USER'S GUIDE pORTABLe Hi-Speed USB 2.0 Contents 6 Contact AcomData Introduction 8 9 10 12 13 14 Welcome Precautions Package Contents Product Warranty Registration System Requirements for Windows System Requirements for Mac Getting to Know Your AcomData HybridDrive 18 19 19 20 21 24 25 25 27 30 HybridDrive 2.5 at a Glance HybridDrive 2.5 In-Depth VirtualCD+SecureHD PasswordSecurity NomadMobileDesktop(Windowsonly) PushButtonTMBackup Synchronization(Sync) AboutHi-SpeedUSB2.0 Bus-Poweredvs.AC-PoweredOperation Mac&PCReady 30 30 31 FanlessDesign Instant-OnOperation Technical Specifications Installing Your HybridDrive 34 35 36 37 40 41 Installing the Drive InstallingtheUSB2.0Driver Connecting the Drive to Your Computer Option1:Bus-PoweredOperationviaUSB Option2:AC-PoweredOperation Option3:Bus-PoweredOperationviaPS2(PConly) Setting Up & Using HybridDrive on Windows 44 44 45 46 48 50 52 56 56 Setting Up the Drive Step1:ConfirmtheDrivehasbeenrecognized byyourPC Step2:DeactivatetheWelcomeScreen? Step3:Changethepre-setpasswordordisable PasswordSecurity Step4:ActivateNomadMobileDesktop? How to Safely Disconnect the Drive Using Nomad Using Password Security ChangingthePassword 58 59 61 61 63 64 DisablingPasswordSecurity EnablingPasswordSecurity What if You Forget Your Password? ResettingthePassword Re-Naming the HD Partition Performing Basic Tasks Setting Up & Using HybridDrive on a Mac 66 66 67 68 69 70 72 72 74 76 77 Using Password Security InstallingSecureHDLogin Loggingin ChangingthePassword DisablingPasswordSecurity EnablingPasswordSecurity What if You Forget Your Password? ResettingthePassword How to Safely Disconnect the Drive Performing Basic Tasks Renaming the HD Partition Re-Formatting Your HybridDrive 80 80 About Formatting & File Systems AboutFormatting 81 83 83 84 85 AbouttheMostCommonFileSystems: Formatting the HD Partition FormattingtheHDPartitioninWindowsXPor2000 FormattingtheHDPartitioninWindowsMeor98SE FormattingtheHDPartitiononaMac Help & Other Information 88 88 89 90 91 92 93 97 99 Maintaining Your Drive DefragmentingandOptimizingaHardDrive ExaminingandRepairingaHardDrive ProtectingYourDatafromMalware CleaningtheDriveCase Troubleshooting TroubleshootingforWindowsUsers TroubleshootingforMacUsers Obtaining Service 100 Frequently Asked Questions 105 Glossary 106 One Year Limited Warranty 108 Notices Contact AcomData Address: Fax: WebSite: Customer Service: 3410PomonaBlvd., Pomona,CA91710 (909)598-8663 www.acomdata.com customerservice@acomdata.com Telephone: (909)348-0680 Technical Support: techsupport@acomdata.com Pre-Sales Questions: sales@acomdata.com Introduction Welcome Welcome,andthankyou forchoosinganAcomData HybridDrive2.5PortableHardDrive. YourHybridDrive2.5isfurnishedwithtwoguides: 1)thisHardDriveUser'sGuide,and; 2)PushButtonBackupUser'sGuide*onthesuppliedCD. * Viewing the guide requires Adobe AcrobAt/reAder V. 5 or lAter. You cAn downloAd Adobe reAder for free At: www.Adobe.com/products/AcrobAt/reAdstep2.html Pleasereadthisguidecarefullyandretainitforfuturereference. If you want to use PushButtonTM Backup or Sync, please follow the instructions in this guide first to set up your HybridDrive; then refer to the PushButtonTM Backup User's Guide . Symbolsusedinthisguide: Alerts the reAder to A wArning or importAnt informAtion. indicAtes A helpful tip or other useful informAtion. importAnt informAtion About indicAtes usb-relAted issues. informAtion specific to mAc users. indicAtes informAtion specific to windows users. indicAtes Precautions Please follow the precautions listed below. Not doing so may result