User manual HP LASERJET P2015X - Software Guide

HP LaserJet P2015 Printer Software Technical Reference HP LaserJet P2015 printer Software Technical Reference Copyright and license ©2006 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 1, 9/2006 Trademark credits Adobe®, Adobe Photoshop®, Acrobat®, PostScript®, and the Acrobat logo® are trademarks of Adobe Systems Incorporated. EnergyStar® and the Energy Star logo® are US registered marks of the United States Environmental Protection Agency. Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. Pentium® is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. UNIX® is a registered trademark of The Open Group. Table of contents 1 Purpose and scope Introduction ........................................................................................................................................... 1 Device features .................................................................................................................................... 2 Printing-system software ...................................................................................................................... 4 System requirements ........................................................................................................... 4 Windows .............................................................................................................. 5 Linux .................................................................................................................... 5 UNIX .................................................................................................................... 5 Operating-system support .................................................................................................. 6 Standalone drivers .............................................................................................. 6 Print driver support in other operating systems ................................................... 6 Availability ........................................................................................................................... 7 Printing-system software on the Web ................................................................. 8 In-box printing-system software CDs .................................................................. 8 Windows partition ............................................................................... 9 CD versions ........................................................................................ 9 HP LaserJet documentation ............................................................................................................... 14 2 Software description Introduction ......................................................................................................................................... 17 MS Windows printing-system software .............................................................................................. 18 Printing system and installer .............................................................................................. 18 HP LaserJet P2015 printing-system software CD for MS Windows systems ............................................................................................................. 18 HP LaserJet print drivers ................................................................................................... 19 Select the best print driver ................................................................................ 20 HP PCL 5e Unidriver ........................................................................ 20 HP PCL 6 Unidriver .......................................................................... 20 PS 3 Emulation Unidriver ................................................................. 20 HP LaserJet printing system ............................................................. 21 HP universal print driver ................................................................... 21 HP Extended Capabilities ................................................................................................................... 22 HP ToolboxFX .................................................................................................................................... 23 Overview of the HP ToolboxFX ......................................................................................... 23 Starting HP ToolboxFX ..................................................................................... 23 Structure ............................................................................................................ 23 Opening screen ................................................................................................. 24 System requirements ......................................................................................................... 24 Key features ....................................................................................................................... 24 ENWW iii Receive Alert messages for device events ....................................................... 24 HP Device pop-up alert messages ................................................... 25 System-tray icon alert ....................................................................... 25 Desktop alert .................................................................................... 25 E-mail alert ....................................................................................... 26 The HP ToolboxFX folders ................................................................................................ 26 Status folder ...................................................................................................... 26 Device Status ................................................................................... 26 Supplies Status ................................................................................. 27 Device Configuration ........................................................................ 28 Network Configuration ...................................................................... 29 Print Info Pages ................................................................................ 30 Event Log ......................................................................................... 31 Alerts folder ....................................................................................................... 32 Set up Status Alerts .......................................................................... 32 Set up E-mail Alerts .......................................................................... 35 Help folder ......................................................................................................... 36 Troubleshooting ................................................................................ 37 How do I...? ...................................................................................... 38 Animated Demonstrations ................................................................ 38 User Guide ....................................................................................... 39 Device Settings folder ....................................................................................... 39 Device Information ............................................................................ 40 Paper Handling ................................................................................. 40 Printing ............................................................................................. 41 PCL5e ............................................................................................... 42 PostScript ......................................................................................... 43 Print Quality ...................................................................................... 43 Paper Types ..................................................................................... 44 System Setup ................................................................................... 46 Service .............................................................................................. 47 Network Settings folder ..................................................................................... 47 IP Configuration ................................................................................ 48 Advanced .......................................................................................... 49 SNMP ............................................................................................... 51 Network Configuration ...................................................................... 52 Password .......................................................................................... 53 Other screens .................................................................................................................... 54 About HP ToolboxFX dialog box ....................................................................... 55 HP Instant Support ............................................................................................ 55 Product Support ................................................................................................ 55 Product Registration .......................................................................................... 55 Supplies Ordering ............................................................................................. 56 Summary of HP ToolboxFX known issues ........................................................................ 56 .NET Framework dependencies ........................................................................ 57 Device communication ...................................................................................... 58 Obtaining debugging information from HP ToolboxFX ...................................... 58 USB drivers are unsigned ................................................................................ 60 Enable or disable HP ToolboxFX ...................................................................... 60 HP Embedded Web Server ................................................................................................................ 62 iv ENWW Status tab ........................................................................................................................... 62 Device Status .................................................................................................... 62 Supplies Status page ........................................................................................ 63 Device Configuration page ................................................................................ 63 Network Configuration page .............................................................................. 64 Print Info Pages ................................................................................................. 65 Event Log page ................................................................................................. 66 Settings tab ........................................................................................................................ 66 Device Information page ................................................................................... 67 Paper Handling page ........................................................................................ 67 Printing page ..................................................................................................... 68 PCL5e page ...................................................................................................... 68 PostScript page ................................................................................................. 68 Print Quality page .............................................................................................. 69 Paper Types page ............................................................................................. 69 System Setup page ........................................................................................... 70 Service page ..................................................................................................... 71 Networking tab ................................................................................................................... 71 IP Configuration page ....................................................................................... 72 Advanced page ................................................................................................. 72 Bonjour page ..................................................................................................... 73 SNMP page ....................................................................................................... 73 Network Configuration page .............................................................................. 