vPro Setup and Configuration for the dc7700 Business PC with Intel vPro Technology Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 AMT Setup and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 AMT System Phases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 SMB Mode - AMT Setup and Configuration with MEBx . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 SMB Mode - AMT Setup and Configuration Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Intel AMT WebGUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Connecting with the Intel AMT WebGUI - SMB Example . . . . . . . . . . . . . . . . . . . . . . . . . 14 Enterprise Mode Setup and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Enterprise Mode - AMT Setup and Configuration Steps . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Provisioning Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Legacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 IT TLS-PSK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 OEM TLS-PSK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Return to Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Full Return to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 USB Drive Key Set Up and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 USB Drive Key Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Appendix A: Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Appendix B: Power / Sleep / Global States Explained . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Appendix C: Wake-On-ME Explained . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 1 Introduction The HP Compaq dc7700p Business PC uses Intel vPro technology to simplify PC management and reduce IT-related expenditures. Intel vPro technology is a combination of Active Management Technology (AMT) and Intel Virtualization Technology (VT), which allows for improved management of PC systems and enhanced security. This white paper assumes some basic knowledge of Intel AMT and Intel VT. AMT provides Out-of-Band (OOB) remote access to a system regardless of the system power state or operating system condition as long as the system is connected to a power source and a network. AMT is a hardware and firmware platform resident solution relying upon the Management Engine (ME) within the Intel Q965 GMCH chipset. HP Compaq dc7700p Business PCs initially shipped with AMT 2.0. AMT 2.1 is an important update that provides support for the Microsoft Vista operating system as well as power efficiencies. HP has updated this white paper to include the new features of AMT 2.1. Please refer to www.hp.com for other white papers and technical information regarding new HP Compaq dc7700p Business PCs and new Intel vPro technology. AMT Setup and Configuration AMT must be set up and configured in a system before use. AMT setup sets up the system for AMT mode and enables network connectivity. This setup is generally performed only once in the lifetime of a system. When AMT is enabled, it can be discovered by management software over a network. AMT Setup can be accomplished in one of two modes: · Small Medium Business (SMB) mode · Enterprise mode (default) AMT Configuration sets up all other AMT options not covered in AMT Setup, such as enabling the system for Serial-Over-LAN (SOL) or IDE-Redirect (IDE-R). Settings modified in the configuration phase can be changed many times over the course of a system's life span. Changes can be made to the system locally or through a management console. AMT System Phases An AMT system can be in one of three phases in regards to its current stage of AMT Setup and Configuration, as follows: · Factory · In-Setup · Operational The Factory phase is the initial stage in which the system has been built from the factory and no AMT Setup and Configuration has been done. The only way to access AMT in Factory phase is through the MEBx. This phase will end for SMB mode systems after changing the default password. Enterprise mode systems also require that you set the Provisioning ID (PID) and Provisioning Passphrase (PPS). 2 The In-Setup phase is the next stage and is where most AMT options are set. This can be a manual or automated procedure with a Setup and Configuration Server. The Operational phase is the final stage in which AMT is fully setup and configured in the system and ready for normal use. SMB Mode - AMT Setup and Configuration with MEBx SMB mode is for customers who do not have ISV management consoles, or the necessary network and security infrastructures to use encrypted Transport Layer Security (TLS). SMB mode AMT set up and configuration is a manual process done through the Intel ME BIOS Extension (MEBx). SMB mode is the easiest to implement since it does not require much infrastructure, but is the least secure since all network traffic is not encrypted. HP recommends using this process only in a closed network. NOTE: The MEBx is an option ROM module that is provided to HP by Intel to be included in the HP system BIOS. The MEBx is not HP-specific and contains options that are not used by HP. If an option is not used by HP, ignore it and do not modify from its default state. Password Guidelines MEBx passwords must meet minimum criteria. These restrictions are enforced by the MEBx to reduce vulnerability of passwords to a dictionary attack. Passwords must: · Be between 8 and 32 characters long. · Contain both upper and lower case Latin characters (e.g. A, a, B, b). · Have at least one digit character (e.g. 0, 1, 2, ... 