DellTM LatitudeTM C600/C500 Series SERVICE MANUAL www.dell.com support.dell.com DellTM LatitudeTM C600/C500 Series SERVICE MANUAL www.dell.com support.dell.com Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. ____________________ Information in this document is subject to change without notice. © 2001 Dell Computer Corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and DellWare are trademarks of Dell Computer Corporation; Intel is a registered trademark of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own. May 2001 P/N 82EWX Rev. A01 Contents 1 Before You Begin Preparing to Work Inside the Computer Recommended Tools Screw Identification .............. 10 11 12 ........................ ........................ 2 Removing and Replacing Parts Components Hard Drive ............................ ............................. .................... .................... 16 17 17 17 18 18 19 20 20 22 22 23 23 25 26 30 30 Removing the Hard Drive Replacing the Hard Drive Memory Module .......................... .............. Removing the Memory Module Cover Removing the Memory Modules Replacing the Memory Modules Mini-PCI Card Assembly ................. ................. ...................... ............. ............. Removing the Mini-PCI Card Assembly Replacing the Mini-PCI Card Assembly Keyboard Assembly . ........................ ................ ................ Removing the Keyboard Assembly Replacing the Keyboard Assembly Removing the Display Assembly .................. ........ Removing the 14.1-Inch Display Assembly Bezel Removing the 14.1-Inch Display Panel ............. Contents 5 Replacing the 14.1-Inch Display Panel ............. 31 34 34 35 35 Removing the Display-Feed Flex Cable (14.1-Inch Display Panel) 32 Removing the 12.1-Inch Display Assembly Bezel Removing the 12.1-Inch Display Panel Replacing the 12.1-Inch Display Panel Replacing the Display-Assembly Top Cover ........ ............. ........... ............. Removing the Display-Feed Flex Cable (12.1-Inch Display Panel) 36 Display Assembly Latch ...................... .............. 37 37 39 39 40 41 41 44 44 45 46 47 47 48 49 49 50 50 51 53 53 54 56 Removing the Display Assembly Latch Hinge Covers ............................ ................... ................... Removing the Hinge Covers Replacing the Hinge Covers Palmrest Assembly ......................... ................ ............ .... Removing the Palmrest Assembly Microprocessor Thermal Cooling Assembly Removing the Microprocessor Thermal Cooling Assembly Hybrid Cooling Fan ......................... ................ Removing the Hybrid Cooling Fan Microprocessor Module . ...................... .............. .............. Removing the Microprocessor Module Replacing the Microprocessor Module Reserve Battery . .......................... ................. ................. Removing the Reserve Battery . Replacing the Reserve Battery . Speaker Assemblies . ........................ ............... Removing the Speaker Assemblies . Replacing the Speaker Assembly System Board Assembly Replacing the System ................ ...................... .................. Removing the System Board . Board . . . . . . . . . . . . . . . . . . . Contents 6 Battery and Modular Bay Latch Assemblies ............ ... 57 57 Removing the Battery and Modular Bay Latch Assemblies . Index ................................... 59 Contents 7 8 Conte n ts SECTION 1 Before You Begin Preparing to Work Inside the Computer Recommended Tools Screw Identification w w w. d e l l . c o m | s u p p o r t . d e l l . c o m w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Preparing to Work Inside the Computer NOTICE: Only a certified service technician should perform repairs on your system. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside the computer. 1 2 3 Make sure that the work surface is clean to prevent scratching the computer cover. Save any work in progress and close all open application programs. Turn off the computer and all attached devices. NOTE: Make sure the computer is turned off and not in suspend-to-disk or hibernate mode. If you cannot shut down the computer using the computer's operating system, press and hold the power button for 4 seconds. 4 5 6 7 8 9 Make sure the computer is undocked. Disconnect the computer from the electrical outlet. To avoid possible damage to the system board, wait 10 to 20 seconds and then disconnect any attached devices. Disconnect all other external cables from the computer. Remove any installed PC Cards or plastic blanks from the PC Card slot. Close the display and turn the computer upside down on a flat work surface. NOTICE: To avoid damaging the system board, you must remove the main battery and secondary battery (if present) before you service the computer. 10 11 12 Remove the primary battery from the battery bay and the secondary battery from the modular bay, if a secondary battery is in use. Remove any installed device in the modular bay. To dissipate any static electricity while you work, use a wrist grounding strap or periodically touch an unpainted metal surface. 