User manual HP LASERJET 3050 - Software Guide

HP LaserJet 3050/3052/3055/3390/3392 All-in-One Software Technical Reference HP LaserJet 3050/3052/3055/3390/3392 all-in-one Software Technical Reference Copyright © 2006 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 1, 04/2006 Trademarks Adobe®, Acrobat®, and PostScript® are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries/regions. 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Table of contents 1 Purpose and scope Introduction.............................................................................................................................................1 HP LaserJet all-in-one product comparison...........................................................................................3 Printing-system software availability and fulfillment...............................................................................7 Documentation availability and localization............................................................................................9 2 Software description Operating systems...............................................................................................................................16 Supported Windows operating systems..............................................................................16 Fully supported operating systems.....................................................................16 Print and scan driver supported operating systems............................................16 Windows system requirements............................................................................................16 Windows operating system requirements...........................................................16 Printing from other operating systems.................................................................................17 Software component information..........................................................................................................19 New HP LaserJet all-in-one software features....................................................................19 HP LaserJet all-in-one print-system software for Windows.................................................19 Software component comparison........................................................................................21 Software component availability..........................................................................................22 Software component localization.........................................................................................23 HP Extended Capabilities.....................................................................................................................30 Scanning software................................................................................................................................31 Scanning methods...............................................................................................................31 HP LaserJet Scan software.................................................................................................32 E-mail..................................................................................................................37 Scan settings.......................................................................................................37 Scan drivers.........................................................................................................................39 TWAIN driver.......................................................................................................39 TWAIN compatibility...........................................................................39 TWAIN-driver user interface...............................................................40 WIA driver...........................................................................................................41 Fax Setup Wizard.................................................................................................................................43 HP Send Fax software.........................................................................................................................51 Faxing to multiple recipients................................................................................................53 Creating a cover page.........................................................................................................54 Faxing without first printing and scanning the document.....................................................56 HP Embedded Web Server (EWS)......................................................................................................57 Status...................................................................................................................................58 Device Status......................................................................................................58 ENWW iii Supplies Status (HP LaserJet 3390/3392 all-in-one only)...................................59 Device Configuration...........................................................................................59 Network Configuration.........................................................................................62 Print Info Pages...................................................................................................63 Event Log............................................................................................................64 System.................................................................................................................................64 Device Information..............................................................................................65 Paper Handling...................................................................................................66 Print Quality.........................................................................................................67 Paper Types........................................................................................................68 System Setup......................................................................................................69 Service................................................................................................................70 Print.....................................................................................................................................70 Printing................................................................................................................71 PCL5e.................................................................................................................72 PostScript............................................................................................................73 Fax.......................................................................................................................................73 Fax Receive........................................................................................................74 Fax Phone Book..................................................................................................75 Networking...........................................................................................................................75 IP Configuration..................................................................................................76 Advanced............................................................................................................77 Bonjour (Macintosh only)....................................................................................77 SNMP..................................................................................................................78 Network Configuration.........................................................................................78 Password............................................................................................................79 Available product configurations..........................................................................................................80 Software features by connection type..................................................................................80 Supported configurations.....................................................................................................81 Direct connection................................................................................................81 Network connection options................................................................................81 Local connection that uses Microsoft peer-to-peer networking (Windows only)...................................................................................81 Networking requirements....................................................................82 Multitasking capabilities.......................................................................................................82 Differences between the network-connected and the direct-connected configurations......................................................................................................................83 Supported third-party software.............................................................................................................84 Text-recognition software....................................................................................................84 About text-recognition reliability..........................................................................84 Other PC fax programs........................................................................................................84 3 HP traditional print drivers for Windows HP Traditional PCL 6 Driver and HP Traditional PCL 5e Driver features (for Windows 98 SE and Windows Me)........................................................................................................................................86 Access to print drivers.........................................................................................................86 Access to print drivers from software programs..................................................86 Access to print drivers in Windows 98 SE and Windows Me..............................86 Help system ........................................................................................................................87 What's this? Help................................................................................................87 iv ENWW Context-sensitive Help........................................................................................87 Constraint messages..........................................................................................87 Bubble Help ........................................................................................................88 Finishing tab features..........................................................................................................90 Print Task Quick Sets..........................................................................................91 Default Print Settings..........................................................................91 User Guide Print Settings...................................................................91 Custom Print Task Quick Sets ...........................................................91 Document Options..............................................................................................91 Correct Order for Straight Paper Path ...............................................92 Print on Both Sides (Manually) ..........................................................92 Manually printing on both sides (HP LaserJet 3050/3052/3055 allin-one)................................................................................................92 Manually printing on both sides (HP LaserJet 3390/3392 all-inone)....................................................................................................93 Flip Pages Up.....................................................................................93 Booklet Printing..................................................................................94 Book and booklet printing...................................................................94 Pages per Sheet.................................................................................95 Document preview image....................................................................................96 Print Quality ........................................................................................................96 Current Setting...................................................................................97 Output Settings group box..................................................................97 Font Settings group box ....................................................................97 Effects tab features .............................................................................................................97 Print Task Quick Sets..........................................................................................98 Document preview image ...................................................................................98 Fit To Page..........................................................................................................99 Print Document On.............................................................................99 Scale to Fit..........................................................................................99 % of Normal Size ...............................................................................99 Watermarks.......................................................................................................100 Watermarks drop-down menu..........................................................100 First Page Only.................................................................................100 Edit....................................................................................................................101 Current Watermarks.........................................................................101 Watermark Message........................................................................102 Message Angle.................................................................................102 Document preview image.................................................................102 Font Attributes..................................................................................102 Default settings.................................................................................103 Paper tab features.............................................................................................................103 Print Task Quick Sets........................................................................................104 Paper Options...................................................................................................104 Size is...............................................................................................105 Source Is..........................................................................................106 Type is .............................................................................................106 