User manual ACRONIS TRUE IMAGE ENTERPRISE SERVER 8.0

User's Guide Acronis True Image Enterprise Server Compute with confidence www.acronis.com Copyright © Acronis, Inc., 2000-2005. All rights reserved. Linux is a registered trademark of Linus Torvalds. OS/2 is a registered trademark of IBM Corporation. UNIX is a registered trademark of The Open Group. Windows and MS-DOS are registered trademarks of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of substantively modified versions of this document is prohibited without the explicit permission of the copyright holder. Distribution of this work or derivative work in any standard (paper) book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder. DOCUMENTATION IS PROVIDED «AS IS» AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. 2 Copyright © Acronis, Inc., 2000-2005 END-USER LICENSE AGREEMENT BY ACCEPTING, YOU (ORIGINAL PURCHASER) INDICATE YOUR ACCEPTANCE OF THESE TERMS. IF YOU DO NOT WISH TO ACCEPT THE PRODUCT UNDER THESE TERMS YOU MAY CHOOSE NOT TO ACCEPT BY SELECTING "I decline..." AND NOT INSTALLING THE SOFTWARE. The Acronis True Image Enterprise Server (the Software) is Copyright © Acronis, Inc., 20002005. All rights are reserved. The ORIGINAL PURCHASER is granted a LICENSE to use the software only, subject to the following restrictions and limitations. 1. The license is to the original purchaser only, and is not transferable without prior written Permission from Acronis. 2. The Original Purchaser may use the Software on a single computer owned or leased by the Original Purchaser. You may not use the Software on more than a single machine even if you own or lease all of them without the written consent of Acronis. 3. The Original Purchaser may not engage in, nor permit third parties to engage in, any of the following: A. Providing or permitting use of or disclosing the Software to third parties. B. Providing use of the Software in a computer service business, network, timesharing or multiple user arrangement to users who are not individually licensed by Acronis. C. Making alterations or copies of any kind in the Software (except as specifically permitted above). D. Attempting to un-assemble, de-compile or reverse engineer the Software in any way. E. Granting sublicenses, leases, or other rights in the Software to others. F. Making copies, or verbal or media translations, of the users guide. G. Making telecommunication data transmission of the software. Acronis has the right to terminate this license if there is a violation of its terms or default by the Original Purchaser. Upon termination for any reason, all copies of the Software must be immediately returned to Acronis, and the Original Purchaser shall be liable to Acronis for any and all damages suffered as a result of the violation or default. ENTIRE RISK THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU THE PURCHASER. ACRONIS DOES NOT WARRANT THAT THE SOFTWARE OR ITS FUNCTIONS WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECTS WILL BE CORRECTED. NO LIABILITY FOR CONSEQUENTIAL DAMAGES - IN NO EVENT SHALL ACRONIS OR ITS VENDORS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR THE LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF ACRONIS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Copyright © Acronis, Inc., 2000-2005 3 Contents Table of Contents CHAPTER 1. INTRODUCTION. GENERAL INFORMATION .............................................................. 7 1.1 ACRONIS TRUE IMAGE ENTERPRISE SERVER - COMPLETE SOLUTION FOR CORPORATE USERS ................... 7 1.2 ACRONIS TRUE IMAGE ENTERPRISE SERVER KEY FEATURES ..................................................................... 8 1.3 ACRONIS TRUE IMAGE ENTERPRISE SERVER ARCHITECTURE ................................................................... 9 1.4 SUPPORTED SECURITY STANDARDS ......................................................................................................... 10 1.5 SOFTWARE USAGE TERMS AND CONDITIONS ............................................................................................ 10 CHAPTER 2. INSTALLATION AND RUNNING .................................................................................... 11 2.1 SYSTEM REQUIREMENTS .......................................................................................................................... 11 2.2 SUPPORTED OPERATING SYSTEMS............................................................................................................ 11 2.3 SUPPORTED FILE SYSTEMS AND MEDIA .................................................................................................... 12 2.3.1 Supported file systems ........................................................................................................................ 12 2.3.2 Supported media.................................................................................................................................. 12 2.4 LICENSE POLICY ...................................................................................................................................... 12 2.5 ACRONIS TRUE IMAGE ENTERPRISE SERVER INSTALLATION ................................................................... 13 2.5.1 Installing Acronis True Image Enterprise Server components............................................................ 13 2.5.2 Extracting Acronis True Image Enterprise Server components .......................................................... 