UNLOCK UTILITY FOR COMPAQ HANDHELD PCS COMPAQ C-SERIES H/PC COMPAQ AERO 8000 H/PC PROFESSIONAL INSTRUCTION CARD The Compaq Unlock utility is part of the enhanced security built into the Compaq Handheld PCs. Use this utility to generate a special code that allows you to regain access to a handheld unit that has entered either lockout or administrator lockout mode. Refer to your original product documentation for more information about the Enhanced Security features. NOTE: It is recommended that H/PC owners who use the enhanced security features obtain a copy of the Compaq Unlock utility before they encounter a lockout situation. Lockout mode results when a user fails to enter a valid password in all security levels. The Handheld PC displays the following message: "This H/PC has entered Administrator Lockout mode, because you failed to enter a valid password. You will not be able to use this H/PC until it has been unlocked using the Compaq Unlock utility." The Compaq Unlock utility runs on your desktop PC. The utility requires the user to enter special data displayed on the screen of the locked H/PC. It generates an alphanumeric unlock code which when entered into the H/PC releases it from Lockout mode. NOTE: The Unlock utility is case-sensitive; therefore all alphanumeric characters must be entered exactly as displayed. The Compaq Unlock utility is available for a nominal fee through the COMPAQ At Home website. To purchase a copy: 1. Open the URL http://www.goesd.com/compaq in your web browser. 2. Click Handheld under `Categories'. 3. Click View all Handheld titles. 4. Scroll to the bottom of the page and click the Next arrow. 5. Scroll to the Compaq Unlock Utility and click on it. 6. Click the ADD button to purchase a copy and download it at your convenience. 7. Install the Compaq Unlock utility on your desktop, so that it will be available when needed to recover from Lockout mode. Notice The information on this card is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This card contains information protected by copyright. No part of this document may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 1999 Compaq Computer Corporation. All rights reserved. Printed in Taiwan. COMPAQ, AERO, and the Compaq logo are registered in the U.S. Patent and Trademark Office. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Unlock utility Compaq C-Series/Aero 8000 H/PC First Edition September 1999 159048-001 Pages: 1 Part Number: - Writer: Cary Dier- Saved by: Cary Dier Words: 440 Saved date: 01/06/00 11:55 AM File Name: 159048.doc ...