Use Different Paper/Covers..............................................................107 First Page.........................................................................108 Front Cover......................................................................108 ENWW v Other Pages.....................................................................109 Last Page.........................................................................110 Back Cover.......................................................................111 Custom.............................................................................................112 Name................................................................................113 Save, Delete, or Rename.................................................113 Custom size (width and height controls) .........................114 Custom width and height control limits.............................115 Paper and envelope icons................................................115 Dynamic measurement units ...........................................115 Close................................................................................115 Document preview image..................................................................................116 Product image...................................................................................................116 Basics tab features ...........................................................................................................116 Print Task Quick Sets........................................................................................117 Copies...............................................................................................................117 Orientation.........................................................................................................118 Portrait..............................................................................................118 Landscape........................................................................................118 Rotate by 180 degrees.....................................................................118 Document preview image .................................................................................118 About.................................................................................................................118 Configure tab features.......................................................................................................119 Printer Model.....................................................................................................120 Paper Handling Options ...................................................................................121 Duplexing Unit..................................................................................121 Allow Manual Duplexing...................................................................121 Optional Paper Sources ..................................................................121 Other Options ...................................................................................................121 Allow Scaling from Large Paper.......................................................122 Fonts ................................................................................................122 Printer Memory ................................................................................123 Include Types in Application Source List selection...........................123 Printer image ....................................................................................................123 Windows PS Emulation Driver features (for Windows 98 SE and Windows Me) ..............................124 HP postscript level 3 emulation support ...........................................................................124 Access to print-driver settings in Windows 98 SE and Windows Me.................................124 Paper ................................................................................................................................124 Paper size.........................................................................................................125 Layout...............................................................................................................126 Orientation.........................................................................................................126 Paper source.....................................................................................................126 Copies...............................................................................................................126 Custom..............................................................................................................126 Unprintable Area...............................................................................................126 More Options.....................................................................................................126 About.................................................................................................................126 Restore Defaults...............................................................................................126 Graphics............................................................................................................................126 Resolution.........................................................................................................127 vi ENWW Halftoning..........................................................................................................127 Special..............................................................................................................127 Scaling..............................................................................................................128 Restore Defaults button....................................................................................128 Device Options..................................................................................................................128 Available printer memory (in KB)......................................................................128 Printer features..................................................................................................128 Restore Defaults button....................................................................................129 PostScript..........................................................................................................................129 PostScript output format....................................................................................129 PostScript header..............................................................................................130 Print PostScript error information......................................................................130 Advanced..........................................................................................................130 Restore Defaults...............................................................................................132 4 HP PCL 6, PCL 5, and PS emulation unidrivers for Windows Introduction.........................................................................................................................................133 Access to drivers................................................................................................................................134 Printing Preferences driver tabs........................................................................................134 Properties driver tabs.........................................................................................................134 Help system .......................................................................................................................................135 What's this? Help...............................................................................................................135 Context-sensitive Help.......................................................................................................135 Constraint messages.........................................................................................................135 HP postscript level 3 emulation support ............................................................................................137 Advanced tab features ......................................................................................................................138 Paper/Output settings........................................................................................................139 Copy Count setting ...........................................................................................140 Graphic settings.................................................................................................................140 TrueType Font settings.....................................................................................140 Document Options.............................................................................................................140 Advanced Printing Features..............................................................................141 Print Optimizations (HP PCL 6 Unidriver only)..................................................141 PostScript Options (PS Emulation Unidriver only)............................................141 PostScript Output Option..................................................................142 TrueType Font Download option......................................................142 PostScript Language Level...............................................................143 Send PostScript Error Handler.........................................................143 Negative Output................................................................................143 Printer Features................................................................................................143 Print All Text as Black.......................................................................143 Send TrueType as Bitmap (HP PCL 6 Unidriver only) ....................143 REt (HP PCL 6 Unidriver only).........................................................143 Layout Options..................................................................................................144 Page Order.......................................................................................144 Paper/Quality tab features..................................................................................................................145 Print Task Quick Sets........................................................................................................146 Default Print Settings........................................................................................146 User Guide Print Settings .................................................................................146 Type new Quick Set name here........................................................................146 ENWW vii Paper Options group box...................................................................................................147 Size is:...............................................................................................................147 Use Different Paper/Covers check box.............................................................148 Source Is: drop-down menu..............................................................................148 Type is: drop-down menu..................................................................................148 Use Different Paper/Covers options..................................................................149 Front Cover and Back Cover options...............................................150 First Page, Other Pages, and Last Page options.............................151 Document preview image..................................................................................................152 Print Quality group box......................................................................................................152 Effects tab features............................................................................................................................153 Print Task Quick Sets........................................................................................................154 Resizing Options group box...............................................................................................154 Actual Size setting.............................................................................................154 Print Document On setting ...............................................................................154 Scale to Fit option ............................................................................................154 % of Normal Size option ...................................................................................155 Document preview image..................................................................................................155 Watermarks group box......................................................................................................156 Current Watermarks..........................................................................................157 Watermark Message.........................................................................................157 Message Angle.................................................................................................157 Font Attributes...................................................................................................157 Name................................................................................................158 Color.................................................................................................158 Shading............................................................................................159 Size...................................................................................................159 Style..................................................................................................159 Default settings.................................................................................160 Finishing tab features.........................................................................................................................161 Print Task Quick Sets........................................................................................................162 Document Options.............................................................................................................162 Correct Order for Straight Paper Path check box.............................................162 Print on Both Sides (Manually) check box .......................................................162 Manually printing on both sides (HP LaserJet 3050/3052/3055 allin-one)..............................................................................................162 Manually printing on both sides (HP LaserJet 3390/3392 all-inone)..................................................................................................163 Flip Pages