15 2.6 USING LICENSE SERVER MANAGEMENT TOOL ........................................................................................ 15 2.7 SETTING UP SECURITY PARAMETERS FOR ACRONIS TRUE IMAGE ENTERPRISE SERVER........................... 16 2.7.1 Usernames and passwords................................................................................................................... 16 2.7.2 Firewall setup...................................................................................................................................... 16 2.7 RUNNING ACRONIS TRUE IMAGE ENTERPRISE SERVER COMPONENTS..................................................... 17 2.7.1 Running Acronis True Image.............................................................................................................. 17 2.7.2 Running Acronis True Image Management Console .......................................................................... 17 2.8 REMOVING ACRONIS TRUE IMAGE ENTERPRISE SERVER COMPONENTS .................................................. 17 CHAPTER 3. USING ACRONIS TRUE IMAGE MANAGEMENT CONSOLE .................................. 18 3.1 GENERAL INFORMATION.......................................................................................................................... 18 3.2 INSTALLING ACRONIS COMPONENTS ONTO A REMOTE MACHINE ............................................................. 19 3.3 CONNECTING TO A REMOTE PC ............................................................................................................... 20 3.4 CREATING PARTITION/DISK IMAGES ON A REMOTE PC............................................................................. 21 3.5 CHECKING IMAGE INTEGRITY .................................................................................................................. 22 3.6 REMOTE IMAGE RESTORING..................................................................................................................... 22 3.7 ACRONIS SECURE ZONE REMOTE MANAGING .......................................................................................... 23 3.8 SCHEDULING IMAGE CREATION ............................................................................................................... 23 3.9 SCHEDULING GROUP BACKUP TASKS ....................................................................................................... 23 3.10 BROWSING LOGS .................................................................................................................................. 25 3.11 OPERATION RESULTS NOTIFICATION .................................................................................................... 26 3.12 STOPPING AND LAUNCHING WINDOWS NT SP6/2000/XP SERVICES DURING AN IMAGE FILE CREATION 27 3.13 UPDATING ACRONIS TRUE IMAGE AGENT ........................................................................................... 27 3.14 CREATING BOOTABLE MEDIA USING ACRONIS TRUE IMAGE MANAGEMENT CONSOLE........................ 27 CHAPTER 4. RUNNING ACRONIS TRUE IMAGE (LOCALE CONSOLE) ...................................... 29 4.1 MAIN PROGRAM WINDOW........................................................................................................................ 29 4.2 ACRONIS SECURE ZONE .......................................................................................................................... 31 4.2.1 Creating Acronis Secure Zone ............................................................................................................ 32 4.2.2 Resizing Acronis Secure Zone ............................................................................................................ 33 4.2.3 Deleting the images in Acronis Secure Zone ...................................................................................... 33 4.2.4 Deleting Acronis Secure Zone ............................................................................................................ 34 4.3 ACRONIS STARTUP RECOVERY MANAGER .............................................................................................. 35 4.4 USING DYNAMIC DISKS AND VOLUMES .................................................................................................... 35 4.5 BACKING UP TO TAPE DRIVE .................................................................................................................... 36 CHAPTER 5. CREATING A PARTITION (DISK) IMAGE ................................................................... 37 5.1 SELECTING PARTITIONS ........................................................................................................................... 37 4 Copyright © Acronis, Inc., 2000-2005 Contents 5.2 SELECTING IMAGE LOCATION .................................................................................................................. 37 5.3 SELECTING IMAGE MODE ......................................................................................................................... 38 5.3.1 Creating an incremental image............................................................................................................ 39 5.4 SELECTING IMAGE FILE SIZE .................................................................................................................... 40 5.5 SELECTING DATA COMPRESSION LEVEL ................................................................................................... 41 5.6 PROTECTING IMAGES WITH PASSWORDS .................................................................................................. 