User manual ACRONIS PRIVACY EXPERT CORPORATE

Acronis Privacy Expert Corporate User's Guide www.acronis.com Copyright © Acronis, Inc., 2000-2005. All rights reserved. Windows is registered trademarks of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of substantively modified versions of this document is prohibited without the explicit permission of the copyright holder. Distribution of this work or derivative work in any standard (paper) book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder. DOCUMENTATION IS PROVIDED «AS IS» AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. 2 END-USER LICENSE AGREEMENT BY ACCEPTING, YOU (ORIGINAL PURCHASER) INDICATE YOUR ACCEPTANCE OF THESE TERMS. IF YOU DO NOT WISH TO ACCEPT THE PRODUCT UNDER THESE TERMS, YOU MAY CHOOSE NOT TO ACCEPT BY SELECTING "I decline..." AND NOT INSTALLING THE SOFTWARE. The Acronis Privacy Expert Corporate (the software) is Copyright © Acronis, Inc., 20002005. All rights are reserved. The ORIGINAL PURCHASER is granted a LICENSE to use the software only, subject to the following restrictions and limitations. 1. The license is to the original purchaser only, and is not transferable without prior written permission from Acronis. 2. The original purchaser may use the software on a single computer owned or leased by the original purchaser. You may not use the software on more than one machine even if you own or lease all of them, without the written consent of Acronis. 3. The original purchaser may not engage in, nor permit third parties to engage in, any of the following: A. Providing or permitting use of or disclosing the software to third parties. B. Providing use of the software in a computer service business, network, timesharing or multiple user arrangement to users who are not individually licensed by Acronis. C. Making alterations or copies of any kind in the software (except as specifically permitted above). D. Attempting to un-assemble, de-compile or reverse engineer the software in any way. E. Granting sublicenses, leases or other rights in the software to others. F. Making copies or verbal or media translations of the users guide. G. Making telecommunication data transmission of the software. Acronis has the right to terminate this license if there is a violation of its terms or default by the original purchaser. Upon termination for any reason, all copies of the software must be immediately returned to Acronis, and the original purchaser shall be liable to Acronis for any and all damages suffered as a result of the violation or default. ENTIRE RISK THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU THE PURCHASER. ACRONIS DOES NOT WARRANT THAT THE SOFTWARE OR ITS FUNCTIONS WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECTS WILL BE CORRECTED. NO LIABILITY FOR CONSEQUENTIAL DAMAGES -- IN NO EVENT SHALL ACRONIS OR ITS VENDORS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR THE LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF ACRONIS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 3 Table of Contents END-USER LICENSE AGREEMENT.................................................................................................. 3 INTRODUCTION............................................................................................................................... 6 What is Acronis Privacy Expert Corporate?.......................................................................... 6 Acronis Privacy Expert Corporate key features .................................................................... 6 Acronis Privacy Expert Corporate Architecture .................................................................... 7 Software use conditions........................................................................................................ 7 Technical support.................................................................................................................. 8 CHAPTER 1. 1.1 1.2 1.3 1.3.1 1.3.2 INSTALLING ACRONIS PRIVACY EXPERT CORPORATE COMPONENTS ..... 9 System requirements.................................................................................................. 9 Supported operating systems..................................................................................... 9 Setting up security parameters for Acronis Privacy Expert Corporate....................... 9 Usernames and passwords .................................................................................................. 9 Firewall setup ..................................................................................................................... 10 1.4 1.5 1.6 1.7 1.8 1.9 1.10 CHAPTER 2. CONSOLE 2.1 2.2 2.3 CHAPTER 3. 3.1 3.2 3.3 3.3.1 3.3.2 3.3.3 3.3.4 License policy ........................................................................................................... 10 Installing Acronis Privacy Expert Corporate components onto a current computer 10 Extracting Acronis Privacy Expert Corporate components ...................................... 11 Using License Server Management Tool ................................................................. 11 Installing Acronis components onto remote machines............................................. 12 Recovering Acronis Privacy Expert Corporate......................................................... 13 Removing Acronis Privacy Expert Corporate........................................................ 13 USING ACRONIS PRIVACY EXPERT CORPORATE MANAGEMENT 14 Getting started .......................................................................................................... 14 Acronis Privacy Expert Corporate Management Console main window.................. 14 Connecting to remote computer ............................................................................... 15 SPYWARE REMOVAL FROM NETWORK COMPUTERS ................................. 16 How spyware gets on user's PC .............................................................................. 