Up....................................................................................................163 Booklet layout....................................................................................................164 Book and booklet printing.................................................................164 Printing a Booklet.............................................................................164 Printing a book..................................................................................164 Pages per Sheet...............................................................................................164 Print Page Borders............................................................................................165 Page Order........................................................................................................165 Document preview image..................................................................................................166 Orientation group box........................................................................................................166 Portrait option button.........................................................................................166 Landscape option button...................................................................................166 viii ENWW Rotate by 180 degrees check box.....................................................................166 Device Settings tab features..............................................................................................................167 Form to Tray Assignment..................................................................................................168 Font Substitution Table......................................................................................................169 Installable Options.............................................................................................................170 Tray 2................................................................................................................170 Allow Manual Duplexing....................................................................................170 Printer Memory..................................................................................................170 PostScript Passthrough (PS Emulation Unidriver only)....................................170 Additional Device Settings options (PS Emulation Unidriver only)....................................170 Available PostScript Memory............................................................................171 Output Protocol..................................................................................................................171 Send CTRL-D Before Each Job.........................................................................................171 Send CTRL-D After Each Job............................................................................................172 Convert Gray Text to PostScript Gray...............................................................................172 Convert Gray Graphics to PostScript Gray........................................................................172 Add Euro Currency Symbol to PostScript Fonts................................................................172 Job Timeout.......................................................................................................................172 Wait Timeout......................................................................................................................172 Minimum Font Size to Download as Outline......................................................................172 Maximum Font Size to Download as Outline.....................................................................172 About tab features..............................................................................................................................173 5 The HP ToolboxFX Overview of the HP ToolboxFX..........................................................................................................176 Starting the HP ToolboxFX................................................................................................176 Structure............................................................................................................................177 Key features.......................................................................................................................................178 Receive faxes to this computer..........................................................................................178 Receive Alert messages for device events........................................................................179 HP Device pop-up alert messages....................................................................180 System-tray icon alert.......................................................................................180 Desktop alert.....................................................................................................181 E-mail alert........................................................................................................181 The HP ToolboxFX folders.................................................................................................................182 Status folder.......................................................................................................................182 Device Status....................................................................................................182 Supplies Status (HP LaserJet 3390/3392 all-in-one only).................................183 Device Configuration.........................................................................................184 Network Configuration.......................................................................................189 Print Info Pages.................................................................................................192 Event Log..........................................................................................................193 Alerts folder........................................................................................................................194 Set up Status Alerts..........................................................................................194 Set up E-mail Alerts..........................................................................................196 Fax folder...........................................................................................................................198 Fax Tasks..........................................................................................................198 Fax Phone Book................................................................................................199 Fax Send Log and Fax Receive Log.................................................................201 Fax Data Properties..........................................................................................204 ENWW ix Help folder.........................................................................................................................204 Troubleshooting................................................................................................205 How do I...?.......................................................................................................207 Animated Demonstrations.................................................................................209 User Guide........................................................................................................210 Readme.............................................................................................................211 System Settings folder.......................................................................................................211 Device Information............................................................................................211 Paper Handling.................................................................................................212 Print Quality.......................................................................................................216 Paper Types......................................................................................................218 System Setup....................................................................................................220 Service..............................................................................................................221 Device Polling...................................................................................................222 Save/Restore Settings......................................................................................223 Print Settings folder...........................................................................................................224 Printing..............................................................................................................224 PCL5e...............................................................................................................225 PostScript..........................................................................................................226 Network Settings folder......................................................................................................227 IP Configuration................................................................................................228 Advanced..........................................................................................................229 SNMP................................................................................................................230 Network Configuration.......................................................................................232 Password..........................................................................................................234 Other screens.....................................................................................................................................236 About HP ToolboxFX dialog box........................................................................................236 HP Instant Support............................................................................................................236 Product Support.................................................................................................................237 Product Registration..........................................................................................................237 Supplies Ordering..............................................................................................................237 6 Installing Windows printing-system components Installation overview...........................................................................................................................240 Installation options..............................................................................................................................242 Windows installation for direct connections.......................................................................242 Setting up Windows sharing (peer-to-peer networking)....................................242 Setting up the host computer running Windows 98 SE, Windows Me, or Windows 2000.......................................................243 Setting up the host computer running Windows XP.........................243 Setting up client computers running Windows 98 SE, Windows Me, or Windows 2000.......................................................243 Setting up client computers running Windows XP............................244 Windows Installation for computers on a network.............................................................244 Network setup...................................................................................................244 Windows installation instructions for networked computers..............................245 Installing the print driver only.............................................................................................245 Print driver installation for Windows 98 SE or Windows Me.............................245 Print-driver installation for Windows 2000, Windows XP, or Windows Server 2003.......................................................................................246 x ENWW Hardware-first installation..................................................................................................246 Printing-system software installation..................................................................................................248 USB installation dialog box options for Windows...............................................................250 Network installation dialog box options for Windows.........................................................266 Uninstall..............................................................................................................................................284 Uninstall instructions for Windows.....................................................................................284 Uninstalling a Typical or Minimum installation..................................................284 Using the HP LaserJet all-in-one software Uninstall component (recommended)................................................................................284 Using the Windows Add or Remove Programs component.............284 Using the printing-system CD...........................................................285 Uninstalling an Add-Printer installation.............................................................286 Windows 98 SE or Windows Me......................................................286 Windows 2000 or Windows XP........................................................286 Files and folders not removed and manual uninstall (Windows).......................................286 7 Macintosh software overview Supported Macintosh operating systems...........................................................................................290 Supported e-mail programs................................................................................................................291 Software for Macintosh.......................................................................................................................292 Software components for Macintosh.................................................................................292 Software features not available on Macintosh operating systems.....................................293 Software component availability for Macintosh..................................................................293 Software component localization.......................................................................................294 Ordering software for Macintosh........................................................................................294 HP EWS Device Configuration..........................................................................................295 Access...............................................................................................................295 HP EWS Device Configuration screens............................................................295 