42 5.7 PROVIDING COMMENTS ........................................................................................................................... 42 5.8 IMAGE CREATION SCRIPT ......................................................................................................................... 43 5.9 SELECTING IMAGE CREATION PRIORITY ................................................................................................... 44 5.10 OPERATION RESULTS NOTIFICATION .................................................................................................... 44 5.10.1 Email notification ............................................................................................................................ 44 5.10.2 WinPopup notification..................................................................................................................... 45 5.11 STOPPING AND LAUNCHING THE SERVICES IN WINDOWS NT SP6/2000/XP DURING AN IMAGE FILE CREATION........................................................................................................................................................... 46 CHAPTER 6. RESTORING A DISK (PARTITION) FROM AN IMAGE ............................................. 47 6.1 SELECTING AN IMAGE TO RESTORE FROM ................................................................................................ 47 6.2 CHECKING IMAGE INTEGRITY BEFORE RESTORATION .............................................................................. 48 6.3 SELECTING A PARTITION TO RESTORE...................................................................................................... 49 6.4 SELECTING A LOCATION TO RESTORE TO ................................................................................................. 50 6.5 SELECTING PARTITION TYPE .................................................................................................................... 50 6.6 SELECTING A FILE SYSTEM ...................................................................................................................... 51 6.7 SELECTING RESTORED PARTITION SIZE .................................................................................................... 52 6.8 ASSIGNING A LETTER TO A PARTITION ..................................................................................................... 53 6.9 CHECKING FILE SYSTEM INTEGRITY......................................................................................................... 54 6.10 RESTORING SEVERAL PARTITIONS AT ONCE ......................................................................................... 55 6.11 RESTORATION SCRIPT .......................................................................................................................... 55 CHAPTER 7. BROWSING AND RESTORING PARTICULAR FILES................................................ 57 7.1 CONNECTING A VIRTUAL DISK ................................................................................................................. 57 7.1.1 Selecting an image .............................................................................................................................. 57 7.1.2 Selecting partitions to connect and letter assignment.......................................................................... 58 7.2 UNPLUGGING A VIRTUAL DISK................................................................................................................. 59 CHAPTER 8. TRANSFERRING SYSTEM TO A NEW DISK ............................................................... 60 8.1 GENERAL INFORMATION.......................................................................................................................... 60 8.2 SECURITY ................................................................................................................................................ 61 8.3 EXECUTING TRANSFERS........................................................................................................................... 61 8.3.1 Selecting transfer mode....................................................................................................................... 61 8.3.2 Selecting source disk........................................................................................................................... 62 8.3.3 Selecting destination disk.................................................................................................................... 62 8.3.4 Partitioned destination disk ................................................................................................................. 63 8.3.5 Old and new disk partition layout ....................................................................................................... 63 8.3.6 Old disk data ....................................................................................................................................... 64 8.3.7 Destroying the old disk data................................................................................................................ 65 8.3.8 Selecting partition transfer method ..................................................................................................... 65 8.3.9 Partitioning the old disk ...................................................................................................................... 66 8.3.10 Old and new disk partition layouts .................................................................................................. 