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252 Radio Frequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253 Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256 Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . .256 4B. Manufacturer's Warranty . . . . . . . . . . . . . . . . . . . . . . . .257 Manufacturer's Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261 Welcome to Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, whenever you want. This powerful combination brings you access to more products, more services, and more of what you need to do more of what you want. Welcome to a future full of possibility. Welcome to the new Sprint. Welcome and thank you for choosing Sprint. i Introduction This Phone User Guide introduces you to Sprint service and all the features of your new phone. It's divided into four sections: Section 1: Getting Started Section 2: Using Your Phone Section 3: Sprint Service Features Section 4: Safety and Warranty Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index will also help you quickly locate specific information. You'll get the most out of your phone if you read each section. However, if you'd like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you'll be ready to use your phone in no time. Phone Guide Note: Because of updates in phone software, this printed guide may not be the most current version for your phone.Visit www.sprint.com and log on to My Sprint Wireless to access the most recent version of the phone user guide. Please refer to the Important Safety Information section on page 246 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage. WARNING ii Want to keep track of your minutes? It's easy to check right from your phone! Dial You'll hear a summary of your service plan minutes and the minutes remaining in your current billing cycle, along with your phone's individual usage if you're on a shared plan. You'll also hear a summary of your account balance and your most recent payment information. Use Your Phone's Web Browser From the Sprint Vision Home Page, select My Account (Option 0). You'll see many helpful categories including Payment Due, Current Usage, and Plan Overview. Select a topic to display the latest information. Note Reported minutes and balances are estimates only. Please consult your Sprint invoice for actual minutes used. iii Your Phone's Menu The following table outlines your phone's menu structure. For more information about using your phone's menus, see "Navigating Through Phone Menus"on page 25. 1: MISSED ALERTS 2: CALL HISTORY 1: OUTGOING 2: INCOMING 3: MISSED 4: RECENT CALLS 5: ERASE HISTORY 1: Outgoing 4: Recent Calls 2: Incoming 5: All 3: Missed 3: CONTACTS 1: FIND/ADD ENTRY 2: GROUP 3: SPEED DIAL #S 4: MY NAME CARD 5: WIRELESS BACKUP 1: Subscribe (sign-out state)/Unsubscribe (sign-in state) 2: Alert 3: Learn More 4: View Status (sign-in state only) 6: SERVICES 1: Customer Service 4: Sprint Operator 2: Dir Assistance 5: Voice Command 3: Account Info 4: MESSAGING 1: SEND MESSAGE 1: Text 2: Picture 3: VoiceSMS 2: TEXT iv 3: PIC. MAIL 4: VOICESMS 5: IM & EMAIL 6: CHAT & DATING 7: VOICEMAIL 1: Call Voicemail 4: Clear Count 2: Call:Speaker On 3: Details 8: SETTINGS 1: Notification 4: VoiceSMS 2: Preset Msgs 3: Text 5: MY CONTENT 1: GAMES 1: Get New 2: My Content Manager 2: RINGERS 1: Get New 2: My Content Manager 3: SCREEN SAVERS 1: Get New 2: My Content Manager 4: APPLICATIONS 1: Get New 2: My Content Manager 5: IM & EMAIL 1: Get New 2: My Content Manager 6: CALL TONES 6: PICTURES 1: CAMERA Press Options (right softkey) and press the navigation key up and down to display the following options: 1: Picture Mode 1: Normal 4: Night/Dark 2: Beach/Snow 5: Soft Focus 3: Scenery 2: Zoom v 3: Self-Timer 1: Off 2: 10 Seconds 3: 5 Seconds 4: Fun Tools 1: Multiple Shots 4: Color Tone 2: Stitch Shot 3: Fun Frames 5: Image Controls 1: Brightness 2: White Balance 6: Camera Settings 1: Resolution 4: Status Bar 2: Quality 3: Shutter Sound 7: Pics In Camera 8: Key Guidance 9: User Settings 2: MY PICTURES 1: In Camera 2: SavedTo Ph. 3: ONLINE ALBUMS 1: View Albums 2: Upload 4: PRINTS BY MAIL 5: SETTINGS&INFO 1: Auto Delete 4: Account Info 2: Status Bar 3: Slideshow Intvl 7: WEB 8: TOOLS 1: VOICE MEMO 1: Record 2: List 3: Screen Call 2: BLUETOOTH 3: CALENDAR 4: ALARM CLOCK 5: COUNTDOWN 6: STOP WATCH vi 7: UPDATE PHONE 8: WORLD CLOCK 9: CALCULATOR 0: PARENTAL CTRL 1: Limit Use 4: Special #s 2: Lock Services 5: Edit Ph. Book 3: Change Lock 9: SETTINGS 1: SOUNDS 1: Ringer Type 1: Incoming Calls 4: Messaging 2: Ready Link 5: Calendar/Alarm 3: Voicemail 2: Volume 1: Ringer 4: Application 2: Advanced Ring. 5: StartUp/PwOff 3: Receiver 6: Key Beep 3: Vibrate Type 1: Incoming Calls 4: Messaging 2: Ready Link 5: Calendar/Alarm 3: Voicemail 4: Alerts 1: Service 4: Messaging 2: Ready Link 5: Minute Beep 3: Voicemail 6: Signal Fade 5: Others 1: Tone Length 4: Power-off Tone 2: Tone Type 5: Voice Prompt 3: Start-up Tone 6: Key Press Echo 2: DISPLAY 1: Backlight 1: Main LCD 2: Key 3: Sub LCD 2: PWRsave Mode 3: Greeting 4: Background 5: Animation 1: Standby 2: Outgoing Calls 3: Service Search vii 6: Incoming Calls 1: Preset 4: In Camera 2: My Content 5: Saved to Ph. 3: -Get New 6: Off 7: Screen Saver 1: Preset 4: In Camera 2: My Content 5: Saved to Ph. 3: -Get New 6: Off 8: Clock/Calendar 1: Digital Clock 1 4: World Clock 7: Off 2: Digital Clock 2 5: Calendar 3: Digital Clock 3 6: Default 9: Others 1: Font Size 4: Sleep Mode 2: Match AreaCode 3: Return to Idle 3: DATA 1: Enable Data (sign-out state)/Disable Data (sign-in state) 2: Net Guard 3: Update Profile 4: READY LINK 1: Enable/Disable 2: List Update 3: Sounds 1: Ringer Type 4: Alerts 2: Ringer Volume 3: Vibrate Type 4: Speakerphone 5: Default View 6: Floor Display 7: R-Link Guard 8: Restart 9: Help 5: WIRELESS BACKUP 1: Subscribe (sign-out state)/Unsubscribe (sign-in state) viii 2: Alert 3: Learn More 4: View Status (sign-in state only) 6: LOCATION 7: BLUETOOTH 1: Enable/Disable 2: Visibility 3: Voice Priority 4: Device Name 5: Device Info 8: MESSAGING 1: Notification 2: Preset Msgs 3: Text 1: Send Callback# 4: Drafts Alert 2: Deliv. Receipt 3: Signature 4: VoiceSMS 1: Speakerphone 4: Auto Delete 2: From Name 3: Conn. Alert 9: SECURITY 1: Lock Phone 1: Unlocked 2: Lock Now 3: On Power-up 2: Picture Mail 1: Lock Pictures 2: Reset Pic. Mail 3: Erase/Reset 1: Erase Ph. Book 4: Erase V. Data 7: Reset Browser 0: Reset Phone 2: Erase Content 5: EraseVoiceTag 8: Reset Favorit. 3: Erase Pictures 6: Erase Msgs 9: DefaultSetting 4: Others 1: Change Lock 4: Found Me 2: Limit Use 5: Lock Services 3: Special #s ix 0: OTHERS 1: Airplane Mode 2: Roaming 1: Set Mode 2: Call Guard 3: Data Guard 3: Text Entry 1: Auto-Capital 4: Default Input 7: Add Word 2: My Words 5: Auto-Space 8: Auto-Complete 3: Inpt Language 6: T9 Settings 9: Help 4: Any Key Answer 5: Auto Answer 1: Hands-free 2: Speakerphone 6: Open/Close Flip 1: Open 2: Close 7: Abbrev. Dial 8: Headset Mode 1: Turbo Button 2: Ringer Sound 9: TTY 10: Navigation Keys 1: Left Navigation (Web) 3: Up Navigation (Send Text) 2: Right Navigation (Calendar) 4: Down Navigation (My Content) 11: Side Key Guard 12: Set Time/Date 13: Language 1: English 2: Español *: PHONE INFO 1: Phone#/UserID 2: Icon Glossary 3: Version 4: Advanced x Section 1 Getting Started Section 1A Setting Up Service In This Section Getting Started With Sprint Service (page 3) Setting Up Your Voicemail (page 4) Sprint Account Passwords (page 5) Getting Help (page 6) Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint service. 2 Section 1A: Setting Up Service Getting Started With Sprint Service Determining if Your Phone is Already Activated If you purchased your phone at a Sprint Store, it is probably activated, unlocked, and ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. If your phone is not activated, please call Sprint Customer Service at 1-888-211-4727. Setting Up Service Unlocking Your Phone To unlock your phone, follow these easy steps: 1. Press to turn the phone on. 2. Select Unlock (left softkey). Note: To select a softkey, press the key directly below the softkey text that is displayed at the bottom left and bottom right of your phone's display screen. Softkey actions change according to the screen you're viewing and will not be displayed if there is no corresponding action available. 