User manual ACER AA11000

AcerAltos 11000 System User' Guide s Copyright Copyright © 1998 by this company. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of this company. Disclaimer This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Any software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not this company, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Further, this company reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes. All brand and product names mentioned in this manual are trademarks and/or registered trademarks of their respective companies. ii IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions carefully. future reference. Save these instructions for 2. Follow all warnings and instructions marked on the product. 3. Do not use this product near water. 4. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. 5. Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided. 6. This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. 7. This product is equipped with a 3-wire grounding-type plug, a plug having a third (grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug. 8. Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord. iii 9. If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed 15 amperes. 10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product. 11. Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. 12. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: a. b. c. d. When the power cord or plug is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. If the product has been dropped or the cabinet has been damaged If the product exhibits a distinct change in performance, indicating a need for service e. f. iv 13. Replace the battery with the same type as the product's battery we recommend. Use of another battery may present a risk of fire or explosion. Refer battery replacement to a qualified serviceman. 14. Warning! The battery could explode if not handled properly. Do not recharge, disassemble or dispose of it in fire. Keep it away from children and dispose of any used battery promptly. 15. Use only the proper type of power supply cord set (provided in your keyboard/manual accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SVT/SJT, rated 6A 125V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters). v CD-ROM Safety Warning DANGER INVISIBLE RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN GEÖFFNET. NICHT IN DEN STRAHL SEHEN. ATTENTION RADIATION DU FAISCEAU LASER INVISIBLE. EN CAS D' OUVERTURE. EVITER TOUTE EXPOSITION AUX RAYONS. VARO AVATTAESSA OLET ALTTIINA NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE ÄLÄ KATSO SÄTEESEEN. VARNING! OSYNLING LASERSTRÄLNING NÄR DENNA DEL ÄR ÖPPNAD. BETRAKTA EJ STRÄLEN. VARNING OSYNLING LASERSTRÄLNING NÄR DENNA DEL ÄR ÖPPNAD. STIRRA EJ IN I STRÄLEN. ADVARSEL LASERSTRÄLING VED ÄBNING. SE IKKE IND I STRÄLEN. CLASS 1 LASER PRODUCT APPAREIL A LASER DE CLASSE 1 LASER KLASSE 1 LOUKAN 1 LASERLAITE PRODUIT LASER CATEGORIE 1 vi Caution on Lithium Batteries CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer' instructions. s ADVARSEL! Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Léver det brugte batteri tilbage til leverandøren. ADVARSEL Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner. VARNING Explosionsfara vid felaktigt batteribyte. Anvãnd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera anvãnt batteri enligt fabrikantens instruktion. VAROITUS Päristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. VORSICHT! Explosionsgefahr bei unsachgemäßen Austausch der Batterie Ersatz nur durch denselben oder einem vom Hersteller empfohlenem ähnlichen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. vii FCC Class B Radio Frequency Interference Statement Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1. 2. 3. 4. Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/television technician for help. Notice 1: The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Notice 2: Shielded interface cables, if any, must be used in order to comply with the emission limits. viii About this Manual Purpose This user' guide aims to give you the information you need to s operate the system properly and tells you how to install internal components. Manual Structure This user' guide consists of three chapters. s Chapter 1 System Board This chapter describes the system board and all its major components. It contains the system board layout, jumper settings, cache and memory configurations, and information on other internal devices. Chapter 2 CPU Board This chapter describes the dual-processor CPU board. It includes the CPU board jumper settings and cache and system memory configurations. Step-by-step instructions tell you how to install the CPUs and memory modules. Chapter 3 BIOS Utility This chapter gives information about the system BIOS and tells how to configure the system by changing the settings of the BIOS parameters. ix Conventions The following conventions are used in this manual: Text entered by user Represents text input by the user. Represent the actual keys that you have to press on the keyboard. NOTE Gives bits and pieces of additional information related to the current topic. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to take specific actions relevant to the accomplishment of procedures. , , , etc. x Table of Contents Chapter 1 1.1 1.2 1.3 1.4 System Board Features ..................................................................1-1 Major Components...................................................1-3 Layout......................................................................1-4 Jumpers and Connectors .........................................1-5 1.4.1 1.4.2 1.4.3 Jumper and Connector Locations ..............1-5 Jumper Settings ........................................1-6 Connector Functions..................................1-7 1.5 1.6 ESD Precautions......................................................1-9 Video Memory Upgrade .........................................1-10 1.6.1 Supported Video Resolutions...................1-10 1.7 Installing Expansion Cards.....................................1-13 1.7.1 1.7.2 Installing a PCI Card................................1-13 Installing an ISA Card..............................1-14 1.8 1.9 ASM Pro ................................................................1-16 Remote Diagnostic Management ...........................1-17 1.9.1 Installing an RDM Module........................1-17 1.10 Error Messages......................................................1-18 1.10.1 1.10.2 1.10.3 Software Error Messages.........................1-18 System Error Messages...........................1-18 Correcting Error Conditions .....................1-21 xi Chapter 2 2.1 2.2 CPU Board Layout...................................................................... 2-2 Jumpers and Connectors ......................................... 2-3 2.2.1 2.2.2 Jumper Settings ........................................ 2-4 Connector Functions ................................. 2-4 2.3 Memory Upgrade ..................................................... 2-5 2.3.1 2.3.2 2.3.3 2.3.4 Memory Configurations ............................. 2-5 Installing a DIMM ...................................... 2-7 Removing a DIMM .................................... 2-8 Reconfiguring the System ......................... 2-9 2.4 Installing a Pentium II Processor............................ 2-10 2.4.1 2.4.2 Installing the Processor Heatsink and Fan ......................................................... 2-11 Installing the Processor Module............... 2-13 2.5 Uninstalling the Processor...................................... 2-15 2.5.1 2.5.2 Removing the Processor from the Slot .... 2-15 Removing the Processor Heatsink and Fan ......................................................... 2-17 2.6 2.7 Installing the Termination Board ............................ 2-19 CPU Board Installation........................................... 2-20 Chapter 3 3.1 3.2 BIOS Utility Entering Setup......................................................... 3-2 System Information.................................................. 3-3 3.2.1 3.2.2 3.2.3 3.2.4 Processor .................................................. 3-4 Processor Speed ....................................... 3-5 Bus Frequency .......................................... 3-5 Internal Cache........................................... 