HP CD-Writer Plus User's Guide English English Copyright 1999. Hewlett-Packard Company. All rights reserved. Hewlett-Packard is a registered trademark of the Hewlett-Packard Company. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Names of products mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective company. 2 Laser Safety This unit employs a laser. Do not remove the cover or attempt to service this device due to the possibility of eye damage. CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser radiation exposure. Contains: Class 1 Laser Product Innehåller: Klass 1 Laserapparat Sisältää: Luokan 1 Laserlaite Enhält: Klasse 1 Laser-Produkt DANGER: INVISIBLE LASER RADIATION WHEN OPEN. AVOID DIRECT EXPOSURE TO BEAM. DANGER: RADIATIONS INVISIBLES DU LASER EN CAS D'OUVERTURE. EVITER TOUT EXPOSITION DIRECTE AU FAISCEAU. VORSICHT: UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEÖFFNET. NICHT DEM STRAHL AUSSETZEN. ADVARSEL: USYNLIG LASERSTRÅLING VED ÅBNING. UNDGÅ UDS/ETTELSE FOR STRÅLING. ADVARSEL: USYNLIG LASERSTRÅLING NÅR DEKSEL ÅPNES. UNNGÅ EKSPONERING FOR STRÅLEN. VARNING: OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPNAD. STRÅLEN ÄR FARLIG. VARO! NÄKYMÄTÖN AVATTAESSA OLET ALTTIINA LASERSÄTEILYLLE. ÄLÄ KATSO SÄTEESEN. 3 Table of Contents Contents of the Electronic User's Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installation Notes Read the Installation Poster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Introduction to SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 How to Set the SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 How to Set the Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 How to Connect an Audio Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 About Making CDs When Should I Use CD-R (Recordable or Write-Once) Discs? . . . . . . . . 13 When Should I Use CD-RW (ReWritable) Discs? . . . . . . . . . . . . . . . . . . 13 How do I Make CDs That Can be Read on Other Computers? . . . . . . . . 14 When is the DirectCD Software Useful? . . . . . . . . . . . . . . . . . . . . . . . . . 14 How do I Make Audio CDs?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Can I Avoid Swapping Audio CDs In and Out of the Drive? . . . . . . . . . 15 Can I Use the New 80 Minute Audio CDs? . . . . . . . . . . . . . . . . . . . . . . . 15 HP Disaster Recovery Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Recovering Your Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Solving Installation Problems Things to Try First . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Installation Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Customer Support HP Customer Care Online www.hpcdwriter.com . . . . . . . . . . . . . . . . . . 33 Your Local Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 HP Customer Care by Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Before You Call HP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Telephone Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Returning a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 4 Contents of the Electronic User's Guide Contents of the Electronic User's Guide Additional information is available in the electronic User's Guide. To view this online documentation click Start on the taskbar, point to Programs, HP CD-Writer Plus, Information, and select User's Guide. You can view this information through your web browser. The User's Guide provides information on the following topics: s s s s s s s s s s s s s Disaster Recovery Copying CDs Making Data CDs Making Music CDs Making Inserts and Labels Sharing CDs CD Care Troubleshooting Product Specifications Warranty Software License Agreement Regulatory Information How to Reach Us Installation Notes Read the Installation Poster The Quick-Start installation poster describes how to install your HP drive. Follow the instructions on the poster and refer to this chapter if you need additional information about: s s s s Introduction to SCSI devices How to set the SCSI ID on your HP drive How to set the termination on your HP drive How to connect an audio cable Introduction to SCSI1 Devices SCSI (pronounced scuzzy) devices are peripherals like hard drives, CDROMs, scanners, etc. that exchange information with the computer using a specific set of rules. A SCSI device communicates with the computer through a SCSI card (or a SCSI controller on the motherboard). There can be up to seven2 devices attached to a single card forming a SCSI chain. Depending on the type of SCSI card the devices can be external, internal, or both. Here is an example of a chain: 1. SCSI stands for Small Computer System Interface 2. 15 devices for SCSI Wide 5 6 How to Set the SCSI ID The SCSI Card A SCSI card (not included) and its software must be installed and functioning properly before installing the new drive. Consult the documentation that came with your SCSI card or your computer for details. If you purchase a SCSI card (also known as a host adapter or SCSI board) for your computer make sure it is: s s PCI Bus SCSI-2 The SCSI Devices SCSI IDs Each device in a SCSI chain must have a different identifying number between 0 and 7 called the SCSI ID (SCSI ID 7 is usually reserved for the SCSI card). The SCSI ID for internal devices is often set by placing or removing small caps called jumpers over pairs of pins on the back of the device. Termination The SCSI devices at either end of a chain must be terminated so the computer knows that there are no more devices in the chain. Internal devices are often terminated by placing a jumper on the device's termination pins. If you do not have any external devices, the SCSI card itself is one end of the chain and must be terminated. Most newer SCSI cards adjust their termination automatically. How to Set the SCSI ID Why might I need to change the SCSI ID? A SCSI card may have several devices attached to form a SCSI chain. Each device in the chain must have a different SCSI ID. You will need to change the SCSI ID on the HP drive if the ID set at the factory is already in use by another device. How to Set the