67 8.3.11 Cloning script .................................................................................................................................. 67 8.4 CLONING WITH MANUAL PARTITIONING .................................................................................................. 68 8.4.1 Old and new disk partition layouts...................................................................................................... 68 CHAPTER 9. ADDING A NEW HARD DISK .......................................................................................... 70 9.1 SELECTING A HARD DISK ......................................................................................................................... 70 9.2 CREATING A NEW PARTITION ................................................................................................................... 70 9.3 DISK ADDING SCRIPT ............................................................................................................................... 71 CHAPTER 10. SCHEDULING...................................................................................................................... 72 10.1 CREATING SCHEDULED TASKS ............................................................................................................. 72 10.1.1 Selecting partitions .......................................................................................................................... 72 Copyright © Acronis, Inc., 2000-2005 5 Contents 10.1.2 Selecting task periodicity................................................................................................................. 73 10.1.3 Setting up daily execution ............................................................................................................... 74 10.1.4 Setting up weekly execution............................................................................................................ 74 10.1.5 Setting up monthly execution .......................................................................................................... 75 10.1.6 Setting up one time execution.......................................................................................................... 76 10.1.7 Entering user name .......................................................................................................................... 77 10.1.8 Task scheduled successfully ............................................................................................................ 77 10.2 MANAGING SCHEDULED TASKS............................................................................................................ 77 CHAPTER 11. COMMAND-LINE MODE AND SCRIPTING ................................................................. 79 11.1 WORKING IN THE COMMAND-LINE MODE ............................................................................................. 79 11.1.1 Supported commands ...................................................................................................................... 79 11.1.2 TrueImageCmd.exe usage examples ............................................................................................... 87 11.1.1 Command-line mode usage under DOS .......................................................................................... 88 11.2 SCRIPTING............................................................................................................................................ 88 11.2.1 Script execution parameters............................................................................................................. 88 11.2.2 Script structure................................................................................................................................. 89 11.2.3 Script usage examples ..................................................................................................................... 90 CHAPTER 12. OTHER OPERATIONS....................................................................................................... 91 12.1 CHECKING IMAGES............................................................................................................................... 91 12.1.1 Selecting image for checking........................................................................................................... 91 12.2 CREATING BOOTABLE MEDIA ............................................................................................................... 92 12.3 VIEWING LOGS ..................................................................................................................................... 92 CHAPTER 13. TROUBLESHOOTING ....................................................................................................... 94 13.1 RECOVERING ACRONIS TRUE IMAGE ENTERPRISE SERVER.................................................................. 94 13.2 FREQUENTLY ASKED QUESTIONS ......................................................................................................... 94 13.3 TECHNICAL SUPPORT ........................................................................................................................... 