Status...............................................................................................296 System..............................................................................................296 Print..................................................................................................297 Fax....................................................................................................297 Networking........................................................................................297 System requirements for a direct connection (Macintosh).................................................................299 Installation overview...........................................................................................................................300 Installation options..............................................................................................................................301 Macintosh installation instructions for direct connections..................................................301 Macintosh installation instructions for networked computers.............................................301 Installation dialog-box options for Macintosh.....................................................................................303 HP LaserJet all-in-one uninstall instructions for Macintosh................................................................314 8 Engineering details Media attributes..................................................................................................................................316 Media sources and destinations........................................................................................316 Source commands.............................................................................................................317 Media types and sizes.......................................................................................................317 Media features and attributes............................................................................317 Custom media sizes..........................................................................................320 Media-type commands......................................................................................320 HP System Diagnostics......................................................................................................................321 ENWW xi System...............................................................................................................................321 Devices..............................................................................................................................321 Applications.......................................................................................................................322 HP Applications.................................................................................................................323 Logging..............................................................................................................................323 Troubleshooting..................................................................................................................................325 Port communication...........................................................................................................325 Overview...........................................................................................................325 USB port connections.......................................................................................325 Device conflicts in Windows..............................................................................325 Opening the Windows Device Manager...........................................326 Check for device conflicts.................................................................326 Guidelines for troubleshooting and resolving device conflicts..........326 Installed Devices..............................................................................327 File to E-mail utility.............................................................................................................328 Standalone scrubber..........................................................................................................329 E-mail.................................................................................................................................329 HP LaserJet Scan..............................................................................................................329 Summary of HP ToolboxFX known issues.........................................................................................330 .NET Framework dependencies........................................................................................330 Device communication.......................................................................................................331 Obtaining debug information from HP ToolboxFX.............................................................332 USB drivers are unsigned .................................................................................................333 A need to enable or disable HP ToolboxFX arises............................................................333 Windows Readme..............................................................................................................................335 Introduction........................................................................................................................335 Purpose of this document.................................................................................335 Who needs this software?.................................................................................336 Overview of the printing-system components...................................................336 Late-breaking information..................................................................................................339 Known issues and workarounds.......................................................................339 Issues fixed.......................................................................................................342 Installation Instructions......................................................................................................342 Installation options............................................................................................342 Installing software on Windows 2000 and Windows XP...................................342 Installing software on Windows 98 SE and Windows Me.................................343 Uninstaller.........................................................................................................343 Technical assistance.........................................................................................................343 Customer support..............................................................................................344 Web...................................................................................................................344 HP software and support services -- additional information.............................344 Legal statements...............................................................................................................344 Trademark notices............................................................................................344 Warranty and copyright.....................................................................................344 Index...................................................................................................................................................................345 xii ENWW List of tables Table 1-1 Table 1-2 Table 1-3 Table 1-4 Table 2-1 Table 2-2 Table 2-3 Table 2-4 Table 2-5 Table 2-6 Table 2-7 Table 2-8 Table 2-9 Table 3-1 Table 3-2 Table 3-3 Table 3-4 Table 3-5 Table 3-6 Table 4-1 Table 4-2 Table 4-3 Table 5-1 Table 5-2 Table 5-3 Table 5-4 Table 5-5 Table 5-6 Table 7-1 Table 7-2 Table 7-3 Table 8-1 Table 8-2 Table 8-3 Table 8-4 Table 8-5 Table 8-6 Software technical reference overview...........................................................................................1 Features of the HP LaserJet all-in-one products.............................................................................3 CD part numbers for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one printing-system software...........................................................................................................................................7 User documentation availability and localization.............................................................................9 Software components for Windows...............................................................................................20 Software component comparison..................................................................................................21 Software component availability for the HP LaserJet 3050/3052/3055/3390/3392 all-inone................................................................................................................................................22 Software component localization by language, A-K......................................................................23 Software component localization by language, L-Z......................................................................25 Examples of supported e-mail programs......................................................................................37 Available scan settings..................................................................................................................37 Software features by connection type...........................................................................................80 Multitasking capabilities................................................................................................................82 Bubble Help messages.................................................................................................................88 Page orientation............................................................................................................................94 Standard paper types and engine speeds..................................................................................106 Name drop-down menu text strings ...........................................................................................114 Custom media sizes ...................................................................................................................115 Close dialog box text strings ......................................................................................................115 Standard paper types and engine speeds..................................................................................149 Watermark color values..............................................................................................................158 Page orientation..........................................................................................................................163 Alerts...........................................................................................................................................195 Paper Handling options and settings..........................................................................................213 Print Quality options and settings................................................................................................217 Print mode settings and default fuser modes..............................................................................219 Printing options and settings.......................................................................................................225 Advanced Network Settings options and settings.......................................................................230 Software components for Macintosh...........................................................................................292 Software component availability for Macintosh...........................................................................294 CD part numbers for the HP LaserJet all-in-one software..........................................................295 HP LaserJet 3050 all-in-one media sources and destinations ...................................................316 HP LaserJet 3052/3055 all-in-one media sources and destinations ..........................................316 HP LaserJet 3390/3392 all-in-oneHP LaserJet 3052/3055 all-in-one media sources and destinations ................................................................................................................................316 Media-source commands ...........................................................................................................317 Supported features and attributes, by driver...............................................................................317 Supported media types...............................................................................................................319 ENWW xiii Table 8-7 Table 8-8 Table 8-9 Table 8-10 Custom media sizes....................................................................................................................320 Media-type commands................................................................................................................320 Devices installed by the HP LaserJet 3050/3052/3055/3390/3392 all-in-one software in Windows 2000 and Windows XP................................................................................................327 Devices installed by the HP LaserJet 3050/3052/3055/3390/3392 all-in-one software in Windows 98 SE and Windows Me..............................................................................................328 xiv ENWW List of figures Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5 Figure 2-6 Figure 2-7 Figure 2-8 Figure 2-9 Figure 2-10 Figure 2-11 Figure 2-12 Figure 2-13 Figure 2-14 Figure 2-15 Figure 2-16 Figure 2-17 Figure 2-18 Figure 2-19 Figure 2-20 Figure 2-21 Figure 2-22 Figure 2-23 Figure 2-24 Figure 2-25 Figure 2-26 Figure 2-27 Figure 2-28 Figure 2-29 Figure 2-30 Figure 2-31 Figure 2-32 Figure 2-33 Figure 2-34 Figure 2-35 Figure 2-36 Figure 2-37 Figure 2-38 Figure 2-39 Figure 2-40 Welcome to the HP Product Survey Program screen...................................................................30 HP LaserJet Scan dialog box........................................................................................................33 HP LaserJet Scan dialog box........................................................................................................33 Scan Setup Options dialog box.....................................................................................................34 HP LaserJet Scan dialog box flowchart ­ 1 of 2...........................................................................35 HP LaserJet Scan dialog box flowchart ­ 2 of 2...........................................................................36 TWAIN-driver user interface..........................................................................................................40 Scan Preferences ­ Web Page