3. Enter your four-digit lock code. (For security purposes, the code is not visible as you type.) Tip: If you can't recall your lock code, try using the last four digits of your phone number. If this doesn't work, call Sprint Customer Service at 1-888-211-4727. Section 1A: Setting Up Service 3 Setting Up Your Voicemail All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: 1. From standby mode, press and hold 2. Follow the system prompts to: . Create your passcode. Record your name announcement. Record your greeting. Choose whether to activate One-Touch Message Access (a feature that lets you access messages simply by pressing and holding , bypassing the need for you to enter your passcode). Note: Voicemail Passcode If you are concerned about unauthorized access to your voicemail account, Sprint recommends that you enable your voicemail passcode. (Do not activate One-Touch Message Access.) For more information about using your voicemail, see "Using Voicemail"on page 195. 4 Section 1A: Setting Up Service Sprint Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint Vision® account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy. Setting Up Service Account Password If you are the account owner, you'll have an account password to sign on to www.sprint.com and to use when calling Sprint Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at www.sprint.com. Voicemail Password You'll create your voicemail password (or passcode) when you set up your voicemail. See "Setting Up Your Voicemail"on page 195 for more information on your voicemail password. SprintVision Password With your SCP-3200 by SANYO, you will be assigned a Sprint Vision user name and password. For more information, or to change your passwords, sign on to www.sprint.com or call Sprint Customer Service at 1-888-211-4727. Section 1A: Setting Up Service 5 Getting Help Visit www.sprint.com You can go online to: Access your account information. Check your minutes used (depending on your Sprint service plan). View and pay your bill. Make your life easier by enrolling in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options. Learn more about the Sprint National Network and other great products like Sprint Picture Mail, games, ringers, screen savers, and more. Reaching Sprint Customer Service You can reach Sprint Customer Service many different ways: Dial on your phone. Sign on to your account at www.sprint.com. Call us toll-free at 1-888-211-4727 (Consumer customers) or 1-888-788-4727 (Business customers). Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742. 6 Section 1A: Setting Up Service Receiving Automated Billing Information For your convenience, your phone gives you access to billing information on your Sprint account. This information includes balance due, payment received, invoicing cycle, and an estimate of the number of minutes used since your last invoicing cycle. To access automated billing information: Press Note: Setting Up Service . This service may not be available in all Affiliate areas. Sprint 411 Call from your phone and you'll have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge. There is a per-call charge to use Sprint 411, and you will be billed for airtime. To call Sprint 411: Press . Section 1A: Setting Up Service 7 Sprint Operator Services Sprint Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party. To access Sprint Operator Services: Press . For more information or to see the latest in products and services, visit us online at www.sprint.com. 8 Section 1A: Setting Up Service Section 2 Using Your Phone Section 2A Phone Basics In This Section FrontView of Your Phone (page 11) Viewing the Display Screen (page 15) Features of Your Phone (page 18) Turning Your Phone On and Off (page 20) Using Your Phone's Battery and Charger (page 21) Navigating Through Phone Menus (page 25) Displaying Your Phone Number (page 26) Making and Answering Calls (page 27) Entering Text (page 43) Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you.This section will guide you through the basic functions and calling features of your phone. 10 Section 2A: Phone Basics Front View of Your Phone 1. Earpiece 2. Signal Strength Indicator 3. Main LCD (display) Favorites Contacts Sprint M a r 0 6 , 0 7 ( Tu e ) 12:30 pm 18. Battery Strength Indicator Phone Basics 4. Navigation Key 5. MENU/OK Key 6. Softkey (left) 7. Ready Link/ Voice Memo Key 8. Camera Key 9. TALK Key 17. Softkey (right) 16. Side Camera Key 15. BACK Key 14. END/POWER Key 13. SPEAKER Key 12. Keypad 10. Microphone 11. Charger Jack 19. Speaker 20. LED Indicator 21. Sub LCD 22. Side Volume Key 23. Camera Lens 24. Mirror Sprint 12:30p Mar 06 25. Internal Antenna 26. Headset Jack Section 2A: Phone Basics 11 Key Functions 1. Earpiece lets you hear the caller and automated prompts. 