USB/Ethernet DSL Modem Model #: GT701 User Manual Solutions for the Digital LifeTM Table of Contents 1 Introduction Package Contents Minimum System Requirements Features Getting to Know the Modem 1 1 2 2 3 2 Setting Up the Modem Connecting a Computer to the Modem Installing Phone Filters Setting Up the DSL Connection 7 7 21 26 3 Performing a Basic Setup Basic Setup Changing the Admin User Name and Password 29 29 32 4 Using Advanced Setup Accessing Advanced Setup WAN IP Address LAN IP Address DHCP Server Services Blocking Website Blocking Remote Management Port Forwarding DMZ Hosting Firewall Dynamic Routing NAT (Network Address Translation) Static Routing 33 33 34 39 40 42 43 44 44 46 46 47 47 48 5 Viewing the Modem's Settings Status Routing Table WAN Status LAN Status Active User List 49 49 51 51 52 52 6 Using Utilities Web Activity Log DSL Settings Restore Default Settings Upgrade Firmware 53 53 54 54 55 7 Troubleshooting Troubleshooting Frequently Asked Questions 57 57 58 i Actiontec USB/Ethernet DSL Modem User Manual A Reference Locating Computer Information Locating Windows Operating System Files 63 63 64 B Setting Up Static IP on the Computer Windows 98 SE Windows Me Windows 2000 Windows XP 67 67 70 73 77 C Computer Security Comparing DSL Service with a Dial-Up Modem Modem Security Computer Security Electronic Security 81 81 82 82 83 D Specifications General LED Indicators Environmental 85 85 86 86 E Glossary F Firewall Security Level Services Table High Security Level Medium Security Level Low Security Level Basic Security Level Service Acronym Definitions 87 91 91 92 92 93 93 G Non-Windows System Setup Classic OS X 95 95 97 H Installation Buddy Settings Notices Regulatory Compliance Notices Modifications Miscellaneous Legal Notices 99 101 101 101 102 Limited Warranty Index 103 107 ii Introduction 1 Thank you for purchasing the Actiontec USB/Ethernet DSL Modem. The Modem is the simplest way to connect computers to a high-speed broadband connection. This easy-to-use product is perfect for the home office or small business. If you want to take your computing to the next level, the Actiontec USB/Ethernet DSL Modem is sure to be one of the keys to your success. Package Contents s s s s s s s Actiontec USB/Ethernet DSL Modem Black bag (includes Power cord and gray DSL cable) Phone filters Yellow (Ethernet) cable Blue (USB) cable Installation CD Quick start guide 1 Actiontec USB/Ethernet DSL Modem User Manual Minimum System Requirements s s Active DSL service Computer with a 10/100 Mbps Ethernet connection, or USB connection Note: USB LAN port is not supported with Microsoft Windows 95, Windows NT 4.0, and Mac OS. s Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition (Me), Windows NT 4.0, Windows 2000, Windows XP, Mac OS 7.1 and above Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator 4.0 or higher (4.7 recommended) TCP/IP network protocol installed on each computer s s Features s Plug-and-Play installation support for systems with Windows operating systems (98, 98SE, Me, 2000, and XP) ADSL WAN port (RJ-11) s s Compliant with full-rate ANSI T1.413 Issue 2, ITU G.992.1 (G.dmt) and G.992.2 (G.lite) standard Auto-handshake for different ADSL flavors USB 1.1 device specification compliance s s s s s s s s s s 11 Mbps USB data rate (full speed) Bridged Ethernet over ATM, PPP over ATM, PPP over Ethernet Precise ATM traffic shaping IP packet routing and transparent bridge Routing protocol supports RIP-1, RIP-2, static routing Built-in NAT, DHCP server DNS relay support PAP/CHAP authentication, administrative passwords through Telnet 2 Chapter 1 Introduction s s s s s s s Compliant with IEEE 802.3 Ethernet standard 10/100 Base-T Ethernet port Flow control support for Fast Ethernet Web-based configuration setup Default configuration backup restore FTP firmware upgradeable Web download support Getting to Know the Modem This section contains a quick description of the Modem's lights, ports, etc. The Modem contains several indicator lights (LEDs) on its front panel and a series of ports on its rear panel. Front Panel The front panel of the Modem features five lights (or LEDs): Power, DSL, Internet, Ethernet, and USB. DSL Modem USB/Ethernet Powe r DSL