Dialog..........................................................................................41 Fax Setup Utility ­ Welcome screen.............................................................................................43 Fax Setup Utility ­ Fax Setup: Dial prefix screen..........................................................................44 Fax Setup Utility ­ Fax Setup: Distinctive Ring screen.................................................................45 Fax Setup Utility ­ Fax Setup: Fax Line screen............................................................................46 Fax Setup Utility ­ Fax Identification: User Information screen....................................................47 Fax Setup Utility ­ Fax identification: Telephone number screen.................................................48 Fax Setup Utility ­ Fax identification: Shared telephone line screen............................................49 Fax Setup Utility ­ Fax identification: Manual answer mode screen.............................................49 HP LaserJet Send Fax dialog box ­ user interface.......................................................................51 HP LaserJet Send Fax dialog box ­ multiple recipients ­ keyboard.............................................53 HP LaserJet Send Fax dialog box ­ multiple recipients ­ Phone Book........................................54 HP LaserJet Send Fax dialog box ­ cover page...........................................................................55 Device Status screen....................................................................................................................58 Supplies Status screen.................................................................................................................59 Device configuration screen ­ 1 of 5.............................................................................................59 Device configuration screen ­ 2 of 5.............................................................................................60 Device configuration screen ­ 3 of 5.............................................................................................60 Device configuration screen ­ 4 of 5.............................................................................................61 Device configuration screen ­ 5 of 5.............................................................................................61 Network configuration screen ­ 1 of 2...........................................................................................62 Network configuration screen ­ 2 of 2...........................................................................................62 Print Info Pages screen.................................................................................................................63 Event log screen...........................................................................................................................64 Device Information screen............................................................................................................65 Paper Handling screen..................................................................................................................66 Print Quality screen.......................................................................................................................67 Paper Types screen......................................................................................................................68 System Setup screen....................................................................................................................69 Service screen..............................................................................................................................70 Printing screen..............................................................................................................................71 PCL5e screen...............................................................................................................................72 PostScript screen..........................................................................................................................73 ENWW xv Figure 2-41 Figure 2-42 Figure 2-43 Figure 2-44 Figure 2-45 Figure 2-46 Figure 2-47 Figure 2-48 Figure 2-49 Figure 3-1 Figure 3-2 Figure 3-3 Figure 3-4 Figure 3-5 Figure 3-6 Figure 3-7 Figure 3-8 Figure 3-9 Figure 3-10 Figure 3-11 Figure 3-12 Figure 3-13 Figure 3-14 Figure 3-15 Figure 3-16 Figure 3-17 Figure 3-18 Figure 3-19 Figure 3-20 Figure 3-21 Figure 3-22 Figure 3-23 Figure 3-24 Figure 3-25 Figure 3-26 Figure 3-27 Figure 4-1 Figure 4-2 Figure 4-3 Figure 4-4 Figure 4-5 Figure 4-6 Figure 4-7 Figure 4-8 Figure 4-9 Figure 4-10 Figure 4-11 Figure 4-12 Figure 4-13 Figure 4-14 Fax Receive screen......................................................................................................................74 Fax Phone Book screen................................................................................................................75 IP Configuration screen.................................................................................................................76 Advanced screen..........................................................................................................................77 Bonjour screen..............................................................................................................................77 SNMP screen................................................................................................................................78 Network Configuration screen ­ 1 of 2..........................................................................................78 Network Configuration screen ­ 2 of 2..........................................................................................79 Password screen...........................................................................................................................79 A typical constraint message........................................................................................................87 A property page with a Bubble Help icon......................................................................................88 Finishing tab - HP Traditional PCL 6 Driver..................................................................................90 Document Options group box.......................................................................................................92 Page-order preview images .........................................................................................................95 Print Quality Details dialog box - HP Traditional PCL 6 Driver......................................................97 Effects tab - HP Traditional PCL 6 Driver......................................................................................98 Preview images - Legal on Letter; Scale to Fit off (left) and on (right)..........................................99 Watermark Details dialog box ....................................................................................................101 Paper tab - HP Traditional PCL 6 Driver.....................................................................................104 Paper Options group box (default)..............................................................................................105 First Page options ......................................................................................................................108 Front Cover options ....................................................................................................................109 Other Pages options...................................................................................................................110 Last Page options ......................................................................................................................110 Back Cover setting .....................................................................................................................111 Custom Paper Size dialog box ...................................................................................................112 Basics tab ­ HP Traditional PCL 6 Driver...................................................................................117 About This Driver dialog box.......................................................................................................119 Configure tab...............................................................................................................................120 More Configuration Options dialog box ......................................................................................121 Configure Font DIMMs dialog box...............................................................................................122 Paper tab - HP PS traditional driver............................................................................................125 Graphics tab................................................................................................................................127 Device Options tab......................................................................................................................128 PostScript tab .............................................................................................................................129 Advanced PostScript options......................................................................................................131 A typical constraint message......................................................................................................135 Advanced tab ­ HP PCL 6 Unidriver...........................................................................................138 Advanced tab ­ PS Emulation Unidriver.....................................................................................139 Advanced tab - PS Emulation Unidriver - PostScript Options.....................................................142 Paper/Quality tab........................................................................................................................145 Paper Options group box ...........................................................................................................147 Front Cover setting .....................................................................................................................150 First Page, Other Pages, and Last Page options .......................................................................151 Effects tab ..................................................................................................................................153 Preview images - Legal on Letter; Scale to Fit off (left) and on (right) .......................................155 Watermark Details dialog box.....................................................................................................156 Finishing tab - HP PCL 6 Unidriver.............................................................................................161 Page-order preview images .......................................................................................................165 Device Settings tab - HP PCL 6 Unidriver...................................................................................167 xvi ENWW Figure 4-15 Figure 4-16 Figure 4-17 Figure 5-1 Figure 5-2 Figure 5-3 Figure 5-4 Figure 5-5 Figure 5-6 Figure 5-7 Figure 5-8 Figure 5-9 Figure 5-10 Figure 5-11 Figure 5-12 Figure 5-13 Figure 5-14 Figure 5-15 Figure 5-16 Figure 5-17 Figure 5-18 Figure 5-19 Figure 5-20 Figure 5-21 Figure 5-22 Figure 5-23 Figure 5-24 Figure 5-25 Figure 5-26 Figure 5-27 Figure 5-28 Figure 5-29 Figure 5-30 Figure 5-31 Figure 5-32 Figure 5-33 Figure 5-34 Figure 5-35 Figure 5-36 Figure 5-37 Figure 5-38 Figure 5-39 Figure 5-40 Figure 5-41 Figure 5-42 Figure 5-43 Figure 5-44 Figure 5-45 Figure 5-46 Figure 5-47 Device Settings tab - PS Emulation Unidriver.............................................................................168 Font Substitution Table...............................................................................................................169 About tab.....................................................................................................................................173 HP ToolboxFX ­ Windows system tray icon...............................................................................176 HP ToolboxFX ­ Fax Received pop-up message.......................................................................179 HP Device Alert ­ CLOSE DOOR pop-up message...................................................................180 HP Device Alert ­ CLOSE DOOR System Tray and Desktop pop-up message.........................181 Device Status screen..................................................................................................................183 Supplies Status screen...............................................................................................................184 Device Configuration screen ­ 1 of 5..........................................................................................185 Device Configuration screen ­ 2 of 5..........................................................................................186 Device Configuration screen ­ 3 of 5..........................................................................................187 Device Configuration screen ­ 4 of 5..........................................................................................188 Device Configuration screen ­ 5 of 5..........................................................................................189 Network Configuration screen ­ 1 of 3........................................................................................190 Network Configuration screen ­ 2 of 3........................................................................................191 Network Configuration screen ­ 3 of 3........................................................................................191 Print Information Pages screen...................................................................................................193 Event Log screen........................................................................................................................194 Set up Status Alerts screen.........................................................................................................195 Set up E-mail Alerts screen ­ 1 of 3............................................................................................196 Set up E-mail Alerts screen ­ 2 of 3............................................................................................197 Set up E-mail Alerts screen ­ 3 of 3............................................................................................197 Fax Tasks screen........................................................................................................................199 Fax Phone Book screen..............................................................................................................200 Fax Send Log screen..................................................................................................................202 Fax Receive log