2. Signal Strength Indicator represents the signal strength by displaying bars. The more bars displayed, the better the signal strength. 3. Main LCD (display) displays all the information needed to operate your phone, such as the call status, the Contacts list, the date and time, the signal and battery strength, etc. 4. Navigation Key allows you to scroll through menus quickly and easily. These keys can also be reassigned to create customized shortcuts. 5. MENU/OK Key lets you access the phone's menus and selects the highlighted choice when navigating through a menu. 6. Softkey (left) lets you select softkey actions or menu items corresponding to the bottom left line on the Main LCD. 7. Ready Link/Voice Memo Key allows you to access the Sprint Ready Link® list or Voice Memo menu. (See "Using Sprint Ready Link"on page 141 or "Managing Voice Memos"on page 134.) 8. Camera Key lets you access the Pictures menu and take pictures. 9. TALK Key allows you to place or receive calls, answer Call Waiting, use Three-Way Calling, or activate Voice Dial. 10. Microphone allows other callers to hear you clearly when you are speaking to them. 11. Charger Jack connects the phone to the phone charger (included). 12 Section 2A: Phone Basics 12. Keypad lets you enter numbers, letters, and characters, and navigate within menus. Press and hold keys 2­9 for speed dialing. 13. SPEAKER Key lets you place or receive calls in speakerphone mode. Phone Basics 14. END/POWER Key lets you turn the phone on or off, end a call, or return to standby mode. While in the main menu, it returns the phone to standby mode and cancels your input. When you receive an incoming call, press to enter silent mode and mute the ringer. 15. BACK Key deletes characters from the display in text entry mode. When in a menu, pressing the Back key returns you to the previous menu. This key also allows you to return to the previous screen in a Sprint Vision session. 16. Side Camera Key lets you access the camera mode and take pictures. 17. Softkey (right) lets you select softkey actions or menu items corresponding to the bottom right line on the Main LCD. 18. Battery Strength Indicator represents the amount of remaining battery charge currently available in your phone. When all bars are displayed in the battery icon, the phone's battery is fully charged. When no bars are displayed, the phone's battery is completely discharged. 19. Speaker lets you hear the different ringers and sounds. You can mute the ringer when receiving incoming calls by pressing , , or the Side Volume key. The speaker also lets you hear the caller's voice in speakerphone mode. 20. LED Indicator shows your phone's connection status at a glance. Section 2A: Phone Basics 13 21. Sub LCD lets you monitor the phone's status and see who's calling without opening the phone. 22. Side Volume Key allows you to adjust the ringer volume in standby mode (with the phone open) or adjust the voice volume during a call. The volume key can also be used to scroll up or down to navigate through the different menu options. Press and hold to make a voice dial or to redial with the phone closed. 23. Camera Lens, as part of the built-in camera, lets you take pictures. 24. Mirror allows you to see yourself while taking a self-portrait. 25. Internal Antenna facilitates reception and transmission. To maximize call performance, do not obstruct the internal antenna area. (See page 27.) 26. Headset Jack allows you to plug in an optional headset for convenient, hands-free conversations (for monaural headset only). CAUTION! Inserting an incorrect accessory into the headset jack may damage the phone. 14 Section 2A: Phone Basics Viewing the Display Screen Your phone's display screen provides a wealth of information about your phone's status and options. This list identifies the symbols you'll see on your phone's display screen: Phone Basics Tip: To view a list of your phone's icons and descriptions, from the main menu select Settings > Phone Info > Icon Glossary. shows your current signal strength. The more lines you have, the stronger your signal. indicates you are "roaming"off the Sprint National Network. means your phone cannot find a signal. indicates a call is on hold. tells you a call is in progress. indicates the Sprint Ready Link service is available. indicates the Sprint Ready Link