16 How to recognize spyware? ..................................................................................... 16 Spyware removal...................................................................................................... 17 Running Spyware Removal Wizard .................................................................................... 17 Selecting remote computers for spyware removal.............................................................. 17 Selecting scanning mode ................................................................................................... 18 Spyware Removal Script .................................................................................................... 19 3.4 3.4.1 3.4.2 3.4.3 3.4.4 Scheduling spyware removal group tasks................................................................ 19 Selecting remote computers............................................................................................... 19 Selecting task and spyware scan mode ............................................................................. 20 Scheduled tasks preferences ............................................................................................. 20 Entering user name and password..................................................................................... 21 3.5 3.6 CHAPTER 4. 4.1 4.2 4.2.1 4.2.2 4.2.3 4.2.4 Quarantine................................................................................................................ 22 Using the Log ........................................................................................................... 23 USING ACRONIS SPYWARE SHIELD................................................................ 25 Enabling Acronis Spyware Shield ............................................................................ 25 Spyware Shield local settings................................................................................... 26 General options .................................................................................................................. 26 Advanced options............................................................................................................... 27 Remembered events .......................................................................................................... 27 Saving Spyware Shield settings ......................................................................................... 28 CHAPTER 5. SPYWARE DEFINITIONS UPDATES .................................................................. 29 4 Copyright © Acronis, Inc., 2000-2005 5.1 5.2 5.2.1 5.2.2 5.2.3 5.2.4 5.2.5 Product registration .................................................................................................. 29 Spyware database update........................................................................................ 29 Running Spyware Definitions Updates Wizard ................................................................... 29 Selecting remote computers to update spyware definitions................................................ 30 Selecting update mode....................................................................................................... 30 Setting the schedule........................................................................................................... 31 Entering user name and password..................................................................................... 32 CHAPTER 6. 6.1 6.2 6.3 6.3.1 6.3.2 6.3.3 6.3.4 6.3.5 ACRONIS POP-UP BLOCKER ............................................................................ 33 What are pop-ups? ................................................................................................... 33 Acronis Pop-up Blocker............................................................................................ 33 Acronis Pop-up Blocker local options....................................................................... 33 Acronis Pop-up Blocker general settings............................................................................ 34 Last visited pages............................................................................................................... 34 Blocked URLs .................................................................................................................... 34 White URLs ........................................................................................................................ 34 Black URLs ........................................................................................................................ 35 CHAPTER 7. 7.1 7.2 OTHER OPERATIONS......................................................................................... 36 Creating a bootable diskette or CD with Acronis Drive Cleanser ............................ 36 Data destruction with Acronis Drive Cleanser.......................................................... 36 SPYWARE THREATS GLOSSARY.................................................................... 38 APPENDIX A. Adware .............................................................................................................................................. 38 Browser Helper Objects..................................................................................................................... 38 Browser hijackers .............................................................................................................................. 38 Commercial keylogger....................................................................................................................... 38 Dialers ............................................................................................................................................... 38 Exploit/Security holes ........................................................................................................................ 