screen...............................................................................................................203 Fax Data Properties screen........................................................................................................204 Troubleshooting sub-folder.........................................................................................................205 Troubleshooting ­ HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide.................206 How do I...? sub-folder................................................................................................................207 How do I... ? ­ HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide.......................208 Animated Demonstrations screen...............................................................................................209 HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide...............................................210 HP LaserJet 3050/3052/3055/3390/3392 Readme.....................................................................211 Device Information screen..........................................................................................................212 Paper Handling screen................................................................................................................213 Print Quality screen.....................................................................................................................217 Paper Types screen....................................................................................................................218 System Setup screen..................................................................................................................220 Service screen............................................................................................................................222 Device Polling Settings screen....................................................................................................223 Save / Restore Settings screen...................................................................................................224 Printing screen............................................................................................................................225 PCL5e screen.............................................................................................................................226 PostScript screen........................................................................................................................227 IP Configuration screen...............................................................................................................228 Advanced Network Settings screen............................................................................................229 SNMP screen..............................................................................................................................231 Network Configuration screen ­ 1 of 3........................................................................................232 ENWW xvii Figure 5-48 Figure 5-49 Figure 5-50 Figure 5-51 Figure 5-52 Figure 6-1 Figure 6-2 Figure 6-3 Figure 6-4 Figure 6-5 Figure 6-6 Figure 6-7 Figure 6-8 Figure 6-9 Figure 6-10 Figure 6-11 Figure 6-12 Figure 6-13 Figure 6-14 Figure 6-15 Figure 6-16 Figure 6-17 Figure 6-18 Figure 6-19 Figure 6-20 Figure 6-21 Figure 6-22 Figure 6-23 Figure 6-24 Figure 6-25 Figure 6-26 Figure 6-27 Figure 6-28 Figure 6-29 Figure 6-30 Figure 6-31 Figure 6-32 Figure 6-33 Figure 6-34 Figure 6-35 Figure 6-36 Figure 6-37 Figure 6-38 Figure 6-39 Figure 6-40 Figure 6-41 Figure 6-42 Figure 6-43 Figure 6-44 Figure 6-45 Network Configuration screen ­ 2 of 3........................................................................................233 Network Configuration screen ­ 3 of 3........................................................................................233 Password screen.........................................................................................................................234 About HP ToolboxFX dialog box.................................................................................................236 Product Registration screen........................................................................................................237 HP LaserJet 3050/3052/3055/3390/3392 all-in-one CD Browser screen...................................248 HP LaserJet 3050/3052/3055/3390/3392 all-in-one documentation...........................................249 HP LaserJet 3050/3052/3055/3390/3392 all-in-one Online Support...........................................250 USB install ­ Welcome to the Install Wizard dialog box..............................................................251 USB install ­ Sample screen showing current progress.............................................................252 USB install ­ Check for recommended installation updates (optional) dialog box......................252 USB install ­ Installation Options dialog box...............................................................................253 USB Install ­ sample System Requirements Results dialog box................................................254 USB install ­ License Agreement dialog box..............................................................................255 USB install ­ HP Extended Capabilities dialog box....................................................................255 USB install ­ Destination Folder dialog box................................................................................256 USB install ­ Ready to Install dialog box....................................................................................257 Model Selection dialog box.........................................................................................................257 USB install ­ Connection Type dialog box..................................................................................258 USB install ­ Connect Your Device Now dialog box...................................................................259 USB install ­ Device has been detected dialog box....................................................................260 USB install ­ Time Remaining dialog box...................................................................................261 USB install ­ Restart your computer dialog box..........................................................................262 USB install ­ Congratulations! Software installation complete dialog box..................................263 USB install ­ Test Page dialog box.............................................................................................264 Sign up now screen.....................................................................................................................265 HP Registration screen...............................................................................................................266 Network install -- Welcome dialog box.......................................................................................267 Network install ­ Sample screen showing current progress.......................................................267 Newtwork install ­ Check for recommended installation updates (optional) dialog box..............268 Network install ­ Installation Options dialog box.........................................................................269 Network Install ­ sample System Requirements Results dialog box..........................................269 Network install ­ Licence Agreement dialog box........................................................................270 Network install ­ HP Extended Capabilities dialog box...............................................................271 Network install ­ Destination Folder dialog box..........................................................................271 Network install ­ Ready to Install dialog box...............................................................................272 Model Selection dialog box.........................................................................................................273 Network install ­ Connection Type dialog box............................................................................274 Network install ­ Identify Printer dialog boxIdentify Printer.........................................................274 Network install ­ Searching dialog box.......................................................................................275 Network install ­ Specify Printer dialog box................................................................................275 Network install ­ Printer Found dialog box..................................................................................276 Network install ­ Confirm Settings dialog box.............................................................................277 Network install ­ Confirm Changing Setting dialog box..............................................................277 Network install ­ Set Network Protocol dialog box......................................................................278 Network install ­ Time Remaining dialog box.............................................................................279 Network install ­ Restart your computer dialog box....................................................................280 Network install ­ Congratulations! Software installation complete dialog box............................281 Network install ­ Test Page dialog box.......................................................................................282 Sign up now screen.....................................................................................................................282 xviii ENWW Figure 6-46 Figure 6-47 Figure 7-1 Figure 7-2 Figure 7-3 Figure 7-4 Figure 7-5 Figure 7-6 Figure 7-7 Figure 7-8 Figure 7-9 Figure 7-10 Figure 7-11 Figure 7-12 Figure 7-13 Figure 7-14 Figure 7-15 Figure 7-16 Figure 7-17 Figure 7-18 Figure 7-19 Figure 7-20 Figure 7-21 Figure 8-1 Figure 8-2 Figure 8-3 Figure 8-4 Figure 8-5 Figure 8-6 Figure 8-7 Figure 8-8 HP Registration screen...............................................................................................................283 Uninstall ­ Software Has Already Been Successfully Installed dialog box.................................285 HP Director..................................................................................................................................295 HP EWS Device Configuration ­ Status tab...............................................................................296 HP EWS Device Configuration ­ System tab..............................................................................297 HP EWS Device Configuration ­ Print tab..................................................................................297 HP EWS Device Configuration ­ Fax tab....................................................................................297 HP EWS Device Configuration ­ Networking tab........................................................................298 HP LaserJet all-in-one Installer icon...........................................................................................301 Authenticate dialog box...............................................................................................................303 License dialog box ­ HP Software License Agreement..............................................................304 Installing dialog box ­ progress indicator....................................................................................304 If you are using a USB cable... dialog box..................................................................................305 Restart alert.................................................................................................................................305 hp All-in-One Setup Assistant ­ Introduction..............................................................................306 hp All-in-One Setup Assistant ­ Select Device...........................................................................306 hp All-in-One Setup Assistant ­ User Identification....................................................................307 hp All-in-One Setup Assistant ­ Phone Line...............................................................................308 hp All-in-One Setup Assistant ­ Outside Line.............................................................................309 hp All-in-One Setup Assistant ­ Distinctive Ring........................................................................310 hp All-in-One Setup Assistant ­ Answering Machine..................................................................311 hp All-in-One Setup Assist ­ Finish.............................................................................................312 hp All-in-One Setup Assistant ­ Congratulations........................................................................313 HP System Diagnostics ­ System tab.........................................................................................321 HP System Diagnostics ­ Devices tab........................................................................................322 HP System Diagnostics ­ Applications tab.................................................................................322 HP System Diagnostics ­ HP Applications tab...........................................................................323 HP System Diagnostics ­ Logging tab........................................................................................324 Sample Device Manager screen ­ Windows XP.........................................................................327 HP ToolboxFX ­ sample error dialog..........................................................................................331 HP ToolboxFX ­ sample error dialog..........................................................................................332 ENWW xix xx ENWW 1 Purpose and scope Introduction This software technical reference (STR) provides information about and troubleshooting tips for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one printing-system software. This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and HP LaserJet 3050/3052/3055/3390/3392 all-in-one end users, as appropriate. The following information is included in this STR: Descriptions of drivers and platforms, with system modifications Procedures for installing and uninstalling software components Descriptions of various topics that are associated with the HP LaserJet 3050/3052/3055/3390/3392 all-in-one, including engineering details The following table describes the structure of this STR. Table 1-1 Software technical reference overview Chapter Chapter 1, Purpose and scope Content This chapter provides basic information about the HP LaserJet 3050/3052/3055/3390/3392 all-in-one and its software: Overview of the HP LaserJet 3050/3052/3055/3390/3392 all-in-one Printing-system software overview, including the following topics: Chapter 2, Software description System requirements Supported operating systems Availability HP LaserJet software documentation This chapter provides an overview of the printing-system software installer and print drivers. This chapter also contains general information about other software features, including the following topics: Driver configuration for Windows® HP Extended Capabilities ENWW Introduction 1 Purpose and scope Table 1-1 Software technical reference overview (continued) Chapter Content Chapter 3, HP traditional print drivers for Windows Chapter 4, HP PCL 6, PCL 5, and PS emulation unidrivers for Windows Chapter 5, The HP ToolboxFX Chapter 6, Installing Windows printingsystem components Chapter 7, Macintosh software overview HP LaserJet Scan software HP LaserJet Fax Setup Utility HP LaserJet Send Fax software HP Embedded Web Server Supported third-party software This chapter provides detailed descriptions of the HP traditional PCL 6, PCL 5, and postscript emulation print drivers for Windows 98 and Windows Millennium Edition (Windows Me). This chapter provides detailed descriptions of the HP traditional PCL 6, PCL 5, and postscript emulation print unidrivers for Windows 2000, Windows XP, and Windows Server 2003. This chapter provides information about the HP ToolboxFX software. This chapter provides instructions for installing the HP LaserJet 3050/3052/3055/3390/3392 all-in-one in Windows operating systems by using various installation methods. This chapter provides instructions for installing the HP LaserJet 3050/3052/3055/3390/3392 all-in-one in Macintosh operating systems. This chapter provides information about the following special topics: Media attributes Troubleshooting Summary of HPToolboxFX known issues Chapter 8, Engineering details For additional information about the location of information within these chapters, see the table of contents. An index is also provided in this STR. Additional detailed information about the HP LaserJet 3050/3052/3055/3390/3392 all-in-one printingsystem software is published in an addendum to this STR. The following information is available only in the addendum: Lists of installed files System-modification information, such as changes to the registry and registry keys Descriptions of known software issues and solutions 2 Chapter 1 Purpose and scope ENWW HP LaserJet all-in-one product comparison The following table contains feature comparisons of the five HP LaserJet all-in-one products that are described in this STR. Table 1-2 Features of the HP LaserJet all-in-one products Feature HP LaserJet 3050 all-in-one Q6504A HP LaserJet 3052 all-in-one Q6502A HP LaserJet 3055 all-in-one Q6503A HP LaserJet 3390 all-in-one Q6500A HP LaserJet 3392 all-in-one Q6501A HP product number Memory 64 megabytes (MB) of random-access memory (RAM) 2 MB of flash fax-storage memory Prints and copies up to 19 pages per minute (ppm) for Letter-size paper Prints and copies up to 18 ppm for A4-size paper A high-speed USB port Fax port JetDirect-EX en3700 (part number: J7942A) JetDirect-EX en2400 (part number: J7951A) 64 MB of RAM 64 MB of RAM 2 MB of flash fax-storage memory 64 MB of RAM, expandable to 192 MB 4 MB of flash fax-storage memory Prints and copies up to 22 ppm for Letter-size paper Prints and copies up to 21 ppm for A4size paper A high-speed USB port Fax port 10/100Base-T TCP/IP network port 128 MB of RAM, expandable to 192 MB 4 MB of flash fax-storage memory Prints and copies up to 22 ppm for Letter-size paper Prints and copies up to 21 ppm for A4size paper A high-speed USB port Fax port 10/100Base-T TCP/IP network port Speed Prints and copies up to 19 ppm for Letter-size paper Prints and copies up to 18 ppm for A4size paper A high-speed USB port 10/100Base-T TCP/IP network port Prints and copies up to 19 ppm for Letter-size paper Prints and copies up to 18 ppm for A4size paper A high-speed USB port Fax port 10/100Base-T TCP/IP network port Connectivi ty NOTE These network solutions do not come standard on the HP LaserJet 3050 all-in-one. They are available at: www.hp.com/ support ENWW HP LaserJet all-in-one product comparison 3 Purpose and scope Table 1-2 Features of the HP LaserJet all-in-one products (continued) Feature HP LaserJet 3050 all-in-one Q6504A HP LaserJet 3052 all-in-one Q6502A HP LaserJet 3055 all-in-one Q6503A HP LaserJet 3390 all-in-one Q6500A HP LaserJet 3392 all-in-one Q6501A HP product number Media handling One 30-sheet automatic document feeder (ADF); maximum media size, 216 x 356 mm (8.5 x 14 inches) One 10-page priority input slot One 250-sheet or 10-envelope media input tray (tray 1); maximum media size, 216 x 356 mm (8.5 x 14 inches) One 50-sheet automatic document feeder (ADF); maximum media size, 216 x 356 mm (8.5 x 14 inches) One 10-page priority input slot One 50-sheet ADF; maximum media size, 216 x 356 mm (8.5 x 14 inches) One 10-page priority input slot One 250-sheet or 10-envelope media input tray (tray 1); maximum media size, 216 x 356 mm (8.5 x 14 inches) A Letter/A4size flatbed scanner One 50-sheet ADF; maximum media size, 216 x 356 mm (8.5 x 14 inches) One 50-sheet ADF; maximum media size, 216 x 356 mm (8.5 x 14 inches) One singlesheet priority input slot (tray 1) for sheet-fed printing One 250-sheet media input tray (tray 2) for standard Letter/A4 sizes. One 250-sheet media input tray (tray 3) for standard Letter/A4 sizes. A Letter/A4size flatbed scanner Automatic 2sided (duplex) printing, receiving faxes, and copying Integrated convenience stapler One single sheet priority input slot (tray 1) for sheet-fed printing One 250-sheet media input tray (tray 2) for standard Letter/A4 sizes. One 250-sheet media input tray (tray 3) for standard Letter/A4 sizes. (optional) A Letter/A4size flatbed scanner Automatic 2sided (duplex) printing, receiving faxes, and copying One 250-sheet or 10-envelope media input tray (tray 1); maximum media size, 216 x 356 mm (8.5 x 14 inches) A Letter/A4size flatbed scanner Control panel 2 x 16 character, GREEN backlit 2 x 16 character, GREEN backlit 2 x 16 character, GREEN backlit 2 x 16 character, GREEN backlit 2 x 16 character, GREEN backlit 4 Chapter 1 Purpose and scope ENWW Feature HP LaserJet 3050 all-in-one Q6504A HP LaserJet 3052 all-in-one Q6502A HP LaserJet 3055 all-in-one Q6503A HP LaserJet 3390 all-in-one Q6500A HP LaserJet 3392 all-in-one Q6501A HP product number Print 1200 dots per inch (dpi) effective output quality (600 x 600 x 2 dpi using HP Resolution Enhancement Technology [REt] 2400) Printer command language (PCL) Level 6 Adobe® PostScript® (PS) Level 3 emulation PCL Level 5e Fullfunctionality fax capabilities with a V.34 fax, including a phone book; fax from ADF or computer; and delayed-fax features 2 MB of flash memory for storing faxes and phonebook entries Reduce/ enlarge feature Up to 19-ppm automatic collation for black and white and 18-ppm for Letter/A4-size paper. 1200 dots per inch (dpi) effective output quality (600 x 600 x 2 dpi using HP Resolution Enhancement Technology [REt] 2400) PCL Level 6 Adobe® PostScript® (PS) Level 3 emulation PCL Level 5e 1200 dots per inch (dpi) effective output quality (600 x 600 x 2 dpi using HP Resolution Enhancement Technology [REt] 2400) PCL Level 6 Adobe® PostScript® (PS) Level 3 emulation PCL Level 5e 1200 dots per inch (dpi) effective output quality (600 x 600 x 2 dpi using HP Resolution Enhancement Technology [REt] 2400) PCL Level 6 Adobe® PostScript® (PS) Level 3 emulation PCL Level 5e 1200 dots per inch (dpi) effective output quality (600 x 600 x 2 dpi using HP Resolution Enhancement Technology [REt] 2400) PCL Level 6 Adobe® PostScript® (PS) Level 3 emulation PCL Level 5e Fax Full functionality fax capabilities with a V.34 fax, including a phone book; fax from ADF, flatbed, or computer; and delayed-fax features 2 MB of flash memory for storing faxes and phonebook entries Full functionality fax capabilities with a V.34 fax, including a phone book; fax from ADF, flatbed, or computer; and delayed-fax features 4 MB of flash memory for storing faxes and phonebook entries Reduce/ enlarge feature Up to 22-ppm automatic collation for black and white and 21ppm for Letter/ A4-size paper. Fullfunctionality fax capabilities with a V.34 fax, including a phone book; fax from ADF, flatbed, or computer; and delayed-fax features 4 MB of flash memory for storing faxes and phonebook entries Reduce/ enlarge feature Up to 22-ppm automatic collation for black and white and 21ppm for Letter/ A4-size paper. Copy Reduce/ enlarge feature Up to 19-ppm automatic collation for black and white and 18ppm for Letter/ A4-size paper. Reduce/ enlarge feature Up to 19-ppm automatic collation for black and white and 18ppm for Letter/ A4-size paper. ENWW HP LaserJet all-in-one product comparison 5 Purpose and scope Table 1-2 Features of the HP LaserJet all-in-one products (continued) Table 1-2 Features of the HP LaserJet all-in-one products (continued) Feature HP LaserJet 3050 all-in-one Q6504A HP LaserJet 3052 all-in-one Q6502A HP LaserJet 3055 all-in-one Q6503A HP LaserJet 3390 all-in-one Q6500A HP LaserJet 3392 all-in-one Q6501A HP product number Scan 24-bit 600 pixels per inch (ppi) color scanning (optimal); up to 19,200 ppi (interpolated) 24-bit 24-bit 1,200 ppi color scanning (optimal); up to 19,200 ppi (interpolated) 24-bit 24-bit 1,200 pixels per inch (ppi) color scanning (optimal); up to 19,200 ppi (interpolated) 1,200 pixels per inch (ppi) color scanning (optimal); up to 19,200 ppi (interpolated) 1,200 ppi color scanning (optimal); up to 19,200 ppi (interpolated) Energy savings The HP LaserJet 3050/3052/3055/3390/3392 all-in-one automatically conserves electricity by substantially reducing power consumption when it is not in use. As an ENERGY STAR® partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR® guidelines for energy efficiency. ENERGY STAR® is a U.S. registered service mark of the United States Environmental Protection Agency. 6 Chapter 1 Purpose and scope ENWW Printing-system software availability and fulfillment To order the printing-system software if the CD is damaged or missing, contact HP Support at the corresponding HP Support Web site for your product: www.hp.com/support/lj3050 www.hp.com/support/lj3052 www.hp.com/support/lj3055 www.hp.com/support/lj3390 www.hp.com/support/lj3392 To request the printing-system software CD by phone, go to the following Web site for the correct contact number for your country/region: welcome.hp.com/country/us/en/wwcontact.html The following table presents the part numbers and language groups on the software CDs for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one. Table 1-3 CD part numbers for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one printing-system software Part number Q6500­60121 Description Windows software CD for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one Languages included on CD Q6500­60122 Windows software CD for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one Q6500­60123 Windows software CD for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one Danish Dutch English Finnish French German Italian Norwegian Portuguese Spanish Swedish Czech English Hungarian Polish Russian Turkish English Korean ENWW Printing-system software availability and fulfillment 7 Purpose and scope Table 1-3 CD part numbers for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one printing-system software (continued) Part number Description Languages included on CD Q6500­60125 Readiris V10.0 software CD for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one NOTE The Readiris CD is not set up at fulfillment. The CD will be available from the Global Support Organization (GSO) or HP Parts because of contractual and licensing agreements. Simplified Chinese Thai Traditional Chinese The Readiris user interface is available in the following languages: Dutch English French German Italian Spanish Portuguese-Brazilian NOTE Readiris can perform text recognition (also known as optical character recognition, or OCR) in 124 languages. See Table 2-4 Software component localization by language, A-K and Table 2-5 Software component localization by language, L-Z for a list of these languages. 8 Chapter 1 Purpose and scope ENWW Documentation availability and localization The documentation in the following tables is available for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one. Table 1-4 User documentation availability and localization Document name HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide Languages HP LaserJet 3050 Getting Started Guide Czech Dutch English French German Hungarian Italian Korean Polish Portugese Russian Simplified Chinese Spanish Swedish Thai Traditional Chinese Turkish English Dutch English French German Italian Portuguese (Brazilian) Spanish Danish English Finnish Greek Q6504­90903 Q6504-90901 Q6504-90902 The HP LaserJet 3050 Getting Started Guide is available in hard copy and comes in the box with the HP LaserJet all-in-one. Part number Q6500-90909 (EN) Location The HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide is available in electronic format on the HP LaserJet all-inone software CD. ENWW Documentation availability and localization 9 Purpose and scope Table 1-4 User documentation availability and localization (continued) Document name Languages HP LaserJet 3052/3055 Getting Started Guide Hebrew Norwegian Swedish Arabic English Estonian Kazakh Latvian Lithuanian Russian Bulgarian Croatian English Romanian Slovenian Turkish Czech English Hungarian Polish Slovak English Indonesian Korean Simplified Chinese Thai Traditional Chinese Vietnamese English Dutch English French German Q6502­90902 Q6502­90903 The HP LaserJet 3052/3055 Getting Started Guide is available in hard copy and comes in the box with the HP LaserJet all-in-one. Q6504­90907 Q6504­90906 Q6504­90905 Q6504-90904 Part number Location 10 Chapter 1 Purpose and scope ENWW Document name Languages Italian Portuguese (Brazilian) Spanish Danish English Finnish Greek Hebrew Norwegian Swedish Arabic English Estonian Kazakh Latvian Lithuanian Russian Czech English Hungarian Polish Slovak Bulgarian Croatian English Romanian Slovenian Turkish English Indonesian Korean Simplified Chinese Thai Part number Location Q6502­90904 Q6502­90905 Q6502­90906 Q6502­90907 Q6502­90908 ENWW Documentation availability and localization 11 Purpose and scope Table 1-4 User documentation availability and localization (continued) Table 1-4 User documentation availability and localization (continued) Document name Languages HP LaserJet 3390/3392 Getting Started Guide Traditional Chinese Vietnamese English Dutch English French German Italian Portuguese (Brazilian) Spanish Danish English Finnish Greek Hebrew Norwegian Swedish Arabic English Estonian Kazakh Latvian Lithuanian Russian Czech English Hungarian Polish Slovak Bulgarian Croatian English Romanian Q6500­90907 Q6500­90906 Q6500­90905 Q6500­90904 Q6500­90902 Q6500­90903 The HP LaserJet 3390/3392 Getting Started Guide is available in hard copy and comes in the box with the HP LaserJet all-in-one. Part number Location 12 Chapter 1 Purpose and scope ENWW Document name Languages Slovenian Turkish English Indonesian Korean Simplified Chinese Thai Traditional Chinese Vietnamese Part number Location Q6500­90908 A printed copy of the HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide is available in the following languages. Language Czech (CS) Dutch (NL) English (EN) French (FR) German (DE) Hungarian (HU) Italian (IT) Korean (KO) Polish (PL) Russian (RU) Simplified Chinese (ZHCN) Spanish (ES) Swedish (SV) Thai (TH) Traditional Chinese (ZHTW) Turkish (TR) Part number Q6500-90910 Q6500-90911 Q6500-90909 Q6500-90912 Q6500-90913 Q6500-90914 Q6500-90915 Q6500-90916 Q6500-90917 Q6500-90918 Q6500-90919 Q6500-90920 Q6500-90921 Q6500-90923 