10 Be fo r e Yo u Be g in 13 Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by it edges or by its metal mounting bracket. Hold a component such as a microprocessor by its edges, not by its pins. Recommended Tools The procedures in this manual require the following tools: · · · · · #1 magnetized Phillips screwdriver Small flat-blade screwdriver Small plastic scribe Microprocessor extractor Flash BIOS update program diskette or CD (required only when upgrading the microprocessor or replacing the reserve battery) System Orientation back left right front B e fo re You Be gin 11 w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Screw Identification When you are removing and replacing components, photocopy the placemat as a tool to lay out and keep track of the component screws. The placemat provides the number of screws and the sizes. Screw Identification NOTICE: When reinstalling a screw, you must use a screw of the correct diameter and length. Make sure that the screw is properly aligned with its corresponding hole, and avoid overtightening. Screw Placement Hard Drive Door Security: (1 each) Keyboard to Bottom Case Assembly: (5 each) 12 Be fo r e Yo u Be g in Screw Placement Display Assembly Bezel: (6 each) Display Assembly Hinge Bracket to Bottom Case Assembly: (5 each) Rubber Screw Covers (6 each) Display Assembly and Flex Cable Retention Bracket to Top Cover: (5 each) Display Assembly EMI Shield Bracket: (2 each) Palmrest to Bottom Case Assembly: (5 each) (3 each) Hybrid Cooling Fan: (2 each) (1 each) B e fo re You Be gin 13 w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Screw Placement System Board to Bottom Case Assembly: (10 each) Display Panel to Support Bracket: (12.1-inch display panel only) (4 each) Display Assembly Latch: (2 each for 14.1-inch XGA display panels) 14 Be fo r e Yo u Be g in SECTION 2 Removing and R e p l a c i n g Pa r t s Components Hard Drive Memory Module Mini-PCI Card Assembly Keyboard Assembly Removing the Display Assembly Display Assembly Latch Hinge Covers Palmrest Assembly Microprocessor Thermal Cooling Assembly Hybrid Cooling Fan Microprocessor Module Reserve Battery Speaker Assemblies System Board Assembly Battery and Modular Bay Latch Assemblies w w w. d e l l . c o m | s u p p o r t . d e l l . c o m w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Components Exploded View display-assembly top cover keyboard palmrest assembly center control cover left speaker/antenna assembly thermal cooling assembly hybrid cooling fan hard drive system board right speaker/antenna assembly main battery modem and NIC connector covers fan guard modular bay device bottom case assembly memory module cover NOTICE: Only a certified service technician should perform repairs on your system. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: Unless otherwise noted, each procedure in this manual assumes that a part can be replaced by performing the removal procedure in reverse order. 16 Re m o vi n g a n d Re p l a c i n g Pa r ts Hard Drive NOTICE: The hard drive is very sensitive to shock. Handle the assembly by its edges (do not squeeze the top of the hard drive case), and avoid dropping it. Hard Drive bottom of computer M3 x 5-mm screw hard drive door Removing the Hard Drive NOTICE: Disconnect the computer and any attached devices from electrical outlets, and remove any installed batteries. NOTICE: To avoid ESD, ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer. NOTICE: Read "Preparing to Work Inside the Computer" before performing the following procedure. 1 2 3 Remove the M3 x 5-mm screw from the hard drive door. Slide the drive door up until the drive assembly tabs disengage from the door slots in the bottom case assembly. Pull the hard drive straight out of the bottom case assembly. Replacing the Hard Drive 1 Gently push the hard drive into the drive bay until the drive door is flush with the computer case. Re m o v i n g a nd Rep l a ci n g Part s 17 w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 2 3 Push down on the drive door until it snaps into place. Replace the M3 x 5-mm screw in the hard drive door. Memory Module Memory Module Cover Removing the Memory Module Cover NOTICE: Disconnect the computer and any attached devices from electrical outlets, and remove any installed batteries. NOTICE: To avoid ESD, ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer. NOTICE: Read "Preparing to Work Inside the Computer" before performing the following procedure. 1 Remove the memory module cover: a b Use a coin or flat-blade screwdriver to release the two captive screws that secure the memory module cover. Place your finger under the cover at the indentation and lift and slide the cover open. 18 Re m o vi n g a n d Re p l a c i n g Pa r ts NOTE: The screw labeled with the "circle K" in the middle of the memory module cover secures the keyboard assembly and does not secure the memory module cover. Memory Modules JDIM 1 JDIM 2 inner tabs (2 per socket) memory module sockets (2) Removing the Memory Modules NOTICE: Disconnect the computer and any attached devices from electrical outlets, and remove any installed batteries. NOTICE: To avoid ESD, ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer. Re m o v i n g a nd Rep l a ci n g Part s 19 w w w. d e l l . c o m | s u p p o r t . d e l l . c o m NOTICE: Read "Preparing to Work Inside the Computer" before performing the following procedure. 1 2 Remove the memory module cover. To release a memory module from its socket, spread apart the inner tabs of the memory module socket just far enough for the memory module to disengage from the socket. The module should pop up slightly. Lift the memory module out of its socket. 3 Replacing the Memory Modules 1 If you only have one memory module, install it in the socket labeled "JDIM1." Install a second memory module in the socket labeled "JDIM2." NOTE: Memory modules are keyed, or designed to fit into their sockets, in only one direction. NOTICE: The memory module must be inserted at a 45-degree angle to avoid damaging the connector. 2 Align the memory module's edge connector with the slot in the center of the memory module socket. With the module at a 45-degree angle, press the memory module's edge connector firmly into the memory module socket. Pivot the memory module down until it clicks into place. If you do not hear a click, remove the memory module and reinstall it. Insert the tabs on the memory module cover into the bottom case assembly. Rotate the memory module cover down and tighten the two captive s ...