service is available and the speakerphone mode is set to on. indicates the Sprint Ready Link service is unavailable. indicates Sprint Vision/Sprint Ready Link connection is active. indicates Sprint Vision/Sprint Ready Link connection is dormant. indicates Sprint Vision/Sprint Ready Link connection is disabled. indicates you have missed voice calls. indicates you have missed Ready Link calls. indicates you have scheduled events or call alarms. Section 2A: Phone Basics 15 indicates you have alarm clock and/or countdown notifications. indicates you have new SMS Voice messages. indicates you have new text messages. indicates you have new picture messages. indicates you have new voicemail messages. indicates you have urgent messages. indicates you have two or more different types of missed calls, scheduled events, call alarms, or alarm clock notifications. indicates you have a new wireless backup alert. indicates the Bluetooth feature is enabled (blue icon). indicates the handset is discoverable by another Bluetooth device. indicates the handset is connected to a Bluetooth device (green icon). indicates the handset is communicating with a Bluetooth device. indicates your access to a secure site. indicates battery charge level (icon shown is full). The more black you see, the more power you have left (icon is animated while charging). shows your battery is charging in "Power Off"state. indicates all the sound settings except Application Volume are off, and the vibrate feature is set. indicates volume level (1 to 8) with vibrate is set. indicates 1-beep feature is set. indicates 1-beep and vibrate feature are set. 16 Section 2A: Phone Basics indicates all ringer settings are off. indicates all ringer settings are off and the vibrate feature is set. indicates all the sound settings are off. Phone Basics indicates the Location feature of your phone is enabled. indicates the Location feature of your phone is disabled. indicates you have a new voice message when Screen Call is activated. indicates the Screen Call Auto setting is on. indicates your phone is in TTY mode. indicates the alarm clock or countdown setting is on. indicates the speakerphone mode is set to on. indicates a call is in progress using the Bluetooth device. indicates the wired car kit device is set to on. indicates the wired headset device is set to on. Note: Display indicators help you manage your roaming charges by letting you know when you're off the Sprint National Network and whether you're operating in digital or analog mode. (For more information, see Section 2D: Controlling Your Roaming Experience on page 94.) Section 2A: Phone Basics 17 Features of Your Phone Congratulations on the purchase of your phone. The SCP-3200 by SANYO is lightweight, easy-to-use, and reliable, and it also offers many significant features and service options. The following list previews some of those features and provides page numbers where you can find out more: Dual-band/tri-mode capability allows you to make and receive calls while on the Sprint National Network and to roam on other analog and 1900 and 800 MHz digital networks where Sprint has implemented roaming agreements (page 94). Sprint Vision provides access to the wireless Internet in digital mode (page 213). Sprint Mail (page 221), SMS Text Messaging (page 203), and SMS Voice Messaging (page 207) provide quick and convenient messaging capabilities. Sprint Voice Command lets you dial phone numbers by speaking someone's name or the digits of their phone number (page 239). Games, ringers, screen savers, and other applications can be downloaded to make your phone as unique as you are (page 225). Additional charges may apply. Your Contacts list allows you to store up to 300 entries, with up to seven phone numbers per entry (page 37). A separate Sprint Ready Link Contacts List (page 144) provides easy access to up to 200 personal contacts and 200 company-provided contacts. The built-in calendar offers several personal information management features to help you manage your busy lifestyle (page 119). 