User manual ACOMDATA M-HDXXXUHE5-72

USER'S GUIDE EXTERNAL Hi-Speed USB 2.0 Contents 6 Contact AcomData Introduction 8 10 11 12 13 14 Welcome Precautions Package Contents Product Warranty Registration System Requirements for Windows System Requirements for Mac Getting to Know Your AcomData HybridDrive 18 19 19 20 21 24 25 25 27 28 E5 HybridDrive at a Glance E5 HybridDrive In-Depth VirtualCD+SecureHD PasswordSecurity NomadMobileDesktop(Windowsonly) PushButtonTMBackup Synchronization(Sync) AboutHi-SpeedUSB2.0 Mac&PCReady Hot-Pluggable 28 28 29 FanlessDesign On-OffSwitch Technical Specifications Installing Your HybridDrive 32 32 32 34 36 37 Placing the Drive on Your Desktop ChoosinganOrientation(VerticalorHorizontal) VerticalPlacement HorizontalPlacement Installing the USB 2.0 Driver Connecting the Drive to Your Computer Setting Up & Using HybridDrive on Windows 42 42 43 44 46 48 50 54 54 Setting Up the Drive Step1:ConfirmtheDrivehasbeenrecognizedbyyour PC Step2:DeactivatetheWelcomeScreen? Step3:Changethepre-setpasswordordisable PasswordSecurity Step4:ActivateNomadMobileDesktop? How to Safely Turn Off & Disconnect the Drive Using Nomad Using Password Security ChangingthePassword 56 57 59 59 61 62 DisablingPasswordSecurity EnablingPasswordSecurity What if You Forget Your Password? ResettingthePassword Re-Naming the HD Partition Performing Basic Tasks Setting Up & Using HybridDrive on a Mac 64 64 65 66 67 68 70 70 72 74 75 Using Password Security InstallingSecureHDLogin Loggingin ChangingthePassword DisablingPasswordSecurity EnablingPasswordSecurity What if You Forget Your Password? ResettingthePassword How to Safely Turn Off & Disconnect the Drive Performing Basic Tasks Renaming the HD Partition Re-Formatting Your HybridDrive 78 78 About Formatting & File Systems AboutFormatting 79 81 81 82 83 AbouttheMostCommonFileSystems: Formatting the HD Partition FormattingtheHDPartitioninWindowsXPor2000 FormattingtheHDPartitioninWindowsMeor98SE FormattingtheHDPartitiononaMac Help & Other Information 86 86 87 88 89 90 91 92 96 98 99 Maintaining Your Drive DefragmentingandOptimizingaHardDrive ExaminingandRepairingaHardDrive ProtectingYourDatafromMalware CleaningtheDriveCase Stacking Drives Troubleshooting TroubleshootingforWindowsUsers TroubleshootingforMacUsers Obtaining Service Frequently Asked Questions 104 Glossary 106 One Year Limited Warranty 108 Notices Contact AcomData Address: Fax: WebSite: Customer Service: 3410PomonaBlvd., Pomona,CA91710 (909)598-8663 www.acomdata.com customerservice@acomdata.com Telephone: (909)348-0680 Technical Support: techsupport@acomdata.com Pre-Sales Questions: sales@acomdata.com Introduction Welcome Welcome,andthankyouforchoosing anAcomDataE5HybridDrive. YourHybridDrivefeatureshigh-quality construction,advancedengineering, andstate-of-the-artdatastoragetechnology,designedtoprovideyearsof reliable,user-friendlyperformance. YourHybridDriveisfurnishedwithtwoguides: 1)thisHardDriveUser'sGuide,and; 2)aPDF*PushButtonBackupUser'sGuide,locatedonthe Drive'sCDpartition(moreontheCDpartitionlater). * Viewing PDF Documents requires ADobe AcrobAt/reADer V. 5 or lAter. You cAn DownloAD ADobe reADer For Free At: www.ADobe.com/ProDucts/AcrobAt/reADsteP2.html Pleasereadthisguidecarefullyandretainitforfuturereference.Itcontainsveryimportantinformationtohelpyou properlysetupyourHybridDriveandcustomizeitsmany advancedfeatures. If you want to use PushButtonTM Backup or Sync, please follow the instructions in this guide first to set up your HybridDrive; then refer to the PushButtonTM Backup User's Guide . Symbolsusedinthisguide: Alerts the reAder to A wArning or importAnt informAtion. indicAtes A helpful tip or other