User manual EPSON ACULASER CX11NF - annexe 3

® Color Laser product No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. IBM and PS/2 are registered trademarks of International Business Machines Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States of America and other countries. Apple and Macintosh are registered trademarks of Apple Computer, Inc. EPSON is registered a trademark and EPSON AcuLaser is a trademark of Seiko Epson Corporation. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Copyright © 2005 Seiko Epson Corporation. All rights reserved. 1 Where to Find Information Safety Instructions Sheet Provides you with important safety information about this product. Read this sheet before assembling the product. Setup Guide Provides you with information on assembling the product, setting up the fax basic settings, and installing the software that came with the product. User's Guide (this manual) Provides you with detailed information on the product's functions, optional products, maintenance, troubleshooting, and technical specifications. Network Guide Provides network administrators with information on both the printer driver and network settings.You need to install this guide from Network software CD-ROM to your computer's hard disk before referring to it. Basic Operation Guide Provides you with solutions for paper jam problems about your product, and information on the control panel, copy and fax operations you may need to refer to on a regular basis. We recommend printing this guide and keeping it near the product. Online Help for product software Click Help for detailed information and instructions on the software that controls your product. Online help is automatically installed when you have installed the software CD-ROM. 2 Note: The illustrations in this guide are for EPSON AcuLaser CX11F unless otherwise indicated. 3 Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warnings, cautions, and notes . . . . . . . . . . . . . . . . . . . . . . . . . Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . Power on/off cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 17 18 21 22 Chapter 1 Getting to Know Your Printer Product Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inside the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Scanner parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consumable products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About the EPSON AcuLaser CX11 series . . . . . . . . . . . . . . . . High-quality printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pre-defined color settings in the printer driver . . . . . . . . . . . Toner save mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Resolution Improvement Technology and Enhanced MicroGray technology. . . . . . . . . . . . . . . . . . . . . 23 23 24 25 26 27 31 31 31 32 32 32 32 33 33 Chapter 2 Printer Features and Various Printing Options Various Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fit to page printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pages per sheet printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Watermark printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 34 35 36 4 Chapter 3 Paper Handling Paper Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Optional 500-Sheet Paper Cassette Unit . . . . . . . . . . . . . . . . . .38 Selecting a paper source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Optional Paper Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Output tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Printing on Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 EPSON Color Laser Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 EPSON Color Laser Transparencies . . . . . . . . . . . . . . . . . . . . .48 EPSON Color Laser Coated Paper . . . . . . . . . . . . . . . . . . . . . . .50 Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Thick paper and extra thick paper . . . . . . . . . . . . . . . . . . . . . . .54 Loading a custom paper size . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Chapter 4 Using the Printer Software with Windows About the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . .58 Making the print quality setting. . . . . . . . . . . . . . . . . . . . . . . . .58 Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Making Optional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Setting information about consumables . . . . . . . . . . . . . . . . . .82 Monitoring Your Printer Using EPSON Status Monitor 3 . . . . . . .83 Installing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . .83 Accessing EPSON Status Monitor 3. . . . . . . . . . . . . . . . . . . . . .87 Getting printer status details . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Order Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . .92 5 Status Alert window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Job Management function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Stopping monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Monitored Printers settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Uninstalling the printer driver . . . . . . . . . . . . . . . . . . . . . . . . 104 Uninstall the USB device driver . . . . . . . . . . . . . . . . . . . . . . . 107 Sharing the Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Setting up your printer as a shared printer . . . . . . . . . . . . . . 110 Using an additional driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Setting up clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Installing the printer driver from the software CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Chapter 5 Using the Printer Software with Macintosh About the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . Making the print quality settings . . . . . . . . . . . . . . . . . . . . . . Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . Monitoring Your Printer using EPSON Status Monitor 3 . . . . . . Accessing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . Getting printer status details . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . Status Alert window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Job Management function . . . . . . . . . . . . . . . . . . . Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . Sharing the Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 125 126 126 132 133 136 138 138 140 142 144 145 147 148 148 149 149 6 Chapter 6 Scanning About the Scanner Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 EPSON Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 TWAIN-compliant applications . . . . . . . . . . . . . . . . . . . . . . . .151 Accessing EPSON Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 Setting Your Originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Document table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Auto Document Feeder (fax model only) . . . . . . . . . . . . . . . .159 Scanning an Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162 Saving a Scanned Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164 From a TWAIN-compliant application . . . . . . . . . . . . . . . . . .164 Using EPSON Scan directly . . . . . . . . . . . . . . . . . . . . . . . . . . .166 Selecting the Scanning Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169 Choosing appropriate scanning mode . . . . . . . . . . . . . . . . . .169 Changing the scanning mode . . . . . . . . . . . . . . . . . . . . . . . . . .171 Making Changes to Scanner Settings . . . . . . . . . . . . . . . . . . . . . . . .171 Make suitable settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171 Create beautiful reproductions. . . . . . . . . . . . . . . . . . . . . . . . .183 Scan multiple images simultaneously . . . . . . . . . . . . . . . . . . .188 Using the Preview Window in EPSON Scan. . . . . . . . . . . . . . . . . .193 Preview images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193 Using marquees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197 Uninstalling the Scanner Software . . . . . . . . . . . . . . . . . . . . . . . . . .199 Using the Start Button on the Control Panel . . . . . . . . . . . . . . . . . .202 Scanning to your computer. . . . . . . . . . . . . . . . . . . . . . . . . . . .202 Assigning a different application on Windows . . . . . . . . . . .205 Canceling Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210 Scanning in a Network Environment . . . . . . . . . . . . . . . . . . . . . . . .210 Starting EPSON Scan settings. . . . . . . . . . . . . . . . . . . . . . . . . .210 Scanning an image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213 Setting up a client computer . . . . . . . . . . . . . . . . . . . . . . . . . . .214 Using the Application Software . . . . . . . . . . . . . . . . . . . . . . . . . . . .221 Software information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221 Accessing the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227 7 Chapter 7 Copying Setting Originals to Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basic Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Canceling Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Making Changes to Copy Settings. . . . . . . . . . . . . . . . . . . . . . . . . . Changing the number of copies . . . . . . . . . . . . . . . . . . . . . . . Selecting the paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the RGB color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specifying the zoom ratio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Making 2 pages per sheet copies. . . . . . . . . . . . . . . . . . . . . . . Reset the copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Restrictions on Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 232 234 234 234 235 237 238 238 239 241 243 244 Chapter 8 Faxing (Fax Model Only) Setting Originals to Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basics of sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending faxes using the speed-dial function. . . . . . . . . . . . . Sending faxes using the one-touch function . . . . . . . . . . . . . Sending faxes using group-dial function. . . . . . . . . . . . . . . . Sending faxes by dialing from a telephone . . . . . . . . . . . . . . Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Output paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basics of receiving faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receiving faxes when you hear fax tones . . . . . . . . . . . . . . . Receiving faxes using fax polling . . . . . . . . . . . . . . . . . . . . . . Making Changes to Fax Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting the appropriate settings. . . . . . . . . . . . . . . . . . . . . . Document size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Image quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Polling Reception. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overseas transmission mode. . . . . . . . . . . . . . . . . . . . . . . . . . Changing outgoing faxes settings. . . . . . . . . . . . . . . . . . . . . . 245 245 246 248 250 251 253 254 254 255 257 257 258 258 258 259 259 260 260 261 8 Changing incoming faxes settings . . . . . . . . . . . . . . . . . . . . . .263 Managing Communication Setup Function . . . . . . . . . . . . . . . . . .264 Printing report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264 Fax Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267 Canceling a fax job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267 Registering Recipients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268 Using the EPSON Speed Dial Utility (for Windows only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268 Using the Setup menu on the control panel . . . . . . . . . . . . . .272 Chapter 9 Using the Control Panel Selecting a Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .283 Mode Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284 Print mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284 Copy mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285 Fax mode (fax model only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .286 Scan mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .287 Using the Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .288 When to make Setup menu settings . . . . . . . . . . . . . . . . . . . .288 How to access the Setup menu settings . . . . . . . . . . . . . . . . .289 Setting menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291 Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291 Tray Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294 Reset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296 Support Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .297 Printer Adjust Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .297 USB Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .299 Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300 Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300 Transmission Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .301 Reception Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .301 Speed Dial Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302 Communication Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302 Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .303 Copy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .303 Scan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .303 9 Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Canceling a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Canceling printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Canceling scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Canceling copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Canceling faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Scanner error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fax error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Copier error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304 306 306 307 307 307 309 309 320 321 323 323 Chapter 10 Installing Options Optional Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the optional paper cassette unit. . . . . . . . . . . . . . . Removing the optional paper cassette unit . . . . . . . . . . . . . . Memory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . Removing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . 325 325 326 330 331 331 335 Chapter 11 Maintenance and Transportation Replacement Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replacing a toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . Photoconductor Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replacing the photoconductor unit . . . . . . . . . . . . . . . . . . . . Cleaning the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the exposure window . . . . . . . . . . . . . . . . . . . . . . . Cleaning the document table. . . . . . . . . . . . . . . . . . . . . . . . . . 336 338 338 339 342 342 343 350 351 352 355 355 10 Cleaning the ADF pickup roller . . . . . . . . . . . . . . . . . . . . . . . .356 Transporting the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .357 For long distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .357 For short distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .358 Finding a place for the product . . . . . . . . . . . . . . . . . . . . . . . .361 Chapter 12 Other Problems Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .363 Precautions for clearing jammed paper . . . . . . . . . . . . . . . . .363 Jam C (cover C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .364 Jam E (cover E) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .368 Jam F (cover F) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .369 Jam MP (MP tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374 Jam LC/G (optional paper cassette and cover G) . . . . . . . . .376 When transparencies are jammed at the MP tray . . . . . . . . .379 Paper jams in the Auto Document Feeder . . . . . . . . . . . . . . .381 Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .383 Paper does not feed properly . . . . . . . . . . . . . . . . . . . . . . . . . .383 Problems Using Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .384 Paper does not feed from the optional paper cassette . . . . .385 Feed jam when using the optional paper cassette . . . . . . . . .385 An installed option cannot be used . . . . . . . . . . . . . . . . . . . . .386 Correcting USB Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .386 USB connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .386 Windows operating system . . . . . . . . . . . . . . . . . . . . . . . . . . .387 Printer software installation . . . . . . . . . . . . . . . . . . . . . . . . . . .387 Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .393 Chapter 13 Printing Problems Printer Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .395 The Print light does not turn on . . . . . . . . . . . . . . . . . . . . . . . .395 The product does not print (Print light off) . . . . . . . . . . . . . .395 The Print light is on but nothing prints. . . . . . . . . . . . . . . . . .396 The Order Online function does not work . . . . . . . . . . . . . . .397 11 Information about consumables on the screen may differ slightly from the actual consumables . . . . . . . . . . . . . . . . Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printout is garbled. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Color Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cannot print in color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The printout color differs when printed from different printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The color looks different from what you see on the computer screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . . White dots appear in the printout. . . . . . . . . . . . . . . . . . . . . . Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . Half-tone images print unevenly . . . . . . . . . . . . . . . . . . . . . . Toner smudges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Areas are missing in the printed image . . . . . . . . . . . . . . . . . Completely blank pages are output . . . . . . . . . . . . . . . . . . . . The printed image is light or faint . . . . . . . . . . . . . . . . . . . . . The non-printed side of the page is dirty . . . . . . . . . . . . . . . Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print quality decreased . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Insufficient memory for current task . . . . . . . . . . . . . . . . . . . Insufficient memory to print all copies . . . . . . . . . . . . . . . . . 397 398 398 398 398 399 400 401 401 401 402 402 403 404 405 406 407 407 407 408 408 Chapter 14 Scanning Problems Scanner Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Print light does not come on. . . . . . . . . . . . . . . . . . . . . . . The product does not scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . Pressing the Start button does not start scanning. . . . . . . . . Pressing the Start button in a Mac OS X environment starts the Classic mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . You cannot scan multiple images. . . . . . . . . . . . . . . . . . . . . . Software Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . You cannot start EPSON Scan. . . . . . . . . . . . . . . . . . . . . . . . . The scanner software does not work properly. . . . . . . . . . . Scanned Image Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409 409 409 410 411 411 411 411 412 413 12 The edges of a document are not scanned. . . . . . . . . . . . . . . .413 The scanned area is inappropriate. . . . . . . . . . . . . . . . . . . . . .413 Document is not scanned or only a few dots appear as the scanned image.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .414 A line of dots is always missing from the scanned image.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .414 A line of dots always appears in the scanned image. . . . . . .414 Black vertical lines appear on the scanned image or the image is all black.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .414 When scanning an original, straight lines in the image come out jagged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .415 The image is distorted or blurred. . . . . . . . . . . . . . . . . . . . . . .415 Colors are patchy or distorted at the edges of the image. . .416 The image is dark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .416 Moiré (cross-hatch) patterns appear in the scanned image.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .417 Poor character recognition during OCR scanning. . . . . . . . .418 The image is larger or smaller than the original. . . . . . . . . . .418 Scanned images cannot be printed or come out garbled when printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .418 Colors differ from the original.. . . . . . . . . . . . . . . . . . . . . . . . .419 Images cannot be located properly in the Thumbnail preview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .420 The scanned image differs from the original.. . . . . . . . . . . . .420 Color Matching Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .421 Colors on your monitor are different from those in the original image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .421 Printed colors are different from those in the original image.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .421 ADF Scanning Problems (Fax Model only) . . . . . . . . . . . . . . . . . . .422 A blank copy is output even though an original is set on the Auto Document Feeder during scanning. . . . . . . . . . .422 You cannot scan using the Auto Document Feeder. . . . . . . .422 Paper jams in the Auto Document Feeder. . . . . . . . . . . . . . . .423 You cannot scan multiple documents. . . . . . . . . . . . . . . . . . .424 13 Chapter 15 Copying Problems Copy Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The product does not copy . . . . . . . . . . . . . . . . . . . . . . . . . . . Copy Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printout is not fine enough . . . . . . . . . . . . . . . . . . . . . . . . . . . The information on the back side or background color is printed on the copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Copies are blank, or images are missing or faded . . . . . . . . Improving copy quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Completely blank pages are output . . . . . . . . . . . . . . . . . . . . The background is dark and dirty . . . . . . . . . . . . . . . . . . . . . Black vertical lines appear on the scanned image or the image is all black. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The scanned area is inappropriate.. . . . . . . . . . . . . . . . . . . . . A blank copy is output even though an original is set on the Auto Document Feeder during scanning. . . . . . . . . . ADF Copying Problems (Fax Model Only) . . . . . . . . . . . . . . . . . . Paper jams in the Auto Document Feeder. . . . . . . . . . . . . . . You cannot scan using the Auto Document Feeder. . . . . . . High quality color copy stops halfway . . . . . . . . . . . . . . . . . 425 425 426 426 427 428 428 429 429 430 430 430 431 431 433 433 Chapter 16 Faxing Problems Sending and Receiving Faxes Problems . . . . . . . . . . . . . . . . . . . . . The document stops feeding during faxing . . . . . . . . . . . . . The product is receiving faxes but not sending them . . . . . Outgoing fax calls keep dialing. . . . . . . . . . . . . . . . . . . . . . . . Faxes you send are not arriving . . . . . . . . . . . . . . . . . . . . . . . Incoming fax calls are not being answered . . . . . . . . . . . . . . Faxes are transmitting or being received very slowly . . . . . A blank copy is output even though an original is set on the Auto Document Feeder during scanning. . . . . . . . . . Time setting is incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Black vertical lines appear on the scanned image or the image is all black. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The scanned area is inappropriate.. . . . . . . . . . . . . . . . . . . . . 