74 Password page ................................................................................................. 75 HP Web Jetadmin .............................................................................................................................. 77 3 Install MS Windows printing-system components Introduction ......................................................................................................................................... 79 Installation overview .......................................................................................................................... 80 Installation options .............................................................................................................................. 81 MS Windows installation for direct connections ................................................................. 81 Installing the print drivers by using MS Windows Plug-and-Play or the add-printer wizard ................................................................................................................................ 81 Plug-and-play installation for direct USB connection in MS Windows 98 SE ..................................................................................................................... 83 Plug-and-play installation for a direct USB connection in MS Windows Me ..... 87 Add-Printer Wizard installation for network connections in Windows Server 2003 .................................................................................................................. 89 MS Windows installation for networked computers ........................................................... 91 Installation dialog box options for MS Windows 2000 and MS Windows XP ..................................... 92 Animated installation guide ................................................................................................ 92 Printing-system software installation ................................................................................. 93 USB installation dialog-box options for Windows .............................................. 94 Network installation dialog box options for Windows ...................................... 112 4 HP PCL 6, PCL 5, and PS emulation unidrivers for MS Windows Introduction ....................................................................................................................................... 135 Access to print drivers in Windows 2000 and Windows XP ............................................................. 137 Software-program print-dialog box .................................................................................. 137 Print-driver user interface ................................................................................................ 137 ENWW v Printing Preferences driver tabs ...................................................................... 137 Properties driver tabs ...................................................................................... 138 Help system ..................................................................................................................................... 139 "What's this?" Help ........................................................................................................... 139 Context-sensitive Help ..................................................................................................... 139 Constraint messages ....................................................................................................... 139 HP postscript level 3 emulation support .......................................................................................... 140 Advanced tab features ..................................................................................................................... 140 Paper/Output ................................................................................................................... 141 Copy Count .................................................................................................... 141 Document Options ........................................................................................................... 142 Advanced Printing Features ............................................................................ 142 Print Optimizations ......................................................................................... 142 PostScript Options .......................................................................................... 142 Printer Features .............................................................................................. 144 Layout Options ................................................................................................ 144 Paper/Quality tab features ................................................................................................................ 145 Print Task Quick Sets ...................................................................................................... 146 Default Print Settings ...................................................................................... 146 User Guide Print Settings ................................................................................ 148 Default Print Settings ...................................................................................... 148 Paper Options .................................................................................................................. 149 Size is .............................................................................................................. 149 Custom Paper Size ......................................................................................... 150 Name .............................................................................................. 150 Paper size ....................................................................................... 151 Units ............................................................................................... 151 Custom width and height control limits ........................................... 151 Source is ......................................................................................................... 152 Type is ............................................................................................................. 152 Use Different Paper/Covers ............................................................................................. 153 Front Cover ..................................................................................................... 154 First Page ........................................................................................................ 155 Other Pages .................................................................................................... 156 Last Page ........................................................................................................ 157 Back Cover ...................................................................................................... 158 Document preview image ................................................................................................ 160 Print Quality ..................................................................................................................... 160 Print Quality drop-down menu ......................................................................... 160 EconoMode ..................................................................................................... 161 Effects tab features .......................................................................................................................... 162 Print Task Quick Sets ...................................................................................................... 163 Resizing Options .............................................................................................................. 163 Actual Size ...................................................................................................... 163 Print Document On ......................................................................................... 163 Scale to Fit ..................................................................................................... 163 % of Normal Size ............................................................................................ 164 Document preview image ................................................................................................ 164 Watermarks ..................................................................................................................... 165 Current watermarks ......................................................................................... 166 vi ENWW Watermark Message ....................................................................................... 167 Message Angle ............................................................................................... 167 Font Attributes ................................................................................................. 167 Default watermark settings .............................................................................. 168 Finishing tab features ....................................................................................................................... 169 Print Task Quick Sets ...................................................................................................... 170 Document options ............................................................................................................ 170 Correct Order for Straight Paper Path ............................................................. 170 Print on Both Sides ......................................................................................... 170 Automatically print on both sides ................................................... 171 Manually print on both sides ........................................................... 172 Flip Pages Up .................................................................................................. 173 Booklet layout .................................................................................................. 174 Book and Booklet Printing .............................................................. 174 Print a booklet ................................................................................. 174 Pages per Sheet ............................................................................................. 175 Print Page Borders .......................................................................................... 175 Page Order ...................................................................................................... 175 Document preview image ................................................................................................ 176 Orientation ....................................................................................................................... 176 Services tab features ........................................................................................................................ 177 Internet Services .............................................................................................................. 178 Device services ................................................................................................................ 179 Device Settings tab features ............................................................................................................ 179 Form to Tray Assignment ................................................................................................ 181 Font Substitution Table .................................................................................................... 182 External Fonts .................................................................................................................. 183 Installing external fonts ................................................................................... 184 Removing external fonts ................................................................................. 185 PS 3 Emulation Unidriver Device Settings ....................................................................... 185 Available PostScript Memory .......................................................................... 185 Output Protocol ............................................................................................... 186 Send Ctrl-D Before Each Job .......................................................................... 186 Send Ctrl-D After Each Job ............................................................................ 186 Convert Gray Text to PostScript Gray ............................................................. 