useful informAtion. Alerts the reAder to importAnt informAtion About usb-relAted issues. indicAtes informAtion specific to mAc users. specific to indicAtes informAtion windows users. Precautions Please follow the precautions listed below. Not doing so may result in damage to the device, loss of data, and voiding of the warranty. ·Ifusingthisdeviceforgeneral-purposestorage,westrongly recommendyoubackupthefilesstoredonthedevice. AcomDataisnotresponsiblefordatalossorcorruption; norwillAcomDataperformrecoveryoflostdataorfiles. ·Donotattempttoopen,disassemble,ormodifythedevice. ·Donotexposethedevicetodamporwetconditions. ·Neverplacecontainersofliquidsonthedevice.Thiscan damagethedeviceandincreasetheriskofelectricshock, short-circuiting,fire,orpersonalinjury. ·Donotexposethisdevicetotemperaturesoutsidethe rangeof5°Cto35°Cwhenthedeviceisinoperation,and -20ºCto60ºCwhennotinoperation. ·Donotuseathird-partyACadapterorpowercord. ·Donotbump,jarordropthedevice. ·Donotstandthedeviceinawaynotdescribedinthis guide. ·Donotdisconnectanycables,whilethedeviceispowered on,withoutfirstunmountingthedevice. 10 Package Contents AcomdAtA e5 hybriddrive & stAnd usb cAble Ac AdApter & power cord cd hybriddrive user's guide mAil-in registrAtion cArd rubber feet If you are missing any item shown above, please contact Customer Service at customerservice@acomdata.com, or call 800-470-4495. 11 Product Warranty Registration Register online at www.acomdata.com. Once you enter the site, click on Product Registration and follow the instructions. AdvantagesofOnlineRegistration: 1. It's fast, free, and your product is registered immediately; . Free unlimited online technical support; . You get your own personalized support page: · download software updates · access all online support services · view all of your registered AcomData products · manage your personal profile; . If you need warranty service, arranging product returns is faster and easier if you registered online. Youmayalsoregisterviamailbyfillingoutandreturning theRegistrationCardincludedinthepackage. When registering your AcomData product you will need the model number and serial number. Both are printed on the product label affixed to the box, and on the label affixed to the Drive's stand. 1 System Requirements for Windows What you need for the Drive itself: ·Minimum233MHzprocessor(Pentium,Celeron,AMD,etc.) ·WindowsXP(Home, Professional, x64, MCE),2000,Meor98SE ·AvailableUSB2.0orUSB1.1*port * iF using A usb 1.1 connection, DAtA trAnsFers will be At usb 1.1 sPeeDs (uP to 12 mbPs). Password Security hasnoadditionalrequirements. PushButtonTM Backup and Sync usethesupplied Redemptionbackupsoftware,whichgetsinstalledonyour HybridDrivewhenyouactivatetheNomadMobileDesktop. Nomad Mobile Desktop hasnoadditionalrequirements. However,notallofthebundledapplicationsmaybecompatiblewithallsupportedWindowsoperatingsystems. Attention Windows 98SE and 2000 (pre-SP4) Users: You will need to install the USB 2.0 driver from the supplied CD before you connect the Drive to your computer. Instructions are provided in "Installing the USB 2.0 Driver." 1 System Requirements for Mac What you need for the Drive itself: ·MacwithaG3(orlater)orIntelprocessor ·MacOS10.2orlater ·AvailableUSB2.0orUSB1.1*port * iF using A usb 1.1 connection, DAtA trAnsFers will be At usb 1.1 sPeeDs (uP to 12 mbPs). Password Security requires5MBoffreecomputerharddisk spacefortheSecureHDLoginsoftware. PushButtonTM Backup and Sync usethesupplied Redemptionbackupsoftware,whichrequires: ·MacOS10.3orlater ·20MBoffreecomputerharddiskspace Attention Mac OS 10.2 users: Your AcomData Drive was formatted at the factory with the FAT32 file system. However, Mac