AcerAltos 19000Pro4 System Guide Copyright Copyright © 1997 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of this company. Disclaimer This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Any software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not this company, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Further, this company reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes. Acer is a registered trademark of Acer Incorporated. Intel is a registered trademark of Intel Corporation. Pentium Pro is a trademark of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders. ii IMPORTANT SAFETY INSTRUCTIONS 1. 2. 3. Read these instructions carefully. future reference. Save these instructions for Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided. This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. This product is equipped with a 3-wire grounding-type plug, a plug having a third (grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug. Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord. 4. 5. 6. 7. 8. 9. iii 10. If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed 15 amperes. 11. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product. 12. Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. 13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: a. b. c. d. When the power cord or plug is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. If the product has been dropped or the cabinet has been damaged If the product exhibits a distinct change in performance, indicating a need for service e. f. 14. Replace battery with the same type as the product's battery we recommend. Use of another battery may present a risk of fire or explosion. Refer battery replacement to a qualified serviceman. iv 15. Warning! Battery may explode if not handled properly. Do not recharge, disassemble or dispose of in fire. Keep away from children and dispose of used battery promptly. 16. Use only the proper type of power supply cord set (provided in your keyboard/manual accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SJT, rated 6A 125V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters). v FCC Class A Radio Frequency Interference Statement WARNING! This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Notice 1: The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Notice 2: If the EUT was tested with special shielded cables, the operator's manual for such product shall also contain the following statement or their equivalent: Shielded interface cables and/or AC power cord, if any, must be used in order to comply with the emission limits. vi About this Manual Purpose This system guide aims to give you all the necessary information to enable you to set up and operate the AcerAltos 19000 Pro4 system. Manual Structure This system guide consists of five chapters. Chapter 1 System Introduction This chapter generally describes the system's unique features and powerful architecture. It includes a brief introduction of the new generation Intel Pentium Pro CPU that forms the heart of the AcerAltos 19000 Pro4 system. Chapter 2 Setting Up the System This chapter helps you get started. It illustrates how to prepare the system for installation, connect the cables, and startup the system. Chapter 3 System Configuration This chapter describes the six major system components that include the system housing, system board, memory board, front panel board, disk-array backplane boards, and power supply. Chapter 4 BIOS Utility This chapter explains the BIOS parameter functions. It tells how to configure the system by setting the parameters. Chapter 5 Diagnostics and Utilities vii This chapter describes how to use the AFlash BIOS Utility and the EISA Configuration Utility. viii Conventions The following are the conventions used in this manual: Text entered by user Option Items Represents text input by the user. Represents options that you can select on the screen. Denotes actual messages that appear onscreen. Represent the actual keys that you have to press on the keyboard. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. TIP Tells how to accomplish a procedure with minimum steps through little shortcuts. Screen messages , , , etc. ix Table of Contents Chapter 1 1.1 System Introduction Intel Pentium Pro Microprocessor.............. 1-1 System Architecture .................................. 1-3 SCSI Disk Array ........................................ 1-5 Server Management.................................. 1-5 Redundant Power Supply Subsystem ........ 1-6 Security..................................................... 1-6 Features .................................................................. 1-1 1.1.1 1.1.2 1.1.3 1.1.4 1.1.5 1.1.6 1.2 External Configuration ............................................. 1-7 1.2.1 1.2.2 Front Panel ............................................... 1-7 Rear Panel .............................................. 1-13 Chapter 2 2.1 Setting Up the System Selecting a Site ......................................... 2-1 Checking the Package Contents................ 2-2 Preparing the System Unit......................... 2-3 Keyboard................................................... 2-5 Mouse ....................................................... 2-6 VGA Monitor ............................................. 2-7 Pre-installation Requirements .................................. 2-1 2.1.1 2.1.2 2.1.3 2.2 Basic Connections ................................................... 2-5 2.2.1 2.2.2 2.2.3 2.3 System Startup ........................................................ 2-8 2.3.1 2.3.2 Unlocking the Front Panel Security............ 2-8 Turning On the System Power................... 2-9 2.4 Power-on Problems ............................................... 2-10 x Chapter 3 3.1 System Configuration Internal Structure.......................................3-2 Opening and Removing the Housing Doors ........................................................3-4 ESD Precautions ..................................... 3-10 Installing External Devices ...................... 3-11 Installing a Hot-swappable SCSI Drive .... 3-13 Installing an Expansion Board ................. 3-17 Installing and Removing the Thermal Air Guide ................................................. 3-19 System Housing.......................................................3-1 3.1.1 3.1.2 3.1.3 3.1.4 3.1.5 3.1.6 3.1.7 3.2 System Board ........................................................ 3-22 3.2.1 3.2.2 3.2.3 Layout ..................................................... 3-22 Jumpers and Connectors......................... 3-23 Installing a Pentium Pro CPU .................. 3-29 3.3 Memory Board ....................................................... 3-33 3.3.1 3.3.2 3.3.3 3.3.4 3.3.5 3.3.6 Layout ..................................................... 3-33 Memory Configurations ........................... 3-34 Installing a DIMM..................................... 3-36 Removing a DIMM .................................. 3-37 Installing the Memory Board .................... 3-38 Reconfiguring the System........................ 3-40 3.4 SCSI Disk Array Backplane Board ......................... 3-41 3.4.1 3.4.2 3.4.3 3.4.4 Features .................................................. 3-41 Layout ..................................................... 3-42 Jumper Settings ...................................... 3-43 Hard Disk ID Switch Settings ................... 3-44 xi 3.4.5 3.4.6 3.5 3.6 Channel Configuration............................. 3-45 Installing a Backplane Board ................... 3-48 Front Panel Board.................................................. 3-51 Power Subsystem .................................................. 3-53 3.6.1 3.6.2 3.6.3 Power Supply Upgrade............................ 3-54 Charger Board and Battery Box............... 3-62 Power Cable Connections ....................... 3-67 Chapter 4 4.1 4.2 BIOS Utility Entering Setup......................................................... 4-2 System Information.................................................. 4-3 4.2.1 4.2.2 4.2.3 4.2.4 4.2.5 4.2.6 4.2.7 4.2.8 4.2.9 4.2.10 4.2.11 4.2.12 4.2.13 4.2.14 Processor .................................................. 4-4 Processor Speed ....................................... 4-4 Bus Frequency .......................................... 4-4 Internal Cache........................................... 4-4 External Cache.......................................... 4-5 Floppy Drive A .......................................... 4-5 Floppy Drive B .......................................... 4-5 IDE Primary Channel Master ..................... 4-5 IDE Primary Channel Slave....................... 4-5 Total Memory ............................................ 4-6 Serial Port 1 ....................................... ...