9). · Have at least one 7-bit ASCII non-alphanumeric character with an ASCII value between 33d and 126d that is not part of the invalid character list below. Examples of valid characters include: · · · · · · · Exclamation At Number Dollar Percent Caret Asterisk ! @ # $ % ^ * The underscore '_' is considered alpha-numeric. The following characters are not allowed: · · · Quotation mark " Apostrophe Comma ' , 3 · · · · · Greater than Less than Colon Ampersand Space > < : & BIOS Prerequisite This white paper is for use with HP Compaq dc7700p Business PCs. For best performance and to take advantage of AMT 2.1 features, insure the PCs have a BIOS revision of at least version 2.09 and a ME firmware of at least 2.1.0.1031. You must update the system BIOS and the ME firmware individually. Updating the ME firmware will clear AMT settings and the system will have to be set up and configured again. For information about upgrading an HP dc7700p Business PC from AMT 2.0 to AMT 2.1, see the HP Compaq Business PC with vPro Technology AMT 2.1 Firmware Update white paper, which includes detailed instructions about how to update the system BIOS and ME firmware. This white paper is available at www.hp.com. SMB Mode - AMT Setup and Configuration Steps When going through the options in the MEBx for the first time (Factory phase), the default settings are in place. This white paper details HP-recommended settings for options, some of which may be the same as the default selection. Even though the default setting is set and used for certain options, it is good practice to double-check important options. 1. Press Ctrl-P during POST to enter Manageability Engine BIOS Extension (MEBx) Setup. You can display this option only during POST if set in F10-Setup. Figure 1 Intel MEBx Password Screen 4 2. Type the default password, which is admin. Passwords are case-sensitive. NOTE: You must change the default password before making changes to the MEBx options. 3. Change the MEBx password. The new password must meet the Strong Password criteria defined in the Password Guidelines Section. Type the password twice for verification. Change the password to establish AMT ownership. The system will go from Factory phase to In-Setup phase. The ME and AMT options within the MEBx are accessible and you can access the system using the AMT WebGUI. 4. Select the Intel ME Platform Configuration. A window displays indicating that the system resets after configuration. 5. Select Y. ME platform configuration allows IT personnel to configure ME features such as AMT/ASF selection, power options, firmware update capabilities, and so on. Figure 2 Intel ME Platform Configuration screen 6. Select Intel ME State Control, and then select Enabled. Default Setting = Enabled, Recommended Setting = Enabled This option enables or disables the ME and is used for diagnostic purposes. If there is a problem that affects the ME, it can be removed from the system to eliminate it from the suspect list until root cause is found. Note that if the ME is disabled, then all AMT and ASF functions are also disabled. The system will not be remotely manageable. 7. Select Intel ME Firmware Local Update Qualifier, and then select Always Open. Default Setting = Always Open, Recommended Setting = Always Open This option sets the policy on allowing the MEBx to be updated locally. By default, the system BIOS allows for an unlimited number of local ME firmware updates. However, the administrator can modify the local update setting with this ME firmware Local Update Qualifier. 5 "Always Open" is the default and allows for as many local updates as the system BIOS allows, which is unlimited. Choosing Never Open or Restricted adds the Intel ME Firmware Local Update option, which can be set to Enable or Disable. By default it is Disabled. This option, along with the Qualifier, dictates whether ME local updates are allowed. "Never Open" ignores what is set in the system BIOS and follows the Intel ME Firmware Local Update option. "Restricted" ignores what is set in the system BIOS and allows local ME firmware updates until the ME is configured. Never Open ME Firmware Local Update Enabled ME Firmware Local Update Disabled Local ME firmware updates allowed. Local ME firmware updates NOT allowed. Restricted Local ME firmware updates allowed. Local ME firmware updates allowed only until the ME is configured. 8. Skip LAN Controller. Default Setting = Enabled, Recommended Setting = Enabled This option enables or disables the Intel 82566DM NIC. If you need to disable the NIC, the ME management mode must be set to None before the MEBx allows you to proceed. This ensures that the ME is not in the middle of a transaction when the NIC is disabled. Disabling the NIC will cause the system to lose all remote management capabilities. There is no F10 Setup option to disable the NIC in the HP Compaq dc7700p Business PC. This is a departure from previous HP Compaq systems such as the dc7600. Note that the HP Compaq dc7700 Business PC with ASF does have the NIC disable option in F10 and not in the MEBx. 9. Select Intel ME Features Control. a. Select Manageability Feature Selection. Default Setting = Intel AMT, Recommended Setting = Intel AMT This option sets the platform management mode: None, Intel AMT, or ASF. By default, HP Compaq dc7700p Business PCs are set to Intel AMT, and ASF is an available option. HP Compaq dc7700 Business PCs are locked to ASF and cannot be changed to AMT. The None option is also available to HP Compaq dc7700 Business PCs. Note that setting the None option will disable all remote management capabilities. i. Select Intel AMT. ii. Select Return to previous menu. 6 Figure 3 Intel ME Features Control Screen with AMT selected b. Skip Intel Quiet Systems Technology. Default Setting = Disabled, Recommended Setting = Disabled Intel Quiet System Technology is used for fan speed control. It is not used on the HP Compaq dc7700 systems because the HP system BIOS already implements excellent fan speed controls. c. Select Return to the previous menu. 10. Select Intel ME Power Control. Figure 4 Intel ME Power Control Screen 7 a. Select ME State upon Initial Power-On, and then select On. Default Setting = Off, Recommended Setting = On This option sets the behavior of the ME when the system comes out of a G3 state (Mechanical Off - power outage or power cord removed). If set to ON, the ME will try to automatically power up the system and obtain memory. Use this option with the ME ON Host Sleep States o ...