Dialog 4223 Professional/Dialog 4225 Vision System Telephones for MX-ONETM Telephony System and MD110 User Guide North American Function Codes Are Used in This Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: · · · · Width: 15,4 cm (Important!) Height: 11,2 cm (May be smaller) Top: 5,3 cm (Important!) Left: -0,3 cm (Important!) This text should then be hidden. AE/LZT 103 68 R5A © Aastra Telecom Sweden AB 2008. All rights reserved. Table of Contents Table of Contents Welcome .......................................................... 4 Important User Information ............................... 7 Description ....................................................... 8 Free Seating ................................................... 29 Incoming Calls ............................................... 30 Outgoing Calls ............................................... 36 During Calls .................................................... 53 Call Metering .................................................. 60 Call Forwarding .............................................. 63 Absence Information ...................................... 77 Messages ...................................................... 80 Group features ............................................... 86 Other Useful features ...................................... 90 Settings .......................................................... 99 Accessories ................................................. 118 Installation .................................................... 125 Troubleshooting ............................................ 133 Glossary ....................................................... 136 Index ............................................................ 137 Dialog 4223 Professional/Dialog 4225 Vision 3 Welcome Welcome Welcome to the user guide for the Dialog 4223 Professional and Dialog 4225 Vision. This guide describes the available features of the telephones when they are connected to MX-ONETM Telephony System or MD110. The functions and features available with these telephones are designed for easy use in all different telephone handling situations. The user guide describes the functions and features of the Dialog 4223 Professional and Dialog 4225 Vision as they are programmed at delivery from the factory. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information. The latest version of the user guide can be downloaded from: http://www.aastra.com 4 Dialog 4223 Professional/Dialog 4225 Vision Welcome Copyright All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms. When this publication is made available on Aastra media, Aastra gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication. Aastra is a registered trademark of Aastra Technologies Limited. All other trademarks mentioned herein are the property of their respective owners. Warranty AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Aastra shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material. Declaration of conformity Hereby, Aastra Telecom Sweden AB, SE-126 37 Hägersten, declares that this telephone, is in conformity with the essential requirements and other relevant provisions of the European R&TTE directive 1999/5/EC. Details to be found at: http://www.aastra.com/sdoc. Dialog 4223 Professional/Dialog 4225 Vision 5 Welcome FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · · · · Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. help. Consult the dealer or an experienced radio/TV technician for ----------------------------------------------------------------------------HAC (Hearing Aid Compatible 6 Dialog 4223 Professional/Dialog 4225 Vision Important User Information Important User Information Safety instructions Save these instructions. Read these safety instructions before use! Note: When using your telephone or connected equipment, the following basic safety precautions should always be followed to reduce risk of fire, electrical shock and other personal injury. · · · · Follow instructions in the equipment's user guide or other documentation. Always install equipment in a location and environment for which it is designed. For mains powered telephones: Only operate with the mains power voltage indicated. If you are uncertain of the type of power supplied to the building, consult property management or your local power company. For mains powered telephones: Avoid placing the telephone's power cable where it can be exposed to mechanical pressure as this may damage the cable. If the power supply cord or plug is damaged, disconnect the product and contact qualified service personnel. Headsets used with this equipment must comply with EN/IEC 60950-1 and for Australia AS/NZS 60950: 2000. Do not make any changes or modifications to equipment without seeking approval from the party responsible for compliance. Unauthorized changes or modifications could void the user's authority to operate the equipment. Do not use the telephone to report a gas leak in the vicinity of the leak. Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, and kitchen sink, in a wet basement or near a swimming pool. Do not insert any object into equipment slots that is not part of the product or auxiliary product. Do not disassemble the product. Contact a qualified service agency when service or repair work is required. Do not use a telephone (other than cordless type) during an electrical storm. · · · · · · · Disposal of the product Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products. Dialog 4223 Professional/Dialog 4225 Vision 7 Description Description Dialog 4223 Professional 1 2 13 5b 3 4 5 14 11 10 12 8 9 15 17 7 6 16 16 1 2 Display See section "Display information" on page 17. Display menu keys The key functions depend on the traffic state. When you are requested "(see display)", press the required key to access the feature. Callback Indicating/activating Callback. See section "When you receive a busy tone" on page 41. The feature can be removed or moved to another programmable function key by your system administrator. Dialog 4223 Professional/Dialog 4225 Vision 3 8 Description 4 Diversion (Follow-me) Indicating/activating and deactivating Diversion (Follow-me). See section "Call Forwarding" on page 63. The feature can be removed or moved to another programmable function key by your system administrator. Programmable function keys Program numbers or features. See section "Programming of function keys" on page 99. Note: The key marked with a "b" is also used to program a melody, see section "Melody Ringing" on page 110. 5 6 Triple Access Line Handle calls. Line 1 and 2 are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls. Microphone Used for handsfree conversation. Clear Disconnect calls or exit a feature. Can always be pressed instead of replacing the handset. Headset key Handle headset calls and activate Headset Preset. See section "Headset (optional)" on page 119. Loudspeaker on/off a. Activate handsfree conversation. See section "During Calls" on page 53. b. Activate Loudspeaker Preset. See section "Headset Preset" on page 120. Mute a Switch the microphone on or off during a call. See section "Mute" on page 54. b Switch off the ring signal in idle mode or when ringing. See section "Mute ring signal" on page 109 and "Silent Ringing" on page 109. Volume control Adjust the volume. See section "Settings" on page 99. Loudspeaker 7 8 9 10 11 12 13 Dialog 4223 Professional/Dialog 4225 Vision 9 Description 14 Handset Supplied with hearing aid feature as standard. An extra handset can be connected, see section "Accessories" on page 118. Please note: The handset can attract and trap small metal objects in the earcap region. 15 16 Pull-out leaf for easy guide (optional) See section "Pull-out leaf (optional)" on page 122. Key panel With 17 programmable keys. Up to four panels can be connected. See section "Key panel" on page 118. Use the Designation Card Manager to make and print your own key panel designation cards, see below. Designation card Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.aastra.com For more information, please contact your Aastra Certified Sales Partner. 17 D4 mode information The Dialog 4223 Professional phone can be connected to the exchange in two different modes (user interfaces), either D3 mode, or D4 mode. There is one user guide for each mode. To find out the mode for your telephone, check the right hand side of the second row of the display (see picture), when the telephone is in idle mode: · · No extension number is shown (i.e. blank) - your telephone is using D4 mode = This is the correct guide. Extension number is shown - your telephone is using D3 mode = This is not the correct guide, download the user guide from: http://www.aastra.com Brown James Absence 2222 11:06 Account Authority 28 Aug 2008 more... Note: This user guide is not valid for the Dialog 4223 Professional in D3 mode. 10 Dialog 4223 Professional/Dialog 4225 Vision Description Dialog 4225 Vision 1 2 3 8 6 7 8 17 14 13 12 18 15 11 9 20 10 19 19 b 4 5 16 8 1 2 Display See section "Display information" on page 17. Display menu keys The key functions depend on the traffic state. When you are requested "(see display)", press the required key to access the feature. Navigation key left Navigate one step to the left in the top menu. See section "Display information" on page 17. Home Return to home position (idle mode), when you are navigating the top menu. See section "Display information" on page 17. Navigation key right Navigate one step to the right in the top menu. See section "Display information" on page 17. 3 4 5 Dialog 4223 Professional/Dialog 4225 Vision 11 Description 6 Callback Indicating/activating Callback. See section "When you receive a busy tone" on page 41. The feature can be removed or moved to another programmable function key by your system administrator. Diversion (Follow-me) Indicating/activating and deactivating Diversion (Follow-me). See section "Call Forwarding" on page 63. The feature can be removed or moved to another programmable function key by your system administrator. Programmable function keys Program numbers or features. See section "Programming of function keys" on page 99. Note: The key marked with a "b" is also used to program a melody, see section "Melody Ringing" on page 110. 7 8 9 Triple Access Line Handle calls. Line 1 and 2 are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls. Microphone Used for handsfree conversation. Clear Disconnect calls or exit a feature. Can always be pressed instead of replacing the handset. Headset key Handle headset calls and activate Headset Preset. See section "Headset (optional)" on page 119. Loudspeaker on/off ...