Introduction 2 Emergency Service Feature 2 Unpacking your phone 2 Key Descriptions 3 Basic Installation 5 Making and Answering Calls 8 Making a call 8 Answering a Call 8 Using the Hold Key 8 Making a Handsfree call 8 Muting a handsfree call 9 Using Redial 9 Call Waiting ID 9 Changing the display language 10 Setting the date and time 10 Adjusting the Handset and Speaker volume 10 Adjusting the Ringer Volume 10 Adjusting the Display Contrast 11 Set Indicator Light 11 Directory 12 Saving numbers and names to the Directory 12 Entering Names 13 Making a call from the Directory 13 Finding items in the Directory 13 Deleting items from the Directory 14 Callers List 15 Using the Callers List 15 Finding an item in the Callers List 15 Making a call from the Callers List 15 Editing in the Callers List 15 Memory keys 17 Saving numbers and names into memory keys 17 Viewing memory key contents 17 Labeling the memory keys 18 Making calls from memory keys 18 Deleting memory keys 18 Saving features in memory keys 19 Using feature keys 19 Advanced Features 20 Clear Message Waiting 20 Set Area Code 20 Display Icons and Messages 21 Icons in the Caller List 21 Display messages 21 Troubleshooting 22 1 Introduction Congratulations..... on the purchase of your 9116 telephone. This guide contains operating information for your 9116. The 9116 is an advanced single-line telephone, that offers the following features: · Handsfree (speakerphone) with mute capabilities · 80 name and number Callers List · Personal Directory for 20 name and number directory · 15 speed dial positions for frequently called numbers or feature access codes · Last number redial Introduction Emergency Service Feature The Model 9116 will provide basic telephone service during a power failure. However, only the dial pad, ringer and handset will function. If on a handset call when a power failure occurs, the Model 9116 will keep the call. Handsfree calls will not be reestablished during a power interruption. Unpacking your phone Along with this user guide and the feature card, the following items are included with your telephone. Handset cord Handset Telephone Memory key card and plastic lens Number card and plastic lens Regulatory sheet Power adaptor Telephone stand Telephone line cord The power adaptor is 9V DC, 300mA - please see the regulatory sheet for safety in structions regarding the power adaptor and operation of the telephone. 2 Introduction Key Descriptions Options Key Movable Display Navigational Keys Handset Opt Call ers Flas Red ia l Dire ions Sav Shif t cto ry e h Del ete Dia l Mu te Volume Bar Dial Pad 8 Memory Keys Keys Set Indicator Light Key Description Flashes when the telephone rings, or when a call is on hold; lights up when a message is waiting or when a feature or extension is in use. See Set indicator light messages on page 11 for more information. Stores a name and number or feature for easy access. Access a list of 5 options to customize the features of your telephone . 8 Programmable Keys I 3 Introduction Keys J Key Description Stores up to 20 names and phone numbers. See Directory on page 12 for more information. VW allows you to move up or down in the Directory, Callers List, Options List and the Redial List. When you are editing entries on the display, T adds a space when entering or editing names or numbers U allows you to view multiple messages on the telephone display or adds a space between characters. Ends an active call. Goodbye exits an open list, such as the Directory, Options or Callers List. It will not hang up a call that is on hold. Places calls on or off hold. See Using the Hold Key on page 8 for more information. Sets the handset and speaker volume while on call. S N O R Activates the speaker and microphone so you can listen and talk Q and light indicators without using the handset; also mutes the microphone so that your caller cannot hear you (the light indicator will ßash when the microphone is muted) . A Accesses a list of the last 80 calls received. The list begins with the newest call and ends with the oldest. The oldest call is automically deleted to make room for the new calls when the list becomes full. See Callers List on page 15 for more information Use with the network features such as Call Waiting and Three Way Calling (ßash is also referred to as link). Displays the last number dialed out on the telephone. See Using Redial on page 9 for more information. Dials the displayed telephone number, automatically activates the handsfree mode if the handset is not picked up. Use to store numbers and names in Directory, in memory keys and to access and save Option feature settings. Removes individual entries in the Directory, or Callers List. Erases memory key information. Use to access the eight two-touch memory positions. Memory keys store numbers, names and features. See Memory B C D K L H M keys on page 17. 4 Basic Installation Basic Installation 1. Connect the Handset 2.Connect the Cords Attach one end of the coiled handset cord Plug one end of the telephone cord into on the back of the telephone and the to the handset and the other end to the handset port on the back of the tele- other end to the phone jack. Connect the small end of the power phone. adaptor to the port on the back of the Route the handset cord along the groove telephone, and plug the other end into leading off the side of the telephone as an electrical outlet. shown in the illustration. 1 3. Attach the Stand for Desk Mount If you plan to mount the telephone on the wall, you do not need to attach the stand. Lower the stand as shown below into the slots on the back of the telephone. Slide the stand in the direction shown below until it clicks into the locked position. 5 Basic Installation 6. Attach the cords to the telephone stand Route the cords along the groove on the telephone stand as shown in the illustration. 7. Mount the telephone on the wall It is recommended that you use a wallmounting plate which is available through your telephone company or a local retailer. You will Þnd it easier to wall-mount the telephone if you purchase one short 20 cm (8") telephone cord and use it in place of the long telephone cord. Coil the telephone cord(s) into the space provided on the back of the telephone. Line up the keys on the wall mounting plate with the key holes on the back of the telephone. Place the telephone onto the wall mounting plate, and then push down to secure the telephone into place. 