18 Section 2A: Phone Basics Your phone is equipped with a Location feature for use in connection with location-based services that may be available in the future (page 62). Your phone's external LCD display allows you to monitor the phone's status and to see who's calling without opening the phone. T9 Text Input lets you quickly type messages with one keypress per letter (page 44). Speed dial lets you dial phone numbers stored in your Contacts directory with one key press (page 40). Sprint Ready Link allows you to enjoy quick, two-way, "walkie-talkie-style"communication with one or several Sprint Ready Link users (page 141). The built-in camera allows you to take full-color digital pictures, view your pictures using the phone's display, and instantly send them to family and friends using Sprint Picture Mail service (page 163). The built-in Bluetooth technology allows you to connect wirelessly to a number of Bluetooth devices to share information more easily than ever before (page 183). Phone Basics Section 2A: Phone Basics 19 Turning Your Phone On and Off Turning Your Phone On To turn your phone on: Press . Once your phone is on, it may display "Looking for service...," which indicates that your phone is searching for a signal. When your phone finds a signal, it automatically enters standby mode ­ the phone's idle state. At this point, you are ready to begin making and receiving calls. If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. When a signal is found, your phone automatically returns to standby mode. In Power Save mode, your phone searches for a signal periodically without your intervention. You can also initiate a search for Sprint service by pressing any key (when your phone is turned on). Tip: The Power Save feature helps to conserve your battery power when you are in an area where there is no signal. Turning Your Phone Off To turn your phone off: Press and hold for two seconds until you see the powering down animation on the display screen. Your screen remains blank while your phone is off (unless the battery is charging). 20 Section 2A: Phone Basics Using Your Phone's Battery and Charger WARNING Use only Sprint-approved or manufacturer-approved batteries and chargers with your phone. The failure to use a Sprint-approved or manufacturer-approved battery and charger may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. Phone Basics Sprint-approved or manufacturer-approved batteries and accessories can be found at Sprint Stores or through your phone's manufacturer; or call 1-866-343-1114 to order. They're also available at www.sprint.com ­ click the Accessories tab and then click Sprint Accessories. Battery Capacity Your phone is equipped with a Lithium Ion (Li-Ion) battery. It allows you to recharge your battery before it is fully drained. The battery provides up to 3.8 hours of continuous digital talk time. When there are approximately five minutes of talk time left, the phone sounds an audible alert and then powers down. Note: Long backlight settings, searching for service, vibrate mode, browser use, and other variables may affect the battery's talk and standby times. Be sure to watch your phone's battery level indicator and charge the battery before it runs out of power. Tip: Section 2A: Phone Basics 21 Installing the Battery To install the Li-Ion battery: 1. Insert the battery into the opening on the back of the phone and gently press down. 2. Place the battery cover into the position as indicated in the diagram, and then slide it until you hear it snap into place. 2 1 3 Removing the Battery WARNING Do not handle a damaged or leaking Li-Ion battery as you can be burned. To remove your battery: 1. Make sure the power is off so that you don't lose any stored numbers or messages. Press the battery release latch, and then slide the battery cover and remove it. 2. Use your thumbnail to lift and then remove the battery as indicated in the diagram. 1 2 3 22 Section 2A: Phone Basics Charging the Battery Your phone's Li-Ion battery is rechargeable and should be charged as soon as possible so you can begin using your phone. Keeping track of your battery's charge is important. If your battery level becomes too low, your phone automatically turns off, and you will lose all the information you were just working on. For a quick check of your phone's battery level, glance at the battery charge indicator located in the upperright corner of your phone's display screen. If the battery charge is getting too low, the battery icon ( ) appears and the phone displays a warning message. Always use a Sprint-approved or manufacturer-approved desktop charger, travel charger, or vehicle power adapter to charge your battery. WARNING Using the wrong battery charger could cause damage to your phone and void the warranty. Phone Basics Section 2A: Phone Basics 23 Using the Phone Charger To use the phone charger provided with your phone: 1. Plug the phone charger into a wall outlet. 