SCSI ID 7 What SCSI ID should I use for the HP drive? When you place Software Disc 1 in your CD-ROM and click Start Installation, the software will check your system and recommend a SCSI ID you can use on the HP drive. Example: SCSI ID 3 is available. Alternatively, if you have already installed the software, you can get a list of all the detected SCSI devices in your computer and the IDs they use. Click the Start button on your taskbar, select Programs, HP CDWriter Plus or HP DVD Writer, Utilities, and select List SCSI Devices. Choose an available SCSI ID for your HP drive. Example: The following SCSI devices were detected: 0 --------------> Hard drive 1 --------------> CD-ROM 4 --------------> Tape drive 7 --------------> SCSI card You could use SCSI ID 2, 3, 5, or 6 for your HP drive. How do I set the SCSI ID on the HP drive once I know which SCSI ID to use? Three pairs of pins labeled ID1, ID2, and ID4 appear on back of the HP drive. The positions of small caps (or jumpers) on the these pins determines the device's ID. Jumpers can be pulled off or replaced with needle-nose pliers. . View of the back of the drive showing pins ID1, ID2, and ID4 used to set the SCSI ID. 8 How to Set the Termination Find the SCSI ID you will use on the graphic below and notice which pairs of pins are to have jumpers and which will not. ID4 ID2 SCSI ID 0 Usually reserved for a hard drive ID1 SCSI ID 4 ID4 ID2 ID1 1 Usually reserved for a hard drive 5 2 6 3 7 Usually reserved for the SCSI card itself Depiction of SCSI IDs: IDs are defined by the placement of jumpers on the ID1, ID2, and ID4 pins on back of the drive. Pull off or place jumpers on the ID1, ID2, and ID4 pins on the back of the drive so that they match the graphic for the ID you will use. If you have an extra jumper you may store it on the set of pins labeled SPARE. How to Set the Termination What does termination mean? Think of a pipe full of water. The pipe needs to have caps at both ends to prevent the water from spilling out. The termination on a SCSI device is analogous to the cap on the pipe. For a chain of SCSI devices to work properly the devices at the ends of a SCSI chain need to be terminated. Devices that are not at the ends of the chain must not be terminated. How to Set the Termination 9 How do I terminate the HP drive? To terminate the HP drive place a jumper over the pins labeled ACTIVE TERM on back of the drive. A jumper is a small cap that connects the pins, and can be pulled off or replaced with needle-nose pliers. View of the back of the drive showing termination pins labeled ACTIVE TERM. Should I leave on or remove the jumper on the ACTIVE TERM pins? LEAVE the jumper on the ACTIVE TERM pins if: s The HP drive is the only device connected to the SCSI card OR s The HP drive is the last of several devices in a chain connected to one SCSI card NOTE: If the new drive is the last of several devices in a chain, disable the termination on the device that was previously at the end of the chain. See the documentation provided with that device to see how to disable the termination. REMOVE the jumper from the ACTIVE TERM pins if: s The HP drive is connected between two other SCSI devices OR s The HP drive is connected between a SCSI device and the SCSI card 10 Examples: How to Set the Termination HP drive is the only device attached to the SCSI card: SCSI card Terminated HP drive LEAVE jumper on ACTIVE TERM pins HP drive is installed at the end of SCSI chain: SCSI card SCSI device Terminated Not terminated * * Disable the termination on a device HP drive is installed in the middle of SCSI chain: HP drive SCSI card REMOVE jumper Terminated from ACTIVE TERM HP drive LEAVE jumper on ACTIVE TERM pins that was previously the end of the chain. SCSI device Terminated pins Graphic representation of SCSI chains. The devices at the ends of the chains are terminated. If you previously had only external SCSI devices: If you previously had only external SCSI devices and the HP drive is the first internal device in the chain, you may have to remove or disable the termination on the SCSI card. While most newer SCSI cards adjust automatically, consult the documentation that came with your card to find out if you must disable the termination manually. External SCSI device Terminated SCSI card Not terminated * HP drive LEAVE jumper on ACTIVE TERM pins * Most newer SCSI cards adjust the termination automatically How to Connect an Audio Cable 11 Graphic representation of a SCSI chain with an external device. How to Connect an Audio Cable Should I connect an audio cable? You do not need an audio cable to use your HP drive. The audio cable is used only for listening to music CDs through your computer's sound system. When the HP drive records data, it uses the data cable, not the audio cable. Even if you do not have an audio cable connecting the HP drive to a sound card, you can still hear sound through speakers or earphones plugged into the audio connector on the front of the drive. Can I connect more than one device to my sound card? Check your sound card (see tips below) to see if it has more than one connector for audio cables. s If your sound card has only one connector, you may want to unplug the audio cable from your CD-ROM and connect it to your new drive. If your sound card supports more than one device, leave your CD-ROM connected to the sound card, and connect your new drive with another audio cable. If you need to purchase an audio cable from your computer vendor, be sure to identify the type of sound card you have and specifiy an MPC-2 connector at the drive. How do I connect an audio cable? Plug the MPC-2 connector on the audio cable into the Audio Out opening on the back of the HP drive. Next, connect the other end of the audio cable to the sound card inside your computer Tips for connecting an audio cable to the sound card MPC-2 connector s Audio cable s Identify the sound card. To identify the sound card look for microphone and speaker connectors on the back of your computer. The circuit board inside the computer attached to the microphone connectors is the s ...