3-5 xii 3.2.5 3.2.6 3.2.7 3.2.8 3.2.9 3.2.10 3.2.11 3.2.12 3.2.13 3.2.14 3.2.15 3.2.16 3.3 External Cache..........................................3-5 Floppy Drive A ..........................................3-5 Floppy Drive B ..........................................3-6 IDE Primary Channel Master .....................3-6 IDE Primary Channel Slave.......................3-6 Total Memory ............................................3-6 Serial Port 1 ..............................................3-6 Serial Port 2 ..............................................3-7 Parallel Port ..............................................3-7 Pointing Device .........................................3-7 Memory Parity Mode .................................3-7 Onboard USB ............................................3-7 Product Information .................................................3-8 3.3.1 3.3.2 3.3.3 3.3.4 3.3.5 3.3.6 3.3.7 Product Name ...........................................3-8 System S/N ...............................................3-8 Main Board ID ...........................................3-9 Main Board S/N .........................................3-9 System BIOS Version................................3-9 System BIOS ID ........................................3-9 BIOS Release Date ...................................3-9 3.4 Disk Drives ............................................................3-10 3.4.1 3.4.2 Floppy Drives ..........................................3-12 IDE Drives...............................................3-12 3.5 Power Management ...............................................3-16 3.5.1 Power Management Mode.......................3-16 3.6 Startup Configuration .............................................3-18 3.6.1 Fast POST Mode.....................................3-18 xiii 3.6.2 3.6.3 3.6.4 3.6.5 3.6.6 3.6.7 3.7 Silent Boot .............................................. 3-19 Num Lock After Boot ............................... 3-19 Memory Test ........................................... 3-19 Initialize SCSI Before IDE ....................... 3-19 System Boot Drive .................................. 3-20 Boot from IDE CD-ROM .......................... 3-20 Advanced Configuration......................................... 3-21 3.7.1 3.7.2 3.7.3 3.7.4 Onboard Devices Configuration............... 3-22 PnP/PCI System Configuration................ 3-29 Memory/Cache Configuration .................. 3-34 Non-PnP ISA Device Configuration ......... 3-36 3.8 System Security Setup........................................... 3-40 3.8.1 3.8.2 3.8.3 Disk Drive Control ................................... 3-40 Setup Password ...................................... 3-41 Power-on Password................................. 3-45 3.9 Date and Time ....................................................... 3-46 3.9.1 3.9.2 Date ........................................................ 3-47 Time........................................................ 3-47 3.10 3.11 3.12 3.13 Remote Diagnostic Configuration........................... 3-48 Load Setup Default Settings .................................. 3-49 Abort Settings Change ........................................... 3-50 Leaving Setup........................................................ 3-51 xiv List of Figures 1-1 1-2 1-3 1-4 1-5 1-6 2-1 2-2 2-3 2-4 2-5 2-6 2-7 2-8 2-9 2-10 2-11 2-12 2-13 2-14 2-15 2-16 2-17 2-18 System Board Layout ...............................................1-4 System Board Jumper and Connector Locations ......1-5 Installing a Video Memory Chip..............................1-10 Installing a PCI Card ..............................................1-13 Installing an ISA Card.............................................1-15 Installing the RDM Module .....................................1-17 CPU Board Layout ...................................................2-2 Pentium II CPU Board Jumper Locations .................2-3 Installing a DIMM .....................................................2-7 Removing a DIMM ...................................................2-8 Matching the Fan-Heatsink Clips with the Holes on the Processor ....................................................2-10 Removing the Thermal Tape Protector ..................2-11 Inserting the Clip Ends into the Processor Holes ....2-11 Locking a Wide Clip End........................................2-12 Locking a Narrow Clip End.....................................2-12 Installing the Pentium II Retention Mechanism.......2-13 Installing a Pentium II Processor Module................2-14 Securing the Pentium II Processor Module.............2-14 Unlocking the Module Latches ...............................2-15 Removing the Pentium II Processor Module...........2-16 Releasing the Clip..................................................2-17 Detaching the Processor Heatsink and Fan............2-18 Installing the Termination Board.............................2-19 Installing the CPU Board........................................2-20 xv List of Tables 1-1 1-2 1-3 1-4 2-1 2-2 2-3 3-1 3-2 System Board Jumper Settings ................................ 