User manual GATEWAY MX7118 - Supplementary Guide

Contents Replacing Gateway Notebook Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Identifying the notebook model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Identifying components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Preparing your work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Preparing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Removing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Replacing the memory module in the memory bay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Replacing the IEEE 802.11 Mini PCI card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Replacing the hard drive in the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Replacing the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Replacing the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Replacing the cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Replacing the LCD panel assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Replacing the LCD panel inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Replacing the LCD panel or LCD panel lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Replacing the palm rest assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Replacing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Replacing the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Replacing the memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Replacing the memory module under the palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 www.gateway.com i ii www.gateway.com Replacing Gateway Notebook Components Important This service guide is not intended to be provided to individual users or consumers. It cannot be provided to anyone other than an authorized service provider. Use this service guide to help plan maintenance tasks for the Gateway 7000 series, M520, MX7000, and NX700 notebook. All tasks covered in this guide can be performed by an authorized field technician without jeopardizing the notebook's warranty. Important For information on the notebook's general maintenance, technical support, safety notices, and regulatory notices, see the Gateway user guide. Important If you have suggestions regarding the content of this guide, send an e-mail with the subject "Service Guide Comments" to channel.services@gateway.com. 1 Replacing Gateway Notebook Components Identifying the notebook model The label on the bottom of the notebook contains information that identifies the notebook model and its features. Caution It is important that you use the correct service guide for the notebook. Failure to follow the approved tasks for the notebook model may result in damage to the notebook. 2 www.gateway.com Identifying components Identifying components Use this chart to identify the main components of the notebook. For a complete list of replaceable parts, see "Contents" on page i. LCD panel assembly (see page 45) Keyboard cover (see page 28) Cooling assembly (see page 36) Keyboard (see page 32) Palm rest assembly (see page 60) www.gateway.com 3 Replacing Gateway Notebook Components Preparing your work space Before performing maintenance on the notebook, make sure that your work space and the notebook are correctly prepared. Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat. Use a stable and strong table, and make sure that the table top is large enough to hold each component as you remove it. Use bright lighting to make part identification easier. Keep your work surface free from clutter and dust that may damage components. Use a magnetized screwdriver for removing screws. When removing components that are attached to the notebook by a cable, unplug the cable before removing the screws, when possible, to avoid damaging the cable. As you remove components and screws, lay them toward the rear of your work surface (behind the notebook) or far enough to the side that your arms do not accidentally brush them onto the floor. To help keep track of screws, try the following: Place each component's screws in their own section of a parts sorter. Place each component's screws next to the component on your work surface. Print the first page of each task, then place the page toward the rear of your work surface. As you remove screws, place the screws in their respective boxes on the page. Where screw measurements are shown, the first number indicates screw head width, and the second number indicates screw length. After loosening screws that are deeply recessed in a hole (for example, on the bottom of the base assembly), you can leave the screws in the holes if you place small pieces of masking tape over the hole openings. When reassembling the component, just remove the tape and tighten the screws. When you place flat-headed screws on your work surface, stand them on their heads to prevent the screws from rolling off the table. 4 www.gateway.com Preventing static electricity discharge Preventing static electricity discharge Important Before performing maintenance on the notebook, you should read and understand the information in this section. The components inside your notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook and unplug the power cord, modem cable, and network cable before opening the case. Warning To prevent risk of electric shock, do not insert any object into the vent holes of the notebook. Before performing maintenance on the notebook, follow these guidelines: Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam. Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection. Always hold components by their edges. Avoid touching the edge connectors. Never slide components over any surface. Wear a grounding wrist strap (available at most electronics stores) and attach it to a bare metal part of your workbench or other grounded connection. Touch a bare metal surface on your workbench or other grounded object. Caution Some of the procedures in this guide involve removing tape that holds wires or components. Two types of tape are used in this Gateway notebook: Mylar, non-conductive tape is typically transparent, with a red or brown tint. Conductive tape is typically grey or silver. If the existing tape cannot be reused, replace it with the same type (conductivity) of tape. Both types of replacement tape should be non-ESD generating tape. Do not use cellophane tape. www.gateway.com 5 Replacing Gateway Notebook Components Preparing the notebook Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off the notebook, remove the battery, and unplug the power cord, modem cable, and network cable before opening the case. Replace the cover before you restore power or reconnect the modem and network cables. To prepare the notebook for maintenance: 1 2 3 4 5 6 Make sure that the CD or DVD drive is empty. Remove any memory cards from the memory card reader. Turn off the notebook and unplug the power cord, modem cable, and network cable. Close the LCD panel. Disconnect all peripheral devices and remove any PC Cards. Remove the battery. For more information, see "Removing the battery" on page 7. 6 www.gateway.com Preparing the notebook Removing the battery To remove the battery: 1 2 Turn the notebook over so the bottom is facing up. Slide the battery lock to the unlocked position, then slide and hold the battery release latch. 3 Lift the battery out of the bay. www.gateway.com 7 Replacing Gateway Notebook Components Replacing the memory module in the memory bay Important Use only memory modules designed for the Gateway 7000 series, M520, MX7000, or NX700. Important This notebook has two memory modules. One is located in the memory bay. The other is accessible only after removing the palm rest. For more information, see "Replacing the memory module under the palm rest" on page 80. Tools you need to complete this task: Phillips #0 screwdriver Screws removed during this task: 1 black (memory bay cover) 8 www.gateway.com Replacing the memory module in the memory bay Memory bay www.gateway.com 9 Replacing Gateway Notebook Components To replace the memory module: 1 2 Complete the steps in "Preparing the notebook" on page 6. Remove the memory bay cover screw. Screw 3 Open the memory bay cover, then remove it. 10 www.gateway.com Replacing the memory module in the memory bay 4 Gently press outward on the clip at each end of the memory module until the module tilts upward. Clip Clip 5 Pull the memory module out of the slot. www.gateway.com 11 Replacing Gateway Notebook Components 6 Hold the replacement module at a 30-degree angle and press it into the empty memory slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay. Important Use only memory modules designed for the Gateway 7000 series, M520, MX7000, or NX700. 7 8 Gently push the module down until it clicks in place. Replace the memory bay cover, then replace the cover screw. 12 www.gateway.com Replacing the IEEE 802.11 Mini PCI card Replacing the IEEE 802.11 Mini PCI card Caution By law, only approved wireless modules provided by Gateway, or a Gateway authorized representative, explicitly for the Gateway 7000 series, M520, MX7000, or NX700 may be installed in this notebook. Caution Legal requirements dictate the mini PCI cover plate be in place during any and all operation of the notebook's wireless feature. Tools you need to complete this task: Phillips #0 screwdriver Screws removed during this task: 1 black (mini PCI bay cover) www.gateway.com 13 Replacing Gateway Notebook Components Mini PCI bay 14 www.gateway.com Replacing the IEEE 802.11 Mini PCI card To replace the IEEE 802.11 Mini PCI card: 1 2 Complete the steps in "Preparing the notebook" on page 6. Remove the mini PCI bay cover screw. Screw 3 Open the mini PCI bay cover, then remove it. www.gateway.com 15 Replacing Gateway Notebook Components 4 Note which antenna cable is attached to the connector labelled MAIN or M, and which antenna cable is attached to the connector labelled AUX or A. Tips & Tricks Wrap one of the wires with a piece of tape to help remind you. 5 Unplug the two antenna cables. 16 www.gateway.com Replacing the IEEE 802.11 Mini PCI card 6 Move the antenna cables out of the way, then press outward on the clip at each side of the module until the module tilts upward. Clip Clip www.gateway.com 17 Replacing Gateway Notebook Components 7 Pull the module out of the slot. 8 9 Hold the new module at a 30-degree angle and press it into the empty slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the module slot. Move the antenna cables out of the way, then press the module down until it clicks into place. 18 www.gateway.com Replacing the IEEE 802.11 Mini PCI card 10 Reattach the antenna cable to the connectors noted in Step 4. 