434 434 435 435 435 436 436 437 437 438 438 438 14 Faxes are not printing or are printing incorrectly . . . . . . . . .438 Received faxes are too light or are printing only on half of the page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .438 Reports are not printing correctly . . . . . . . . . . . . . . . . . . . . . .439 Appendix A Customer Support Contacting Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .440 Technical Support Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .441 Appendix B Technical Specifications Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .442 Available paper types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .442 Paper that should not be used . . . . . . . . . . . . . . . . . . . . . . . . .443 Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .444 Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .444 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .444 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .448 Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .448 Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .449 Standards and approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .450 Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .452 USB interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .452 Ethernet interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .453 Options and Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .454 Optional 500-Sheet Paper Cassette Unit . . . . . . . . . . . . . . . . .454 Memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .455 Toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .455 Photoconductor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .456 Appendix C Working with Fonts EPSON BarCode Fonts (Windows Only). . . . . . . . . . . . . . . . . . . . .458 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .460 Installing EPSON BarCode Fonts. . . . . . . . . . . . . . . . . . . . . . .460 15 Printing with EPSON BarCode Fonts. . . . . . . . . . . . . . . . . . . 461 BarCode Font specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . 466 Appendix D Notices Notice for Windows XP Service Pack 2 Users . . . . . . . . . . . . . . . . Unblocking EEventManager . . . . . . . . . . . . . . . . . . . . . . . . . . Unblocking LicenseCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notice for EPSON AcuLaser CX11NF or EPSON AcuLaser CX11F Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending Faxes by Dialing from a Telephone. . . . . . . . . . . . . Receiving Faxes When You Hear Fax Tones . . . . . . . . . . . . . Receiving Faxes Using Fax Polling . . . . . . . . . . . . . . . . . . . . . Paper Sources When Receiving Faxes . . . . . . . . . . . . . . . . . . Printing Fax Sender Information. . . . . . . . . . . . . . . . . . . . . . . 477 477 478 479 479 479 479 480 480 Glossary Index 16 Safety Information Warnings, cautions, and notes w c Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your product. 17 Safety precautions Be sure to follow the precautions carefully to ensure safe, efficient operation: Because the product weighs approximately 33.1 kg (73 lb) for EPSON AcuLaser CX11NF/CX11F, and 30.9 kg (68.1 lb) for EPSON AcuLaser CX11N/CX11, excluding consumable products, one person should not lift or carry it. Two people should carry the product, lifting it by the correct positions as shown below. w Warning: Be very careful when lifting the product as the rear side is heavier than the front. 18 Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the surrounding areas. If the product has been in use, the fuser and the surrounding areas may be very hot. b * a c a * * CAUTION HIGH TEMPERATURE 19 a. fuser unit b. cover B c. cover C Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury. Avoid touching the components inside the product unless instructed to do so in this guide. Never force the product's components into place. Although the product is designed to be sturdy, rough handling can damage it. When handling a toner cartridge, always place them on a clean, smooth surface. Do not attempt to modify a toner cartridge or take them apart. They cannot be refilled. Do not touch the toner. Keep the toner away from your eyes. Do not dispose of used toner cartridge, photoconductor units, or fuser units in fire, as they can explode and cause injury. Dispose of them according to local regulations. If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to clean it up. Because the fine particles can cause a fire or explosion if they come into contact with a spark, do not use a vacuum cleaner. Wait at least one hour before using a toner cartridge after moving it from a cool to a warm environment to prevent damage from condensation. 20 When removing the photoconductor unit, avoid exposing it to room light for more than five minutes. The unit contains a blue-colored light-sensitive drum. Exposure to light can damage the drum, causing dark or light areas to appear on the printed page and reducing the service life of the drum. If you need to keep the unit out of the product for long periods, cover it with an opaque cloth. Be careful not to scratch the surface of the drum and belt. When you remove the photoconductor unit from the product, always place the unit on a clean, smooth surface. Avoid touching the drum, since oil from your skin can permanently damage its surface and affect print quality. To get the best print quality, do not store the photoconductor unit in an area subject to direct sunlight, dust, salty air, or corrosive gases (such as ammonia). Avoid locations subject to extreme or rapid changes in temperature or humidity. Be sure to keep consumable components out of the reach of children. Do not leave jammed paper inside the product. This can cause the product to overheat. Avoid sharing outlets with other appliances. Use only an outlet that meets the power requirements of this product. Important safety instructions Connect your product to an electrical outlet that meets the power requirements of this product. Your product's power requirements are indicated on a label attached to the product. If you are not sure of the power supply specifications in your area, contact your local power company or consult your dealer. 