1-6 Connector Functions ................................................ 1-7 Video Resolutions .................................................. 1-11 System Error Messages ......................................... 1-19 Settings for CPU Core/Bus Frequency Ratio (JP1)........................................................................ 2-4 Connector Functions ................................................ 2-4 Memory Configurations ............................................ 2-5 Parallel Port Operation Mode Settings ................... 3-26 Drive Control Settings ............................................ 3-41 xvi Chapte r 1 System Board 1.1 Features The ACERALTOS11000 is a dual-processor system board built on an ATX baseboard that supports the Intel Pentium II CPU processor running at 333/66 MHz, 350/100 MHz, 400/100 MHz, 450/100 MHz, and 500/100 MHz with external multiprocessor GTL. It contains an exclusive connector for the CPU board that carries two slots for the Pentium II CPU modules. The host bus interface supports a Pentium II processor with 66 or 100 MHz bus frequency. It also supports synchronous DRAM (SDRAM) DIMMs. The ACERALTOS11000 supports PCI IDE, universal serial bus (USB) host/hub, and enhanced power management. It also supports Ultra DMA/33 synchronous DMA-compatible devices. A 50-pin Fast SCSI (Small Computer System Interface) and a 68-pin Wide SCSI comes with the ACERALTOS11000 to connect SCSI devices. Wide SCSI supports 16-bit transfers while fast SCSI uses a 8-bit bus that doubles the clock rate to support data rates of 20 Mb/s. The ACERALTOS11000 system board also supports the USB (Universal Serial Bus) connector, and other standard features such as two UART NS16C550 serial ports, one parallel port with Enhanced Parallel Port (EPP)/Extended Capabilities Port (ECP) features, a diskette drive interface, and two embedded hard disk interfaces. The board also includes a built-in 10/100 Mb/s LAN controller. System Board 1-1 The system board supports two optional features, ASM Pro and the remote diagnostic management (RDM), that allow better server management. ASM Pro detects problems in CPU thermal condition, CPU working voltage detection (±12V/±5V/3.3V/1.5V), and PCI bus utilization calculation. It also detects if the CPU fan or the chassis fan malfunctions. RDM allows execution of the RDM diagnostic program from a remote RDM station to fix detected problems or to reboot the system. This system is fully compatible with MS-DOS V6.X, DOS/V, IBM OS/2 Warp, Novell Netware, Novel SFT III, SCO UNIX, and Windows NT. 1-2 User' Guide s 1.2 · · · · · · · · · · · Major Components CPU board slot Two ISA and five PCI bus slots 256-KB Flash ROM for system BIOS System clock/calendar with battery backup One 50-pin Fast SCSI and two 68-pin Wide SCSI interfaces One RDM interface with two 24-pin connectors IDE hard disk and diskette drive interfaces Onboard 1-MB Video DRAM Power connector for two redundant 420-watt SPS Super I/O, SCSI, VGA, memory, and Advanced Server Management (ASM) controller chipsets External ports: · · · · · · PS/2-compatible keyboard port (optional AT-keyboard port) PS/2-compatible mouse port Parallel port Video port RJ-45 connector Universal Serial Bus (USB) connector The system board has the following major components: System Board 1-3 1.3 Layout Figure 1-1 shows the system board components. 20 21 22 23 1 2 3 4 5 6 11 7 8 9 10 12 19 18 17 16 15 14 13 12 1 2 3 4 5 6 7 8 9 10 11 12 Mouse port Keyboard port Parallel port Video port RJ-45 connector USB connector LAN controller PCI slots ISA slots Flash ROM BIOS Intel PIIX4 chipset SCSI chipsets 13 14 15 16 17 18 19 20 21 22 23 Wide SCSI connectors CPU board connectors Narrow SCSI connector Diskette drive connector PCI chipset Video controller Battery System Chipset FDC37C935 IDE connector Video DRAM Video DRAM upgrade sockets Figure 1-1 System Board Layout 1-4 User' Guide s 1.4 1.4.1 Jumpers and Connectors Jumper and Connector Locations Figure 1-2 shows the jumper and connector locations on the system board. Figure 1-2 System Board Jumper and Connector Locations System Board 1-5 Jumpers are prefixed " . Connectors are JP" prefixed " . CN" The blackened pin of a jumper or connector represents pin 1. 