Acronis True Image Server 7.0 User's Guide www.acronis.com Copyright © SWsoft, 2000-2003. All rights reserved. Linux is a registered trademark of Linus Torvalds. OS/2 is a registered trademark of IBM Corporation. UNIX is a registered trademark of The Open Group. Windows and MS-DOS are registered trademarks of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of substantively modified versions of this document is prohibited without the explicit permission of the copyright holder. Distribution of this work or derivative work in any standard (paper) book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder. DOCUMENTATION IS PROVIDED «AS IS» AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. END-USER LICENSE AGREEMENT BY ACCEPTING, YOU (ORIGINAL PURCHASER) INDICATE YOUR ACCEPTANCE OF THESE TERMS. IF YOU DO NOT WISH TO ACCEPT THE PRODUCT UNDER THESE TERMS YOU MAY CHOOSE NOT TO ACCEPT BY SELECTING "I decline..." AND NOT INSTALLING THE SOFTWARE. The Acronis True Image Server (the Software) is Copyright © SWsoft, 2000­2003. All rights are reserved. The ORIGINAL PURCHASER is granted a LICENSE to use the software only, subject to the following restrictions and limitations. 1. The license is to the original purchaser only, and is not transferable without prior written Permission from SWsoft. 2. The Original Purchaser may use the Software on a single computer owned or leased by the Original Purchaser. You may not use the Software on more than a single machine even if you own or lease all of them without the written consent of SWsoft. 3. The Original Purchaser may not engage in, nor permit third parties to engage in, any of the following: A. Providing or permitting use of or disclosing the Software to third parties. B. Providing use of the Software in a computer service business, network, timesharing or multiple user arrangement to users who are not individually licensed by SWsoft. C. Making alterations or copies of any kind in the Software (except as specifically permitted above). D. Attempting to un-assemble, de-compile or reverse engineer the Software in any way. E. Granting sublicenses, leases, or other rights in the Software to others. F. Making copies, or verbal or media translations, of the users guide. G. Making telecommunication data transmission of the software. SWsoft has the right to terminate this license if there is a violation of its terms or default by the Original Purchaser. Upon termination for any reason, all copies of the Software must be immediately returned to SWsoft, and the Original Purchaser shall be liable to SWsoft for any and all damages suffered as a result of the violation or default. ENTIRE RISK THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU THE PURCHASER. SWSOFT DOES NOT WARRANT THAT THE SOFTWARE OR ITS FUNCTIONS WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECTS WILL BE CORRECTED. NO LIABILITY FOR CONSEQUENTIAL DAMAGES - IN NO EVENT SHALL SWSOFT OR ITS VENDORS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR THE LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF SWSOFT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Acronis True Image Server User's Guide Contents Table of Contents CHAPTER 1. INTRODUCTION ........................................................................................................................ 4 1.1. WHAT IS ACRONIS TRUE IMAGE SERVER ...................................................................................................... 4 1.2. WHAT'S NEW IN ACRONIS TRUE IMAGE SERVER 7.0...................................................................................... 5 1.3. WHAT IS A DISK IMAGE.................................................................................................................................. 5 1.4. SOFTWARE USAGE TERMS AND CONDITIONS .................................................................................................. 6 CHAPTER 2. INSTALLATION AND RUNNING ............................................................................................ 7 2.1. BUNDLE CONTENTS ....................................................................................................................................... 7 2.2. SYSTEM REQUIREMENTS................................................................................................................................ 7 2.3. ACRONIS TRUE IMAGE SERVER INSTALLATION ............................................................................................. 7 2.4. RUNNING ACRONIS TRUE IMAGE SERVER ..................................................................................................... 8 2.5. REMOVING THE PROGRAM ............................................................................................................................. 8 CHAPTER 3. GENERAL PROGRAM INFORMATION................................................................................ 9 3.1. MAIN PROGRAM WINDOW.............................................................................................................................. 9 3.2. ACRONIS SECURE ZONE .............................................................................................................................. 11 3.3. ACRONIS STARTUP RECOVERY MANAGER .................................................................................................. 15 3.4. INCREMENTAL IMAGES ................................................................................................................................ 16 3.5. USING DYNAMIC DISKS AND VOLUMES ........................................................................................................ 17 3.6. BACKING UP TO TAPE DRIVE ........................................................................................................................ 17 CHAPTER 4. CREATING A PARTITION (DISK) IMAGE ......................................................................... 19 CHAPTER 5. RESTORING A DISK (PARTITION) FROM AN IMAGE................................................... 26 CHAPTER 6. BROWSING AND RESTORING PARTICULAR FILES ..................................................... 