2. Plug the other end of the phone charger into the charger jack at the bottom of your phone (with the battery installed). Charging when your phone is turned on: The battery icon appears as follows while charging. > > > . Charging when your phone is turned off: The battery icon ( ) appears on the display while charging. The battery icon turns to when charging is completed. With the Sprint-approved Li-Ion battery, you can recharge the battery before it becomes completely run down. 24 Section 2A: Phone Basics Navigating Through Phone Menus The navigation key on your phone allows you to scroll through menus quickly and easily. The scroll bar at the right of the menu keeps track of your position in the menu at all times. Phone Basics To navigate through a menu, simply press the navigation key up or down. If you are in a first-level menu, such as Settings, you may also navigate to the next or previous first-level menu by pressing the navigation key right or left. For a diagram of your phone's menu, please see "Your Phone's Menu"on page iv. Selecting Menu Items As you navigate through the menu, menu options are highlighted. In the List View, select any numbered option by simply pressing the corresponding number on the phone's keypad. You may also select any item by highlighting it and pressing . For example, if you want to view your last incoming call: 1. Press to access the main menu. 2. Select Call History by pressing when using the List View (page 58) or by highlighting it and pressing when using the Grid View (default setting [page 58]). (It may already be highlighted.) or by highlighting it and pressing . (If you have received any calls, they are displayed on the screen.) For the purposes of this guide, the above steps condense into "Select MENU > Call History > Incoming." 3. Select Incoming by pressing Note: Section 2A: Phone Basics 25 Backing Up Within a Menu To go to the previous menu: Press . To return to standby mode: Press . Displaying Your Phone Number Just in case you forget your phone number, your phone can remind you. To display your phone number: Select > Settings > Phone Info > Phone#/UserID. (Your phone number and other information about your phone and account will be displayed.) Tip: You can also display your phone number through the Contacts menu. Select MENU > Contacts > My Name Card.To send your contact information using Bluetooth, select Options (right softkey) > Send Contact. To select menu options (such as Settings, above), highlight the option and press MENU. (If the menu options are numbered, you may also select an option simply by pressing the corresponding number key.) Note: 26 Section 2A: Phone Basics Making and Answering Calls Holding Your Phone To maximize performance, do not obstruct the upper back portion of your phone where the internal antenna is located while using the phone. Correct Internal Antenna Incorrect Phone Basics Making Calls Placing a call from your phone is as easy as making a call from any landline phone. Just enter the number, press , and you're on your way to clear calls. To make a call using your keypad: 1. Make sure your phone is on. 2. Enter a phone number from standby mode. (If you make a mistake while dialing, press to erase one digit at a time. Press and hold to erase the entire number.) 3. Press 4. Press Tip: . (To make a call when you are roaming and Call Guard is enabled, see "Using Call Guard"on page 99.) or close the phone when you are finished. To redial your last outgoing call, press TALK twice. When making calls off the Sprint National Network, always dial using 11 digits (1 + area code + phone number). Section 2A: Phone Basics 27 You can also place calls from your phone by using Sprint Voice Command (page 239), speed dialing numbers from your Contacts (page 40), and using your Call History listings (page 104) and by using Voice-Activated Dialing (page 132). To place a call with the phone closed: 1. Make sure your phone is on. 2. Press and hold on the left side of the phone. 