EPSON AcuLaser CX11 Series Basic Operation Guide Table of Contents Product Parts Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Inside the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Scanner parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Basic Copying Setting your originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Document table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Auto Document Feeder (fax model only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Making a copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Canceling copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Basic Faxing (Fax Model Only) Sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Basics of sending faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Sending faxes using speed-dial function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Sending faxes using one-touch function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Sending faxes using group-dial function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Sending faxes by dialing from a telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Receiving faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Basics of receiving faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Receiving faxes when you hear fax tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Receiving faxes using fax polling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Troubleshooting Clearing jammed paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Precautions for clearing jammed paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Jam C (cover C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Jam E (cover E) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Jam F (cover F) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Jam MP (MP tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Jam LC/G (Optional paper cassette and cover G). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 When transparencies are jammed at the MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Paper jams in the Auto Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 2 EPSON AcuLaser CX11 Series Basic Operation Guide Product Parts Front view a l k j i h b c d e f g f a. Auto Document Feeder (fax model only) a. cover F Rear view b a c d h g e b. USB interface connector c. telephone interface connector (fax model only) LINE: Connects with the phone cord. EXT: Connects with an attached phone. b. stopper (fax model only) c. output tray d. extension tray e. f. control panel cover A d. network interface connector (EPSON AcuLaser CX11NF/CX11N only) e. f. AC inlet cover E g. MP tray h. power switch i. j. option cover cover B g. handle h. cleaner cover k. cover C l. ADF cover (fax model only) Product Parts 3 EPSON AcuLaser CX11 Series Basic Operation Guide Inside the product Scanner parts a b b c d c a f e a. document cover b. document table a. fuser unit c. transportation lock b. photoconductor unit access lever c. photoconductor unit d. cleaning knob access lever e. f. toner cartridge paper guides (MP tray) Product Parts 4 EPSON AcuLaser CX11 Series Basic Operation Guide Control panel a bc d efg h i j p o nm l k a. One Touch Dial Use these buttons to transmit a fax to a registered fax number assigned button to the corresponding button. A, B, C (fax model only) b. Data light (Yellow) c. Error light (Red) Flashes when the product is processing data. On or flashes when an error has occurred. - On when an error has occurred that requires operator intervention. The product will automatically recover when the cause of the error is resolved. - Flashing 1 (blinks at 0.3 second intervals) Indicates an error has occurred that can be recovered by pressing either the x B&W Start or x Color Start button. - Flashing 2 (blinks at 0.6 second intervals) Indicates an error has occurred that requires operator intervention and the x B&W Start or x Color Start button to be pressed after resolving the error. d. LCD panel Displays product status messages, guidance information, and various mode settings. Product Parts 5 EPSON AcuLaser CX11 Series Basic Operation Guide e. l Left/ r Right button Use these buttons to sequentially display previous or next setting values. The r Right button is also used as the OK button to set and register a setting item. u Up/ d Down button Use these buttons to sequentially display previous or next menu items. f. Advanced/Menu button g. Speed dial button (fax model only) h. Pause/Redial button (fax model only) i. x B&W Start button, x Color Start button Use this button to display the advanced menu for each mode. Use this button to display a list of registered recipients in the LCD panel. Use this button to insert a pause into fax dialing, or redial to the same fax number called previously. Use these buttons to start a black-and-white or color copy, scan, or fax transmission. When the error light is flashing, pressing this button clears the error and switches the product to ready status. Use this button to stop scanning operation, or cancel copy, fax transmission and print job. Pressing it once cancels the current job. Pressing and holding it for more than three seconds in Print mode deletes all print jobs from the product memory. Used to enter the number of copies, or enter a zoom value. # hash and asterisk buttons can be used in Fax mode. Use this button to reset the selected