magicolor 2490MF Printer / Copier / Scanner User's Guide ® 4556-9597-00A 1800798-001A Thank You Thank you for purchasing a magicolor 2490MF. You have made an excellent choice. Your magicolor 2490MF is specially designed for optimal performance in Windows, environments. Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC. Copyright Notice Copyright © 2006 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC., Marunouchi Center Building, 1-6-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan. All Rights Reserved. This document may not be copied, in whole or part, nor transferred to any other media or language, without written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Notice KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make changes to this guide and to the equipment described herein without notice. Considerable effort has been made to ensure that this guide is free of inaccuracies and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. makes no warranty of any kind including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose with regard to this guide. KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility for, or liability for, errors contained in this guide or for incidental, special, or consequential damages arising out of the furnishing of this guide, or the use of this guide in operating the equipment, or in connection with the performance of the equipment when so operated. SOFTWARE LICENSE AGREEMENT This package contains the following materials provided by Konica Minolta Business Technologies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded machine-readable outline data encoded in the special format and in the encrypted form ("Font Programs"), other software which runs on a computer system for use in conjunction with the Printing Software ("Host Software"), and related explanatory written materials ("Documentation"). The term "Software" shall be used to describe Printing Software, Font Programs and/or Host Software and also include any upgrades, modified versions, additions, and copies of the Software. The Software is being licensed to you under the terms of this Agreement. KMBT grants to you a non-exclusive sublicense to use the Software and Documentation, provided that you agree to the following: 1. You may use the Printing Software and accompanying Font Programs for imaging to the licensed output device(s), solely for your own internal business purposes. 2. In addition to the license for Font Programs set forth in Section 1 ("Printing Software") above, you may use Roman Font Programs to reproduce weights, styles, and versions of letters, numerals, characters and symbols ("Typefaces") on the display or monitor for your own internal business purposes. 3. You may make one backup copy of the Host Software, provided your backup copy is not installed or used on any computer. Notwithstanding the above restrictions, you may install the Host Software on any number of computers solely for use with one or more printing systems running the Printing Software. 4. You may assign its rights under this Agreement to an assignee of all of Licensee's right and interest to such Software and Documentation ("Assignee") provided you transfer to Assignee all copies of such Software and Documentation Assignee agrees to be bound by all of the terms and conditions of this Agreement. 5. You agree not to modify, adapt or translate the Software and Documentation. 6. You agree that you will not attempt to alter, disassemble, decrypt, reverse engineer or decompile the Software. 7. Title to and ownership of the Software and Documentation and any reproductions thereof shall remain with KMBT and its Licensor. 8. Trademarks shall be used in accordance with accepted trademark practice, including identification of the trademark owner's name. Trademarks can only be used to identify printed output produced by the Software. Such use of any trademark does not give you any rights of ownership in that trademark. 9. You may not rent, lease, sublicense, lend or transfer versions or copies of the Software that the Licensee does not use, or Software contained on any unused media, except as part of the permanent transfer of all Software and Documentation as described above. 10. In no event will KMBT or its licensor be liable to you for any consequential, incidental INDIRECT, PUNITIVE or special damages, including any lost profits or lost saving, even if KMBT has been advised of the possibility of such damages, or for any claim by any third party. KMBT or its licensor disclaims all warranties with regard to the software, express or implied, including, without limitation implied warranties of merchantability, fitness for a particular purpose, title and non-infringement of third party rights. Some states or jurisdictions do not allow the exclusion or limitation of incidental, consequential or special damages, so the above limitations may not apply to you. 11. Notice to Government End Users: The Software is a "commercial item," as that term is defined at 48 C.F.R.2.101, consisting of "commercial computer software" and "commercial computer software documentation," as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government End Users acquire the Software with only those rights set forth herein. 12. You agree that you will not export the Software in any form in violation of any applicable laws and regulations regarding export control of any countries. Legal Restrictions on Copying Certain types of documents must never be copied with the purpose or intent to pass copies of such documents off as the originals. The following is not a complete list, but is meant to be used as a guide to responsible copying. Financial Instruments Personal checks Traveler's checks Money orders Certificates of deposit Bonds or other certificates of indebtedness Stock certificates Legal Documents Food stamps Postage stamps (canceled or uncanceled) Checks or drafts drawn by government agencies Internal revenue stamps (canceled or uncanceled) Passports Immigration papers Motor vehicle licenses and titles House and property titles and deeds General Identification cards, badges, or insignias Copyrighted works without permission of the copyright owner In addition, it is prohibited under any circumstances to copy domestic or