186 Convert Gray Graphics to PostScript Gray ..................................................... 186 Add the Euro Currency Symbol to PostScript Fonts ....................................... 187 Job Timeout .................................................................................................... 187 Wait Timeout ................................................................................................... 187 Minimum Font Size to Download as Outline ................................................... 187 Maximum Font Size to Download as Outline ................................................. 187 Installable Options ........................................................................................................... 187 Tray 3 .............................................................................................................. 188 Duplex Unit (for 2-Sided Printing) .................................................................. 188 Allow Manual Duplexing .................................................................................. 188 Printer Memory ................................................................................................ 188 Mopier Mode ................................................................................................... 188 Mopier mode and collation .............................................................................. 189 Postscript Passthrough (PS 3 Emulation Unidriver only) ................................ 189 JPEG Passthrough (PS 3 Emulation Unidriver only) ...................................... 190 ENWW vii About tab features ............................................................................................................................ 190 5 Macintosh Introduction ....................................................................................................................................... 193 Macintosh printing-system software ................................................................................................. 194 Hardware requirements ................................................................................................... 194 Operating-system support ............................................................................................... 194 Availability ........................................................................................................................ 194 Printing-system software on the Web ............................................................. 195 Printing-system software ................................................................ 195 Software component availability ..................................................... 195 In-box printing-system software CDs .............................................................. 195 Macintosh partition ......................................................................... 195 CD versions .................................................................................... 196 Macintosh install and uninstall instructions ...................................................................................... 198 Macintosh component descriptions ................................................................................. 198 HP LaserJet PPDs .......................................................................................... 198 PDEs ............................................................................................................... 198 HP Embedded Web Server ............................................................................. 199 Install notes (Readme file) .............................................................................. 199 Online help ...................................................................................................... 199 Install the Macintosh printing system ............................................................................... 199 General installation for Macintosh operating systems ..................................... 199 Detailed Mac OS X installation ........................................................................ 200 Main Install dialog sequence .......................................................... 200 Printer setup .................................................................................................... 205 Set up a printer with Mac OS X V10.4 or higher ............................. 205 Set up a printer with Mac OS X V10.3 ............................................ 210 Set up a printer with Mac OS X V10.2.8 ......................................... 212 Troubleshooting the printer setup ................................................... 215 Uninstall the Macintosh printing system .......................................................................... 215 HP Embedded Web Server (EWS) .................................................................................................. 215 Access to the HP EWS .................................................................................................... 216 Status tab ......................................................................................................................... 217 Device Status .................................................................................................. 217 Supplies Status page ...................................................................................... 218 Device Configuration page .............................................................................. 219 Network Configuration page ............................................................................ 219 Print Info Pages ............................................................................................... 220 Event Log page ............................................................................................... 221 Settings tab ...................................................................................................................... 221 Device Information page ................................................................................. 222 Paper Handling page ...................................................................................... 222 Printing page ................................................................................................... 223 PCL5e page .................................................................................................... 223 PostScript page ............................................................................................... 223 Print Quality page ............................................................................................ 224 Paper Types page ........................................................................................... 224 System Setup page ......................................................................................... 225 Service page ................................................................................................... 226 viii ENWW Networking tab ................................................................................................................. 226 IP Configuration page ..................................................................................... 227 Advanced page ............................................................................................... 227 Bonjour page ................................................................................................... 228 SNMP page ..................................................................................................... 228 Network Configuration page ............................................................................ 229 Password page ............................................................................................... 230 6 Engineering details Introduction ....................................................................................................................................... 233 Troubleshooting ................................................................................................................................ 234 Basic troubleshooting checklist ........................................................................................ 234 Troubleshooting tools ...................................................................................................... 234 File to E-mail utility .......................................................................................... 235 AccessDeniedUtility.exe .................................................................................. 235 FixErr1714 utility ............................................................................................. 235 HP System Diagnostics ................................................................................... 235 System ............................................................................................ 236 Devices ........................................................................................... 237 Applications .................................................................................... 237 HP Applications .............................................................................. 238 Logging ........................................................................................... 239 Uninstall ............................................................................................................................................ 241 Uninstall methods ............................................................................................................ 241 Uninstall component list ................................................................................................... 241 Uninstall instructions for MS Windows 2000 and MS Windows XP ................................. 241 Uninstall instructions for MS Windows 98 SE and MS Windows Me ............................... 244 Uninstall instructions for the Mac OS ............................................................................... 244 Media attributes ................................................................................................................................ 245 Media types and sizes .................................................................................................... 245 Custom paper sizes ........................................................................................................ 247 Hewlett-Packard HP LaserJet P2015 Series Printing System Readme ........................................... 249 Introduction ...................................................................................................................... 249 Purpose of this document ............................................................................... 249 Product connection information ....................................................................... 249 Product Software ............................................................................................................. 249 Supported operating systems ......................................................................... 249 Printer drivers .................................................................................................. 249 MS Windows printer drivers ............................................................ 250 Macintosh printer driver .................................................................. 250 Printer driver downloads ................................................................. 250 HP ToolboxFX software for MS Windows ....................................................... 250 Uninstaller software for MS Windows ............................................................. 250 Known issues and workarounds ...................................................................................... 250 Installation Instructions .................................................................................................... 251 Installation options for MS Windows ............................................................... 251 Installing software on MS Windows ................................................................ 252 Installing software on Macintosh OS X V10.2.8, V10.3.9, and V10.4.3 .......... 252 Uninstaller ....................................................................................................... 253 Customer assistance ....................................................................................................... 253 ENWW ix Legal statements ............................................................................................................. 253 TRADEMARK NOTICES ................................................................................. 254 WARRANTY AND COPYRIGHT .................................................................... 