1.4.2 Jumper Settings Table 1-1 lists the system board jumpers with their corresponding settings and functions. Table 1-1 System Board Jumper Settings Jumper Power Supply JP1 BIOS Type JP2 Password Security JP3 5V Standby Source JP4 SCSI Channel 1 High-Byte Termination JP6 Setting 1-2* 2-3 1-2 2-3* 1-2 2-3* 1-2* 2-3 420 W 200 W Branded Generic Check password Bypass password For SPS with 5V standby For SPS without 5V standby Function 1-2* 2-3 Terminator always set to ON SCSI terminator set to ON or OFF by software Enabled/disabled through BIOS Onboard VGA always disabled VGA Feature JP7 1-2* 2-3 * Default setting 1-6 User' Guide s 1.4.3 Connector Functions Table 1-2 lists the different connectors on the system board and their respective functions. Table 1-2 Connector CN1 CN2 CN3, U1, U5 CN4 CN5 CN6, CN7 CN8 CN9 CN10 CN11 CN12 CN13 CN14 CN15 CN16 CN17 CN18 CN19 CN20 CN21 CN22 CN23 CN24 CN25 CNN1 COM 1 COM 2 Power connectors PS/2 mouse (above) / keyboard (below) connectors Standby power connector for 420W standard SPS RDM connectors Power connector (connects to the system power button on the front panel) Standby power connector for 200W standard SPS (also used for 420W redundant SPS) Pin 1 and pin 2 for power LED Signal connector for redundant power supply NMI signal connector Backplane board LED connector Printer port (above) / video port (below) IDE connector LAN connector Channel 1 narrow SCSI connector Diskette drive connector Universal serial bus (USB) ports CPU board connector CPU board connector Channel 1 wide SCSI connector Hard disk LED connector SMM connector Channel 2 wide SCSI connector Connector for chassis intrusion prevention Connector Functions Function System Board 1-7 Table 1-2 Connector FAN1~ FAN3 I1, I2 P1-P5 Connector Functions Function Fan connectors ISA Slots PCI Slots 1-8 User' Guide s 1.5 ESD Precautions (ESD) Always observe the following electrostatic discharge precautions before installing a system component: 1. 2. Do not remove a component from its antistatic packaging until you are ready to install it. Wear a wrist grounding strap before handling electronic components. Wrist grounding straps are available at most electronic component stores. Do not attempt the procedures described in the following sections unless you are a qualified technician. System Board 1-9 1.6 Video Memory Upgrade Larger video memory allows you to display higher resolutions and more colors. The system board comes with a 1-MB video memory onboard upgradable to 2 MB. Follow these steps to upgrade the video memory: 1. 2. Locate the video DRAM upgrade sockets labeled U36 and U37 on the system board. See Figure 1-1. Gently insert a video chip into each of the upgrade sockets. Make sure that the pin 1 indicator on the chip matches the notched corner of the socket. Figure 1-3 Installing a Video Memory Chip 1.6.1 Supported Video Resolutions The onboard video controller and MPEG decoder enable the system to support video functions, as well as enhance the video display. 1-10 User' Guide s The following table lists the video resolutions that the system supports: Table 1-3 Video Resolutions Refresh Rate 60 72 75 90 100 48 int. 56 60 70 72 75 90 100 43 int. 60 70 72 75 90 100 43 int. 47 int. 60 70 75 Horizontal Frequency (KHz) 31.4 37.7 37.5 47.9 52.9 33.8 35.2 37.8 44.5 48.0 46.9 57.1 62.5 35.5 48.3 56.4 58.2 60.0 76.2 79.0 45.8 44.9 54.9 66.1 75.1 Pixel Clock (MHz) 25.1 31 31.5 39.9 44.9 36.0 36.0 39.9 44.9 50.0 49.5 56.6 67.5 44.9 65.0 75.0 75.0 78.8 100 110 65.0 65.0 80.0 100 110 Display Resolution 640 x 480 640 x 480 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 800 x 600 800 x 600 800 x 600 800 x 600 800 x 600 800 x 600 1024 x 768 1024 x 768 1024 x 768 1024 x 768 1024 x 768 1024 x 768 1024 x 768 1152 x 864 1152 x 864 1152 x 864 1152 x 864 1152 x 864 System Board 1-11 Table 1-3 Video Resolutions Refresh Rate 43 int. 47 int. 60 70 74 75 Horizontal Frequency (KHz) 50.0 50.0 64 74.6 77.9 80 Pixel Clock (MHz) 80.0 80.0 110 126 135 135 Display Resolution 1280 x 1024 1280 x 1024 1280 x 1024 1280 x 1024 1280 x 1024 1280 x 1024 int. interlaced 1-12 User' Guide s 1.7 1.7.1 Installing Expansion Cards Installing a PCI Card To install PCI cards: 1. 2. 3. 4. Locate the PCI slot(s) on the mainboard. Remove the bracket on the housing opposite to the empty PCI slot. Insert a PCI card into the slot. properly seated. Make sure that the card is Secure the card to the housing with a screw. When you turn on the system, BIOS automatically detects and assigns resources to the PCI devices. Figure 1-4 Installing a PCI Card System Board 1-13 1.7.2 Installing an ISA Card Both PnP and non-PnP ISA cards require specific IRQs. When installing ISA cards, make sure that the IRQs required by these cards are not previously assigned to PCI devices to avoid resource conflicts. Follow these steps when installing ISA cards: 1. 