Q6500-90922 Q6500-90924 ENWW Documentation availability and localization 13 Purpose and scope Table 1-4 User documentation availability and localization (continued) 14 Chapter 1 Purpose and scope ENWW 2 Software description This chapter provides information about the following topics: Operating systems Software component information HP Extended Capabilities Scanning software Fax Setup Wizard HP Send Fax software HP Embedded Web Server (EWS) Available product configurations Supported third-party software NOTE For information about the HP LaserJet all-in-one software for Macintosh operating systems, see Macintosh software overview. ENWW 15 Software description Operating systems This section contains information about the following topics: Supported Windows operating systems Windows system requirements Printing from other operating systems Supported Windows operating systems The print-system software for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one is supported in the following operating systems. Fully supported operating systems The following Windows operating systems fully support the HP LaserJet all-in-one through the software installer, and drivers for these operating systems are available on the software CD that comes with the product. Microsoft® Windows 2000 Microsoft Windows XP® (32-bit) Print and scan driver supported operating systems The following Windows operating systems have print and scan driver support for the HP LaserJet allin-one print-system software. Windows Server 2003 Microsoft Windows 98 Second Edition (Windows 98 SE) Windows Millennium Edition (Windows Me) NOTE Microsoft Windows 98 First Edition does not support the HP LaserJet all-in-one. Windows system requirements The HP LaserJet 3050/3052/3055/3390/3392 all-in-one products can function as standalone copiers and standalone fax machines (except for the HP LaserJet 3052 all-in-one) without installing the software, but certain functions are not available unless the full HP LaserJet all-in-one print-system software is installed. If you have a computer, HP strongly recommends installing the HP LaserJet allin-one print-system software. This provides full functionality and is the easiest method for setting required features. The HP LaserJet all-in-one software has the following minimum system requirements. Windows operating system requirements Minimum installation (all operating systems) A Pentium® II (233 MHz) processor or greater 64 MB of RAM 16 Chapter 2 Software description ENWW 200 MB of available hard-disk space Super Video Graphics Array (SVGA) 800 x 600 16-bit color display Typical installation (Windows 2000 and Windows XP) A Pentium II (233 MHz) processor or greater 128 MB of RAM 350 MB of available hard-disk space Recommended installation (Windows 2000 and Windows XP) A Pentium 4 processor 256 MB of RAM 500 MB of available hard-disk space 1024 x 768 24-bit color display A 2x or faster CD-ROM drive (required for installation) A direct connection to a computer and full product functionality requires a USB port. NOTE If the USB port has another device attached to it, such as an external storage device, the device must be disconnected or you must add an additional USB port. You can add an additional USB port by using a USB hub or by installing an additional USB card. Printing from other operating systems NOTE For information about the HP LaserJet all-in-one print-system software for Macintosh operating systems, see Macintosh software overview. You can also print to the HP LaserJet all-in-one from any operating system that complies with the PCL command language, such as OS/2, UNIX®, or Linux systems. The OS/2 drivers will be available, shortly after the product release, from the HP support Web site. UNIX systems require a Model Script to set up the UNIX environment for printing. The HP LaserJet III model script, or any generic HP LaserJet printer Model Script, should work. These files are written and provided by the individual UNIX vendor. Users of HP-UX can check for availability of the Model Script and the support model at the following Web site: www.hp.com/support/net_printing Click the Support & Drivers link. Linux users should check for the availability of drivers at the following Web site: www.hp.com/go/linuxprinting NOTE The Linux drivers are supported through the Linux community. ENWW Operating systems 17 Software description SVGA 800 x 600 16-bit color display The HP LaserJet 3050/3052/3055/3390/3392 all-in-one print drivers have been tested and have printonly support with Windows Terminal Server or Citrix Metaframe. 18 Chapter 2 Software description ENWW Software component information This section contains information about the following topics: New HP LaserJet all-in-one software features HP LaserJet all-in-one print-system software for Windows Software component comparison Software component availability New HP LaserJet all-in-one software features The HP LaserJet all-in-one software includes new features since the release of the HP LaserJet 3015, 3020, 3030, and 3380 all-in-one products. The following are new features for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one products: New installer. The HP LaserJet all-in-one products include a new installer that improves the printsystem software installation process and supports a software-first installation. Software-first is the recommended installation method. You have the option to perform a Minimum installation, which consists of print and scan drivers, and the HP LaserJet Scan software. New HP LaserJet Scan software The HP LaserJet Scan software has been redesigned to consolidate all scanning user interfaces. HP LaserJet Scan provides easy, 2-step scanning from either your computer or from the HP LaserJet all-in-one control panel. HP LaserJet Scan uses a wizard-based interface that guides you through creating, changing, or deleting destinations with setting that you use most often. All destinations that you create are available when scanning from your computer, and you can specify the destinations that are available when you press the Scan to button on the HP LaserJet all-in-one control panel by using the Setup... option. When selected, a new default destination (Prompt me for settings first and then scan) launches a wizard that guides you through specifying settings for a one-time scan job. Improved network scanning New HP ToolboxFX software. For Windows 2000 and Windows XP, the printing-system software includes HP ToolboxFX. Use HP ToolboxFX to view product status information such as toner and media levels, consumable and supplies re-order information, and pop-up alert messages when the product needs attention. HP ToolboxFX is also used for receiving faxes on your computer, setting up the fax speed-dial buttons and fax phonebook entries, and configuring product settings. For more information, go to the The HP ToolboxFX chapter. HP LaserJet all-in-one print-system software for Windows The HP LaserJet 3050/3052/3055/3390/3392 all-in-one products include the following software components and programs for Microsoft Windows operating systems. ENWW Software component information 19 Software description Software component localization Table 2-1 Software components for Windows Components HP installer Uninstaller Scrubber utility HP LaserJet Scan software HP LaserJet Fax software1 HP ToolboxFX Description Installs the HP LaserJet all-in-one software based on the hardware it detects from the host computer. Removes files and folders that were installed when the HP LaserJet all-in-one software was originally installed on the computer. After running the uninstaller, removes files and folders that were installed when the HP LaserJet allin-one software was originally installed on the computer. Provides access to the scan functions on your HP LaserJet all-in-one. Provides the ability to send faxes from your computer. Provides an interface to manage the HP LaserJet all-in-one. Use the HP ToolboxFX to perform the following tasks: Driver software Monitor the status of the product. Change the print, phone book, and limited fax settings for the product. Find troubleshooting information and instructions for performing basic tasks. Receive Status Alerts when certain events occur or conditions exist on the product. Use the driver software to print, fax, and scan with the computer and the HP LaserJet 3050 all-inone, the HP LaserJet 3055 all-in-one, the HP LaserJet 3390 all-in-one. and the HP LaserJet 3392 all-in-one. Use the driver software to print and scan with the computer and the HP LaserJet 3052 all-in-one. This software includes the following drivers: The HP PCL 6 Unidriver and HP Traditional PCL 6 Driver. The HP PCL 6 Unidriver is installed by default in Windows 2000, Windows XP, and Windows Server 2003. The HP Traditional PCL 6 Driver is installed by default in Windows 98 SE and Windows Me. The HP PCL 5e Unidriver and HP Traditional PCL 5e Driver. These drivers are not installed by default. To install the HP PCL 5e Unidriver and HP Traditional PCL 5e Driver, use the Add Printer wizard. The PS print driver and PostScript printer description (PPD) file for printing with PS level 3 emulation. This driver is not installed by default. To install the PS Emulation Unidriver or PS Emulation Driver, use the Add Printer wizard. The HP LaserJet 3050/3052/3055/3390/3392 all-in-one Fax (computer fax) driver Scan drivers TWAIN driver. TWAIN is an industry-standard scanning protocol. Scanning from the HP LaserJet all-in-one can be initiated from any TWAIN-compliant software program. Windows Image Acquisition (WIA) driver. WIA scanning (Windows XP only) can be started from a WIA-compliant program or from the computer. WIA has its own user interface that is relatively simple and does not contain the wide range of image-quality options that are available in the TWAIN driver user interface. Readiris Professional V10.0 text-recognition software by IRIS Converts scanned images into text that can be edited in word-processing programs. The user interface is localized into six languages. However, the software supports text-recognition in 124 languages. 20 Chapter 2 Software description ENWW Table 2-1 Software components for Windows (continued) Components Description Readiris Pro V10.0 supports text recognition in 2-byte Asian characters. You must have your operating system set up to display 2-byte characters in order to see the text. NOTE For better text-recognition scanning results, start Readiris and scan directly into the program. Readiris V10.0 automatically starts a wizard to help you through this process. When Readiris is installed on the computer, it appears as an option in the destination dropdown box in the HP Scan software. If you select Readiris as the destination, your image is scanned into .TIFF format and Readiris starts automatically to begin the text-recognition process. The Readiris software uses a separate installer that comes on a separate CD. The initial release of the HP LaserJet 3050/3052/3055/3390/3392 all-in-one includes Readiris Professional V10.0 software. Online Help Provides help for using the software for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one. The user documentation for these products is included on the installation CD as both .CHM (online help) files and Adobe Acrobat® .PDF files. The software CD uses a version of Adobe Acrobat Reader that remains on the CD and does not need to be installed on the computer. However, you need a Web browser installed on the computer in order to view the contents from any .CHM file. 1 The HP LaserJet 3052 all-in-one does not support faxing. Software component comparison The following table lists the differences between the HP LaserJet 3050/3052/3055/3390/3392 all-in-one software feature set compared to the software for the HP LaserJet 3015, 3020, 3030, and 3380 all-inone products. Table 2-2 Software component comparison Windows software components HP LaserJet 3015, HP LaserJet 3020 and HP LaserJet 3050/3052/3055/3390 3030, and HP LaserJet 3380 all-in-one /3392 all-in-one products products X X X X X1 X X X2 x3 X V8.0 X X X X X X4 V10.0 X X (in Windows 2000 and Windows XP only) X X X HP installer Uninstaller Driver software HP LaserJet Send Fax/Fax Driver Network Receive to PC fax functionality HP LaserJet Scan software Readiris Professional text-recognition software by IRIS Online Help HP ToolboxFX and Fax Management TWAIN drivers WIA drivers Scrubber utility ENWW Software component information 21 Software description Table 2-2 Software component comparison (continued) Windows software components HP LaserJet 3015, HP LaserJet 3020 and 3030, and HP LaserJet 3380 all-in-one products X X HP LaserJet 3050/3052/3055/3390 /3392 all-in-one products Online user guide Web registration 1 2 3 4 X X Two installers run in sequence. This feature is not supported on the HP LaserJet 3052 all-in-one. This feature is disabled. Includes Scan to configuration. Software component availability The following table lists the availability of the HP LaserJet all-in-one software components by operating system. Table 2-3 Software component availability for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one Component Windows 98 S E and Windows Me Windows 2000 and Windows XP UNIX Linux Drivers HP Traditional PCL 6 Driver HP Traditional PCL 5e Driver PS Emulation Driver HP PCL 6 Unidriver HP PCL 5e Unidriver PS Emulation Unidriver HP traditional Postscript Printer Description (PPD) UNIX Model Script Linux print drivers and model script Fax driver Fax software TWAIN scan driver WIA scan driver HP LaserJet Scan software Installers Common Windows Installer CD Browser Fonts .INF file (Add Printer) Bidirectional communication X X X X X X5 X X X X X X4 X X X2 X3 X X X X X X1 22 Chapter 2 Software description ENWW Table 2-3 Software component availability for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one (continued) Component Windows 98 S E and Windows Me X Windows 2000 and Windows XP X UNIX Linux Direct Connect Bidirectional Communications Remote management and status HP Web Jetadmin6 Applet for HP Web Jetadmin6 HP ToolboxFX Online Documentation HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide Hewlett-Packard LaserJet 3050/3052/3055/3390/3392 All-in-One Install Notes7 Help systems Other PS Fonts 1 2 3 4 5 6 7 X X X X X X X X X X X X X This driver is installed by using the Add Printer Wizard only. This component is available at the following Web site: www.hp.com/support/net_printing This component is available at the following Web site: www.hp.com/go/linuxprinting This driver is available for Windows XP only. Fonts are installed only during a Typical Installation, not a Minimum Installation. This component is available at the following Web site: www.hp.com/go/webjetadmin This document is also available at the following Web site: www.hp.com/support Software component localization The following table provides localization information about the print-system software components for the HP LaserJet 3050/3052/3055/3390/3392 all-in-one products. NOTE A language key follows each table. Table 2-4 Software component localization by language, A-K Component 1 Operating system 2000, XP 98 SE, Me A R B G C S X X D E X X D N X X E L E N X X E S X X E T FI F R X X H E H R H U X X ID IT K K K O X X HP ToolboxFX HP Traditional PCL 6 Driver, HP Traditional PCL 5e Driver, and PS Emulation Driver HP PCL 6 Unidriver, HP PCL 5e Unidriver, and X X X X 2000, XP, 2003 Server X X X X X X X X X X ENWW