6 Basic Installation 8. Insert the number card on your telephone Write your telephone number on the number card. Place the number card into the slot underneath the handset cradle on the on the telephone. 9. Insert the Memory key card on your telephone This card contains the feature names for the dedicated keys and label identiÞcation spaces for the eight programmable memory keys. Place the card into the memory key card slot on the telephone. Gently bend the clear plastic lens Gently bend the clear plastic lens and place it on and place it on top of the number top of the memory key card in the slot. card in the slot. For more information on programming memory keys, refer to Memory keys on page 17 To avoid potential electrical shock hazard to personnel or damage to the telephone, use only the manufacturer-supplied equipment and installation procedures. SpeciÞcally, use only 4 conductor modular teledapt plug/cords with this product, and an AC transformer that is CSA/UL or CSA-NRTL/C approved Class 2 level C, rated as follows: For North American Markets AC voltage 110-120V, Input: 120VAC, 60Hz, 10W and Output: 9V DC, 300mA. Substitution of non-approved equipment will void the Aastra Telecom Inc., warranty. For more information about installation and safety concerns, call 1-800-574-1611. 7 Making and Answering Calls Making a call With your telephone you can make and answer calls using your handset or Qfor speakerphone capabilities. To make a regular call: 1. 2. Lift the handset or press Q . Enter the number using the dial pad. Making and Answering Calls Answering a Call To answer a call: 1. Lift the handset or press Q. When you subscribe to the Caller ID service from your telephone company, Caller ID information is sent from the telephone company to your 9116 telephone between the Þrst and second ring. Therefore, if you want the telephone number of the incoming call to appear on the display and in the Callers List, you must wait until the information appears on the display before answering the telephone. Using the Hold Key To put a call on hold and take a call off hold: 1. 2. 3. Make or answer a call. Press O. The set indicator light will ßash quickly to indicate there is a call on hold. To retrieve the call, press Oor Q . If you don't retrieve the call within 15 minutes, the call is automatically dropped. Note: The 9116 automatically releases a call on hold when a person on an extension telephone on the same line picks up the call. If you don't hang up the handset after you have put a call on hold and that call is picked up by someone at another extension, the call is taken off hold but remains connected to your telephone. If this happens, any background noise from your area will be heard by the caller and the person at the other extension. Making a Handsfree call You don't have to use the handset to use your telephone. Instead, you can use Handsfree mode to place a call, or you can switch to Handsfree mode while a call is in progress. To dial without picking up the handset: 1. 2. 3. Press Q . Enter the number using the dial pad. When the call is over, press N. To switch to a Handsfree call: 1. 2. 3. 4. 5. Lift the handset. Dial a number using the dial pad. When the call is answered, press Q. Hang up the handset. When the call is over, press N. 8 Making and Answering Calls Muting a handsfree call You can turn off the microphone so that the caller can't hear you but you can still hear the caller. Muting a call only works when you are in Handsfree mode. To mute a handsfree call: 1. 2. 3. 4. 5. Press Q. Without lifting the handset, make a call. To turn off the microphone, press Q. You can hear your caller but your caller cannot hear you. The light beside Q ßashes. To speak to your caller, press Q again. Each time you press Q, you turn the microphone on or off. When the call is over, press N. Using Redial Pressing Redial displays the last number dialed. When you press C the last number you called appears on the screen. To make a call using Redial: 1. 2. Press C. The display shows the last number you dialed. Lift the handset or press either Dor Q . Call Waiting ID The 9116 is capable of displaying Caller ID information of a second incoming call while you have a call in progress. When you are on a call and you hear the Call Waiting tone, the Call Waiting information is displayed as shown below. Incoming caller's information (Caller One) is displayed. When you hear the Call Waiting tone, Caller Two's information is displayed. CALLER ON 555-1234 E CALLER ON TWE 555-1234 O 5678 If you decide you want to speak to the new caller, simply press B. Your Þrst call will not be disconnected. You may switch between callers as often as you like by pressing B. When you press B and see a caller's IdentiÞcation information but only hear a dial tone, it means that the caller has hung up. Your second call will be stored in the Callers List even if it is not answered. For more information about stored calls, see Callers List on page 15. You must subscribe to your telephone company for the Call Waiting with Calling ID service. 9 Changing the display language For changing business requirements, you may wish to change the language of your display messages and prompts. There are three language choices available for your telephone (English, French and Spanish). To change the display language: 1. 2. 3. 4. Press I. Set Language appears on the display. Press K. The language indicators E, F ,S appear on the display for English, French and Spanish. The current selection is indicated by the ßashing letter. Use U or T to change the selection. Press K. Making and Answering Calls Setting the date and time If you subscribe to the Caller ID service from your telephone company, the date and time are set automatically after you receive your Þrst incoming call. If you do not subscribe, you must set the date and time manually. To set the date and time: 1. 2. 3. Press I. Press V once. Display indicates Set Time/Date. Press K. Display shows time and date. Use W and V to adjust the ßashing time and date and T U to move to the next Þeld. To change the AM/PM indicator, adjust the time ahead by 12 hours. Press K. 4. To resume the automatic date and time setting (if the date and time has been set manually), disconnect the power supply, then re-connect it. After your Þrst incoming call, the date and time are automatically set if you subscribe to the Caller ID serv ...