97 6 Copyright © Acronis, Inc., 2000-2005 Introduction Chapter 1. Introduction. General information 1.1 Acronis True Image Enterprise Server - complete solution for corporate users Acronis True Image Enterprise Server creates an exact disk image of your live server for a complete backup, providing the most comprehensive and cost-effective server protection solution. The disk image file includes all of the server disk data, including the operating system, programs, databases, configuration files, preferences, updates, security patches, and the like. After a fatal failure, you can restore the complete server drive contents to a known, working state or simply replace lost or corrupted files and folders. Based on the exclusive Acronis Drive Snapshot technology, Acronis True Image Enterprise Server creates live server disk image without shutting down a server and interrupting server operations. With the Acronis True Image Management Console, you can manage image archives creation both locally and remotely, irrespective of the location of the server you want to image. Acronis True Image Storage Server provides disk image creation on the tape drives connected to workstations and servers, where the Storage Server component has been installed. Fastest recovery Acronis True Image Enterprise Server dramatically reduces server and workstations downtime in your network. Unlike traditional file-by-file backup solutions, Acronis True Image Enterprise Server disk imaging approach provides you with the fastest, bare-metal server recovery without time-consuming software reinstallations and reconfigurations. Rapid ROI Is server downtime costing you thousands dollars an hour? Acronis True Image Enterprise Server dramatically reduces IT costs by providing an easy, fast, and reliable way to return your server to its original state in minutes or to restore lost or damaged files and folders. Copyright © Acronis, Inc., 2000-2005 7 Introduction Disk cloning and new disk deployment Acronis True Image Enterprise Server can be used to clone an image onto multiple servers. For example, let's say a company purchased several servers and needs the same environment on each of them. Traditionally, the IT manager would install the operating system and all programs on each system, then configure the systems one at a time. Acronis True Image simplifies the process and saves time by creating a disk image of the first system. That image is then deployed onto the multiple servers. If you need to upgrade the server hard disk drive, Acronis True Image Enterprise Server reduces the task to a few mouse clicks by duplicating an exact copy of the old disk onto a new one, adjusting partitions sizes automatically to fit the new hard disk. 1.2 Acronis True Image Enterprise Server key features Acronis True Image Enterprise Server offers the following features: Image creation and restoration without reboot in most cases Acronis True Image Enterprise Server images only the sectors that contain data, so images are created in just a few minutes Acronis True Image Enterprise Server supports a variety of IDE, SCSI, USB, FireWire, and PC Card (formerly PCMCIA) storage media Support for all hard disks, regardless of capacity Network tape drives support for images saving and restoring Full and incremental backups Support of basic and dynamic disk imaging Scheduled and periodical image creation Remote images creation Remote images restoring Remote images checking Remote scheduling of reserve image creation Scheduling group tasks for remote computers SCSI tape support Command-line mode support Logs viewing Databases work suspension for an image creation period Automatic or manual hard disk installation Partition relocation and resizing 8 Copyright © Acronis, Inc., 2000-2005 Introduction Support for all Windows and Linux file systems, including FAT 16, FAT 32, NTFS, Linux Ext2/Ext3, ReiserFS, Reiser4, Linux Swap, JFS, XFS; sector-based support for other operating systems User-friendly Windows XP-like interface with full mouse support Comprehensive wizards simplify even the most complex operations Ability to create a hidden partition (the Acronis Secure Zone) where the IT manager can store a copy of the disk image Acronis Secure Zone remote managing Control of data compression levels, image volume splitting and password protection The ability to clone a disk drive so that multiple systems will have the exact same base disk drive configuration and software Adjustment of a priority for process of image creation Exception of paging/hibernate files from images in order to decrease the image file size Partition/disk image integrity check before restoration Partition/disk file system integrity check after restoration E-mail or Windows Popup notification when backup is finished or if backup fails The ability to migrate data from one drive to another The ability to take an existing drive and prepare it to be redeployed as a new system drive or a data drive The ability to recover an entire disk, a specific partition, an individual folder or an individual file The ability to change a partition type, file system, size and location during recovery The ability to create a bootable diskette or CD as a system rescue disk OS-independent operation of Acronis True Image Enterprise Server from the bootable diskette or CD. Includes plug-in for Bart PE utility. 