480i, 480i CT, 9112i, 9133i SIP IP PHONE 41-001129-00 Rev 09 Administrator Guide Release 1.4.1 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2005-2006 Aastra Telecom. www.aastra.com All Rights Reserved. Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions. Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement. All rights reserved. Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages. 41-001129-00 Rev 09, Release 1.4.1 iii Contents Contents Preface About this guide ...............................................................................................................xiii. Introduction ...............................................................................................................xiii. Audience ...................................................................................................................xiii. Other Documentation ............................................................................................... xiv. Chapter 1 Overview. About this chapter ...........................................................................................................1-1. IP Phone Models ............................................................................................................1-2. Description ...............................................................................................................1-2. Firmware Installation Information ...................................................................................1-3. Description ...............................................................................................................1-3. Installation Considerations .......................................................................................1-3. Installation Requirements .........................................................................................1-4. Configuration Server Requirement ...........................................................................1-5. Firmware and Configuration Files ...................................................................................1-6. Description ...............................................................................................................1-6. Configuration File Precedence .................................................................................1-7. Configuration Methods .............................................................................................1-7. Installing the Firmware/Configuration Files ..............................................................1-8. Chapter 2 Configuration Interface Methods. About this chapter ...........................................................................................................2-1. IP Phone UI ....................................................................................................................2-2. Options Key ..............................................................................................................2-2. Aastra Web UI ................................................................................................................2-5. Description ...............................................................................................................2-5. Accessing the Aastra Web UI ..................................................................................2-5. 41-001129-00 Rev 09, Release 1.4.1 v Contents Status .......................................................................................................................2-6. Operation .................................................................................................................2-7. Basic Settings ..........................................................................................................2-7. Advanced Settings ...................................................................................................2-8. Enabling/Disabling the Aastra Web UI .....................................................................2-9. .................................................................................................................................2-9. Chapter 3 Administrator Options. About this chapter ...........................................................................................................3-1. Administrator Level Options ...........................................................................................3-3. Description ...............................................................................................................3-3. IP Phone UI Options ................................................................................................3-3. Aastra Web UI Options ............................................................................................3-4. Configuration File Options ........................................................................................3-4. Phone Status ............................................................................................................3-6. Basic Preferences (Aastra Web UI) .......................................................................3-10. Network ..................................................................................................................3-12. Line Settings ..........................................................................................................3-19. Configuration Server Settings ................................................................................3-21. Firmware Update Features ....................................................................................3-22. ...............................................................................................................................3-22. Chapter 4 Configuring the IP Phones. About this chapter ...........................................................................................................4-1. Overview .........................................................................................................................4-3. Basic Network Settings ...................................................................................................4-4. DHCP .......................................................................................................................4-4. Configuring Network Settings Manually ...................................................................4-7. Configuration Server Protocol ......................................................................................4-10. Configuring the Configuration Server Protocol .......................................................4-10. Advanced Network Settings .........................................................................................4-15. Network Address Translation (NAT) ......................................................................4-15. Configuring Nortel NAT (optional) ..........................................................................4-17. Configuring NAT Address and Port (optional) ........................................................4-19. vi 41-001129-00 Rev 09, Release 1.4.1 Virtual LAN (optional) .............................................................................................4-22. Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS ......................4-23. Network Time Servers ............................................................................................4-32. Session Initiation Protocol (SIP) Settings ...............................................................4-38. Real-time Transport Protocol (RTP) Settings .........................................................4-50. Chapter 5 Operational Features. About this chapter ...........................................................................................................5-1. Operational Features ......................................................................................................5-3. Description ...............................................................................................................5-3. User Passwords .......................................................................................................5-6. Administrator Passwords .........................................................................................5-8. Hard Keys ................................................................................................................5-9. Softkeys/Programmable Keys ................................................................................5-12. Suppressing DTMF Playback .................................................................................5-24. Busy Lamp Field (BLF) (480i/480i CT/9133i only) .................................................5-26. Directed Call Pickup (BLF Call Interception) (480i/480i CT/9133i) ...............................................................................................5-32. BLF Subscription Period (480i/480i CT/9133i) .......................................................5-35. Do Not Disturb (DND) ............................................................................................5-37. Bridged Line Appearance (BLA) (480i/480i CT/9133i only) ...................................5-39. Park Calls/Pick Up Parked Calls ............................................................................5-45. Last Call Return (lcr) (Sylantro Servers only) .........................................................5-58. Call Forwarding ......................................................................................................5-63. Callers List .............................................................................................................5-70. Missed Calls Indicator ............................................................................................5-74. Directory List ..........................................................................................................5-76. Voicemail (480i/480i CT only) ................................ ...