11 Replace the wireless network bay cover, then replace the cover screw. www.gateway.com 19 Replacing Gateway Notebook Components Replacing the hard drive kit Tools you need to complete this task: Phillips #0 screwdriver Screws removed during this task: 1 black (hard drive kit) Hard drive bay 20 www.gateway.com Replacing the hard drive kit To replace the hard drive kit: 1 2 3 4 5 Create a Drivers and Applications Recovery disc using the procedure found in the Using Gateway System Recovery online guide. To access this guide, click Start, All Programs, System Recovery, then click Recovery Help Manual. Print the Using Gateway System Recovery online guide for use in Step 8. Back up any data you want to transfer to the new hard drive. For more information, see "Backing up files" in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Complete the steps in "Preparing the notebook" on page 6. Remove the hard drive kit screw. Screw www.gateway.com 21 Replacing Gateway Notebook Components 6 Slide the hard drive bay kit to remove it. Important If your new hard drive does not include the hard drive kit bracket, complete the steps in "Replacing the hard drive in the hard drive kit" on page 23 before proceeding. 7 8 Slide the new hard drive kit into your notebook, then replace the screw that secures the hard drive kit to your notebook. For instructions on installing Windows, your drivers, and your applications, see the Using Gateway System Recovery online guide you printed in Step 2. 22 www.gateway.com Replacing the hard drive in the hard drive kit Replacing the hard drive in the hard drive kit Tools you need to complete this task: Phillips #0 screwdriver Screws removed during this task: 1 black (hard drive kit) 4 chrome (hard drive) To replace the hard drive in the hard drive kit: 1 2 Complete the steps in "Preparing the notebook" on page 6. Remove the hard drive kit by following the instructions in "Replacing the hard drive kit" on page 20. www.gateway.com 23 Replacing Gateway Notebook Components 3 Remove the four screws that secure the hard drive to the hard drive kit bracket. Screw Screw Screw Screw 24 www.gateway.com Replacing the hard drive in the hard drive kit 4 Remove the bracket from the old drive. 5 6 7 Insert the new drive into the bracket with the label side up and so the screw holes line up. Replace the four screws that secure the bracket to the drive. Reassemble the notebook. www.gateway.com 25 Replacing Gateway Notebook Components Replacing the CD or DVD drive Tools you need to complete this task: Phillips #0 screwdriver Screws removed during this task: 2 black (CD or DVD drive) To replace the CD or DVD drive: 1 2 3 Complete the steps in "Preparing the notebook" on page 6. Turn the notebook over so the bottom is facing up. Remove the two CD or DVD drive screws. Screw Screw 26 www.gateway.com Replacing the CD or DVD drive 4 Insert a straightened paper clip into the CD or DVD drive's manual eject hole, push in the paper clip to eject the drive tray, then pull the drive tray open. 5 Carefully slide the drive out of the drive bay. 6 7 Slide the new CD or DVD drive into the drive bay. Make sure that the drive fits securely in the bay. Secure the CD or DVD drive with the two screws removed in Step 3. www.gateway.com 27 Replacing Gateway Notebook Components Replacing the keyboard cover Tools you need to complete this task: Flat-blade driver - OR Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 2 black (keyboard cover) 28 www.gateway.com Replacing the keyboard cover To replace the keyboard cover: 1 2 Complete the steps in "Preparing the notebook" on page 6. Remove the two keyboard cover screws. Screw Screw 3 4 5 Turn the notebook over so the top is facing up. Open the LCD panel to the fully open position. Insert the small flat-blade screwdriver under the bottom of each hinge cover and gently loosen them. www.gateway.com 29 Replacing Gateway Notebook Components 6 Insert the small flat-blade screwdriver under the bottom of the keyboard cover and gently pry it up. Tips & Tricks Inserting a piece of cloth between the screwdriver and keyboard will help prevent damage to the notebook. 7 Lift the back edge of the keyboard cover, then rotate it toward you so it lies face-down on top of the keyboard. Be careful not to damage the LCD panel. 30 www.gateway.com Replacing the keyboard cover 8 Slide the brown power button/multi-function buttons connector clip up, then remove the cable. Be careful not to touch or damage any other components. Connector 9 10 11 12 Lift the old keyboard cover away from the notebook. The keyboard cover is now completely detached from the notebook. Make sure that the brown power button/multi-function buttons connector clip is pushed up, insert the cable from the new keyboard cover into the connector, then slide the clip downward to lock the connector in place. Place the new keyboard cover on the notebook. Press down on the cover in several places until it clicks in place. Press down on the hinge covers until they click in place. The keyboard cover is correctly mounted when you can run your finger along the cover and find no loose spots. The cover should be flat all the way across. Caution If the cover is not correctly replaced, the notebook could be damaged when you try to close the LCD panel. 13 Secure the keyboard cover with the two screws removed in Step 2. www.gateway.com 31 Replacing Gateway Notebook Components Replacing the keyboard Tools you need to complete this task: Flat-blade driver - OR Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 2 black (keyboard cover) 2 black (keyboard) To replace the keyboard: 1 2 Complete the steps in "Preparing the notebook" on page 6. Open the keyboard cover by following the instructions in "Replacing the keyboard cover" on page 28. Important You do not need to remove the cover. 