in damage to the device, loss of data, and voiding of the warranty. ·Westronglyrecommendthatyoubackupthefilesstored onthedevice.AcomDataisnotresponsiblefordataloss orcorruption;norwillAcomDataperformrecoveryoflost dataorfiles. ·Donotattempttoopen,disassemble,ormodifythedevice. ·Donotexposethedevicetodamporwetconditions. ·Neverplacecontainersofliquidsonthedevice.Thiscan damagethedeviceandincreasetheriskofelectricshock, short-circuiting,fire,orpersonalinjury. ·Donotexposethisdevicetotemperaturesoutsidethe rangeof5°Cto40°Cwhenthedeviceisinoperation,and -20ºCto60ºCwhennotinoperation. ·Donotuseathird-partyACadapterorpowercord. ·Donotbump,jarordropthedevice. ·Donotstandthedeviceinawaynotdescribedinthis guide. ·Donotdisconnectanycables,whilethedeviceispowered on,withoutfirstunmountingthedevice. Package Contents AcomdAtA hybriddrive 2.5 portAble hArd drive usb cAble (twin usb type A to mini-usb) usb 2.0 driver instAllAtion cd mAil-in registrAtion cArd user's guide If you are missing any item shown above, please contact Customer Service at customerservice@acomdata.com, or call 800-470-4495. 10 OptionalAdapters ps2 AdApter: used to power the drive viA A ps2 port. Ac AdApter: used to power the drive viA Ac power. HowtoPurchaseAdapters YoucanpurchaseadaptersbycontactingCustomerService atcustomerservice@acomdata.com. Inyoure-mail,pleaseinclude:yourname;phonenumber; mailingaddress;modelnumberordescriptionofitem(e.g. ACadapterforHybridDrive2.5)and;quantityperitem. ACustomerServiceagentwillcontactyoutocompletethe transaction. 11 Product Warranty Registration Register online at www.acomdata.com. Once you enter the site, click on Product Registration and follow the instructions. AdvantagesofOnlineRegistration: 1. It's fast, free, and your product is registered immediately; . Free unlimited online technical support; . You get your own personalized support page: · download software updates · access all online support services · view all of your registered AcomData products · manage your personal profile; . If you need warranty service, arranging product returns is faster and easier if you registered online. Youmayalsoregisterviamailbyfillingoutandreturning theRegistrationCardincludedinthepackage. When registering your AcomData product you will need the model number and serial number. Both are printed on the product label affixed to the box, and on the label affixed to the Drive's stand. 1 System Requirements for Windows What you need for the Drive itself: ·Minimum233MHzprocessor(Pentium,Celeron,AMD,etc.) ·WindowsXP(Home, Professional, x64, MCE),2000,Meor98SE ·AvailableUSB2.0orUSB1.1*port * if using A usb 1.1 connection, dAtA trAnsfers will be At usb 1.1 speeds (up to 12 mbps). Password Security hasnoadditionalrequirements. PushButtonTM Backup and Sync usethesupplied Redemptionbackupsoftware,whichgetsinstalledonyour HybridDrivewhenyouactivatetheNomadMobileDesktop. Nomad Mobile Desktop hasnoadditionalrequirements. However,notallofthebundledapplicationsmaybecompatiblewithallsupportedWindowsoperatingsystems. Attention Windows 98SE and 2000 (pre-SP4) Users: You will need to install the USB 2.0 driver from the supplied CD before you connect the Drive to your computer. Instructions are provided in "Installing the USB 2.0 Driver." 