21 If you are unable to insert the AC plug into the electrical outlet, contact an electrician. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage that requires repair by a qualified service representative. ENERGY STAR® Compliance As an International ENERGY STAR® Partner, Epson has determined that this product meets the International ENERGY STAR® Program guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, copiers, scanners, and multifunction devices, and in an effort to reduce air pollution caused by power generation. Their standards and logos are uniform among participating nations. Power on/off cautions Do not turn off the product: After turning on the product, wait until Ready appears in the LCD panel. While the Print light is flashing. While the Data light is on or flashing. While printing. 22 Chapter 1 Getting to Know Your Printer Product Parts Front view a l k j i h b c d e f g 1 1 1 1 1 1 1 1 1 1 1 1 23 a. b. c. d. e. f. g. Auto Document Feeder (fax model only) stopper (fax model only) output tray extension tray control panel cover A MP tray Getting to Know Your Printer h. i. j. k. l. power switch option cover cover B cover C ADF cover (fax model only) Rear view b a c d h g f e a. cover F b. USB interface connector c. telephone interface connectors (fax model only) - LINE: Connects with the phone cord. - EXT: Connects with an attached phone. d. network interface connector (EPSON AcuLaser CX11NF/CX11N only) e. AC inlet f. cover E 24 Getting to Know Your Printer g. handle h. cleaner cover 1 1 1 1 b c d Inside the product a 1 1 1 1 1 1 1 1 f e a. b. c. d. e. f. fuser unit photoconductor unit access lever photoconductor unit cleaning knob access lever toner cartridge paper guides (MP tray) Getting to Know Your Printer 25 Scanner parts a b c a. document cover b. document table c. transportation lock 26 Getting to Know Your Printer Control panel a bc d efg h i j 1 1 1 1 p o nm l k 1 1 1 1 1 1 1 1 a. One Touch Dial button A, B, C (fax model only) b. Data light (Yellow) Use these buttons to transmit a fax to a registered fax number assigned to the corresponding button. Available from any mode. Flashes when the product is processing data. Getting to Know Your Printer 27 c. Error light (Red) On or flashes when an error has occurred. - On when an error has occurred that requires operator intervention. The product will automatically recover when the cause of the error is resolved. - Flashing 1 (blinks at 0.3 second intervals) Indicates an error has occurred that can be recovered by pressing either the x B&W Start or x Color Start button. - Flashing 2 (blinks at 0.6 second intervals) Indicates an error has occurred that requires operator intervention and the x B&W Start or x Color Start button to be pressed after resolving the error. d. LCD panel Displays product status messages, guidance information, and various mode settings. Use these buttons to sequentially display previous or next setting values. The r Right button is also used as the OK button to set and register a setting item. Also, the l Left button can be used to move the cursor one character left and overwrite mistakenly entered data. Use these buttons to sequentially display previous or next menu items. For instructions on how to use these buttons, see "Using the Setup Menu" on page 288. e. l Left/ r Right button u Up/ d Down button 28 Getting to Know Your Printer f. Advanced/Menu Use this button to display the advanced button menu for each mode. g. Speed dial button (fax model only) h. Pause/Redial button (fax model only) i. x B&W Start button, x Color Start button Use this button to display a list of registered recipients in the LCD panel. Use this button to insert a pause into fax dialing, or redial to the same fax number called previously. Use these buttons to start a black-and-white or color copy, scan, or fax transmission. When the error light is flashing, pressing this button clears the error and switches the product to ready status. Use this button to stop scanning operation, or cancel copy, fax transmission and print job. Pressing it once cancels the current job. Pressing and holding it for more than three seconds in Print mode deletes all print jobs from the product memory. Used to enter the number of copies or a zoom value in Copy mode. Also, enters numeric values, such as the Time Setting used in fax communications, in Setup mode. # hash and asterisk buttons can be used in Fax mode. 1 1 1 1 1 1 1 1 1 1 1 1 j. y Cancel button k. Numeric keypad Getting to Know Your Printer 29 l. Reset button Use this button to reset the selected setting item or mistakenly entered values to the default value. Press and hold it for more than three seconds to delete all setting items to their default values. Also, used as a delete button to delete one character from the entered data when entering a recipient fax number in Fax mode. On when the product is in Setup mode. Use this button to switch to the Setup mode. Use these buttons to switch to the corresponding mode. On when the corresponding mode (Print, Copy, Fax, or Scan) is selected. When the Print light is on, the product is in Print mode and ready to receive and print data. m. Setup light n. Setup button o. Mode buttons p. Mode lights 30 Getting to Know Your Printer Options and Consumable Products Options You can add the following option to your product's capabilities by installing it. 500-Sheet Paper Cassette Unit (C12C802181) The 500-Sheet Paper Cassette Unit holds one paper cassette. It increases paper handling capacity by 500 sheets of paper. For details, see "Optional Paper Cassette Unit" on page 325. 