254 Index ................................................................................................................................................................. 255 x ENWW List of tables Table 1-1 Table 1-2 Table 1-3 Table 1-4 Table 1-5 Table 1-6 Table 1-7 Table 1-8 Table 1-9 Table 2-1 Table 2-2 Table 2-3 Table 4-1 Table 4-2 Table 4-3 Table 4-4 Table 4-5 Table 5-1 Table 6-1 Table 6-2 Table 6-3 Table 6-4 Table 6-5 Software technical reference overview .............................................................................................. 1 Features of the HP LaserJet P2015 printer ....................................................................................... 3 Software components for Windows .................................................................................................... 4 Software component availability for the HP LaserJet P2015 printer ................................................. 7 CD part numbers for the HP LaserJet P2015 printing-system software ............................................ 9 Software component localization by language, A-F ......................................................................... 10 Software component localization by language H-P ......................................................................... 11 Software component localization by language R-Z .......................................................................... 12 User documentation availability and localization ............................................................................. 14 Event alerts for HP ToolboxFX ......................................................................................................... 33 Standard print modes ...................................................................................................................... 45 Advanced Network Settings options and settings ............................................................................ 50 Print Task Quick Set default values for the HP LaserJet P2015 printer ........................................ 147 PCL 6 custom media sizes ............................................................................................................ 151 Font Attribute settings for new and preset watermarks .................................................................. 168 Page orientation ............................................................................................................................. 173 Driver mopier mode and collation settings .................................................................................... 189 Adding a printer in Macintosh operating systems .......................................................................... 200 Troubleshooting checklist ............................................................................................................... 234 Supported media attributes ............................................................................................................ 245 Tray 1 and tray 2 specifications ..................................................................................................... 247 Optional tray 3 specifications ......................................................................................................... 247 Specifications for automatic 2-sided printing ................................................................................. 248 ENWW xi xii ENWW List of figures Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5 Figure 2-6 Figure 2-7 Figure 2-8 Figure 2-9 Figure 2-10 Figure 2-11 Figure 2-12 Figure 2-13 Figure 2-14 Figure 2-15 Figure 2-16 Figure 2-17 Figure 2-18 Figure 2-19 Figure 2-20 Figure 2-21 Figure 2-22 Figure 2-23 Figure 2-24 Figure 2-25 Figure 2-26 Figure 2-27 Figure 2-28 Figure 2-29 Figure 2-30 Figure 2-31 Figure 2-32 Figure 2-33 Figure 2-34 Figure 2-35 Figure 2-36 Figure 2-37 Figure 2-38 Figure 2-39 Figure 2-40 Installation software CD browser ................................................................................................... 19 HP Device Alert ­ Load Paper pop-up message ............................................................................ 25 HP Device Alert ­ LOAD PAPER System Tray and Desktop pop-up message ............................. 25 Device Status screen ...................................................................................................................... 27 Supplies Status screen ................................................................................................................... 28 Device Configuration screen ........................................................................................................... 29 Network Configuration screen ......................................................................................................... 30 Print Information Pages screen ....................................................................................................... 31 Event Log screen ............................................................................................................................ 32 Set up Status Alerts screen .......................................................................................................... 33 Set up E-mail Alerts screen ­ 1 of 2 ............................................................................................. 35 Set up E-mail Alerts screen ­ 2 of 2 ............................................................................................. 36 Troubleshooting sub-folder ........................................................................................................... 37 How do I...? sub-folder .................................................................................................................. 38 Animated Demonstrations screen ................................................................................................. 38 HP LaserJet P2015 Series User Guide ........................................................................................ 39 Device Information screen ............................................................................................................ 40 Paper Handling screen ................................................................................................................. 41 Printing screen .............................................................................................................................. 42 PCL5e screen ............................................................................................................................... 42 PostScript screen .......................................................................................................................... 43 Print Quality screen ....................................................................................................................... 44 Paper Types screen ...................................................................................................................... 45 System Setup screen .................................................................................................................... 46 Service screen .............................................................................................................................. 47 IP Configuration screen ................................................................................................................ 48 Advanced Network Settings screen .............................................................................................. 50 SNMP screen ................................................................................................................................ 51 Network Configuration screen ....................................................................................................... 53 Password screen .......................................................................................................................... 54 HP ToolboxFX dialog box ............................................................................................................. 55 Product Registration screen .......................................................................................................... 56 HP ToolboxFX ­ sample error dialog ............................................................................................ 57 HP ToolboxFX ­ sample error dialog ............................................................................................ 59 HP EWS ­ Device Status page ..................................................................................................... 63 HP EWS ­ Supplies Status page .................................................................................................. 63 HP EWS ­ Device Configuration page ......................................................................................... 64 HP EWS ­ Network Configuration page ....................................................................................... 65 HP EWS ­ Print Info Pages page ................................................................................................. 66 HP EWS ­ Event Log page .......................................................................................................... 66 ENWW xiii Figure 2-41 HP EWS ­ Device Information page ............................................................................................. 67 Figure 2-42 HP EWS ­ Paper Handling page .................................................................................................. 67 Figure 2-43 HP EWS ­ Printing page ............................................................................................................... 68 Figure 2-44 HP EWS ­ PCL5e page ................................................................................................................ 68 Figure 2-45 HP EWS ­ PostScript page .......................................................................................................... 69 Figure 2-46 HP EWS ­ Print Quality page ....................................................................................................... 69 Figure 2-47 HP EWS ­ Paper Types page ...................................................................................................... 70 Figure 2-48 HP EWS ­ System Setup page .................................................................................................... 71 Figure 2-49 HP EWS ­ Service page ............................................................................................................... 71 Figure 2-50 HP EWS ­ IP Configuration page ................................................................................................. 72 Figure 2-51 HP EWS ­ Advanced page ........................................................................................................... 73 Figure 2-52 HP EWS ­ Bonjour page .............................................................................................................. 73 Figure 2-53 HP EWS ­ SNMP page ................................................................................................................ 74 Figure 2-54 HP EWS ­ Network Configuration page ....................................................................................... 75 Figure 2-55 HP EWS ­ Password page ........................................................................................................... 76 Figure 3-1 Configure the driver ........................................................................................................................ 82 Figure 3-2 Add New Hardware Wizard USB Composite Device dialog box .................................................... 83 Figure 3-3 Add New Hardware Wizard USB Composite Device - Search for driver dialog box ....................... 84 Figure 3-4 Add New Hardware Wizard USB Composite Device - Specify a location dialog box ..................... 84 Figure 3-5 Add New Hardware Wizard USB Composite Device - What do you want to install? dialog box ...................................................................................................................................................................... 85 Figure 3-6 Add New Hardware Wizard USB Composite Device - Ready to Install dialog box ........................ 85 Figure 3-7 Add New Hardware Wizard USB Composite Device - Finish dialog box ........................................ 86 Figure 3-8 Add New Hardware Wizard Search for driver dialog box ............................................................... 87 Figure 3-9 Add New Hardware Wizard USB Printing Support dialog box ........................................................ 88 Figure 3-10 Add New Hardware Wizard HP EWS dialog box .......................................................................... 