53i IP Phone Installation Guide 41-001157-00 Rev 01 Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions. Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement. All rights reserved. Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages. Software License Agreement Model 53i IP Phone Installation Guide iii Table of Contents Software License Agreement.................................................................... iii Introduction .................................................................................................1 Phone Features ..................................................................... 1 Requirements ........................................................................ 1 About This Guide ................................................................... 2 Phone Parts ........................................................................... 3 Key Panel .....................................................................................................4 Key Description............................................................................................5 Installation and Setup .................................................................................7 Direct or Shared Network Connection .................................. 7 Connecting to the Network and to Power ............................ 9 Power Adapter....................................................................... 9 Connecting a Handset or Headset ...................................... 11 Desk or Wall Installation ..................................................... 12 Inserting the Key Card on your Phone ................................ 14 Customizing your phone ..........................................................................15 Accessing Your Options via the Phone UI .......................... 15 Accessing Your Options via the Aastra Web UI ................. 16 Other Phone Features .............................................................................. 21 Adjusting the Volume.......................................................... 21 Status Lights (LEDs) ........................................................... 21 Call Timer ............................................................................ 22 Programmable keys ............................................................ 22 Line/Call Appearance Keys ................................................. 23 Using a Headset with your Telephone................................ 23 Troubleshooting Solutions ......................................................................24 Limited Warranty....................................................................................... 27 Table of Contents v Introduction Congratulations on your purchase of the Model 53i IP Phone! The 53i communicates over an IP Network, allowing you to receive and place calls in the same manner as a regular business telephone. The 53i is capable of supporting the SIP protocol. Phone Features · · · · · · · · · · · 3-line LCD screen 6 top keys: programmable hard keys (up to 6 programmable functions) 3 call appearance lines with LEDs Supports up to 9 call lines Full-duplex speakerphone for handsfree calls Headset support (modular connector) Built-in two-port, 10/100 Ethernet ports - lets you share a connection with your computer Inline power support (based on 802.3af standard) which eliminates power adapters. AC power adapter (included) Enhanced busy lamp fields* Set paging* *Availability of feature dependant on your phone system or service provider. Requirements · SIP-based IP PBX system or network installed and running with a SIP account created for the 53i phone. · Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server, or Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS). · 802.3af Ethernet/Fast Ethernet LAN · Category 5/5e straight through cabling · Power over Ethernet (PoE) inline power injector (optional accessory necessary only if your network provides no inline power and if you do not use the IP Phone's power adapter). Introduction Model 53i IP Phone Installation Guide 1 Introduction About This Guide This manual describes how to physically set up your new 53i. Not all features listed are available by default and some may depend on your phone system or service provider. Contact your system administrator if you have any questions on what features and services are available to you on your system. This guide complements the SIP IP Phone Aastra 53i, 55i, 57i, 57i CT Administrator Guide and the Aastra Model 53i User Guide. SIP IP Phone Aastra 53i, 55i, 57i, 57i CT Administrator Guide ­ is designed for network administrators, system administrators, developers and partners who need information on installing this product on an IP network. Aastra Model 53i User Guide ­ explains the most commonly used IP telephone features for an end user. These guides along with release notes, system updates, etc. can be downloaded from our Web site at www.aastratelecom.com/IPPhones. 2 Model 53i IP Phone Installation Guide Phone Parts When you unpack your phone, you should ensure that you have all of the following items. If any part is missing, contact the supplier of your phone. Wall Mount Drilling Template asdassa asdadsda Telephone Handset Handset Cord Programmable Key Card Wall Mount Drilling Template Telephone Base Desk Legs Power Adapter Ethernet Cable 53i Installation Guide Screws and Anchors for Wall Mounting Optional Accessories (Not Included) Introduction PoE (Power over Ethernet) Inline Power Injector Additional Ethernet Cable (category 5/5e straight through cable) A PoE (Power over Ethernet) inline power injector supplies 48v power to the 53i through the Ethernet Cable on pins 4 & 5 and 7 & 8. Warning: Do not use this PoE inline power injector to power other devices. Model 53i IP Phone Installation Guide 3 Key Panel Key Panel 6 programmable keys with LEDs High quality speakerphone HAC handset Goodbye key Options key Hold key Redial Key Volume control Navigational keys 3-line LCD screen Message waiting lamp Keypad Speakerphone/headset toggle key Mute key 3 call appearance lines 4 Model 53i IP Phone Installation Guide Key Description* Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options. Hold key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Redial key - Redials up to 100 previously dialed numbers. Pressing the Redial key twice simultaneously redials the last dialed number. Volume control key - Adjusts the volume for the handset, headset, ringer, and handsfree speaker. See "Adjusting the Volume" on page 21 for more information. Line/Call Appearance key - Connects you to a line or call. The Aastra 53i IP phone supports up to 3 line keys. Key Description* Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone. See "Customizing your phone" on page 15 for more information. Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute). Model 53i IP Phone Installation Guide 5 Key Description* Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances. While in the Options List, these keys allow you to exit or enter the current option. When you are editing entries on the display, pressing the LEFT arrow key erases the character on the left; pressing the RIGHT arrow key sets the option. · Programmable keys - 6 Top Keys: programmable hard keys (up to 6 programmable functions). The following are the default functions for the programmable keys on the 53i IP phone: 1 - SAVE Allows you to save numbers and/or names to the Directory. Using this key, you enter the number, name, and line (or speeddial key) to record in the Directory List. Allows you to delete entries from the Directory List and Callers List. (Must enter the Directory or Callers list and select an entry, then press twice to delete entry). Displays up to 200 names and phone numbers (stored in alphabetical order) Accesses the last 200 calls received. Transfers the active call to another number Begins a conference call with the active call. 2 - DELETE 3 - DIRECTORY 4 - CALLERS LIST 5 - TRANSFER 6 - CONFERENCE Note: For more information about programming keys 3, 4, and 5 to perform specific functions, see the Aastra Model 53i User Guide. *See the Aastra 53i User Guide for more information about each of these keys. 6 Model 53i IP Phone Installation Guide Installation and Setup The 53i can be setup to share a network connection with another network device. Power can be provided by the supplied power adapter or by an 802.3af compliant network power source or with a PoE inline power injector (optional accessory). If your System Administrator has already setup your phone, please refer to the 53i User Guide for call handling information or contact your System Administrator. Direct or Shared Network Connection The phone can be set up as a direct network connection to the Ethernet wall jack or as a shared network connection as a pass-through if connecting the phone to a computer or another network device. Direct Network Connection Located at the top of the phone are two fully switched 10/100 Mbps Ethernet cable ports. The port marked with LAN is used to connect the phone to the network, as well as provide power to your phone (if required). See "Connecting to the Network and to Power" on page 9 for more information. Power Adapter Connection Installation and Setup Network Jack (if Inline power provided, do not install the power adapter) Separate Network Jack Ethern ...