3 Remove the two keyboard screws. Screw Screw 32 www.gateway.com Replacing the keyboard 4 Lift the back edge of the keyboard slightly, then carefully push it toward the LCD panel to release the keyboard retaining tabs. Be careful not to damage the LCD panel. 5 Lay the keyboard face down on the palm rest. www.gateway.com 33 Replacing Gateway Notebook Components 6 Lift the brown keyboard connector clip and remove the keyboard cable. Be careful not to touch or damage any other components. Keyboard connector clip 7 8 9 Lift the old keyboard away from the notebook. The keyboard is now completely detached from the notebook. Lay the new keyboard face down on top of the palm rest. Make sure that the brown keyboard connector clip is raised, insert the cable into the connector, then slide the clip down to lock the connector in place. Important The cable is correctly oriented if the cable is not twisted. 34 www.gateway.com Replacing the keyboard 10 Insert the tabs on the front edge of the keyboard into the slot under the palm rest. It may be necessary to press down on the keyboard keys along the front edge of the keyboard to seat the retaining tabs into their corresponding slots. 11 12 13 Gently press the keyboard down until it is flat all the way across. The keyboard should easily fall into place. Be careful not to damage the LCD panel. Secure the keyboard with the two screws removed in Step 3. Reattach the keyboard cover by following the instructions in "Replacing the keyboard cover" on page 28. www.gateway.com 35 Replacing Gateway Notebook Components Replacing the cooling assembly Tools you need to complete this task: Phillips #0 screwdriver Additional materials you need to complete this task: X-23-7762 thermal grease Screws removed during this task: 2 black (keyboard cover) 2 black (keyboard) 4 black (cooling assembly cover) 1 black (LCD ground screw) 4 chrome (cooling assembly) To replace the cooling assembly: 1 2 3 Complete the steps in "Preparing the notebook" on page 6. Remove the keyboard cover by following the instructions in "Replacing the keyboard cover" on page 28. Remove the keyboard by following the instructions in "Replacing the keyboard" on page 32. 36 www.gateway.com Replacing the cooling assembly 4 Remove the cooling assembly cover screws. Long screw Short screw Short screw Long screw 5 Lift the front of the cooling assembly cover, slide the cover to the front of the notebook, then remove it. www.gateway.com 37 Replacing Gateway Notebook Components 6 Remove the screw connecting the LCD grounding wire to the top of the number 4 screw. Grounding screw 7 Remove the four screws that are stamped with the numbers 1 through 4 next to them. Make sure that you remove the screws in reverse numerical order. Caution When removing the cooling assembly's screws from the numbered holes, remove them in reverse numerical order (4, 3, 2, then 1). Screw Screw Screw Screw 38 www.gateway.com Replacing the cooling assembly 8 Unplug the old cooling fans. Connector Connector www.gateway.com 39 Replacing Gateway Notebook Components 9 10 Remove the tape from the LCD cable that is taped to the top of the cooling assembly. Lift the cooling assembly up and away from the notebook. 11 12 13 14 15 Remove any thermal grease residue from the processor using a soft cloth and isopropyl alcohol. Place new thermal grease on the processor. Use only enough to cover the CPU die. Install the new cooling assembly in the notebook. Plug in the new cooling fans. Replace the four screws that are stamped with the numbers 1 through 4 next to them. Make sure that you tighten the screws in numerical order. Caution When tightening the cooling assembly's screws into the numbered holes, tighten them in numerical order (1, 2, 3, then 4). 16 Replace the grounding wire and screw removed in Step 6. 40 www.gateway.com Replacing the cooling assembly 17 Replace the LCD cable and tape that was removed in Step 9. Caution Two types of tape are used in this Gateway notebook: Mylar, non-conductive tape is typically transparent, with a red or brown tint. Conductive tape is typically grey or silver. If the existing tape cannot be reused, replace it with the same type (conductivity) of tape. Both types of replacement tape should be non-ESD generating tape. Do not use cellophane tape. 18 19 Replace the cooling assembly cover, then replace the cover screws. Reassemble the notebook. www.gateway.com 41 Replacing Gateway Notebook Components Replacing the processor Tools you need to complete this task: Phillips #0 screwdriver Additional materials you need to complete this task: X-23-7762 thermal grease Screws removed during this task: 2 black (keyboard cover) 2 black (keyboard) 4 black (cooling assembly cover) 1 black (LCD ground screw) 4 chrome (cooling assembly) To replace the processor: 1 2 3 4 Complete the steps in "Preparing the notebook" on page 6. Remove the keyboard cover by following the instructions in "Replacing the keyboard cover" on page 28. Remove the keyboard by following the instructions in "Replacing the keyboard" on page 32. Remove the cooling assembly by following the instructions in "Replacing the cooling assembly" on page 36. 42 www.gateway.com Replacing the processor 5 Release the processor by pushing down on the lever and then lifting it completely up. 6 Remove the old processor from the system board. 7 Install the new processor onto the system board making sure that Pin 1 on the processor (indicated by the silk-screened arrow on the corner of the processor) aligns with Pin 1 on the processor socket (indicated by the absence of a pin hole in the processor socket), then return the lever to its locked position. www.gateway.com