setting item to the default value. Press and hold it for more than three seconds to delete all setting items to their default values. Also, used as a delete button to delete one character from the entered data when entering a recipient fax number in Fax mode. On when the product is in Setup mode. Use this button to switch to the Setup mode. Use these buttons to switch to the corresponding mode. On when the corresponding mode (Print, Copy, Fax, or Scan) is selected. When the Print light is on, the product is in Print mode and ready to receive and print data. j. y Cancel button k. Numeric keypad l. Reset button m. Setup light n. Setup button o. Mode buttons p. Mode lights Product Parts 6 EPSON AcuLaser CX11 Series Basic Operation Guide Basic Copying Setting your originals You can load the original either on the document table or in the Auto Document Feeder (fax model only) depending on the type of the original. Note: Before scanning a document, remember to respect the rights of copyright owners. Do not scan published text or images without first checking their copyright status. If documents are placed both in the Auto Document Feeder and on the document table, only the documents in the Auto Document Feeder are scanned. 1. Make sure the product is turned on, and then open the document cover gently. Document table When using the document table, set an original one sheet at a time. 2. Place an original on the document table, with the side to be scanned facing down. Use the document guide strip to align the horizontal edge of the document. c Caution: Do not place heavy objects on the glass surface of the document table. Also, do not press the glass surface with too much force. To scan an original correctly, set the transportation lock on the left side of the document table in the unlocked position. See "Scanner parts." Basic Copying 7 EPSON AcuLaser CX11 Series Basic Operation Guide Note: The area with a width of 1.5 mm from both horizontal and vertical rulers cannot be scanned. 1. Maximum unreadable area of 1.5 mm 2. Maximum unreadable area of 1.5 mm Auto Document Feeder (fax model only) The Auto Document Feeder can automatically feed up to 50 sheets. c 2 1 Caution: To scan an original correctly, set the transportation lock on the left side of the document table in the unlocked position. See "Scanner parts." Note: When scanning an original using the Auto Document Feeder, scanning quality may be lower than when scanning an original on the document table. Follow the steps below to load documents in the Auto Document Feeder. 1. Slide the edge guides all the way outward. 3. Close the document cover gently so that the original does not move. Note: Always keep the document table clean. Do not leave photos on the document table for an extended period of time as they may stick to the glass. Make sure the document is flat against the glass surface, otherwise the image will appear fuzzy and out of focus. Also be sure to close the document cover to prevent interference from external light. Basic Copying 8 EPSON AcuLaser CX11 Series Basic Operation Guide 2. Insert a stack of documents face-up in the Auto Document Feeder until it meets resistance, and then move the edge guides so they are flush with the edges of your documents. Making a copy Available paper sources: The available paper types for copying are not the same as that for printing. Depending on the paper source, available paper types differ. When copying originals, you can only use the following paper types. MP tray: Plain paper, EPSON Color Laser Paper, Letterhead, Recycled paper, Colored paper, Transparencies, Labels Optional paper cassette: Plain paper, EPSON Color Laser Paper, Letterhead, Recycled paper, Colored paper You cannot copy onto coated paper, thick paper and special paper such as postcard or envelopes. Note: Make sure the ADF cover is closed firmly. If the ADF cover is open, the document table is preemptively scanned and a blank copy is output even if an original is set on the Auto Document Feeder. If you load multiple pages in the Auto Document Feeder, the pages will be fed from the top and then ejected face-down. Available original sizes: You can use A4, B5, Letter, and Legal size originals for copying. Legal size originals are available only with the Auto Document Feeder. The edge of the paper (5 mm from the horizontal and vertical paper ends) is not guaranteed for printing. Basic Copying 9 EPSON AcuLaser CX11 Series Basic Operation Guide Follow the steps below to make a copy. 1. Make sure the product is turned on and paper is loaded in the product. For details, see the User's Guide. 2. Press the Copy button on the control panel. The Copy light is lit and the LCD panel shows Copy Mode for a few seconds, and then changes to the copy mode screen. 5. Press the x B&W Start or x Color Start button. To make a black-and-white copy, press the x B&W Start button. To make a color copy, press the x Color Start button. Copying starts. Note: Do not turn off the power or press another mode's button while copying is in progress, as copying may be performed incorrectly. When you place multiple documents in the Auto Document Feeder and make a continuous high quality (600 dpi) color copy with the default memory (128 MB), the product may not work properly because of insufficient memory. We recommend adding an memory module so that the total memory size is 256 MB or higher. Note: If no button is pre ...