88 Figure 3-11 Add New Hardware Wizard ­ Finish dialog box ........................................................................... 89 Figure 3-12 Animated installation guide ­ Welcome screen ............................................................................ 92 Figure 3-13 Install Printer Software screen ...................................................................................................... 93 Figure 3-14 HP LaserJet P2015 CD Browser screen ....................................................................................... 94 Figure 3-15 USB install ­ Welcome to the Install Wizard dialog box ............................................................... 95 Figure 3-16 USB install ­ Sample screen showing current progress ............................................................... 96 Figure 3-17 USB install ­ Do Not Block HP Install Wizard Processes dialog box ........................................... 97 Figure 3-18 USB install ­ Check for recommended installation updates (optional) dialog box ........................ 98 Figure 3-19 USB install ­ Installation Options dialog box ................................................................................ 99 Figure 3-20 USB Install ­ sample System Requirements Results dialog box ................................................ 100 Figure 3-21 USB install ­ License Agreement dialog box .............................................................................. 101 Figure 3-22 USB install ­ HP Extended Capabilities dialog box .................................................................... 102 Figure 3-23 USB install ­ Destination Folder dialog box ................................................................................ 103 Figure 3-24 USB install ­ Ready to Install dialog box .................................................................................... 104 Figure 3-25 Installing screen .......................................................................................................................... 105 Figure 3-26 USB install ­ Connection Type dialog box .................................................................................. 105 Figure 3-27 USB install ­ Connect Your Device Now dialog box ................................................................... 106 Figure 3-28 USB install ­ Device has been detected dialog box ................................................................... 107 Figure 3-29 USB install ­ Restart your computer dialog box ......................................................................... 108 Figure 3-30 USB install ­ Congratulations! Software installation complete dialog box .................................. 109 Figure 3-31 USB install ­ Test Page dialog box ............................................................................................ 110 Figure 3-32 Sign up now screen .................................................................................................................... 111 Figure 3-33 HP Registration screen ............................................................................................................... 112 Figure 3-34 Network install -- Welcome dialog box ....................................................................................... 113 xiv ENWW Figure 3-35 Figure 3-36 Figure 3-37 Figure 3-38 Figure 3-39 Figure 3-40 Figure 3-41 Figure 3-42 Figure 3-43 Figure 3-44 Figure 3-45 Figure 3-46 Figure 3-47 Figure 3-48 Figure 3-49 Figure 3-50 Figure 3-51 Figure 3-52 Figure 3-53 Figure 3-54 Figure 3-55 Figure 4-1 Figure 4-2 Figure 4-3 Figure 4-4 Figure 4-5 Figure 4-6 Figure 4-7 Figure 4-8 Figure 4-9 Figure 4-10 Figure 4-11 Figure 4-12 Figure 4-13 Figure 4-14 Figure 4-15 Figure 4-16 Figure 4-17 Figure 4-18 Figure 4-19 Figure 4-20 Figure 4-21 Figure 4-22 Figure 5-1 Figure 5-2 Figure 5-3 Figure 5-4 Figure 5-5 Figure 5-6 Figure 5-7 Network install ­ Sample screen showing current progress ....................................................... 114 Network install ­ Check for recommended installation updates (optional) dialog box ................ 115 Network install ­ Installation Options dialog box ........................................................................ 116 Network Install ­ sample System Requirements Results dialog box .......................................... 117 Network install ­ Licence Agreement dialog box ........................................................................ 118 Network install ­ HP Extended Capabilities dialog box .............................................................. 119 Network install ­ Destination Folder dialog box .......................................................................... 120 Network install ­ Ready to Install dialog box .............................................................................. 121 Network install ­ Connection Type dialog box ............................................................................ 122 Network install ­ Identify Printer dialog boxIdentify Printer ......................................................... 123 Network install ­ Searching dialog box ....................................................................................... 124 Network install ­ Specify Printer dialog box ................................................................................ 125 Network install ­ Printer Found dialog box ................................................................................. 126 Network install ­ Confirm Network Settings dialog box .............................................................. 127 Network install ­ Confirm Changing Setting dialog box .............................................................. 128 Network install ­ Change TCP/IP Settings dialog box ................................................................ 129 Network install ­ Restart your computer dialog box ................................................................... 130 Network install ­ Congratulations! Software installation complete dialog box ............................ 131 Network install ­ Test Page dialog box ....................................................................................... 131 Sign up now screen .................................................................................................................... 132 HP Registration screen ............................................................................................................... 133 A typical constraint message ........................................................................................................ 139 The default appearance of the Advanced tab ............................................................................... 141 Paper/Quality tab .......................................................................................................................... 145 Paper Options group box .............................................................................................................. 149 Custom Paper Size dialog box ..................................................................................................... 150 Front Cover options ...................................................................................................................... 154 First Page options ......................................................................................................................... 155 Other Pages options ..................................................................................................................... 156 Last Page options ......................................................................................................................... 158 Back Cover options ..................................................................................................................... 159 Effects tab ................................................................................................................................... 162 Preview images ­ Legal on Letter; Scale to Fit off (left) and on (right) ...................................... 164 Watermark Details dialog box ..................................................................................................... 166 Finishing tab ................................................................................................................................ 169 Print on Both Sides Instructions dialog box ................................................................................ 173 Page-order preview images ........................................................................................................ 176 Services tab ................................................................................................................................ 178 HP PCL 6 Unidriver Device Settings tab .................................................................................... 180 PS 3 Emulation Unidriver Device Settings tab ............................................................................ 181 Font Substitution Table ............................................................................................................... 183 HP Font Installer dialog box ....................................................................................................... 184 About tab ..................................................................................................................................... 191 hp LaserJet P2015 CD-ROM icon ................................................................................................ 200 hp LaserJet Software screen ........................................................................................................ 201 HP LaserJet v.5.7 icon .................................................................................................................. 201 Authenticate dialog ....................................................................................................................... 201 HP LaserJet for Macintosh installer startup-screen ...................................................................... 202 License dialog ............................................................................................................................... 202 Easy Install dialog ......................................................................................................................... 203 ENWW xv Figure 5-8 Figure 5-9 Figure 5-10 Figure 5-11 Figure 5-12 Figure 5-13 Figure 5-14 Figure 5-15 Figure 5-16 Figure 5-17 Figure 5-18 Figure 5-19 Figure 5-20 Figure 5-21 Figure 5-22 Figure 5-23 Figure 5-24 Figure 5-25 Figure 5-26 Figure 5-27 Figure 5-28 Figure 5-29 Figure 5-30 Figure 5-31 Figure 5-32 Figure 5-33 Figure 5-34 Figure 5-35 Figure 5-36 Figure 5-37 Figure 5-38 Figure 5-39 Figure 5-40 Figure 5-41 Figure 5-42 Figure 5-43 Figure 6-1 Figure 6-2 Figure 6-3 Figure 6-4 Figure 6-5 Figure 6-6 Figure 6-7 Figure 6-8 HP LaserJet Installer dialog (custom install) ................................................................................. 203 Installing dialog ............................................................................................................................. 204 LaserJet ReadMe icon ................................................................................................................ 204 Installation success message ..................................................................................................... 205 Printer list screen ........................................................................................................................ 206 Print & Fax screen ...................................................................................................................... 206 Default Browser tab .................................................................................................................... 207 Installable Options screen .......................................................................................................... 209 Printer List screen ....................................................................................................................... 209 Printer List screen ....................................................................................................................... 210 Print & Fax screen ...................................................................................................................... 210 Add printer screen ....................................................................................................................... 211 Print Center screen ..................................................................................................................... 212 Add printer screen ....................................................................................................................... 