2. 3. 4. Remove all PnP cards installed in the system, if any. Install non-PnP ISA cards. Turn on the system. Use Windows 95 or ICU to manually assign the appropriate IRQs to the cards. This ensures that BIOS will not use the resources assigned to the non-PnP ISA cards. BIOS detects and configures only PnP cards. 5. 6. 7. Turn off the system. Locate the expansion slots and install the PnP ISA and PCI cards. Turn on the system. This time PnP BIOS automatically configures the PnP ISA and PCI cards with the available resources. 1-14 User' Guide s Figure 1-5 Installing an ISA Card System Board 1-15 1.8 ASM Pro ASM Pro is a server management tool based on the Simple Network Management Protocol (SNMP). It detects server problems related to the CPU thermal condition, 5V/3.3V/1.5V detection, or PCI bus utilization calculation. This feature is designed primarily for server supervisors and management information system (MIS) personnel to help them detect errors or potential trouble spots in their network servers through a single management station. ASM Pro consists of two major parts: · · ASM-Station - a Windows-based monitoring station that communicates with the ASM-Agents. ASM-Agent(s) - the individual servers managed by the ASM-Station. Refer to the ASM Pro user' manual for more information. s 1-16 User' Guide s 1.9 Remote Diagnostic Management Remote Diagnostic Management (RDM) is a network management tool that utilizes modems and telephone lines to control a host of servers from a remote station. It monitors and analyzes the server condition, updates the BIOS settings if necessary, or reboots the server in the event of failure and quickly returns it to normal operation. This capability to execute the RDM program from a remote site bridges the distance barrier in fixing server problems and reduces wasted time due to system failure. 1.9.1 Installing an RDM Module The system board comes with connectors CN6 and CN7 to accommodate the RDM module. Follow these steps to install the RDM module and connect the cable: 1. 2. See Figure 1-2 for the location of the RDM connectors. Gently insert the RDM module into CN6 and CN7. The module fits only in one direction. Do not force it into to the connectors. CN7 CN6 Figure 1-6 Installing the RDM Module Refer to the RDM User' Guide for detailed instructions on RDM s installation. System Board 1-17 1.10 Error Messages Do not continue using the computer if you receive an error message of any type. Note the message and take corrective action. This section explains the different types of error messages and corresponding corrective measures. There are two general types of error messages: · · Software System 1.10.1 Software Error Messages Software error messages are returned by your operating system or application. These messages typically occur after you boot the operating system or when you run your applications. If you receive this type of message, consult your application or operating system manual for help. 1.10.2 System Error Messages A system error message indicates a problem with the computer itself. A message of this type normally appears during the power-on selftest, before the operating system prompt appears. Table 1-4 lists the system error messages. 1-18 User' Guide s Table 1-4 System Error Messages Message Action Replace the RTC chip or contact your dealer. Check the RTC chip and the necessary jumper. If the battery is still good, run Setup. Run Setup. Check and connect the control cable to the diskette controller. Diskette may be defective. If not, replace the diskette drive. Run Setup and select the proper drive type. Run Setup and select the proper drive type. Modify the memory configuration to agree with one of the options in Table 23 or 2-4. Run Setup. Check all cable connections. Replace hard disk. Check all cable connections. Replace hard disk. Check and connect the keyboard to the system unit. Replace the keyboard or contact your dealer. CMOS Battery Error CMOS Checksum Error Display Card Mismatch Diskette Drive Controller Error or Not Installed Diskette Drive Error Diskette Drive A Type Mismatch Diskette Drive B Type Mismatch Equipment Configuration Error Hard disk Controller Error Hard disk 0 Error Hard disk 1 Error