OS 10.2 does not recognize FAT32/MS-DOS formatted volumes larger than 128 GB. If these conditions pertain to your situation, there are several ways to deal with this issue: 1 1. If you don't need Windows compatibility, you can re-format the Drive using one of the Mac OS Extended file systems. See "Re-Formatting the Drive" for instructions; 2. If you want to maintain Windows compatibility, you can partition the Drive such that no partition is larger than 128 GB. Partitioning a hard disk will erase any data stored on the disk. Go to http://docs.info.apple.com/article.html?artnum=107483 for instructions; 3. Before you connect the Drive, upgrade to Mac OS 10.3 or later. This option will allow you to maintain Windows compatibility and no partitioning or re-formatting is required. For more information about this issue, go to: http://docs.info.apple.com/article.html?artnum=107483 on the Apple web site. 1 This page intentionally left blank. Getting to Know Your AcomData HybridDrive E5 HybridDrive at a Glance PushButton lights uP blue when the DriVe is PowereD on. FlAshes reD when reADing or writing DAtA. Press to run A bAckuP oPerAtion. (requires instAllAtion oF the suPPlieD soFtwAre.) RemovaBle stand cAn be remoVeD For horizontAl PlAcement or stAcking oF DriVes. PoweR switch turn the DriVe on AnD oFF As neeDeD while Your comPuter is running. see "how to ProPerlY turn oFF AnD Disconnect the DriVe" For DetAils. usB 2.0/1.1 PoRt the suPPlieD usb cAble Plugs in here. the DriVe hAs A tYPe b Port, AnD Your comPuter hAs A tYPe A Port, which corresPonD to the connectors oF the usb cAble. PoweR PoRt the Ac ADAPter Plugs in here. when connecting the DriVe, tAke cAre to orient the connector ProPerlY, As it will onlY go in one wAY. ActuAl lAyout of bAck pAnel mAy not be exActly As shown. 1 E5 HybridDrive In-Depth Thischapterdescribes,indetail,theinnovativefeatures availablewithyourAcomDataHybridDrive.Werecommend youtakeafewmomentstoreaditthroughanddiscover whatmakesyourHybridDrivesomuchmorethanahighperformancedatastoragedevice. VirtualCD+SecureHD YourHybridDriveusesanadvancedpartitionschemecalled VirtualCD + SecureHD.TheDrivewasformattedatthefactorywithtwopartitions.Asthenameimplies,oneistheCD partition;theotheristheHD(HardDisk)partition.When youconnecttheDrivetoyourcomputer,thetwopartitions willmountasseparate,distinctvolumes,asiftheyweretwo discretedevices. TheCDpartitionisrecognizedbyyourcomputerasaCDROMvolumewiththelabel"CDPART."OnWindowsPCsit willappearinMyComputerunderDeviceswithRemovable Storage.OntheMacOSitwillappearontheDesktopandin theFinder. TheCDpartitionstoresthesoftwareanddocumentation bundledwithyourDrive.Thisiswhatmakestheportabil1 ityofPasswordSecurityandtheNomadMobileDesktop applicationspossible,enablingyoutousethesefeatureson anycompatiblecomputer.(More on Password Security and Nomad Mobile Desktop below.)TheCDpartitionisread-only; youcannotdeleteitormodifyit. TheHDpartitionisastandardharddiskpartitionthat mountstoyoursystemjustlikeanyotherharddiskvolume, exceptyouhavetheoptiontosecureitusingPassword Security.TheHDpartitioniswherethedatayousavetothe Driveisstored.IfyouactivatetheNomadMobileDesktop, theincludedapplicationsareinstalledon,andrunfrom,the HDpartition. PasswordSecurity ThePasswordSecurityfeatureisasimpleyetpowerfultool thatyoucanusetorestrictaccesstotheHDpartitionof yourDrive.IfPasswordSecurityisenabled,beforetheHD partitionwillmountyoumustenteryourpasswordonthe SecureHDLoginwindow.(The CD partition mounts automatically, whether you login or not.) PasswordSecurityemploysSHA-256encryption,whichuses atypeofalgorithm(knownasahash function) toencrypt yourpassword.Theencryptedpasswordisstoredasahash 0