et Intern Ethern B et US Powe r DSL Intern USB hernet et Et 3 Actiontec USB/Ethernet DSL Modem User Manual Power Light The Power light displays the Modem's current status. If the Power light glows steadily green, the Modem is receiving power and fully operational. When the Power light flashes rapidly, the Modem is initializing. If the Power light is not illuminated when the Power cord is plugged in, the Modem has suffered a critical error and technical support should be contacted. DSL Light The DSL light illuminates when the Modem is connected to a DSL line. Internet Light When the Internet light glows steadily, the Modem is connected to the DSL provider. When it flashes, the Modem's built-in DSL modem is training for DSL service. When it glows red, the Modem failed to connect to the Internet. Ethernet Light The Ethernet light illuminates when the Modem is connected via its Ethernet port. USB Light The USB light illuminates when the Modem is connected via its USB port. 4 Chapter 1 Introduction Rear Panel The rear panel of the Modem contains four ports (Phone, USB, Ethernet, and Power), as well as an On/Off switch and Reset button. Power Ethernet USB Reset Phone Gray DSL Cable (from gray Phone port to Phone Jack) Blue USB Cable (from blue USB port to Computer) Yellow Ethernet Cable (from yellow Ethernet port to Computer) Black Power Cord (from black Power port to Power Outlet) Phone Port The Phone port is used to connect the Modem to a phone jack. USB Port The USB port is used to connect a computer to the Modem via USB cable. Ethernet Port The Ethernet port is used to connect a computer to the Modem via Ethernet cable. The Ethernet port is a 10/100 Mbps auto-sensing port, and either a straightthrough or crossover Ethernet cable can be used when connecting to the port. 5 Actiontec USB/Ethernet DSL Modem User Manual On/Off Switch The On/Off switch controls power to the Modem. When the top of the switch is depressed, the Modem is powered off. When the bottom of the switch is depressed, the Modem is powered on (assuming the Power cord is correctly connected). N Warning: Do not power down the Modem using the On/Off switch during the reset process. Doing so may result in permanent damage to the Modem. Reset Button Depressing the Reset button for one or two seconds will power cycle the Modem (similar to unplugging and then plugging in the Modem's Power cord). To restore the Modem's factory default settings, depress and hold the Reset button for approximately 15 seconds. The reset process will start about 10 seconds after releasing the switch. Power Port The Power port is used to connect the Power cord to the Modem. N Warning: Do not unplug the Power cord from the Modem's Power port during the reset process. Doing so may result in permanent damage to the Modem. 6 Setting Up the Modem 2 The instructions that follow in this chapter parallel the steps contained in the Actiontec Installation Buddy®, which provides a visual, step-by-step guide to setting up the Modem. It is recommended the user run the Installation Buddy first, before attempting any other procedures. If your Internet Service Provider (ISP) provided a welcome letter or worksheet containing information needed to complete the installation, have it available. If this document was not received, contact the ISP to get the needed information. Note: The following procedures are for US installations. If you live in the UK or another country, the procedures will be slightly different. Connecting a Computer to the Modem Connecting a computer to the Modem involves three steps: initial setup, plugging in the power cord, and connecting the Modem to the computer and phone jack. Connecting Via Ethernet 1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy starts automatically. Wait until the following screen appears, read the on-screen instructions, select the country in which you live by clicking in the appropriate check box, then click Next. 7 Actiontec USB/Ethernet DSL Modem User Manual 2. Read the instructions, consult the ISP's documentation, and select the appropriate letter by clicking in its check box, then click Next. Note: For more details regarding these settings, see Appendix H on page 99. 