Keyboard Error or No Keyboard Connected Keyboard Interface Error System Board 1-19 Table 1-4 System Error Messages (continued) Message Action Check installed DIMMs. Contact your dealer. Memory Error at: MMMM:SSSS:OOO (W:XXXX, R:YYYY) where: M: MB, S: Segment, O: Offset, X/Y: write/read pattern Memory Size Mismatch CPU Clock Mismatch Run Setup. Check if the values shown in the memory parameters are correct. If correct, exit Setup and reboot the system. If the error message reappears, seek technical assistance. Run Setup and disable the port. Run Setup and disable the port. Run Setup and disable the port. Check and connect pointing device. Replace the pointing device or contact your dealer. Press or simulataneously press + + to enter Setup. Check the RTC chip. If it is still good, run Setup. If not, replace the RTC chip. Contact your dealer. Onboard Serial Port 1 Conflict Onboard Serial Port 2 Conflict Onboard Parallel Port Conflict Pointing Device Error Pointing Device Interface Error Press F1 key to continue or Ctrl-Alt-Esc for Setup Real Time Clock Error CPU BIOS Code Mismatch 1-20 User' Guide s 1.10.3 Correcting Error Conditions As a general rule, if an error message says "Press F1 to continue," it is caused by a configuration problem, which can be easily corrected. An equipment malfunction is more likely to cause a fatal error, i.e., an error that causes complete system failure. Here are some corrective measures for error conditions: 1. Run Setup. You must know the correct configuration values for your system before you enter Setup, which is why you should write them down when the system is correctly configured. An incorrect configuration is a major cause of power-on error messages, especially for a new system. Remove the system unit cover. Check that the jumpers on the system board and any expansion boards are set correctly. If you cannot access a new disk, it may be because your disk is not properly formatted. Format the disk first using the FDISK and FORMAT commands. Check that all connectors and boards are securely plugged in. 2. 3. 4. If you go through the corrective steps above and still receive an error message, the cause may be an equipment malfunction. If you are sure that your configuration values are correct and your battery is in good condition, the problem may lie in a damaged or defective chip. In either case, contact an authorized service center for assistance. System Board 1-21 Chapte r 2 CPU Board The CPU board carries two sockets to support a powerful dual-CPU configuration. The sockets accommodate the new Intel Pentium II CPU running at 333/66 MHz, 350/100 MHz, 400/100 MHz, 450/100 MHz, and 500/100 with external multiprocessor GTL. The board comes with four DRAM banks composed of four 168-pin dual-inline memory module (DIMM) sockets that accommodate Synchronous DRAM (SDRAM) DIMMs. The M9LD2 CPU board supports multiple-bit error detection and single-bit error correction through the ECC/parity feature. CPU Board 2-1 2.1 Layout CPU Voltage Regulators Pentium II CPU Socket 2 Pentium II CPU Socket 1 System Chipset DIMM Sockets Figure 2-1 CPU Board Layout 2-2 User' Guide s 2.2 Jumpers and Connectors Figure 2-2 shows the jumper and connector locations on the CPU board. Figure 2-2 Pentium II CPU Board Jumper Locations Jumpers are prefixed " . Connectors are JP" prefixed " . CN" The blackened pin of a jumper represents pin 1. CPU Board 2-3 2.2.1 Jumper Settings Table 2-1 lists the CPU board jumpers with their corresponding settings and functions. Table 2-1 Settings for CPU Core/Bus Frequency Ratio (JP1) JP1 Settings 1-2-3 1-2 Closed 1-2 Closed 1-2 Closed 1-2 Closed 1-2 Closed 1-2 Closed 1-2 Closed 1-2 Closed 4-5-6 4-5 Closed 4-5 Closed 4-5 Closed 4-5 Closed 5-6 Closed 5-6 Closed 5-6 Closed 5-6 Closed 7-8-9 7-8 Closed 8-9 Closed 7-8 Closed 8-9 Closed 7-8 Closed 8-9 Closed 7-8 Closed 8-9 Closed 10-11-12 10-11 Closed 10-11 Closed 11-12 Closed 11-12 Closed 10-11 Closed 10-11 Closed 11-12 Closed 11-12 Closed CPU Core/Bus Freq. 1/2 1/3 1/4 1/5 2/5 2/7 2/9 2/11 2.2.2 Connector Functions Table 2-2 lists the different connectors on the CPU board and their respective functions. Table 2-2 Connector CN1 CN2 CN3 CN4 Connector Functions Function CPU 2 Fan connector CPU 2 Thermal Detection connector CPU 1 Fan connector CPU 1 Thermal Detection connector 2-4 User' Guide s 2.3 Memory Upgrade The system board comes with four 168-pin sockets, labeled DIMM1 to DIMM4, that accommodate single-density and double-density PC-100 SDRAM DIMMs. The SDRAM DIMMs should work under 3.3 volts, 5 volts memory devices are not supported.. The system do not support 66 MHz (PC-66) SDRAM. The sockets support SDRAM DIMMs for a total of 2048-MB system memory using 512-MB DIMMs. Tables 2-3 lists some possible memory configurations. 