Navigation Contents Index USER'S MANUAL ® USB FOR WINDOWS AND MACINTOSH ® WACOM PenPartner® User's Manual for USB (Windows® and Macintosh®), February 03, 1999 International English V1.0 for USB Copyright © WACOM Company, Limited, 1999 All rights reserved. No part of this manual may be reproduced except for your express personal use. WACOM reserves the right to revise this publication without obligation to provide notification of such changes. WACOM does its best to provide current and accurate information in this manual, however WACOM reserves the right to change any specifications and product configurations at its discretion, without prior notice and without obligation to include such changes in this manual. TRADEMARKS WACOM, UltraPen, and PenPartner are registered trademarks of WACOM Company, Limited. Acrobat® Reader Copyright © 1987-1996 Adobe Systems Incorporated. All rights reserved. Adobe and Acrobat are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions. Apple, the Apple logo, and Macintosh are registered trademarks of Apple Computer, Inc. Microsoft, MS, Windows, Windows 95, Windows 98, and/or other Microsoft products are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Any additional company and product names mentioned in this documentation may be trademarked and/or registered as trademarks. Mention of third-party products is for information purposes only and constitutes neither an endorsement nor a recommendation. WACOM assumes no responsibility with regard to the performance or use of these products. Contents Index Page 2 RADIO AND TELEVISION INTERFERENCE The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly--that is, in strict accordance with WACOM instructions--it may cause interference with radio and television reception. FCC NOTICE This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. You can determine whether your tablet is causing interference by disconnecting it from the computer. If the interference stops, it was probably caused by the tablet. If your tablet does cause interference to radio or television reception, try to correct the interference by using one or more of the following measures: · Rotate the television or radio antenna until the interference stops. · Move the tablet farther away from the television or radio. · Plug the computer into an outlet that is on a different circuit from the television or radio. If necessary, consult your authorized WACOM dealer or an experienced radio/television technician for additional suggestions. Changes or modifications to this product not authorized by WACOM could void the FCC Certification and negate your authority to operate the product. This product was tested for FCC compliance under conditions that included the use of shielded cables and connectors between system components. It is important that you use shielded cables and connectors to reduce the possibility of causing interference to radios, television sets, and other electronic devices. Contents Index Page 3 CE DECLARATION The PenPartner® digitizing tablet, model CT-0405-U, has been tested by the TÜV Rheinland in Japan (an accredited EMC laboratory) and found to comply to the following harmonized European Norms: · EN 50 082-1 (electromagnetic immunity) · EN 55-022 Class B (electromagnetic emissions). Based on the results of these tests, WACOM declares that the above mentioned devices conform to Article 10.1 of the European Council Directive 89/336/EEC and indicates this conformity by the CE-sign on each device. The device must be installed and operated always in strict accordance to the instructions given in this handbook. Any changes or modifications to this product that were not specifically authorized by WACOM will invalidate this declaration. BZT NOTICE The PenPartner® digitizing tablet, model CT-0405-U, has been tested for radio emission characteristics and found to comply to the regulations of BMPT official gazette decree 243/1991. However, you must pay attention to the instructions in this manual and use the devices only in the prescribed way. The Bundesamt für Zulassungen in der Telekommunikation (BZT) has received notice of issuing of this equipment and has been granted authorization for inspection of the series. WACOM Co., Ltd, Japan. Contents Index Page 4 NAVIGATING THE MANUAL Use the navigation controls to move through the manual: Go to front page. Contents Index Go to Table of Contents. Go to Index. Go to Navigating the Manual. Page back, or page forward. HEADING TEXT Go to beginning of section. Text Go to topic. Topic section continued. The Acrobat Reader provides you with additional tools for using and printing the manual. Refer to the Acrobat Reader Online Guide for more information. Contents Index Page 5 ABOUT THE MANUAL This combined interactive User's Manual for Windows and Macintosh provides quick access to information about PenPartner. Just click on a navigation button or highlighted word to move through the document. The information is common to both platforms, unless otherwise noted. Windows screen captures are shown. · · · The Table of Contents enables you to go directly to a topic by clicking on it. Installation shows you how to install the hardware and software. Using PenPartner is the learning chapter. If you are not familiar with a pen, this chapter gives you the basics, including an overview of PenPartner's many capabilities. There is also information on how to care for your pen and tablet. Customizing PenPartner describes how you can change the UltraPen settings for the way you like to work. Having Trouble? Want to test your tablet? Need troubleshooting guidelines? Do you have a question for Technical Support? You will find the answers to most common questions here. The Appendices include product specifications, license and warranty information, and a listing of replacement parts and accessories. · · · If you are new to electronic documentation, be sure to read Navigating the manual. Contents Index Page 6 Certain kinds of information are not included in this manual. · · · Information about your specific computer hardware. Information about your operating system. Information about application software. To use the pressure-sensitive