34 6.1. CONNECTING A VIRTUAL DISK ..................................................................................................................... 34 6.2. UNPLUGGING A VIRTUAL DISK..................................................................................................................... 35 CHAPTER 7. TRANSFERRING SYSTEM TO A NEW DISK ..................................................................... 36 7.1. GENERAL INFORMATION.............................................................................................................................. 36 7.2. SECURITY .................................................................................................................................................... 37 7.3. EXECUTING TRANSFERS............................................................................................................................... 37 7.4. CLONING WITH MANUAL PARTITIONING ...................................................................................................... 45 CHAPTER 8. ADDING A NEW HARD DISK ................................................................................................ 47 CHAPTER 9. SCRIPTING AND SCHEDULING........................................................................................... 49 9.1. CREATING SCHEDULED TASKS ..................................................................................................................... 49 9.2. MANAGING SCHEDULED TASKS ................................................................................................................... 54 9.3. SCRIPTING ................................................................................................................................................... 55 9.3.1 Introduction .......................................................................................................................................... 55 9.3.2 Usage .................................................................................................................................................... 55 9.3.3 Structure of the script file...................................................................................................................... 55 9.3.4 Tag description: .................................................................................................................................... 56 CHAPTER 10. OTHER OPERATIONS .......................................................................................................... 57 10.1. CHECKING IMAGES .................................................................................................................................... 57 10.2. CREATING BOOTABLE MEDIA..................................................................................................................... 57 10.3. VIEWING LOGS .......................................................................................................................................... 58 CHAPTER 11. TROUBLESHOOTING ........................................................................................................... 60 11.1. RECOVERING ACRONIS TRUE IMAGE SERVER ........................................................................................... 60 11.2. FREQUENTLY ASKED QUESTIONS ............................................................................................................... 60 11.3. TECHNICAL SUPPORT ................................................................................................................................. 63 Introduction Acronis True Image Server User's Guide Chapter 1. Introduction 1.1. What is Acronis True Image Server Acronis True Image Server 7.0 creates the exact disk image of your live server for complete backup providing the comprehensive and cost effective server protection solution. The disk image file includes all the server disk data including system, programs, databases, configurations, preferences, updates, security patches, and the like. After a fatal failure, you can restore the complete server drive contents to a known working state or simply replace lost or corrupted files and folders. Based on the exclusive Acronis Drive Snapshot technology, Acronis True Image Server 7.0 creates live server disk image without shutting down a server and interrupting server operations. Fastest recovery Acronis True Image Server 7.0 dramatically reduces your server downtime. Unlike traditional file-by-file backup solutions, Acronis True Image Server 7.0 disk imaging approach provides you with the fastest, bare-metal server recovery without timeconsuming reinstallations, configurations and alike. Rapid ROI Is server downtime costing you thousands dollars an hour? Acronis True Image Server 7.0 dramatically reduces IT costs by providing an easy, fast, and reliable way to return your server to its original state in minutes or to restore lost or damaged files and folders. Disk cloning and new disk deployment Acronis True Image Server can be used to clone an image onto multiple servers. For example, a company purchased several servers and need the similar environment on each of them. Traditionally, IT manager should install operating system and programs on each of them. Acronis True Image, however, allows to simplify the process and save the IT manager time creating a disk image of the first system deployed That image can then be duplicated on to multiple servers. If you need to upgrade the server hard disk drive, Acronis True Image Server simplifies the task to few mouse clicks creating the exact copy of you old disk to a new one and adjusting partitions size to fit a new hard disk. 4 Copyright © SWsoft, 2000­2003 Acronis True Image Server User's Guide Introduction 1.2. What's new in Acronis True Image Server 7.0 Acronis True Image Server 7.0 has the following new features: · · · · · · · · · · · · Incremental disk imaging; Built-in disk image verification tool; Dynamic volumes support; Disk cloning; New disk deployment; Acronis Secure Zone; Acronis Startup Recovery Manager; Tape drives support; All levels of IDE and SCSI RAID controllers support; Logs viewing; Two boot disk variants: comp ...