1 System Requirements for Mac What you need for the Drive itself: ·MacwithaG3(orlater)orIntelprocessor ·MacOS10.2orlater ·AvailableUSB2.0orUSB1.1*port * if using A usb 1.1 connection, dAtA trAnsfers will be At usb 1.1 speeds (up to 12 mbps). Password Security requires5MBoffreecomputerharddisk spacefortheSecureHDLoginsoftware. PushButtonTM Backup and Sync usethesupplied Redemptionbackupsoftware,whichrequires: ·MacOS10.3orlater ·20MBoffreecomputerharddiskspace Attention Mac OS 10.2 users: Your AcomData Drive was formatted at the factory with the FAT32 file system. However, Mac OS 10.2 does not recognize FAT32/MS-DOS formatted volumes larger than 128 GB. If these conditions pertain to your situation, there are several ways to deal with this issue: 1 1. If you don't need Windows compatibility, you can re-format the Drive using one of the Mac OS Extended file systems. See "Re-Formatting the Drive" for instructions; 2. If you want to maintain Windows compatibility, you can partition the Drive such that no partition is larger than 128 GB. Partitioning a hard disk will erase any data stored on the disk. Go to http://docs.info.apple.com/article.html?artnum=107483 for instructions; 3. Before you connect the Drive, upgrade to Mac OS 10.3 or later. This option will allow you to maintain Windows compatibility and no partitioning or re-formatting is required. For more information about this issue, go to: http://docs.info.apple.com/article.html?artnum=107483 on the Apple web site. 1 This page intentionally left blank. Getting to Know Your AcomData HybridDrive HybridDrive 2.5 at a Glance PushButton & Power/Data InDIcator lights up when the driVe is powered on flAshes when reAding or writing dAtA. press to run bAckups (requires instAllAtion of the supplied softwAre) Power Port for use with the optionAl Ac AdApter or ps2 AdApter (AdApters sold sepArAtelY). usB 2.0/1.1 Port the driVe hAs A mini-usb port, And Your computer hAs A tYpe A usb port, which correspond to the connectors on the supplied usb cAble. 1 HybridDrive 2.5 In-Depth Thischapterdescribes,indetail,theinnovativefeatures availablewithyourAcomDataHybridDrive.Werecommend youtakeafewmomentstoreaditthroughanddiscover whatmakesyourHybridDrivesomuchmorethanahighperformancedatastoragedevice. VirtualCD+SecureHD YourHybridDriveusesanadvancedpartitionschemecalled VirtualCD + SecureHD.TheDrivewasformattedatthefactorywithtwopartitions.Asthenameimplies,oneistheCD partition;theotheristheHD(HardDisk)partition.When youconnecttheDrivetoyourcomputer,thetwopartitions willmountasseparate,distinctvolumes,asiftheyweretwo discretedevices. TheCDpartitionisrecognizedbyyourcomputerasaCDROMvolumewiththelabel"CDPART."OnWindowsPCsit willappearinMyComputerunderDeviceswithRemovable Storage.OntheMacOSitwillappearontheDesktopandin theFinder. TheCDpartitionstoresthesoftwareanddocumentation bundledwithyourDrive.Thisiswhatmakestheportabil1 ityofPasswordSecurityandtheNomadMobileDesktop applicationspossible,enablingyoutousethesefeatureson anycompatiblecomputer.(More on Password Security and Nomad Mobile Desktop below.)TheCDpartitionisread-only; youcannotdeleteitormodifyit. TheHDpartitionisastandardharddiskpartitionthat mountstoyoursystemjustlikeanyotherharddiskvolume, exceptyouhavetheoptiontosecureitusingPassword Security.TheHDpartitioniswherethedatayousavetothe Driveisstored.IfyouactivatetheNomadMobileDesktop, theincludedapplicationsareinstalledon,andrunfrom,the HDpartition. PasswordSecurity ThePasswordSecurityfeatureisasimpleyetpowerfultool thatyoucanusetorestrictaccesstotheHDpartitionof yourDrive.IfPasswordSecurityisenabled,beforetheHD partitionwillmountyoumustenteryourpasswordonthe SecureHDLoginwindow.(The CD partition mounts automatically, whether you login or not.) PasswordSecurityemploysSHA-256encryption,whichuses atypeofalgorithm(knownasahash function) toencrypt yourpassword.Theencryptedpasswordisstoredasahash 0 ...