$FHU$OWRV System Guide &RS\ULJKW Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of this company. 'LVFODLPHU This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Any software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not this company, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Further, this company reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes. All brand and product names mentioned in this manual are trademarks and/or registered trademarks of their respective companies. ii ,03257$17 6$)(7< ,16758&7,216 1. 2. 3. Read these instructions carefully. future reference. Save these instructions for Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided. This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. This product is equipped with a 3-wire grounding-type plug, a plug having a third (grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug. Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord. 4. 5. 6. 7. 8. 9. iii 10. If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed 15 amperes. 11. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product. 12. Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. 13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: a. b. c. d. When the power cord or plug is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. If the product has been dropped or the cabinet has been damaged If the product exhibits a distinct change in performance, indicating a need for service e. f. 14. Replace battery with the same type as the product's battery we recommend. Use of another battery may present a risk of fire or explosion. Refer battery replacement to a qualified serviceman. iv 15. Warning! Battery may explode if not handled properly. Do not recharge, disassemble or dispose of in fire. Keep away from children and dispose of used battery promptly. 16. Use only the proper type of power supply cord set (provided in your keyboard/manual accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SJT, rated 6A 125V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters). v )&& &ODVV % 5DGLR )UHTXHQF\ ,QWHUIHUHQFH 6WDWHPHQW Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1. Reorient or relocate the receiving antenna. 2. Increase the separation between the equipment and receiver. 3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experienced radio/television technician for help. Notice 1: The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Notice 2: Shielded interface cables, if any, must be used in order to comply with the emission limits. vi $ERXW WKLV 0DQXDO Getting Started This system guide aims to give you all the necessary information to enable you to set up and operate the AcerAltos 21000 system. Manual Structure This system guide consists of five chapters and an index. Chapter 1 Getting Started This chapter helps you get started. It illustrates how to prepare the system for installation, connect the cables, and start up the system. Chapter 2 System Housing This chapter describes the assembly and disassembly of the system housing. It also shows you how to install the main board, power supply, fan module, storage devices, and other housing components. Chapter 3 System Boards This chapter describes the main board, the memory board, the SCSI backplane board, and the LCD display module. Also, It introduces the system's unique features and powerful architecture. It includes a brief introduction of the new generation Intel Pentium II Xeon processor that forms the heart of the AcerAltos 21000 system. Chapter 4 BIOS Utility This chapter explains the BIOS parameter functions. It tells how to configure the system by setting the parameters. vii Chapter 5 Diagnostics and Utilities This chapter describes the software utilities that enhance the system's operation and remote operation functions. Appendix A LCD Module Event Log List This chapter shows lists of error messages that can be displayed in the LCD display module. Conventions The following are the conventions used in this manual: Text entered by user Option Items Represents text input by the user. Represents options that you can select on the screen. Represent the actual keys that you have to press on the keyboard. NOTE Gives bits and pieces of additional information related to the current topic. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to take specific actions relevant to the accomplishment of procedures. , , , etc. viii 7DEOH RI &RQWHQWV Chapter 1 Getting Started 1.1 Preinstallation Requirements............................................... 1-1 1.1.1 Selecting a Site ................................................... 1-1 1.1.2 Checking the Package Contents .......................... 1-2 1.1.3 Preparing the System Unit ................................... 1-3 1.2 Basic Connections............................................................... 1-4 1.2.1 Connecting a Keyboard........................................ 1-4 1.2.2 Connecting a Mouse ............................................ 1-5 1.2.3 Connecting a VGA Monitor .................................. 1-6 1.3 System Startup ................................................................... 1-7 1.4 Power-on Problems............................................................. 1-8 Chapter 2 System Housing 2.1 External and Internal Structure............................................ 2-2 2.1.1 Front Panel.......................................................... 2-2 2.1.2 Rear Panel .......................................................... 2-4 2.1.3 LCD Display Module ............................................ 2-6 2.1.4 Internal Components.......................................... 2-12 2.2 Opening the Housing Panels ............................................. 2-14 2.2.1 Removing the Left and Right Panels.................. 2-14 2.2.2 Opening the Front Panel Door ........................... 2-15 2.3 Installing and Removing Storage Devices ......................... 2-17 2.3.1 Installing and Removing a 3.5-inch Storage Device ............................................................... 2-17 2.3.2 Installing and Removing a 5.25-inch Storage Device.................................................. 2-20 ix 2.4 Installing a Hot-swappable SCSI Drive .............................. 2-23 2.5 Installing and Removing a Hot-swappable Redundant Power Supply Module ....................................................... 2-25 2.6 Installing and Removing a Hot-swappable Redundant Housing Fan ..................................................................... 2-29 2.7 Installing an Expansion Board ........................................... 2-32 2.8 Removing and Installing the Thermal Air Guide ................ 2-34 2.8.1 Removing the Thermal Air Guide....................... 2-34 2.8.2 Reinstalling the Thermal Air Guide .................... 2-35 2.9 Cable Connections............................................................ 2-37 Chapter 3 System Boards 3.1 Main Board ......................................................................... 3-1 3.1.1 Layout ................................................................. 3-3 3.1.2 Jumpers and Connectors ..................................... 3-4 3.1.3 Installing and Removing an Intel Pentium II Xeon CPU............................................................ 3-7 3.1.4 Installing and Removing the Termination Board................................................................. 3-10 3.1.5 Installing and Removing a VRM (Voltage Regulator Module) ............................................. 3-12 3.2 Memory Board .................................................................. 3-14 3.2.1 Layout ............................................................... 3-14 3.2.2 Memory Configurations...................................... 3-14 3.2.3 Removing and Installing the Memory Board....... 3-15 3.2.4 Installing and Removing a DIMM ....................... 3-17 3.3 SCSI Backplane Board...................................................... 3-18 3.3.1 Features ............................................................ 3-18 3.3.2 Layout ............................................................... 3-19 x 3.3.3 Hard Disk ID Switch Settings ............................. 3-20 3.3.4 Dual Channel Configuration ............................... 3-21 3.4 LCD Display Module.......................................................... 3-22 Chapter 4 BIOS Utility 4.1 Entering Setup .................................................................... 4-2 4.2 System Information ............................................................. 4-3 4.2.1 Processor ............................................................ 4-4 4.2.2 Processor Speed ................................................. 4-4 4.2.3 Bus Frequency..................................................... 4-5 4.2.4 L1 Cache ............................................................. 4-5 4.2.5 L2 Cache ......................................... ...