213 Device Status screen .................................................................................................................. 217 HP EWS ­ Device Status page ................................................................................................... 218 HP EWS ­ Supplies Status page ................................................................................................ 218 HP EWS ­ Device Configuration page ....................................................................................... 219 HP EWS ­ Network Configuration page ..................................................................................... 220 HP EWS ­ Print Info Pages page ............................................................................................... 221 HP EWS ­ Event Log page ........................................................................................................ 221 HP EWS ­ Device Information page ........................................................................................... 222 HP EWS ­ Paper Handling page ................................................................................................ 222 HP EWS ­ Printing page ............................................................................................................. 223 HP EWS ­ PCL5e page .............................................................................................................. 223 HP EWS ­ PostScript page ........................................................................................................ 224 HP EWS ­ Print Quality page ..................................................................................................... 224 HP EWS ­ Paper Types page .................................................................................................... 225 HP EWS ­ System Setup page .................................................................................................. 226 HP EWS ­ Service page ............................................................................................................. 226 HP EWS ­ IP Configuration page ............................................................................................... 227 HP EWS ­ Advanced page ......................................................................................................... 228 HP EWS ­ Bonjour page ............................................................................................................ 228 HP EWS ­ SNMP page .............................................................................................................. 229 HP EWS ­ Network Configuration page ..................................................................................... 230 HP EWS ­ Password page ......................................................................................................... 231 HP System Diagnostics ­ System tab .......................................................................................... 236 HP System Diagnostics ­ Devices tab .......................................................................................... 237 HP System Diagnostics ­ Applications tab ................................................................................... 238 HP System Diagnostics ­ HP Applications tab ............................................................................. 239 HP System Diagnostics ­ Logging tab ......................................................................................... 240 Important Uninstall Information dialog box ................................................................................... 242 Cleanup Progress dialog box ........................................................................................................ 243 Restart dialog box ......................................................................................................................... 244 xvi ENWW 1 Purpose and scope Introduction This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing-system software for the HP LaserJet P2015 printers. This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, Management Information Systems (MIS) personnel, and end users, as appropriate. NOTE This STR describes software that is shipped on the software CD that comes with the HP LaserJet P2015 printer. This STR does not describe drivers that will become available on the Web. The following information is included in this technical reference: Overview of software and platforms Procedures for installing and uninstalling software components Descriptions of problems that can arise while using the HP LaserJet P2015 printer, and known solutions to those problems NOTE An addendum to this STR describes system modification information, including file lists and changes to registry keys. The following table describes the structure of this STR. Table 1-1 Software technical reference overview Chapter Chapter 1, Purpose and scope Content This chapter contains basic information about the HP LaserJet P2015 printer and its software: Overview of the HP LaserJet P2015 printer Printing-system software overview, including the following topics: System requirements Operating-system support Availability HP LaserJet software documentation ENWW Introduction 1 Purpose and scope Table 1-1 Software technical reference overview (continued) Chapter Chapter 2, Software description Content This chapter provides an overview of the printing-system software installer and print drivers. This chapter also contains general information about other software features, including the following topics: Chapter 3, Install MS Windows printingsystem components Chapter 4, HP PCL 6, PCL 5e, and PS emulation unidrivers for MS Windows Chapter 5, Macintosh Driver configuration for Microsoft® (MS) Windows® HP Embedded Web Server (available for the HP LaserJet P2015n, HP LaserJet P2015dn, and HP LaserJet P2015x only) HP ToolboxFX HP Web Jetadmin Purpose and scope 2 This chapter provides instructions for installing the HP LaserJet P2015 printer in MS Windows operating systems by using various installation methods. This chapter provides detailed descriptions of the HP PCL 6, PCL 5, and HP postscript level 3 emulation print unidrivers for Windows 2000, Windows XP, and Windows Server 2003. This chapter provides instructions for installing and uninstalling the HP LaserJet P2015 printer in Macintosh operating systems and for using Macintosh features. This chapter contains information about the following special topics: Troubleshooting information File to E-mail utility Media attributes HP LaserJet P2015 printing system Readme file Chapter 6, Engineering details For the location of information within chapters, see the table of contents. An index is also provided. Additional detailed information about the HP LaserJet P2015 printing-system software is published in an addendum to this STR. The following information is available only in the addendum: Lists of installed files System-modification information, such as changes to the registry and registry keys Descriptions of known software issues and solutions Topics: Device features Printing-system software HP LaserJet documentation Device features The following table contains descriptions of the HP LaserJet P2015 printer features that are discussed in this STR. Device configurations might vary among countries/regions. Chapter 1 Purpose and scope ENWW Table 1-2 Features of the HP LaserJet P2015 printer Feature HP product number Memory HP LaserJet P2015 printer Q7821A 32 megabytes (MB) of synchronous random access memory (SDRAM) To allow for memory expansion, the printer has one DIMM slot that accepts 32, 64, 128, or 256 MB RAM DIMMs (the printer can support up to 288 MB of memory) Prints 26 pages per minute (ppm) on A4-sized paper and 27 ppm on letter-sized paper A high-speed 2.0 universal serial bus (USB) port 10/100Base-T network Jetdirect port (HP LaserJet P2015n, HP LaserJet P2015dn. and HP LaserJet P2015x printers only) 50-sheet multi-purpose tray (tray 1) 250-sheet universal tray (tray 2) Optional 250-sheet universal tray (tray 3, HP LaserJet P2015x printer only) ProRes 1200 provides fine-line detail at 1200 x 1200 dpi FastRes 1200 provides effective 1200 dpi output True 600x600 dpi text and graphics Adjustable settings to optimize print quality The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text and graphics Printer command language (PCL) 5e and 6 drivers HP postscript level 3 emulation Speed Connectivity Paper handling Print Energy savings The HP LaserJet P2015 printer automatically conserves electricity by substantially reducing power consumption when it is not in use. As an ENERGY STAR® partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR® guidelines for energy efficiency. ENERGY STAR® is a U.S. registered service mark of the United States Environmental Protection Agency. ENWW Device features 3 Purpose and scope Purpose and scope Printing-system software The HP LaserJet P2015 printer includes the following software components and programs for MS Windows operating systems. Table 1-3 Software components for Windows Components HP installer Uninstaller HP ToolboxFX Description Installs the HP LaserJet P2015 printing-system software based on the hardware it detects from the host computer. Removes files and folders that were installed when the HP LaserJet P2015 printing-system software was originally installed on the computer. Provides a software interface to manage the HP LaserJet P2015 printer. Use the HP ToolboxFX to perform the following tasks: Driver software Monitor the status of the product. Change the print settings for the product. Find troubleshooting information and instructions for performing basic tasks. Receive Status Alerts when certain events occur or conditions exist on the product. This software includes the following drivers: The HP PCL 5e Unidriver. The HP PCL 5e Unidriver is installed by default in Windows 2000, Windows XP and Windows Server 2003. The postscript (PS) print driver and PostScript® printer description (PPD) file for printing with HP postscript level 3 emulation. This driver is not installed by default. To install the PS 3 Emulation Unidriver or PS 3 Emulation Driver, use the Add Printer wizard. Online Help Provides help for using the software for the HP LaserJet P2015 product. The user documentation for these products is included on the installation CD as both .CHM (online help) files and Adobe® Acrobat® .PDF files. The software CD uses a version of Adobe Acrobat Reader that remains on the CD and does not need to be installed on the computer. However, you need a web browser installed on the computer in order to view the contents from any .CHM file. Additional software HP Software Update. The HP Software Update utility checks the HP Web site for the latest software updates for the HP LaserJet P2015 printer. Topics included in this section: System requirements Operating-system support Availability System requirements The following operating systems support the HP LaserJet P2015 printing-system software: Windows Linux UNIX 4 Chapter 1 Purpose and scope ENWW Windows NOTE For information about the HP LaserJet P2015 printing-system software for Macintosh operating systems, see Macintosh. NOTE The HP LaserJet P2015 Windows printing-system software is not supported on Windows systems running on Intel-based Macintosh hardware. The HP LaserJet P2015 printing-system software has the following minimum system requirements. Windows 98 SE, Windows Millennium Edition, Windows 2000, Windows Server 2003, or Windows XP operating system Processor and RAM requirements: For Windows 98 SE and Windows Me: a Pentium® II processor or greater, with 64 MB of RAM (for a driver-only installation) For Windows 2000, Windows Server 2003, and Windows XP (32-bit Home, Professional, and Media Center Edition): a Pentium II processor or greater (Pentium III or greater recommended), with 192 MB of RAM (for a full installation) 250 MB of available hard disk space (for a full installation) A 2x or faster CD-ROM drive (required for installation) A direct connection to a computer for full product functionality requires a USB port. NOTE If the USB port has another device attached to it, such as an external storage device, the device must be disconnected or an additional USB port must be added. You can add an additional USB port by using a hub or by installing an additional USB card. Linux You can also print to the HP LaserJet product from any operating system that complies with the PCL command language, such as OS/2, UNIX®, or Linux systems. Linux users should check for the availability of drivers at the following Web site: www.hp.com/go/linuxprinting NOTE The Linux drivers are supported through the Linux community. UNIX UNIX systems require a Model Script to set up the UNIX environment for printing. The HP LaserJet III model script, or any generic HP LaserJet printer Model Script, should work. These files are written and provided by the individual UNIX