foreign currencies, or works of art without permission of the copyright owner. When in doubt about the nature of a document, consult with legal counsel. In order to prohibit the illegal reproduction of certain documents, such as paper currency, this machine is equipped with a counterfeit prevention feature. Due to the counterfeit prevention feature that this machine is equipped with, images may be distorted. For EU member states only This symbol means: Do not dispose of this product together with your household waste! Please contact the Local Authority for appropriate disposal instructions. In the case of a new device being purchased, the used one can also be given to our dealer for appropriate disposal. Recycling of this product will help to conserve natural resources and prevent potential negative consequences for the environment and human health caused by inappropriate waste handling. This product complies with RoHS (2002/95/EC) directive. Contents 1 Introduction ....................................................................................................... 1 Getting Acquainted with Your Machine 2 Space Requirements 2 Installation Precautions 2 Part Names 3 Front View 3 Rear View 4 Inside 4 Front View with Options 5 Rear View with Options 5 Drivers and Documentation CD-ROM 6 Printer Drivers 6 Scanner Drivers 6 Applications CD-ROM 7 Applications 7 Utility 7 System Requirements 8 Control Panel and Configuration Menu .......................................................... 9 About the Control Panel 10 2 Contents i Control Panel Indicators and Keys 10 Display Indications 14 Main Screen 14 Print Screen 16 Checking the Machine Status and Settings 17 TONER REMAINING 17 TOTAL PAGE 17 TX/RX RESULT 18 PRINT REPORT 18 Functions Available With the Function Key 20 Configuration Menu Overview 21 Configuration Menu 21 MACHINE SETTING Menu 25 PAPER SOURCE SETUP Menu 27 COPY SETTING Menu 28 FAX REGISTRATION Menu 29 TX SETTING Menu 29 RX SETTING Menu 30 COMM. SETTING Menu 30 REPORTING Menu 30 USER SETTING Menu 31 DIRECT PRINT Menu 32 NETWORK SETTING Menu 33 E-MAIL SETTING Menu 34 SCANNER SETTING Menu 35 3 Media Handling ................................................................................................37 Print Media 38 Specifications 38 Types 39 Plain Paper (Recycled Paper) 39 Thick Stock 40 Envelope 41 Labels 42 Letterhead 43 Postcard 43 Transparency 44 Glossy Media 45 Guaranteed Imageable (Printable) Area 46 Imageable Area--Envelopes 46 Page Margins 46 Loading Media 47 Tray 1 (Multipurpose Tray) 47 Loading Plain Paper 47 Other Media 50 Loading Envelopes 50 ii Contents Loading Labels/Postcard/Thick Stock/Transparency/Glossy media 57 Tray 2 59 Loading Plain Paper 59 About Duplex Printing 62 Double-Sided 62 Booklet 63 Output Bin 64 Media Storage 66 Original Media 67 Specifications 67 Documents that can be Placed on the Original Glass 67 Documents that can be Loaded into the ADF 67 Loading a Document to be Copied 69 Placing a Document on the Original Glass 69 Loading a Document into the ADF 70 4 Using the Printer Driver .................................................................................. 71 Selecting Printer Driver Options/Defaults 72 Uninstalling the Printer Driver 74 Displaying Printer Driver Settings 74 Windows XP/Server 2003 74 Windows 2000/Me/98SE 74 Printer Driver Settings 75 Common Buttons 75 OK 75 Cancel 75 Apply 75 Help 75 Easy Set 75 Paper View 75 Printer View 76 Watermark View 76 Quality View 76 Default 76 Basic Tab 76 Layout Tab 77 Overlay Tab 77 Watermark Tab 77 Quality Tab 77 Device Options Setting Tab 78 Version Tab 78 Using Direct Print ............................................................................................ 79 Camera Direct Photo Printing 80 Printing Directly from a Digital Camera 80 5 Contents iii 6 Using the Copier ..............................................................................................83 Making Basic Copies 84 Basic Copy Operation 84 Specifying the Copy Quality 85 Specifying the Zoom Ratio 85 Selecting a Preset Zoom Ratio 86 Specifying a Custom Zoom Ratio 86 Selecting the Copy Density 87 Selecting the Media Tray 87 Making Advanced Copies 88 Setting 2in1 Copying 88 ID Card Copying 89 Setting Duplex (Double-Sided) Copying 91 Duplex (Double-Sided) Copying From the ADF 91 Duplex (Double-Sided) Copying From the Original Glass 92 Setting Collated Copying 93 Using the Scanner ...........................................................................................95 Making Basic Scans 96 Scanning via USB 96 Scanner Driver Settings 97 Original Size 97 Scan Type 97 Resolution 97 Scanning mode 97 Image size 97 Scan 97 About 97 Close 97 Preview Window 97 Clear 97 Width/Height 98 Prescan 98 Help 98 Basic Scan to Email Operation 99 Scan to Email Using the ADF 99 Scan to Email Using the Original Glass 101 Specifying a Recipient 104 Directly Entering an Email Address 104 Using a One-Touch Dial Key 104 Using the Speed Dial Function 105 Using the List Function of the Phone Book 105 Using the Search Function of the Phone Book 106 Changing the Scan Mode Settings 107 Changing the Scanned Image Size 108 7 iv Contents 8 Replacing Consumables .............................................................................. 109 Replacing the Toner Cartridge 110 To Replace a Toner Cartridge 113 Replacing the Drum Cartridge 120 Maintenance .................................................................................................. 125 Maintaining the Machine 126 Cleaning the Machine 128 Exterior 128 Interior 129 Cleaning the Media Feed Roller and Laser Lens 129 Cleaning the Duplex Option Feed Rollers 135 Cleaning the Media Feed Rollers for Tray 2 136 Cleaning the Media Feed Rollers for the ADF 138 Storing the Machine 139 9 10 Troubleshooting ............................................................................................ 141 Introduction 142 Preventing Media Misfeeds 143 Understanding the Media Path 144 Clearing Media Misfeeds 144 Media Misfeed Messages and Clearing Procedures 145 Clearing a Media Misfeed in the Machine 146 Clearing a Media Misfeed from the Duplex Option 156 Clearing a Media Misfeed from the ADF 157 Solving Problems with Media Misfeeds 159 Solving Other Problems 162 Solving Problems with Printing Quality 168 ...