1.3 Acronis True Image Enterprise Server Architecture Acronis True Image Enterprise Server includes the following components: 1. Acronis True Image Management Console -- lets you install and manage the Acronis True Image Agent on a remote machine: creates partition/disk backups, schedules data backup, etc. 2. Acronis License Server is designed to manage Acronis enterprise product licenses from a single location Copyright © Acronis, Inc., 2000-2005 9 Introduction 3. Acronis True Image Agent -- installs on a remote system to enable access from Acronis True Image Management Console 4. Acronis True Image Storage Server -- allows you to get a remote access to data storage devices (especially tape drives) connected to the PC (workstation or server) with the Acronis True Image Storage Server component installed 5. Acronis True Image (local console) -- creates backup copies of partitions/disks and restores data from them if needed 6. Acronis Bootable Rescue Media Builder -- creates bootable discs (or diskettes) to enable partition/disk data restoration, even if the operating system is corrupted. Also Acronis True Image Enterprise Server includes the utilities for work in a command-line mode and for scripts creation and performance. 1.4 Supported security standards Acronis True Image Enterprise Server fully supports all security standards used in both local and server versions of the Windows Operating System. For more information on setting up security parameters for Acronis True Image Enterprise Server in your enterprise network, read section 2.7 of this Guide. 1.5 Software usage terms and conditions The conditions for Acronis True Image Enterprise Server software usage are described in the «License Agreement» (page 3 of this manual). A set of unique serial keys, supplied with the product, is the confirmation of the legal purchase and use of the suite. Under current legislation, the «License Agreement» is considered a contract between the user and software vendor. The contract is a legal document and its violation may result in legal action. Illegal use and/or distribution of this software will be prosecuted. 10 Copyright © Acronis, Inc., 2000-2005 Installation and running Chapter 2. Installation and running 2.1 System requirements Acronis True Image Enterprise Server requires the following hardware: Pentium processor or higher 128 Mb RAM FDD or CD-RW drive for bootable media creating Mouse (recommended). 2.2 Supported operating systems Acronis True Image: Windows NT SP6/2000/XP Windows NT 4.0 Server SP6/2000 Server/2000 Advanced Server/2003 Server Acronis True Image Agent: Windows 98/Me Windows NT SP6/2000/XP Windows NT 4.0 Server SP6/2000 Server/2000 Advanced Server/2003 Server Acronis True Image Storage Server: Windows NT SP6/2000/XP Windows NT 4.0 Server SP6/2000 Server/2000 Advanced Server/2003 Server Acronis True Image Management Console: Windows 98/Me Windows NT SP6/2000/XP Windows NT 4.0 Server SP6/2000 Server/2000 Advanced Server/2003 Server Acronis Components remote installation and connection is not supported in MS Windows XP Home Edition through this operating system's limitations. For more information about Acronis components remote installation see section 3.2 of this manual. Copyright © Acronis, Inc., 2000-2005 11 Installation and running 2.3 2.3.1 Supported file systems and media Supported file systems Acronis True Image Enterprise Server supports the following file systems: FAT16/32 NTFS Ext2/Ext3 ReiserFS Reiser4 Linux SWAP XFS JFS If a file system is not supported or is corrupted, Acronis True Image Enterprise Server can copy data using a sector-by-sector approach. For XFS, JFS and Reiser4 file systems partition resizing feature is not supported. 2.3.2 Supported media Acronis True Image Enterprise Server supports any local, network and removable media, including: Local and networked hard drives Tape drives Tape drives connected to the remote PC IDE and SCSI RAID controllers of any level CD-R/RW drives DVD+R/RW, DVD-RW (DVD burning software required) USB and FireWire (IEEE-1394) storage devices Magneto-optical media, Iomega ZIP/Jaz, etc. 2.4 License policy Acronis True Image Enterprise Server licensing is based on the number of servers on which Acronis True Image Agent and/or Acronis True Image (local console) are to be installed. In other words, you need one license for each server you are going to backup, whether you will control it on-site (with local console) or remotely (using Acronis True Image Agent), or use both ways of control. The number of Acronis 12 Copyright © Acronis, Inc., 2000-2005 Installation and running True Image Management Console, Acronis License Server and Acronis True Image Storage Server installations is not counted. To manage the corporate license information, you must install Acronis License Server and import the license data (serial keys) bundled with your Acronis True Image Enterprise Server copy (see 2.6 "Using License Server Management Tool"). If you buy more licenses, import the additional serial keys as well. Acronis License Server can import multiple serial numbers from a .txt file, saving you from time-taking procedure of typing in serial keys. 2.5 2.5.1 Acronis True Image Enterprise Server installation Installing Acronis True Image Enterprise Server components To install Acronis True Image Enterprise Server components: run the Acronis True Image Enterprise Server setup file in the Install Menu, select the program to install: Acronis True Image Management Console, Acronis License Server, Acronis True Image Agent, Acronis True Image Storage Server or Acronis True Image Enterprise Server (here: a standalone component for a local server, called in this guide `local console' or `Acronis True Image') follow the Install Wizard instructions on the screen. It is recommended that you install Acronis License Server first. You will not be able to install Acronis True Image Agent or Acronis