vendor. Users of HP-UX can check for availability of the Model Script and the support model at the following Web site: www.hp.com/go/unixmodelscripts Click the Support & Drivers link. ENWW Printing-system software 5 Purpose and scope Purpose and scope 6 Operating-system support NOTE For information about the HP LaserJet P2015 printing-system software for Macintosh operating systems, see Macintosh. NOTE The HP LaserJet P2015 printer does not support the Windows NT® 4.0 or Windows 95 operating systems. Throughout this document, Windows XP is used to denote Windows XP Home Edition, Windows XP Professional, and Windows XP Media Center Edition unless noted otherwise. For more information about the HP LaserJet P2015 printer, go to the following Web site: www.hp.com/support/ljP2015 Topics: Standalone drivers Print driver support in other operating systems Standalone drivers The following Windows operating systems fully support the HP LaserJet P2015 printer through the software installer, and drivers for these operating systems are available on the printing-system software CD that comes with the product. MS Windows 2000 (requires Administrator privileges) MS Windows XP (32-bit; requires Administrator privileges) Print driver support in other operating systems The following operating systems support plug-and-play or add-printer-wizard installations. Windows 98 Second Edition (Windows 98 SE) Windows Millennium Edition (Windows Me) Windows X64, Intel-based (driver available only on the Web; requires Administration privileges) Windows Server 2003 (uses the Win2000_XP driver on the HP LaserJet P2015 software CD and is also available on the Web) Itanium Architecture (IA) 64-bit, Intel-based (driver available only on the Web) Use a plug-and-play installation or the Add Printer Wizard to install the print driver for these operating systems. The print driver for these operating systems is available at the following HP support Web site: www.hp.com/support/ljP2015 NOTE The HP LaserJet P2015 printer does not support Windows 98 First Edition. NOTE For information and printer drivers for Linux, go to the following Web site: www.hp.com/go/linux Chapter 1 Purpose and scope ENWW NOTE For information and printer drivers for UNIX, go to the following Web site: www.hp.com/go/unixmodelscripts Availability The following table lists the availability of the HP LaserJet P2015 printing-system software components by operating system. Table 1-4 Software component availability for the HP LaserJet P2015 printer Component Windows 98 SE and Windows Me Windows 2000 and Windows XP ­ 32-bit Windows XP ­ X64bit and IA ­ 64-bit4 Windows Server 20034 UNIX Linux Drivers HP Traditional PCL 5e Driver HP Traditional PCL 6 Driver PS 3 Emulation Driver HP Traditional PPD HP PCL 5e Unidriver HP PCL 6 Unidriver PS 3 Emulation Unidriver UNIX Model Script Linux print drivers and model script Installers Common Windows Installer CD Browser .INF File (Add Printer) Remote management and status Applet for HP WebJet Admin5 HP ToolboxFX Online Documentation HP LaserJet P2015 Series User Guide Hewlett-Packard LaserJet P2015 Printing-System Install Notes6 Help systems 1 2 3 4 5 6 X1 X1 X1 X1 X X X1 X1 X1 X1 X1 X1 X1 X2 X3 X X X X X4, 1 X4 , 1 X X X X X X X X X X X This driver is installed through the Add Printer Wizard only. This component is available at the following Web site: www.hp.com/go/unixmodelscripts This component is available at the following Web site: www.hp.com/go/linuxprinting This component is available only at the following Web site: www.hp.com/support/ljP2015 This component is available at the following Web site: www.hp.com/go/webjetadmin This document is also available at the following Web site: www.hp.com/support/ljP2015 ENWW Printing-system software 7 Purpose and scope Purpose and scope 8 Topics: Printing-system software on the Web In-box printing-system software CDs Printing-system software on the Web All software that is contained on the installation CD is also available on the Web. Web deployment is the preferred method for obtaining the latest software. The HP Web site offers an option for automatic e-mail notification about new software releases. The HP LaserJet P2015 printing-system software is available for download at the following Web site: www.hp.com/go/ljP2015_software Only 32-bit print drivers are available on the printing-system software CD. If the computer is running a 64-bit operating system, install a 64-bit print driver. The 64-bit print drivers for Windows XP and Windows Server 2003 are available at the following Web site: www.hp.com/go/ljP2015_software To order the HP LaserJet P2015 printing­system software if the CD is damaged or missing, contact HP Support at the following Web site. To request the software CD by phone, see the following Web site for the correct contact number for your country/region: www.hp.com/go/ljP2015_software If you need a replacement CD or newer version of the software than what was shipped with the product, go to the following Web site: www.hp.com/support/ljP2015 Click CD-ROM Order Page to order, or click Download drivers and software to get the software update. In-box printing-system software CDs The software CD for the HP LaserJet P2015 printer contains a variety of files for installing the printingsystem software on the computer. The HP LaserJet P2015 printing-system software CD is divided into two partitions, one for each of the following operating systems: MS Windows Macintosh Each partition includes documentation files and files that are required to install and uninstall the printingsystem components. Topics: Windows partition CD versions Chapter 1 Purpose and scope ENWW Windows partition The root directory in the MS Windows partition of the software CD contains the AUTORUN.EXE file, the SETUP.EXE file, and the following directories and support files: APPS Language directories (containing documentation) Drivers SETUP UTIL NOTE File layouts differ by language for each regional version of the software CD. To view the files, insert the HP LaserJet P2015 printing-system software CD, right-click Start, click Explore, and then select the CD-ROM drive. CD versions The following table presents the part numbers and language groups on the software CDs for the HP LaserJet P2015 printers. Table 1-5 CD part numbers for the HP LaserJet P2015 printing-system software Part number Description Languages included on CD CB366­60106 Windows software CD for the HP LaserJet P2015 printer English Catalan Italian Spanish Dutch French German Greek Portuguese English Danish Swedish Finnish Norwegian Hebrew Estonian CB366­60105 Windows software CD for the HP LaserJet P2015 printer ENWW Printing-system software 9 Purpose and scope Table 1-5 CD part numbers for the HP LaserJet P2015 printing-system software (continued) Part number Description Languages included on CD CB366­60107 Windows software CD for the HP LaserJet P2015 printer CB366­60108 Windows software CD for the HP LaserJet P2015 printer Lithuanian Latvian English French Bulgarian Croatian Czech Hungarian Kazakh Polish Romanian Russian Serbian Slovak Slovenian Turkish Ukranian Arabic English Bahasa Indonesian Korean Simplified Chinese Traditional Chinese Thai Purpose and scope 10 The following table provides localization information about the software components for the HP LaserJet P2015 printer. A language key follows each table. Table 1-6 Software component localization by language, A-F Component 1 HP ToolboxFX Operating system 2000, XP AR X BG CA CS X DA X DE X EL x EN X ES X ET FA FI X FR X Chapter 1 Purpose and scope ENWW Component 1 HP Traditional PCL 5e and 6 Driver and PS 3 Emulation Driver HP PCL 5e and 6 Unidriver and PS 3 Emulation Unidriver Common Windows Installer Online manuals (.PDF and .CHM) 1 2 Operating system 98 SE, Me AR X BG CA CS X DA X DE X EL EN X ES X ET FA FI X FR X 2000, XP X X2 X X X X X X X X 2000, XP 2000, XP X X X X X X X X X x X X X X X X X X X X Components that are not available in a specific language are supported in English. The user interface is in Catalan, but the Help content is in Spanish. Language key for Table 1-6 Software component localization by language, A-F: AR = Arabic BG = Bulgarian CA = Catalan CS = Czech DA = Danish DE = German EL = Greek EN = English ES = Spanish ET = Estonian FA = Farsi FI = Finnish FR = French Table 1-7 Software component localization by language H-P Component 1 HP ToolboxFX HP Traditional PCL 5e and 6 Driver and PS 3 Emulation Driver HP PCL 5e and 6 Unidriver and PS 3 Emulation Unidriver Operating system 2000, XP 98 SE, Me HE X X HR HU X X ID IT X X KK KO X X LT LV NL X X NO X X PL X X PT X X 2000, XP X X X X X X X X ENWW Printing-system software 11 Purpose and scope Table 1-6 Software component localization by language, A-F (continued) Table 1-7 Software component localization by language H-P (continued) Component 1 Common Windows Installer Online manuals (.PDF and .CHM) 1 Purpose and scope 12 Operating system 2000, XP 2000, XP HE X X HR HU X ID IT X KK KO X X LT LV NL X NO X X PL X X PT X X X X X X X X X Components that are not available in a specific language are supported in English. Language key for Table 1-7 Software component localization by language H-P: HE = Hebrew HR = Croatian HU = Hungarian ID = Indonesian IT = Italian KK = Kazakh KO = Korean LT = Lithuanian LV = Latvian NL = Dutch NO = Norwegian PL = Polish PT = Portuguese Table 1-8 Software component localization by language R-Z Component 1 Operating system RO RU SR SK SL SV TH TR UK VI ZH CN X X ZH TW X X HP ToolboxFX HP Traditional PCL 5e and 6 Driver and PS 3 Emulation Driver HP PCL 5e and 6 Unidriver and PS 3 Emulation Unidriver Common Windows Installer Online manuals (.PDF and .CHM) 1 2000, XP 98 SE, Me X X X X X X X X X 2000, XP X X X X X X X 2000, XP 2000, XP X X X X X X X X X X X X X X X X Components that are not available in a specific language are supported in English. Chapter 1 Purpose and scope ENWW Language key for Table 1-8 Software component localization by language R-Z: RO = Romanian RU = Russian SR = Serbian SK = Slovak SL = Slovenian SV = Swedish TH = Thai TR = Turkish UK = Ukranian VI = Vietnamese ZHCN = Simplified Chinese ZHTW = Traditional Chinese ENWW Printing-system software 13 Purpose and scope Purpose and scope HP LaserJet documentation The documentation in the following table is available for the HP LaserJet P2015 printer. Table 1-9 User documentation availability and localization Document name HP LaserJet P2015 Series User Guide Languages English Arabic Bulgarian Catalan Chinese (Simplified) Chinese (Traditional) Croatian Czech Danish Dutch Estonian Finnish French German Greek Hebrew Hungarian Indonesian (Bahasa) Italian Korean Latvian Lithuanian Norwegian Portuguese (Brazilian) Polish Part number CB366-90951 CB366­90974 CB366­90963 CB366-90957 CB366­90982 CB366­90983 CB366­90964 CB366­90965 CB366­90956 CB366-90958 CB366­90977 CB366­90959 CB366-90952 CB366-90953 CB366­90975 CB366­90976 CB366­90966 CB366=90980 CB366-90954 CB366­90981 CB366­90979 CB366­90978 CB366­90960 CB366-90961 CB366­90967 Location The HP LaserJet P2015 Series User Guide is available in electronic format on the HP LaserJet P2015 printingsystem software CD. 14 Chapter 1 Purpose and scope ENWW Document name Languages Romanian Russian Serbian Slovak Slovenian Spanish Swedish Thai Turkish Ukranian Part number CB366­90968 CB366­90969 CB366­90970 CB366­90971 CB366­90972 CB366-90955 CB366­90962 CB366­90984 CB366­90973 CB366­90985 CB366­90901 Location Getting Started Guide Catalan Danish Dutch English Estonian Finnish French German Greek Hebrew Italian Latvian Lithuanian Norwegian Portuguese (Brazilian) Spanish Swedish Arabic Bulgarian Croatian Czech English Hungarian The Getting Started Guide is available in hard copy and comes in the box with the HP LaserJet P2015 printer. CB366­90902 ENWW HP LaserJet documentation 15 Purpose and scope Table 1-9 User documentation availability and localization (continued) Table 1-9 User documentation availability and localization (continued) Document name Languages Kazakh Polish Romanian Russian Serbian Slovak Slovenian Turkish Ukrainian English Indonesian Korean Simplified Chinese Thai Traditional Chinese Vietnamese English CB366­90905 CB366­90903 Part number Location Purpose and scope 16 Chapter 1 Purpose and scope ENWW 2 Software description Introduction The HP LaserJet P2015 printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems also support the HP LaserJet P2015, and software is available on the Web. For information about specific system installers, drivers, and components, see the section that corresponds to that system. Topics: MS Windows printing-system software HP Extended Capabilities HP ToolboxFX HP Embedded Web Server HP Web Jetadmin ENWW Introduction 17 Software description MS Windows printing-system software Topics: Printing system and installer HP LaserJet print drivers Printing system and installer Topics: Software description 18 HP LaserJet P2015 printing-system software CD for MS Windows systems HP LaserJet P2015 printing-system software CD for MS Windows systems In the MS Windows environment (Windows 2000 and Windows XP), insert the HP LaserJet P2015 printing-system software CD in the CD-ROM drive to open an interactive CD browser. Use the CD browser to install the print drivers and related components, and to gain access to online user documentation, a customization utility, and Adobe Acrobat Reader software. The following figure shows the main screen of the HP LaserJet P2015 printing-system software CD. If the screen does not appear when you insert the software CD into the CD-ROM drive, follow these steps to open the CD browser: 1. 