1 1 1 1 1 1 1 1 1 1 1 1 Consumable products The life of the following consumable products is monitored by the product. The product lets you know when replacements are needed. Product name High Capacity Toner Cartridge (Yellow) High Capacity Toner Cartridge (Magenta) High Capacity Toner Cartridge (Cyan) High Capacity Toner Cartridge (Black) Standard Capacity Toner Cartridge (Yellow) Standard Capacity Toner Cartridge (Magenta) Standard Capacity Toner Cartridge (Cyan) Photoconductor Unit Product code 0187 0188 0189 0190 0191 0192 0193 1104 Getting to Know Your Printer 31 Product Features The product comes with a full set of features that contributes to ease of use and consistent, high-quality output. The main features are described below. About the EPSON AcuLaser CX11 series The EPSON AcuLaser CX11 series consists of the following four products. AcuLaser CX11: AcuLaser CX11F: AcuLaser CX11N: AcuLaser CX11NF: Base model Fax model Network capable base model Network capable fax model High-quality printing When using the driver provided, your product does 600-dpi printing at a speed of up to 25 pages per minute when printing in the black-and-white mode on A4 paper. You'll appreciate the professional print quality produced by your product and its quick processing speed. Pre-defined color settings in the printer driver The printer driver offers many pre-defined settings for color printing, allowing you to optimize print quality for various types of color documents. 32 Getting to Know Your Printer For Windows, see "Making the print quality setting" on page 58 for more information. For Macintosh, see "Making the print quality settings" on page 126 for more information. 1 1 1 1 1 1 1 1 1 1 1 1 Toner save mode To reduce the amount of toner used in printing documents, you can print rough drafts using the Toner Save mode. Resolution Improvement Technology and Enhanced MicroGray technology Resolution Improvement Technology (RITech) is an original Epson printer technology that works by smoothing out the jagged edges of diagonal and curved lines in both text and graphics. Enhanced MicroGray improves the halftone quality of graphics. With the driver provided, the product's 600 dpi (dots per inch) resolution is enhanced by RITech and Enhanced MicroGray technology. Getting to Know Your Printer 33 Chapter 2 Printer Features and Various Printing Options Various Options This product provides you with a variety of different printing options. You can print in various formats, or you can print using many different types of paper. The following explains the procedure for each type of printing. Choose the procedure appropriate for your print job. Fit to page printing "Resizing printouts" on page 72 (Windows) Note: This function is not available with Mac OS X. Lets you automatically enlarge or reduce the size of your document to fit the paper size you selected. 34 Printer Features and Various Printing Options Pages per sheet printing "Modifying the print layout" on page 74 (Windows) "Modifying the print layout" on page 132 (Macintosh) 2 2 2 2 2 2 2 Lets you print two or four pages on a single sheet. Note: In copy mode, you can print up to two pages on a single page. 2 2 2 2 2 Printer Features and Various Printing Options 35 Watermark printing "Using a watermark" on page 76 (Windows) Note: This function is not available with Mac OS X. Lets you print text or an image as a watermark on your printout. For example, you can put "Confidential" on an important document. 36 Printer Features and Various Printing Options Chapter 3 Paper Handling Paper Sources This section describes the combinations of paper sources and paper types that you can use. 3 3 3 3 3 3 3 3 Up to 20 mm thick stack MP tray Paper Type Plain paper Weight: 64 to 80 g/m² Paper Size A4, A5, B5, Letter (LT), Government Letter (GLT), Half Letter (HLT), Legal (LGL), Government Legal (GLG), F4, Executive (EXE) Custom-size paper: 90 × 110 mm minimum 220 × 355.6 mm maximum Capacity Up to 180 sheets (a stack 20 mm thick) Semi-Thick paper Weight: 81 to 105 g/m² A4, A5, B5, Letter (LT), Government Letter (GLT), Half Letter (HLT), Legal (LGL), Government Legal (GLG), F4, Executive (EXE) Custom-size paper: 90 × 110 mm minimum 220 × 355.6 mm maximum 3 3 3 3 37 Envelopes C5, C6, C10, DL, Monarch, ISO-B5 A4, Letter (LT) Up to 20 sheets (a stack 20 mm thick) Up to 75 sheets Labels Paper Handling Paper Type Thick paper Weight: 106 to 163 g/m² Paper Size A4, A5, B5, Letter (LT), Government Letter (GLT), Half Letter (HLT), Legal (LGL), Government Legal (GLG), F4, Executive (EXE) Custom-size paper: 90 × 110 mm minimum 220 × 355.6 mm maximum Capacity Up to 20 mm thick stack Extra thick paper Weight: 164 to 210 g/m² Coated paper Weight: 105 to 210 g/m² 90 × 110 mm minimum 220 × 355.6 mm maximum Up to 20 mm thick stack A4, A5, B5, Letter (LT), Government Letter (GLT), Half Letter (HLT), Legal (LGL), Government Legal (GLG), F4, Executive (EXE) Custom-size paper: 90 × 110 mm minimum 220 × 355.6 mm maximum Up to 20 mm thick stack EPSON Color Laser Paper EPSON Color Laser Transparencies EPSON Color Coated paper A4 Up to 180 sheets (a stack 20 mm thick) Up to 75 sheets A4, Letter (LT) A4 Up to 20 mm thick stack Optional 500-Sheet Paper Cassette Unit Paper Type Plain paper Weight: 64 to 105 g/m² EPSON Color Laser Paper Paper Size A4, Letter (LT) Capacity Up to 500 sheets in a cassette (a stack 56 mm thick) Up to 56 mm thick stack A4 38 Paper Handling Selecting a paper source You can specify a paper source manually, or set the product to select the paper source automatically. 3 3 3 3 3 3 3 3 3 3 3 3 Manual selection You can use the printer driver to select a paper source manually. To access the printer driver, for Windows, see "Accessing the printer driver" on page 56, or for Macintosh, see "Accessing the printer driver" on page 125. For Windows Access the printer driver, click the Basic Settings tab, and select the paper source that you want to use from the Paper Source list. Then click OK. For Macintosh Access the printer driver, select Printer Settings from the drop-down list and click the Basic Settings tab. Then, select the paper source that you want to use from the Paper Source list and click OK. Auto selection You can use the printer driver to select a paper source containing the appropriate size of paper automatically. To access the printer driver, for Windows, see "Accessing the printer driver" on page 56, or for Macintosh, see "Accessing the printer driver" on page 125. For Windows Access the printer driver, click the Basic Settings tab, and select Auto Selection as the paper