UltraPen with your favorite drawing application, refer to instructions in that application's manuals. You can find information about pressure-sensitive and eraser-aware applications at WACOM's web site (see Product information). Information about other WACOM tablets. · Your best source of information for these is the set of manuals and disks that came with your hardware, operating system, applications, or other WACOM tablets. Contents Index Page 7 TABLE OF CONTENTS Trademarks Radio and television interference FCC Notice CE Declaration BZT Notice Navigating the manual About the manual Caring for PenPartner Replacing the pen tip CUSTOMIZING PENPARTNER Opening the control panel Customizing the pen Adjusting tip feel Make double-clicking easier Adjusting eraser feel Choosing pen or mouse like movement Simulating mouse buttons Simulating keyboard modifier keys Returning to default settings INSTALLATION PenPartner box contents Windows installation Macintosh installation Mail in registration Product information HAVING TROUBLE? Troubleshooting Windows troubleshooting Checking USB cable connection(s), PCs Verifying your computer is USB ready Testing the hardware, PCs Macintosh troubleshooting Checking USB cable connection(s), Macintosh Verifying your Macintosh is USB ready Testing the hardware, Macintosh Resolving software conflicts USING PENPARTNER Appearance and features PenPartner Using the UltraPen Holding the pen Pointing Clicking Dragging Proximity Drawing with pressure Erasing with ease Contents Index TABLE OF CONTENTS Page 8 Troubleshooting tables General problems Windows-specific problems Macintosh-specific problems Application-specific problems Contacting technical support Linking to the Web page Pre-contact checklist Who to call USA, Canada, Central and South America Europe, Middle East and Africa Japan Asia Pacific Parts and accessories Tablets Pens Other parts and accessories GLOSSARY INDEX APPENDICES Uninstalling the software Product specifications PenPartner tablet (Model CT-0405-U) UltraPen (Model UP-703E) License and warranties Software license Limited warranty Warranty on sales outside of U.S. and Canada License and warranties (Europe) Software license Limited warranty and liability Contents Index TABLE OF CONTENTS Page 9 INSTALLATION PenPartner is compatible with all Windows and Macintosh applications that support a mouse. If you have not already done so, now is a good time to check the PenPartner box contents. The PenPartner CD-ROM contains a Readme file with late-breaking news, this User's Manual, and software drivers that enable your computer and tablet to communicate. You can install PenPartner even if you already have a mouse or trackball; the tablet can be used alone or with your other pointing devices. Your new tablet is compatible with Windows 98 and any PowerMacintosh equipped with a USB (Universal Serial Bus) PCI card. For the iMac, you will need Mac OS 8.5 or greater, Mac OS ROM 1.2.1 or greater, and iMac Update 1.1. After you install the hardware and software, you can use the pen to move the screen cursor. PENPARTNER BOX CONTENTS WINDOWS INSTALLATION MACINTOSH INSTALLATION Contents Index INSTALLATION Page 10 PENPARTNER BOX CONTENTS You should find the following items in your PenPartner box: Registration Card Spare Nib CD-ROM UltraPen (UP-703E) Pen Stand Tablet (CT-0405-U) Illustrations not to scale. Contents Index INSTALLATION Page 11 WINDOWS INSTALLATION To use PenPartner, you must install the tablet software from the PenPartner CD-ROM. When installing PenPartner, you may be prompted to install some Windows system files. Please have your Windows system disc available. 1. Turn your computer on. After Windows has started, insert the PenPartner CD-ROM into your computer. 2. Plug the PenPartner USB connector into an active USB port. The PenPartner LED will light. If the LED does not light, your computer may not be USB Ready. 3. When the Add New Hardware Wizard appears, click Next. 4. Select the option Search for the best driver for your device (recommended), and click Next. 5. Check the CD-ROM drive option and click Next. If the message Tabins16.dll or Tabinst.dll cannot be found appears, reenter the location of the CD-ROM drive (for example, d:\). 6. Follow the prompts to continue installing your tablet. When the installer prompts you for the Hidclass.sys file, insert the Windows 98 CD-ROM into the CD-ROM drive and enter the location for the Windows CAB files (e.g., d:\win98). Click Next, and then Finish. Important: If prompted by Windows to restart your computer, do not restart now. Finish the next step before restarting. 7. You will be asked to insert the PenPartner CD-ROM. Follow the prompts to complete installation of the PenPartner driver. You should now be able to use your UltraPen on the table to move the screen cursor. If the cursor does not move, you should run the PenPartner Setup program from the PenPartner CD-ROM. A Wacom Tablet group was created in the Start menu under Programs. It contains the PenPartner control panel, User's Manual, and a Readme file. If you had trouble with this installation, go to Having Trouble? To tablet Important: If your PC was not configured with a USB keyboard or USB mouse, it may not support USB devices while in Windows Safe Mode. In this case, PenPartner will not function in Safe Mode. Contents Index INSTALLATION Page 12 MACINTOSH INSTALLATION 1. Plug the PenPartner USB connector into an active USB port on your computer or an active USB hub. 2. If your computer is off, turn it on now. The tablet LED will light to indicate PenPartner has registered as a USB device. If the LED does not light, your USB port may not be functioning properly; go to Having Trouble? PenPartner is working in mouse emulation mode. You should now be able to use your UltraPen on the tablet to move the screen cursor. Important: To use the full capabilities of PenPartner for pressure-sensitive drawing and tracing, you must install the tablet software from the PenPartner CD-ROM. Disable any virus protection programs and close all open applications before installing the software. 3. Insert the CD-ROM into your computer and double-click the Install PenPartne ...