2. 3. 4. Click Start. Click Run. Click Browse.... and navigate to the root directory of the software CD. Double-click the SETUP.EXE file to start the installer. Chapter 2 Software description ENWW Figure 2-1 Installation software CD browser NOTE The options on devices might differ from the illustration. Install Printer Software. The installation wizard guides users through the HP LaserJet P2015 printingsystem software installation. Select a Full installation or a Minimum installation. If you select Minimum installation, only the necessary software is installed and HP ToolboxFX is not installed. View User Guide. Click this link at the top of the CD browser screen to view the HP LaserJet P2015 Series User Guide. NOTE If Adobe Acrobat Reader 4.0 or later is not installed, clicking the user guide link opens it in a version of Adobe Acrobat Reader that runs from the HP LaserJet P2015 printing-system software CD. The CD browser version of Acrobat Reader is in English only, but can be used to open localized versions of .PDF documents. The Adobe Acrobat Reader software is not installed on the computer and can only run while the printing-system software CD is in the CD-ROM drive. Adobe Acrobat Reader is also available at the following Web site: www.adobe.com HP LaserJet print drivers All of the MS Windows drivers are supported in MS 32-bit operating systems. Separate versions of the HP PCL 6, PCL 5e, and HP postscript level 3 emulation unidrivers are available for Windows XP and Windows Server 2003 64-bit operating systems. These 64-bit drivers are not included on the printingsystem software CD, but they can be downloaded from the following HP Web site: www.hp.com/go/ ljP2015_software ENWW MS Windows printing-system software 19 Software description The following drivers are available on the HP LaserJet P2015 printing-system software CD: The HP PCL 6 Unidriver for Windows 2000 and Windows XP HP PCL 5e Unidriver for Windows 2000 and Windows XP The HP Postscript Level 3 Emulation Unidriver (the PS 3 Emulation Unidriver) for Windows 2000 and Windows XP The HP Traditional PCL 6 Driver for Windows 98 and Windows Me The HP Traditional PCL 5e Driver for Windows 98 and Windows Me The HP Traditional Postscript Level 3 Emulation driver (the PS 3 Emulation Driver) for Windows 98 and Windows Me Software description 20 Select the best print driver HP print drivers are designed for different environments and uses. See the print driver Help for available features. Topics: HP PCL 5e Unidriver HP PCL 6 Unidriver PS 3 Emulation Unidriver HP LaserJet printing system HP universal print driver HP PCL 5e Unidriver The HP PCL 5e Unidriver is recommended for general office printing in MS Windows environments. The driver is compatible with previous version of PCL and legacy HP LaserJet printers. The HP PCL 5e Unidriver is the best choice for: Any third party or home-grown custom solutions that use forms, fonts, or SAP programs. Any environment with mixed operating systems (such as UNIX, Linux, and mainframe) HP PCL 6 Unidriver Overall, the HP PCL 6 Unidriver provides the best performance, print quality, and printer-feature support for most users. The driver aligns with MS Windows graphic device interface (GDI) for best performance in MS Windows environments. The HP PCL 6 Unidriver may not be fully compatible with third party and custom solutions that are based on PCL 5. PS 3 Emulation Unidriver The PS 3 Emulation Unidriver is recommended for printing with Adobe or other graphics-rich software programs. The driver is compatible with postscript level 3 and supports PS fonts. The PS Emulation drive is slightly faster than the HP PCL 6 driver when using Adobe applications. Chapter 2 Software description ENWW HP LaserJet printing system Use this to install the complete set of drivers and other software that is found on the printer's software CD. HP universal print driver The HP PCL 5 and HP PS emulation universal print drivers are designed for corporate or IT-managed MS Windows environments. These drivers provide a single PCL 5 or PS emulation driver for use with multiple printer models. ENWW MS Windows printing-system software 21 Software description The HP universal print drivers are recommended when printing to multiple printer models from a mobile MS Windows computer. HP Extended Capabilities When installing the HP LaserJet P2015 printing-system software, you have the option of participating in HP's voluntary program for communication between your system and HP. This feature, available through software that is included on the printing-system software CD, helps HP monitor toner usage. If you select the option to participate, you receive an invitation about two weeks later. It contains full disclosure of the information to be communicated. Participation is entirely voluntary, and the impact on processing and connecting speed is negligible. Personal information is never sent to HP without permission. Network addresses are used only to enable the connection and for security purposes. If you decline the invitation, the dialog box does not appear again later, and no data is gathered. Software description 22 Chapter 2 Software description ENWW HP ToolboxFX This section provides information about the following topics: Overview of the HP ToolboxFX System requirements Key features The HP ToolboxFX folders Summary of HP ToolboxFX known issues Overview of the HP ToolboxFX NOTE The HP ToolboxFX is available for Windows 2000 and Windows XP operating systems only. HP ToolboxFX allows end users to easily communicate with and manage their HP LaserJet P2015 printer. The HP ToolboxFX provides the following capabilities: Provides a view of the current status of the product Provides a view of the current status of the product consumables Provides Device Alert functionality, notifying the end user when particular events or conditions occur at the device. Provides access to troubleshooting information Provides access to some of the product settings, as an alternative to using the product control panel Starting HP ToolboxFX Start the HP ToolboxFX by using any of the following methods. Double-click the HP ToolboxFX icon in the Windows system tray. Click Start, click Programs, click HP, click HP LaserJet P2015 series, and then click HP ToolboxFX. Structure The HP ToolboxFX consists of a single framework divided into several sections. Heading banner. Each page that appears in the HP ToolboxFX has a heading banner at the top that includes the HP logo. Devices pane. The Devices Pane is always visible on the left-hand side of the HP ToolboxFX window. The Devices pane lists the HP products that are available to the host computer system and folders for the types of information available about each product. Main content area. Click any of the devices or folders listed in the Devices pane to see information about the product in the main content area. ENWW HP ToolboxFX 23 Software description Other screens Toolbar. A toolbar appears at the top of the main content area. The toolbar contains controls for printing, refreshing the page, ordering supplies, and getting help. Other Links pane. The Other Links pane is always visible in the lower-left corner of the HP ToolboxFX window. The Other Links pane contains links to the HP Instant Support, Product Support, and Product Registration pages on the HP Web site. Opening screen The opening screen that appears in the HP ToolboxFX section depends on the installed configuration of the HP ToolboxFX. If the HP ToolboxFX is installed for a single HP LaserJet product, the Device Status page for that HP LaserJet product appears when you open the toolbox. If the HP ToolboxFX is installed for multiple products, a product summary page appears that contains a brief summary of each product available to the HP ToolboxFX. Double-click any of the products listed to go to the Device Status page for that product. Software description 24 System requirements HP ToolboxFX is currently supported on the following operating systems: Windows 2000 Windows XP Professional Windows XP Home Windows XP Media Center Edition HP ToolboxFX also requires the MS .NET Framework 1.1 on the client machine, which happens automatically during installation of the HP LaserJet P2015 printing-system software. Key features This section provides information about the device alert features. Receive Alert messages for device events Through HP ToolboxFX, the appropriate person can be alerted when certain events occur at the HP LaserJet P2015 printers. Receive pop-up dialog boxes (Status Alerts) or automatically generated e-mail messages (E-mail Alerts) for certain events. Alerts can also appear as a taskbar icon or as a desktop message. To see a list of the events that generate alerts in HP ToolboxFX, see the Set up Status Alerts section. For status alerts, a group of errors or a group of print-cartridge warnings can be selected, but not specific items within those groups. To configure alerts, use the Set up Status Alerts screen in the Alerts folder in the HP ToolboxFX. The following alert messages are available: HP Device pop-up alert messages System-tray icon alert Desktop alert E-mail alert Chapter 2 Software description ENWW HP Device pop-up alert messages Pop-up alert messages notify you immediately when an error or print-cartridge warning occurs in the device. An error, such as a jam, halts device operation and requires correction before the device continues operation. The alert condition can be corrected at any time. Alerts are sent only to the specific computer that prints to the device. This feature is provided through HP ToolboxFX and is turned on by default. Figure 2-2 HP Device Alert ­ Load Paper pop-up message System-tray icon alert The system-tray icon feature shows information about all of the current alert conditions for the device. An HP Device Alert icon appears in the Windows system tray when an alert condition occurs. This feature is turned on by default. Figure 2-3 HP Device Alert ­ LOAD PAPER System Tray and Desktop pop-up message Desktop alert Desktop alert messages notify you immediately when an error or print-cartridge warning occurs in the device. Desktop alerts only appear for a few seconds, and then automatically disappear. This feature is turned on by default. ENWW HP ToolboxFX 25 Software description E-mail alert E-mail alert messages notify up to two users when a specific alert condition occurs in the device. The alert condition can be a specific error alert or print-cartridge warning. This feature can be used to alert administrators or service providers that the device requires attention. For instance, when the toner low alert occurs, the person in charge of ordering print cartridges can be notified by e-mail. This feature is turned off by default. To use this feature, specify the appropriate e-mail address, select the notification events, configure the SNMP e-mail server, and enable the feature in HP ToolboxFX. The HP ToolboxFX folders Software description 26 Status folder Alerts folder Help folder Device Settings folder Network Settings folder Status folder The Status folder contains the following sub-folders: Device Status Supplies Status Device Configuration Network Configuration Print Info Pages Event Log Device Status The Device Status screen shows device status messages from the product. Chapter 2 Software description ENWW Figure 2-4 Device Status screen NOTE The HP LaserJet P2015 printers include a Supplies Status section and a Supplies Information section on the Device Status screen, which provide information about the estimated toner level, the approximate pages remaining based on the estimated toner level, and the HP part number for easy reference when ordering new consumables. Supplies Status The Supplies Status screen provides detailed information about the print cartridge. This information is not available if a non-HP cartridge is installed in the product. ENWW HP ToolboxFX 27 Software description Software description 28 Figure 2-5 Supplies Status screen Device Configuration The Device Configuration screen shows the values for all of the settings available for the product and other configuration items, such as installed DIMMs, personalities, and page counts. The contents of this screen should be consistent with the configuration page that the product generates.