39 Remote Administration ...................................................................................................................... 39 Sniffers .............................................................................................................................................. 39 Spyware ............................................................................................................................................ 39 Toolbars ............................................................................................................................................ 39 Trojan Horses (Trojans) .................................................................................................................... 39 Copyright © Acronis, Inc., 2000-2005 5 Introduction Introduction What is Acronis Privacy Expert Corporate? Spyware, a technology that aids crooks and others gather information about a person or organization without their knowledge, is becoming a huge threat to business networks. It can leak valuable, confidential information about your organization to outside entities and can ultimately slow down network performance, impacting your employees' productivity. IT managers recognize spyware's potential negative impact. According to a January 2005 survey, two thirds of IT managers think that spyware is the number one security threat to their networks. Acronis has a solution to ensure that spyware will not be a threat to your organization or corporate network. The Acronis Privacy Expert Corporate is a comprehensive anti-spyware solution that proactively protects your organization from spyware programs that can expose confidential information and diminish PC performance. Acronis Privacy Expert Corporate is more than just an anti-spyware solution. It also includes value-added security tools that ensure your employee data and actions are secure. Acronis Privacy Expert Corporate key features · Remote deleting of spyware programs from network computers to ensure that outside entities do not obtain access to internal/confidential data · · · Managing spyware tasks on networked computers from one central location Scheduling spyware scans on all networked computers on a regular basis without user intervention Smart scanning searches for spyware in the most likely locations, including system, user profile and temporary files folders, as well as in the system registry Deep scanning searches all folders on the PC hard drive Keylogging detection protects usernames and passwords from getting into outside hands Quarantine feature enables the administrator to look through the list of the objects (files, registry keys etc.), deleted by spyware removal operations, and restore any of them, in the unlikely case it would be useful · · · · Remote installation of Acronis Privacy Expert Corporate components to network computers 6 Copyright © Acronis, Inc., 2000-2005 Introduction · Comprehensive Spyware Shield prevents spyware from being installed to networked computers · Constantly monitors running processes and provides alerts due to any suspicious actions of programs, such as trying to change the Windows registry and to launch at startup Prevents the changing of settings of ActiveX components Prevents applications from making changes to Web browser settings, including home page, search page, etc. This ensures that employees go to the pages they select · · · · Pop-up ad blocker ensures that annoying pop-up ads do not interfere with Web browsing Internet updates service keeps spyware definitions up-to-date. Updates can be downloaded manually via a wizard or automatically downloaded as a scheduled task Acronis knowledge base, an online information resource, provides comprehensive details on topics such as where specific spyware threats come from, what has to be changed if one decides to remove spyware manually, and other useful information · Acronis Privacy Expert Corporate Architecture Acronis Privacy Expert Corporate includes the following components: 1. Acronis Privacy Expert Corporate Management Console -- helps you install and manage the Acronis Privacy Expert Corporate Agent on a remote machine; removes spyware threats on the remote computers, schedules spyware removal tasks, browses logs and more 2. Acronis Privacy Expert Corporate Agent -- installs on a remote system to enable access from the Acronis Privacy Expert Corporate Management Console 3. Acronis Spyware Shield -- installs on a remote computers and monitors it for suspicious applications and components 4. Acronis Pop-up Blocker - installs on a remote computers and blocks unwanted pop-up windows there 5. Acronis License Server allows you to manage your Acronis enterprise product licenses from a single location. Software use conditions The conditions for Acronis Privacy Expert Corporate software usage are described in the «License Agreement» (page 3 of this manual). A set of unique serial keys, supplied with the product, is the confirmation of the legal purchase and usage the suite. Copyright © Acronis, Inc., 2000-2005 7 Introduction Under current legislation, the «License Agreement» is considered a contract between the user and software vendor. The contract is a legal document and its violation may result in legal action. Illegal use and/or distribution of this software will be prosecuted Technical support Users of legally purchased and registered copies of Acronis Privacy Expert Corporate are entitled to free e-mail and fax technical support from Acronis. If you have installation or working problems that you cannot solve by yourself using this manual, please contact the technical support team. When e-mailing technical support, you must provide the software registration information. For more information visit http://www.acronis.com/enterprise/support/ For product registration visit http://www.acronis.com/enterprise/registration/ Technical support e-mail address: support@acronis.com 8 Copyright © Acronis, Inc., 2000-2005 Installing Acronis Privacy Expert Corporate components Chapter 1. Installing Acronis Privacy Expert Corporate components 1.1 System requirements To take full advantage of Acronis Privacy Expert Corporate, you should have: a PC-compatible computer with a Pentium CPU or equivalent 64 MB RAM a floppy or a CD-RW drive a mouse (recommended) Microsoft Internet Explorer 4.0 or higher for correct Pop-up Blocker operation 1.2 Supported operating systems Acronis Privacy Expert Corporate Management Console: MS Windows 98/Me MS NT 4.0 Workstation Service Pack 6 / 2000 Professional / XP Professional MS NT 4.0 Server Service Pack 6 / 2000 Server / 2000 Advanced Server, 2003 Server. Acronis Privacy Expert Corporate Agent: MS Windows 98 / Me / MS Windows NT 4.0 Workstation SP 6 / 2000 Professional / XP Professional. 