2.3.1 Table 2-3 Bank 1 Memory Configurations Memory Configurations Bank 2 Bank 3 Bank 4 Total Memory 64 MB 64 MB 64 MB 64 MB 128 MB 128 MB 128 MB 128 MB 256 MB 256 MB 256 MB 128 MB 128 MB 128 MB 128 MB 128 MB 128 MB 64 MB 64 MB 64 MB 64 MB 64 MB 64 MB 64 MB 128 MB 192 MB 256 MB 128 MB 256 MB 384 MB 512 MB 256 MB 512 MB CPU Board 2-5 Table 2-3 Bank 1 Memory Configurations Bank 2 Bank 3 Bank 4 Total Memory 256 MB 256 MB 512 MB 512 MB 512 MB 512 MB 256 MB 256 MB 256 MB 256 MB 256 MB 768 MB 1024 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 1024 MB 1536 MB 2048 MB 2.3.2 Installing a DIMM To install a DIMM, align it with the socket and press it down until the holding clips secure the DIMM in place. The DIMM socket is slotted to ensure proper installation. If you slip in a DIMM but it does not completely fit, you may have inserted it the wrong way. Reverse the orientation of the DIMM. Figure 2-3 Installing a DIMM 2-6 User' Guide s 2.3.3 Removing a DIMM To remove a DIMM, press the holding clips on both sides of the socket outward to release the DIMM. Place your forefingers on the top of the DIMM before you press the holding clips to gently disengage the DIMM from the socket. Figure 2-4 Removing a DIMM CPU Board 2-7 2.3.4 Reconfiguring the System You must enter Setup after installing or removing DIMMs to reconfigure the system. Follow these steps to reconfigure the system: 1. Turn the system on. A memory error message appears, indicating that the total memory does not match the value stored in CMOS. Simultaneously Press + + to enter Setup. A warning message appears indicating an incorrect memory configuration. Press twice to exit and reboot the system. 2. 3. The system boots with the new memory configuration. 2-8 User' Guide s 2.4 Installing a Pentium II Processor You must install the heatsink and fan before you install the processor module into the socket on the CPU board. The Pentium II processor module comes with holes on one side to hold the clips of the heatsink and fan. The upper set of holes (near the latches) on the processor are wider and should match the wider ends of the clips on the heatsink. The lower set of holes are smaller and should match the narrow ends of the heatsink clips. Wide Clip Ends Wide Holes Narrow Holes Figure 2-5 Matching the Fan-Heatsink Clips with the Holes on the Processor CPU Board 2-9 2.4.1 Installing the Processor Heatsink and Fan Follow these steps when installing the heatsink and fan into the Pentium II processor module: 1. Remove the thermal tape protector at the back of the heatsink. Figure 2-6 2. Removing the Thermal Tape Protector Insert the wide clip ends into the wide holes on the processor and the narrow clip ends into the narrow holes. Figure 2-7 Inserting the Clip Ends into the Processor Holes 2-10 User' Guide s 3. Use a screwdriver to press and lock in the wide end of a clip first. Then without lifting the screwdriver, point it downward to press and lock the narrow end of the clip. See Figures 2-8 and 2-9 for the illustration of this step. Figure 2-8 Locking a Wide Clip End Figure 2-9 4. Locking a Narrow Clip End Repeat step 3 to lock the other clip. CPU Board 2-11 2.4.2 Installing the Processor Module Follow these steps to install the Pentium II processor module into the socket on the CPU board. 1. Place the retention mechanism over the processor socket on the CPU board. Secure it with the screws that came with the package. Figure 2-10 2. Installing the Pentium II Retention Mechanism With the processor module golden fingers pointing downward, align the processor to the posts of the retention mechanism then lower it down. See Figure 2-11. The golden fingers of the Pentium II module are slotted such that it only fits in one direction. Make sure that module groove matches the one on the processor socket. 2-12 User' Guide s 3. Press down the processor module until the golden fingers completely fit into the socket. Figure 2-11 4. Installing a Pentium II Processor Module Press the latches on the sides to lock the processor module into place. Figure 2-12 5. Securing the Pentium II Processor Module Locate the fan connectors on the system board and connect the fan cables. CPU Board 2-13