HP Pavilion ze5300 Notebook PC HP Pavilion ze5200 Notebook PC HP Pavilion ze4300 Notebook PC HP Pavilion ze4200 Notebook PC HP Pavilion ze4100 Notebook PC HP nx9010 Notebook PC HP nx9005 Notebook PC HP nx9000 Notebook PC Compaq Evo Notebook N1050v Series Compaq Evo Notebook N1010v Series Compaq Presario 2500 Series Mobile PC Compaq Presario 2100 Series Mobile PC Compaq Presario 1100 Series Mobile PC Technology Code KE Service Manual © 2003 Hewlett-Packard Development Company, L.P. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries. HP shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provided "as is" without warranty of any kind, and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Service Manual Second Edition April 2003 First Edition January 2003 Document Part Number: 319733-002 Contents Product Information...................................................................................................... 1-1 Features .......................................................................................................................................1-48 Operation.....................................................................................................................................1-54 Specifications ..............................................................................................................................1-58 Internal Design ............................................................................................................................1-64 Removal and Replacement............................................................................................ 2-1 Disassembly Flowchart .................................................................................................................2-3 Removing the Battery....................................................................................................................2-4 Removing a SDRAM Module.......................................................................................................2-5 Removing the Wireless LAN Mini-PCI Card ...............................................................................2-7 Removing the Hard Disk Drive.....................................................................................................2-9 Replacing Small Parts .................................................................................................................2-11 Removing the Keyboard Cover...................................................................................................2-12 Removing the Speaker Assembly................................................................................................2-15 Removing the Keyboard..............................................................................................................2-16 Removing the Switchboard PCA ................................................................................................2-19 Removing the CD/DVD Drive ....................................................................................................2-20 Removing the Display Assembly ................................................................................................2-23 Removing the Top Case ..............................................................................................................2-26 Removing the Floppy Drive ........................................................................................................2-32 Removing the Infrared (I/R) PCA ...............................................................................................2-36 Removing the Audio PCA...........................................................................................................2-38 Removing the Heat Sink (with Fan)............................................................................................2-40 Removing the CPU Module ........................................................................................................2-44 Removing the RJ11/1394 Connector Module .............................................................................2-48 Removing the Motherboard ........................................................................................................2-50 Replacing Components on a Bottom Case ..................................................................................2-59 Repairing the BIOS IC ................................................................................................................2-61 Removing Other Components .....................................................................................................2-63 Troubleshooting and Diagnostics ................................................................................. 3-1 Support by Authorized Service Providers .....................................................................................3-1 Troubleshooting ............................................................................................................................3-2 Diagnostic Tools .........................................................................................................................3-18 Replaceable Parts........................................................................................................... 4-1 Reference Information .................................................................................................. 5-1 Password Removal Policy .............................................................................................................5-1 Hewlett-Packard Display Quality Statement.................................................................................5-2 Service Notes and Obsolete Parts..................................................................................................5-4 Service Manual iii Figures Figure 1-1. Front View ...................................................................................................................... 1-48 Figure 1-2. Back View....................................................................................................................... 1-49 Figure 1-3. Bottom View ................................................................................................................... 1-50 Figure 1-4. Front View ...................................................................................................................... 1-51 Figure 1-5. Back View....................................................................................................................... 1-52 Figure 1-6. Bottom View ................................................................................................................... 1-53 Figure 1-7. Resetting the Notebook ................................................................................................... 1-57 Figure 1-8. Replaceable Module Diagram......................................................................................... 1-64 Figure 2-1. Disassembly Flow ............................................................................................................. 2-3 Figure 2-2. Removing the Battery ....................................................................................................... 2-4 Figure 2-3. Removing an SDRAM Module......................................................................................... 2-5 Figure 2-4. Removing an SDRAM Module......................................................................................... 2-6 Figure 2-5. Removing the Mini-PCI Card ........................................................................................... 2-7 Figure 2-6. Removing the Mini-PCI Card ........................................................................................... 2-8 Figure 2-7. Removing the Hard Disk Drive......................................................................................... 2-9 Figure 2-8. Removing the Hard Disk Drive Tray .............................................................................. 2-10 Figure 2-9. Removing the Keyboard Cover....................................................................................... 2-13 Figure 2-10. Disconnecting the Speaker Cable.................................................................................. 2-14 Figure 2-11. Removing the Speaker Assembly.................................................................................. 2-15 Figure 2-12. Removing the Keyboard................................................................................................ 2-17 Figure 2-13. Removing the Switchboard PCA .................................................................................. 2-18 Figure 2-14. Removing the Switchboard PCA .................................................................................. 2-19 Figure 2-15. Removing the CD/DVD Drive ...................................................................................... 2-21 Figure 2-16. Removing the CD/DVD Drive ...................................................................................... 2-22 Figure 2-17. Removing the Display Assembly .................................................................................. 2-24 Figure 2-18. Removing the Top Case ................................................................................................ 2-27 Figure 2-19. Removing the Top Case Screws.................................................................................... 2-29 Figure 2-20. Removing the Top Case Screws.................................................................................... 2-30 Figure 2-21. Removing the Top Case ................................................................................................ 2-31 Figure 2-22. Removing the Floppy Drive.......................................................................................... 2-33 Figure 2-23. Removing the Floppy Drive.......................................................................................... 2-35 Figure 2-24. Removing the I/R PCA ................................................................................................. 2-37 Figure 2-25. Removing the Audio PCA............................................................................................. 2-39 Figure 2-26. Removing the Heat Sink (with Fan).............................................................................. 2-40 Figure 2-27. Removing the Heat Sink (with Fan).............................................................................. 2-42 Figure 2-28. Removing the CPU Module .......................................................................................... 2-45 Figure 2-29. Removing the CPU Module .......................................................................................... 2-47 Figure 2-30. Removing the RJ11/1394 Connector Module............................................................... 2-49 Figure 2-31. Removing the Motherboard .......................................................................................... 2-51 Figure 2-32. Removing the Hard Disk Drive Guide .......................................................................... 2-53 Figure 2-33. Disconnecting the Motherboard Cables ........................................................................ 2-54 Figure 2-34. Removing the Motherboard .......................................................................................... 2-56 Figure 2-35. Example of Serial Number Label.................................................................................. 2-59 Figure 2-36. Replacing the Antennas................................................................................................. 2-60 Figure 2-37. Removing a PCMCIA Door.......................................................................................... 2-60 Figure 2-38. Boot-Block Jumper ....................................................................................................... 2-62 Figure 3-1. Basic Troubleshooting Steps............................................................................................. 3-2 Figure 4-1. Exploded View.................................................................................................................. 4-2 Figure 4-2. Exploded View.................................................................................... ...