1.3 Setting up security parameters for Acronis Privacy Expert Corporate 1.3.1 Usernames and passwords Acronis Privacy Expert Corporate fully supports all security standards used in Windows: 1. If a remote PC has Windows NT/2000/XP OS installed, the Acronis Privacy Expert Corporate Agent can be accessed according to the security policy set up in the local network. To have remote access to Acronis Privacy Expert Corporate Agent, the user must be a member of the Administrators group on this computer. It is highly recommended that you create an administrator's account with the same username and password on all networked computers for remote access to the Acronis Privacy Expert Corporate Agent. 2. If a remote PC has Windows 98/Me installed without its own security system, you will need to provide a username and password during installation of the Copyright © Acronis, Inc., 2000-2005 9 Installing Acronis Privacy Expert Corporate components Acronis Privacy Expert Corporate Agent that will be used by Acronis Privacy Expert Corporate Management Console. 1.3.2 Firewall setup Acronis Privacy Expert Corporate uses the following ports and IP addresses for remote operation: · · · · · SERVER (ACRONIS PRIVACY EXPERT CORPORATE AGENT) UDP PORT: 9876 SERVER (ACRONIS PRIVACY EXPERT CORPORATE AGENT) TCP PORT: 9876, IF BUSY CHOSE PORT AT RANDOM CLIENT (ACRONIS PRIVACY EXPERT CORPORATE MANAGEMENT CONSOLE) UDP PORT: 9877, IF BUSY CHOSE PORT AT RANDOM IPV4 MULTICAST ADDRESS: 239.255.219.45 IPV6 MULTICAST ADDRESS: FF05::FAA5:741E You might have to set the appropriate firewall access options. Options for the Windows Firewall, included in Windows XP Service Pack 2, are set automatically during Acronis Privacy Expert Corporate components installation. However, make sure that the option File and Printer Sharing in the Control panel Windows Firewall Exceptions is enabled on the remote computer before the remote operation starts. 1.4 License policy Acronis Privacy Expert Corporate licensing is based on the number of workstations on which the Acronis Privacy Expert Corporate Agent is to be installed. The number of Acronis Privacy Expert Corporate Management Console or Acronis License Server installations is not counted. To manage the corporate license information, you must install Acronis License Server and import the license data (serial keys) bundled with your Acronis Privacy Expert Corporate copy (see 1.7 "Using License Server Management Tool"). If you buy more licenses, import the additional serial keys as well. Acronis License Server can import multiple serial numbers from a .txt file, saving you from time-taking procedure of typing in serial keys. 1.5 Installing Acronis Privacy Expert Corporate components onto a current computer Run Acronis Privacy Expert Corporate setup file. In the Install Menu, select the component that you are going to install on a current PC: Acronis Privacy Expert Corporate Management Console, Acronis Privacy Expert Corporate Agent or Acronis License Server. Follow instructions shown in the installation wizard. 10 Copyright © Acronis, Inc., 2000-2005 Installing Acronis Privacy Expert Corporate components It is recommended that you install Acronis License Server first. You will not be able to install Acronis Privacy Expert Corporate Agent onto the current or remote computer until you import the serial key into Acronis License Server. When the Specify License Server window appears, specify the License Server for license validation. It can be found automatically on the local network or specified manually (type in the DNS-name of the computer with Acronis License Server installed, or its IP-address). Acronis Privacy Expert Corporate installation window After installation is completed, you may be prompted to restart your computer. 1.6 Extracting Acronis Privacy Expert Corporate components You may want to save setup (.msi) files for each Acronis Privacy Expert Corporate component separately on a local or network drive. Then you will be able to install the components in the command-line mode using msiexec.exe utility. It also will help to modify or recover the existing component installation. To save a setup file: run the Acronis Privacy Expert Corporate setup file; in the Install Menu, right-click on the component name and select Extract; select location for setup file and click Save. 1.7 Using License Server Management Tool Acronis License Server includes special command-line utility LicenseServerCmdLine.exe for managing license information. Using this tool, you can look through and add information on available licenses. After Acronis License Server installation LicenseServerCmdLine.exe is located in the installation folder, e. g. C:\Program Files\Acronis\LicenseServer. Copyright © Acronis, Inc., 2000-2005 11 Installing Acronis Privacy Expert Corporate components LicenseServerCmdLine.exe uses the following syntax: LicenseServerCmdLine [option] [parameter1] [parameter2] LicenseServerCmdLine.exe supported options and usage: --list Displays the list of the License servers available in the local network. --status [server name or server IP-address] Displays specified License Server status. --import [server name] [serial key] Adds information about new license (new serial key). You can specify multiple serial numbers (space separated). --import-file [server name] [filename] Imports license serial keys from .txt file. --help Shows help information. 