True Image Enterprise Server onto the current or remote computer until you import the serial key into Acronis License Server (see 2.6 "Using License Server Management Tool"). When the Specify License Server window appears, specify the License Server for license validation. It can be found automatically on the local network or specified manually (type in the DNS-name of the computer with Acronis License Server installed, or its IP-address). Copyright © Acronis, Inc., 2000-2005 13 Installation and running Acronis True Image Enterprise Server Install Menu Window When installing a component onto Windows 9x-based system, you may be prompted to install Microsoft Installer utility (the later Windows operating systems come with this utility built-in). Choose Yes to install Microsoft Installer, included into Acronis True Image Enterprise Server pack. For Acronis True Image Enterprise Server and Acronis True Image Agent, Typical, Custom and Complete installation is available. Having pressed Custom, you can choose to install, besides the main component, Rescue Media Builder and Bart PE plug-in for Acronis True Image Enterprise Server, or Acronis Secure Zone manager for Acronis True Image Agent. With Rescue Media Builder you can create bootable rescue disks (see 12.2). Well-known Bart PE utility is used to boot Windows-like environment from CD. Applications are installed into Bart PE in the form of plug-ins. Choosing Bart PE plug-in installation (disabled by default) provides the ability to include Acronis True Image Enterprise Server into Bart PE plug-in tab. The plug-in files will be placed into the component installation folder along with other program files. Acronis Secure Zone manager lets you create, delete and resize a special hidden partition for storing disk and partition images (see 3.7). When installing Acronis True Image Agent onto Windows 98/Me-based system, you must provide username and password, required for Acronis True Image Management Console remote access to this system. More about access control in 2.7. 14 Copyright © Acronis, Inc., 2000-2005 Installation and running When installed, Acronis True Image (local console) creates a new device in the Device Manager list (Control Panel System Hardware Device Manager Acronis Devices Acronis TrueImage Backup Archive Explorer). Do not disable or uninstall this device, as it is necessary for connecting images as virtual disks (see Chapter 7 "Browsing and restoring particular files" of this manual). 2.5.2 Extracting Acronis True Image Enterprise Server components You may want to save setup (.msi) files for each Acronis True Image Enterprise Server component separately on a local or network drive. Then you will be able to install the components in the command-line mode using msiexec.exe utility. It also will help to modify or recover the existing component installation. To save a setup file: run the Acronis True Image Enterprise Server setup file; in the Install Menu, right-click on the component name and select Extract; select location for setup file and click Save. 2.6 Using License Server Management Tool Acronis License Server includes special command-line utility LicenseServerCmdLine.exe for managing license information. Using this tool, you can look through and add information on available licenses. After Acronis License Server installation LicenseServerCmdLine.exe is located in the installation folder, e. g. C:\Program Files\Acronis\LicenseServer. LicenseServerCmdLine.exe uses the following syntax: LicenseServerCmdLine [option] [parameter1] [parameter2] LicenseServerCmdLine.exe supported options and usage: --list Displays the list of the License servers available in the local network. --status [server name or server IP-address] Displays specified License Server status. --import [server name] [serial key] Adds information about new license (new serial key). You can specify multiple serial numbers (space separated). --import-file [server name] [filename] Copyright © Acronis, Inc., 2000-2005 15 Installation and running Imports license serial keys from .txt file. --help Shows help information. 2.7 Setting up security parameters for Acronis True Image Enterprise Server Usernames and passwords Acronis True Image Enterprise Server fully supports all security standards used in Windows: 1. If a remote PC has Windows NT SP6/2000/XP OS installed, the Acronis True Image Agent can be accessed according to the security policy set up in the local network. To have remote access to Acronis True Image Agent, the user must be a member of the Administrators or Backup operators group on this computer. It is highly recommended that you create an administrator's or backup operator's accounts with the same username and password on all networked computers for remote access to the Acronis True Image Agent. 2.7.1 2. If a remote PC has Windows 98/Me installed without its own security system, you will need to provide a username and password during installation of the Acronis True Image Agent that will be used by Acronis True Image Management Console. 2.7.2 Firewall setup Acronis True Image Enterprise Server uses the following ports and IP addresses for remote operation: · · · · · server (Acronis True Image Agent) UDP port: 9876 server (Acronis True Image Agent) TCP port: 9876, if busy chose port at random client (Acronis True Image Management Console) UDP port: 9877, if busy chose port at random IPv4 multicast address: 239.255.219.45 IPv6 multicast address: FF05::fAA5:741E. You might have to set the appropriate firewall access options. Options for the Windows Firewall, included in Windows XP Service Pack 2, are set automatically during Acronis True Image Enterprise Server components installation. However, make sure that the option File and Printer Sharing in the Control panel 16 Copyright © Acronis, Inc., 2000-2005 Installation and running Windows Firewall Exceptions is enabled on the remote computer, before the remote operation starts. 