3. Click in the check box next to Ethernet (Recommended), then click Next. 8 Chapter 2 Setting Up the Modem 4. Make sure the items needed to connect the Modem to the first computer are included in the kit, then click Next. 5. Get the Modem from the kit, then click Next. 9 Actiontec USB/Ethernet DSL Modem User Manual 6. Get the Power cord from the kit and plug the smaller end into the black Power port on the rear panel of the Modem, then click Next. 7. Plug the larger end of the Power cord into a power outlet, then click Next. 10 Chapter 2 Setting Up the Modem 8. Confirm the Power light on the front of the Modem glows solid green, then click Next. 9. Get the yellow Ethernet cable from the kit and plug one end into the yellow Ethernet port on the back of the Modem, then click Next. 11 Actiontec USB/Ethernet DSL Modem User Manual 10. Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer. Click Next. Note: An Ethernet port looks similar to a phone jack, but is slightly larger. 11. Make sure the Ethernet light on the front of the Modem glows solid green. Click Next. 12 Chapter 2 Setting Up the Modem 12. Get the gray or black DSL cable from the kit and plug one end into the gray Phone port on the rear panel of the Modem. Click Next. 13. Plug the other end of the gray or black DSL cable into the phone jack closest to the computer. Click Next. 13 Actiontec USB/Ethernet DSL Modem User Manual 14. Make sure the the Power, DSL, and Ethernet lights on the Modem glow solid green (it may take a few moments). Click Next. The Modem is connected to a computer via Ethernet. Next, install the phone filters as described in "Installing Phone Filters" on page 21. Connecting Via USB 1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy starts automatically. Wait until the following screen appears, read the on-screen instructions, select the country in which you live by clicking in the appropriate check box, then click Next. 14 Chapter 2 Setting Up the Modem 2. Read the instructions, consult the ISP's documentation, and select the appropriate letter by clicking in its check box, then click Next. Note: For more details regarding these settings, see Appendix H on page 99. 3. Click in the check box next to USB, then click Next. 15 Actiontec USB/Ethernet DSL Modem User Manual 4. Make sure the items needed to connect the Modem to the first computer are included in the kit, then click Next. 5. Get the Modem from the kit, then click Next. 16 Chapter 2 Setting Up the Modem 6. Get the Power cord from the kit and plug the smaller end into the black Power port on the rear panel of the Modem, then click Next. 7. Plug the larger end of the Power cord into a power outlet, then click Next. 17 Actiontec USB/Ethernet DSL Modem User Manual 8. Confirm the Power light on the front of the Modem glows solid green, then click Next. 9. Get the blue USB cable from the kit and plug the square end into the blue USB port on the back of the Modem, then click Next. 18 Chapter 2 Setting Up the Modem 10. Plug the rectangular end of the blue USB cable into a USB port on the front or back of the computer. Click Next. 11. Make sure the USB light on the front of the Modem glows solid green. Click Next. 19 Actiontec USB/Ethernet DSL Modem User Manual 12. Get the gray or black DSL cable from the kit and plug one end into the gray Phone port on the rear panel of the Modem. Click Next. 13. Plug the other end of the gray or black DSL cable into the phone jack closest to the computer. Click Next. 20 Chapter 2 Setting Up the Modem 14. Make sure the the Power, DSL, and USB lights on the Modem glow solid green (it may take a few moments). Click Next. The Modem is connected to a computer via USB. Next, install the phone filters as described in "Installing Phone Filters," below. Installing Phone Filters Phone filters allow the use of the telephone or other online devices while online. All devices (telephones, answering machines, fax machines, etc.) using the same phone line (i.e., using the same phone number) as the DSL line must have a phone filter installed. To install phone filters: 1. Read the on-screen information, get the phone filters, then click Next. 21 Actiontec USB/Ethernet DSL Modem User Manual 2. Read the on-screen ...