1.8 Installing Acronis components onto remote machines Acronis Privacy Expert Corporate Management Console allows you to install Acronis components onto remote computers, connected to the corporate network. Using the Acronis Privacy Expert Corporate Management Console, you can install remotely: Acronis Privacy Expert Corporate Agent Acronis Spyware Shield Acronis Pop-up Blocker Acronis License Server To install any Acronis component to a remote machine, you will need administrator rights on the target machine. You can remotely install Acronis components only onto machines working under Windows NT/2000/XP (including server versions). Windows 98/Me machines will require local installation of Acronis components. If the remote PC runs under Windows XP, make sure the option Use simple file sharing in the Control panel Folder options View is disabled before the remote installation starts. If the remote PC runs under Windows XP with Service Pack 2 installed, make sure that the option File and Printer Sharing in the Control panel Windows Firewall Exceptions is enabled before the remote installation starts. To install Acronis components: 12 Copyright © Acronis, Inc., 2000-2005 Installing Acronis Privacy Expert Corporate components Select the Install Acronis components button on the Toolbar or select Install Acronis components from the main menu Tools Select the Acronis components you want to install (Acronis Privacy Expert Corporate Agent, Acronis Spyware Shield, Acronis Pop-up Blocker or Acronis License Server) In the next window, select the remote computers on which the Acronis components are to be installed If the Specify License Server window appears, specify the License Server for license validation. It can be found automatically on the local network or specified manually (type in the DNS-name of the computer with Acronis License Server installed, or its IP-address) The Acronis components then will be installed to the remote PCs you specified If you checked Reboot the remote computer(s) box during the component installation, the remote machines will reboot. Otherwise, you will see the corresponding message. 1.9 Recovering Acronis Privacy Expert Corporate You can reinstall Acronis Privacy Expert Corporate components if nesessary. To do this, launch the installation program again. The installer will determine that the component has already been installed to your PC and ask if you want to Modify, Repair or Remove it from the disk. Select Repair Acronis Privacy Expert Corporate and click Next. All files will be copied to your hard disk again to restore the program. To repair Acronis Privacy Expert Corporate components installed on remote computers, reinstall them as described in 1.8. 1.10 Removing Acronis Privacy Expert Corporate You can remove any Acronis Privacy Expert Corporate component separately by selecting Control panel Add or remove programs Remove. Then follow the instructions on the screen. Copyright © Acronis, Inc., 2000-2005 13 Using Acronis Privacy Expert Corporate Management Console Chapter 2. Using Acronis Privacy Expert Corporate Management Console 2.1 Getting started Acronis Privacy Expert Corporate Management Console is the primary tool for managing Acronis components on remote computers with the Acronis Privacy Expert Corporate Agent installed. Acronis Privacy Expert Corporate Management Console is launched by selecting Start All programs Acronis PrivacyExpert Acronis Privacy Expert Corporate Management Console or double-clicking the respective desktop shortcut. With the Acronis Privacy Expert Corporate Management Console, you can: Install Acronis components to remote computers Remove spyware and malicious programs from the remote computers (workstations) Turn off/on Acronis Spyware Shield on remote computers Browse logs of Acronis Privacy Expert Corporate operations Browse the remote computers' Quarantines and restore any of deleted objects (files, registry keys etc.), if necessary Create bootable media to be able to destroy permanently data on your PC even if it doesn't have Acronis Privacy Expert Corporate installed 2.2 Acronis Privacy Expert Corporate Management Console main window The Acronis Privacy Expert Corporate Management Console main window contains three areas: 14 Copyright © Acronis, Inc., 2000-2005 Using Acronis Privacy Expert Corporate Management Console Acronis Privacy Expert Corporate Management Console main window Operations categories, where you can select operations to perform on the remote computers (Spyware Removal or Spyware Shield setting up). To move between categories or return to the main window use Back, Next and Other categories buttons on the toolbar. Network panel contains the list of network computers on which Acronis Privacy Expert Corporate Agent is installed. Tasks panel displays tasks status for the connected remote computer, selected in the Network panel. For the task currently running, a progress bar is displayed. In addition, Task panel contains Show log button in order to view logs with reports on remote operations for each computer, and Delete button to delete scheduled tasks. 2.3 Connecting to remote computer You need to connect your computer with the management console to the remote computer before you are able to perform any actions with that remote system. To do so, right-click on the computer name in the Network panel and choose Connect. In the Remote Connection Wizard window, check the computers you would like to connect. Then you will be prompted to enter user name and password to access to these computers. It is supposed that accounts with the same username and password exist on all selected computers. Otherwise, you will have to connect to every computer individually. It is highly recommended that you create an administrator's account with the same username and password on all networked computers for remote access to the Acronis Privacy Expert Corporate Agent. Copyright © Acronis, Inc., 2000-2005 15 Spyware removal from network computers Chapter 3. Spyware removal from network computers There are many programs that, once on user's PCs, start working without user's knowledge. Such software can do such things as collect information or change user settings for the Internet or your system. These programs are called spyware. For more information on the main spyware types, see Appendix A of this guide. Acronis Privacy Expert Corporate enables you to completely clean user's computers of spyware and protect it from future intrusions. 3.1 How spyware gets on user's PC One of the most common ways that spyware gets on a user's PC is from new software installations. This is particularly true with freeware and shareware. When user installs such applications, they can implement software modules that collect information on Web sites user visits, user's PC configuration, and other sources Other common sources of spyware include peer-to-peer networks, gaming portals and other similar Web services. Sometimes spyware is installed by commercial applications whose makers want to collect additional information about users, their habits and preferences. 3.2 How to recognize spyware? Though in many cases spyware works without users' knowledge, there are signs that you should watch for: Hard drives LEDs are blinking even when no programs are running or documents are open User's PC receives and sends unknown information via the Internet, even though the Web browser and e-mail client are not active The home page setting of the Internet browser has changed without the user's consent The user sees ads or pop-ups while running programs or visiting Web sites If you notice any or all of these activities on your users' computers, you need to run Acronis Privacy Expert Corporate to find and eliminate spyware performing unauthorized operations on the workstations. 16 Copyright © Acronis, Inc., 2000-2005 Spyware removal from network computers If you need to: Find and remove any type of spyware from remote PCs, run Spyware removal Prevent spyware from getting on network PCs, enable and set up Spyware Shield (see section 4.2 «Spyware Shield local») 3.3 Spyware removal Using Acronis Privacy Expert Corporate, you can find and remove spyware from remote computers in your local network. To do this, select and click Spyware removal in the main program window. After that, you can either initiate spyware removal with the Spyware Removal Wizard immediately or update spyware definitions (see the section Chapter 5 «Spyware» of this guide). 3.3.1 Running Spyware Removal Wizard To run the Spyware Removal Wizard, select Remove Spyware Now in the Spyware Removal window. Spyware Removal Wizard 3.3.2 Selecting remote computers for spyware removal In the next window you must select the remote computers on which you are going to remove spyware and malicious programs. Copyright © Acronis, Inc., 2000-2005 17 Spyware removal from network computers Select computers window 3.3.3 Selecting scanning mode There are two modes of spyware search: Smart scanning mode ­ used by default. The Smart Scanning Mode suite searches for spyware only in the most likely locations, including system, user profile and temporary files folders, as well as in the system registry. Select this mode for a quick PC check. Deep Scanning Mode ­ an extended algorithm for spyware scanning. In this mode, all folders on all PC hard drives are searched for spyware. This variant could take much more time depending on the capacity of your hard disks. Spyware scanning modes 18 Copyright © Acronis, Inc., 2000-2005 Spyware removal from network computers 3.3.4 Spyware Removal Script In the next window, you will see the final script for the spyware removal operations. It reports what kinds of spyware are to be removed, a list of remote computers on which this action will be performed, and the spyware scan mode -- smart or deep. Spyware removal operations final script To execute the script, click Proceed. After the spyware removal operation is finished, you can see logs for each remote computer with a summary that will state the number of spyware applications removed (see section 3.5 «Quarantine»). 3.4 Scheduling spyware removal group tasks To set up the removal schedule for remote computers, click the Schedule task button on the toolbar of the Acronis Privacy Expert Corporate Management Console main window or select Tools Schedule task section in the main menu. 3.4.1 Selecting remote computers First, select remote computers on which you want to schedule the task. Copyright © Acronis, Inc., 2000-2005 19 Spyware removal from network computers Select computers window 3.4.2 Selecting task and spyware scan mode Then you need select the task to schedule (spyware removal) and scan mode (see section 3.3.3 «Selecting scanning mode» of this Guide). 3.4.3 Scheduled tasks preferences After the remote computers and scan mode are selected you can select the following variants of automatic spyware removal launch: Do not start automatically Daily, according to the schedule with the ability to select only workdays or once every few days Weekly, according to the schedule with the ability to select particular days, such as Tuesday and Friday, or once every two or three weeks, etc Monthly, according to the schedule on the time and day set; The suite supports clean-up on the (Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday), for example One time only, at a specific time (hours:minutes) on a particular day (month/day/year) When my computer starts (you may specify launching the task once a day only) When I log on (you may specify launching the task once a day only) 20 Copyright © Acronis, Inc., 2000-2005