2.7 2.7.1 Running Acronis True Image Enterprise Server components Running Acronis True Image To run Acronis True Image on a local computer, select Start Programs Acronis True Image Acronis True Image Enterprise Server or click on the appropriate shortcut on the desktop. 2.7.2 Running Acronis True Image Management Console To run Acronis True Image Management Console, select Start Programs Acronis True Image Acronis True Image Management Console. 2.8 Removing Acronis True Image Enterprise Server components You can remove any Acronis True Image Enterprise Server component separately by selecting Control panel Add or remove programs Remove. Then follow the instructions on the screen. Copyright © Acronis, Inc., 2000-2005 17 Using Acronis True Image Management Console Chapter 3. Using Acronis True Image Management Console 3.1 General information Acronis True Image Management Console is the primary tool for managing data backups on remote computers with the Acronis True Image Agent installed. Acronis True Image Management Console enables you to perform the following: Connect to a remote PC that has the Acronis True Image Agent installed Create partition/disk images to be able to quickly restore OS and user data in case of any software or hardware failures Restore remote partition/disk (except system partitions) Manage Acronis Secure Zone on a remote PC Setup notifications receiving about results of backup operations on the remote computer Stop and Launch Windows NT SP6/2000/XP services during an image file creation Check image integrity independently wherever they reside, be it local, network or removable media Schedule backup operations Schedule group tasks for remote PCs Install, update or remove Acronis True Image Enterprise Server components on remote PCs (requires appropriate access rights) Browse logs of all problems arisen during Acronis True Image Agent operation Create bootable CD or diskettes to be able to restore images even if OS is corrupted 18 Copyright © Acronis, Inc., 2000-2005 Using Acronis True Image Management Console Acronis True Image Management Console main window 3.2 Installing Acronis components onto a remote machine Acronis True Image Management Console allows you to install Acronis components onto remote computers, connected to the corporate network. Using the Acronis True Image Management Console you can install remotely: Acronis License Server Acronis True Image Agent Acronis True Image Acronis Storage Server To install any Acronis component to a remote machine using the Acronis True Image Management Console you will need administrator rights on the target machine. To install Acronis components: Select the Install Acronis components item in the central part of Acronis True Image Management Console main window or a similar item on the Tools sidebar or the main menu Select the installer location from the list (Registered Components, Search removable media or Specify location) Select the Acronis component and specify the component features you want to install If the Specify License Server window appears, specify the License Server for license validation. It can be found automatically on the local network or specified Copyright © Acronis, Inc., 2000-2005 19 Using Acronis True Image Management Console manually (type in the DNS-name of the computer with Acronis License Server installed, or its IP-address) Specify network name or IP address of the machine on which Acronis component is to be installed. You can also select a PC from the list of available using Browse... button. At that point you will have to provide administrator username and password The Acronis component then will be installed to the remote PC you specified If you checked Reboot the remote computer box during the Acronis True Image Agent and Acronis True Image installation, the remote machine will reboot. Otherwise you will see the corresponding message. Remote installation of Acronis True Image Agent You can remotely install Acronis components only onto machines working under Windows NT SP6/2000/XP (including server versions). Windows 98/Me machines will require local installation of Acronis True Image Agent. If the remote PC runs under Windows XP, make sure the option Use simple file sharing in the Control panel Folder options View is disabled before the remote installation starts. If the remote PC runs under Windows XP with Service Pack 2 installed, make sure that the option File and Printer Sharing in the Control panel Windows Firewall Exceptions is enabled before the remote installation starts. 3.3 Connecting to a remote PC After you install Acronis True Image Agent on a remote PC, you will see it in the list of machines to which you can connect from the Acronis True Image Management Console. Use View Computers to access this list. To establish a remote connection, you will need to: Select New connection in the Remote management sidebar section of Acronis True Image Management Console main window or the associated menu or toolbar items. You can also establish a connection using context menu 20 Copyright © Acronis, Inc., 2000-2005