source. Then click OK. For Macintosh Access the printer driver, select Printer Settings from the drop-down list and click the Basic Settings tab. Then, select Auto Selection as the paper source and click OK. Paper Handling 39 The product will search for a paper source containing the specified paper size in the following order. Standard configuration: MP tray With optional paper cassette unit installed: MP tray Lower Cassette Note: Paper other than A4 or Letter size can be fed only from the MP tray. If you make paper size settings or paper source settings in your application, these settings may override the printer driver settings. If you select an envelope for the Paper Size setting, it can be fed only from the MP tray regardless of the Paper Source setting. You can change the priority of the MP tray by using the MP Tray setting in the Setup menu. For details, see "Setup Menu" on page 294. Loading Paper This section describes how to load paper. If you use special media such as transparencies or envelopes, see also "Printing on Special Media" on page 47. MP tray Follow the steps below to load paper. 40 Paper Handling 1. Open the MP tray cover. 3 3 3 3 3 2. Slide the right paper guide outward while pinching the knob and the paper guide together. 3 3 3 3 3 3 3 Paper Handling 41 3. Load a stack of the desired media on the center of the tray with the printable surface facing up. Then slide the side paper guide while pinching the knob and the paper guide together until it is against the right side of the stack to get a snug fit. Note: Do not load media that exceeds the maximum stack height. 4. Close the MP tray cover. 42 Paper Handling Note: After loading paper, press the Setup button on the control panel, select Printer Settings, select Tray Menu, and then set the MP Tray Size and MP Type settings to match the loaded paper size. 3 3 3 3 3 3 3 3 3 3 3 3 Optional Paper Cassette Follow the steps below to load paper. 1. Pull out the optional paper cassette. Paper Handling 43 2. Slide the paper guide while pinching the knob. 3. Load a stack of paper on the center of the cassette unit with the printable surface facing up. 44 Paper Handling Note: Load the paper after aligning the edges of the paper carefully. Do not load paper that exceeds the maximum stack height. When loading the media, insert the short edge first. 4. Slide the paper guide while pinching the knob until it is against the sides of the stack to get a snug fit. 3 3 3 3 3 3 3 3 3 3 3 3 Paper Handling 45 5. Reinsert the cassette into the unit. Note: After loading paper, press the Setup button on the control panel, select Printer Settings, select Tray Menu, and then set the LC1 Size and LC1 Type settings to match the loaded paper size. Output tray The output tray is located on the top of cover B. Since printouts are output face-down, this tray is also referred to as the face-down tray. This tray can hold up to 250 sheets. 46 Paper Handling Before using the output tray, raise and open the stopper on the extension tray to prevent documents from slipping off the product as shown below. 3 3 3 3 3 3 3 3 3 3 Printing on Special Media You can print on special media which include an assortment of Epson paper such as the following. 3 3 Paper Handling 47 Note: Since the quality of any particular brand or type of media may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of media. Always test samples of media stock before purchasing large quantities or printing large jobs. EPSON Color Laser Paper When loading EPSON Color Laser Paper, you should make paper settings as shown below: Make settings on the Basic Settings in the printer driver. Paper Size: Paper Source: A4 MP Tray (up to 180 sheets or up to 20 mm thick stack) Lower Cassette (up to 500 sheets or up to 56 mm thick stack) Semi-Thick Paper Type: Note: When printing on the back side of previously printed paper, select Semi-Thick (Back). You can also make these settings on the Setup menu's Tray Menu on the control panel. See "Tray Menu" on page 293. EPSON Color Laser Transparencies Epson recommends the use of EPSON Color Laser Transparencies. Note: Duplex printing is not available for transparencies. 48 Paper Handling Transparencies can be loaded into the MP tray only. When using transparencies, you should make paper settings as shown below: Make settings on the Basic Settings in the printer driver. Paper Size: Paper Source: Paper Type: A4 or LT MP Tray (up to 75 sheets) Transparency 3 3 3 3 3 3 3 3 3 3 3 3 You can also make these settings on the Setup menu's Tray Menu on the control panel. See "Tray Menu" on page 293. Please note the following when handling this media: Hold each sheet by its edges, as oil from your fingers may transfer to the surface and damage the printable surface of the sheet. The Epson logo appears on the printable side. When loading transparencies in the MP tray, insert the short edge first as shown below. Paper Handling 49 If transparencies are loaded incorrectly, the message Check Transparency appears in the LCD panel. Remove the jammed transparencies from the product. To clear the jam, see "When transparencies are jammed at the MP tray" on page 379. When using transparencies, load them in the MP tray and set the Paper Type setting to Transparency in the printer driver. When the Paper Type setting in the printer driver is set to Transparency, do not load any other type of paper except transparencies. c Caution: Sheets that have just been printed on may be hot. EPSON Color Laser Coated Paper Printing on EPSON Color Laser Coated Paper produces glossier and higher quality printouts. When loading EPSON Color Laser Coated Paper, you should make paper settings as shown below: Make settings on the Basic Settings in the printer driver. Paper Size: Paper Source: Paper Type: A4 MP Tray (up to 20 mm thick stack) Coated Note: When printing on the back side of previously printed paper, select Coated (Back). You can also make these settings on the Setup menu's Tray Menu on the control panel. See "Tray Menu" on page 293. Duplex printing is not available for EPSON Color Laser Coated Paper. 50 Paper Handling