3. Follow the system prompts. (The call will be made in speakerphone mode, unless you have a headset attached to the phone.) Say the name of your registered Voice Dial entry (see the note below). Tip: This function is available only when the Side Key Guard setting is off. (See "Setting the Side Key Guard"on page 75.) To use a Voice Dial, you must have stored Voice Dial entries. (See "Programming Voice Dial Tags"on page 133.) Note: 28 Section 2A: Phone Basics Dialing Options Dialing options are displayed when you press Options (right softkey) after entering numbers in the phone's standby mode. To select an option, highlight it and press . Abbrev. Dial to use Ph.Book Match or Prepend feature. (See "Using Abbreviated Dialing"on page 41 and "Setting Abbreviated Dialing"on page 77.) Call to dial the phone number. Call: Speaker On to dial the phone number in speakerphone mode. Send Message to send an SMS Text message (page 203), a Picture Mail (page 176) or an SMS Voice message (page 207). Save Phone# to save the phone number in your Contacts list. (See "Saving a Phone Number"on page 37.) Find to display Contacts list entries that end with the digits you entered. (See "Finding a Phone Number"on page 38.) Hard Pause to insert a hard pause. (See "Dialing and Saving Phone Numbers With Pauses"on page 38.) 2-Sec. Pause to insert a two-second pause. (See "Dialing and Saving Phone Numbers With Pauses"on page 38.) Hyphen to insert a hyphen. (Hyphens are generally for visual appeal only; they are not necessary when entering numbers.) Tip: To speed dial a phone number, press and hold the appropriate speed dial key (locations 2-9). See "Assigning Speed Dial Numbers"on page 113. Phone Basics Section 2A: Phone Basics 29 Answering Calls To answer an incoming call with the phone open: 1. Make sure your phone is on. (If your phone is off, incoming calls go to voicemail.) 2. Press to answer an incoming call. (Depending on your phone's settings, you may also answer incoming calls by opening the phone or by pressing any number key. See "Setting the Open/Close Flip Option"on page 74 and "Setting Any Key Answer"on page 75 for more information.) To answer an incoming call with the phone closed: 1. Make sure your phone is on. (If your phone is off, incoming calls go to voicemail.) 2. When your phone rings or vibrates, press and hold the Side Volume key ( ) on the left side of the phone. (The call will be answered in speakerphone mode.) ­ or ­ Open the phone to use the earpiece. Note: If the setting for Open Flip is set to "No Action,"opening the phone will not answer the call. Your phone notifies you of incoming calls in the following ways: The phone rings and/or vibrates. The LED Indicator flashes. The backlight illuminates. The screen displays an incoming call message. 30 Section 2A: Phone Basics If the incoming call is from a number stored in your Contacts, the entry's name is displayed. The caller's phone number may also be displayed, if available. When receiving a call, the following options are also displayed by pressing Options (right softkey). To select an option, highlight it and press . Call Guard to answer the call when you are in roaming mode. (See "Using Call Guard"on page 99.) Answer to answer the call. Answer: Speaker to answer the call in speakerphone mode. Answer on Hold to put the call on hold. Screen Call to answer the call by using a prerecorded announcement. (See "Setting Up Screen Call"on page 138.) Quiet Ringer to mute the ringer (if available). Tip: Your phone offers additional ways to answer calls. (See page 73 for Auto-Answer and page 75 for Any Key Answer.) Phone Basics Section 2A: Phone Basics 31 Answering a Roam Call With Call Guard Enabled Call Guard is an option that helps you manage your roaming charges when making or receiving calls while outside the Sprint National Network. Please see Section 2D: Controlling Your Roaming Experience for more information about roaming. To answer a call when you are roaming and Call Guard is enabled: 1. Press 2. Press . to proceed while the pop-up message is displayed. Note: When your phone is off, incoming calls go directly to voicemail. Using the Speakerphone The speakerphone feature lets you hear audio through the speaker and talk without holding the phone. To turn the speakerphone on during a call: Press . ­ or ­ Press Options (right softkey) > select Speaker On. To turn the speakerphone off during a call: Press . ­ or ­ Press Options (right softkey) > select Speaker Off. Tip: