54 Mbps Wireless Cable/DSL Router Model #: GT704WR Firmware version: 3.0.1.0.5b-GT704WR IB: 1.1.1.42 User Manual Solutions for the Digital LifeTM Table of Contents 1 Introduction Package Contents Minimum System Requirements Features Getting to Know the Router 1 1 2 2 3 2 Setting Up the Router Connecting a Computer to the Router 7 7 3 Performing a Basic Setup Basic Setup Changing the Admin User Name and Password 21 21 24 4 Using Advanced Setup Accessing Advanced Setup WAN IP Address Wireless Settings Wireless MAC Authentication Wireless Advanced Settings LAN IP Address DHCP Server Services Blocking Website Blocking Remote Management Port Forwarding DMZ Hosting Firewall Dynamic Routing Static Routing UPnP (Universal Plug and Play) MAC Address Cloning 27 27 29 32 35 36 37 37 39 40 41 42 43 44 44 45 45 46 5 Viewing the Router's Settings Status Routing Table WAN Status LAN Status Active User List 47 47 49 49 50 50 6 Using Utilities Web Activity Log Restore Default Settings Upgrade Firmware 51 51 52 53 i Actiontec 54 Mbps Wireless Cable/DSL Router User Manual 7 Setting Up a Network Ethernet Wireless 55 55 60 8 Troubleshooting Troubleshooting Frequently Asked Questions 63 63 64 A Reference Locating Computer Information Locating Windows Operating System Files 71 71 72 B Setting Up Static IP on the Computer Windows 98 SE Windows Me Windows 2000 Windows XP 75 75 78 81 85 C Computer Security Comparing Broadband Service with a Dial-Up Modem Router Security Computer Security Electronic Security 89 89 90 90 91 D Specifications General Wireless Operating Range LED Indicators Environmental 93 93 94 94 94 E Glossary F Firewall Security Level Services Table High Security Level Medium Security Level Low Security Level Basic Security Level Service Acronym Definitions 95 99 99 100 100 101 101 G Non-Windows System Setup Classic OS X 103 103 105 Notices Regulatory Compliance Notices Modifications Miscellaneous Legal Notices 107 107 107 108 Limited Warranty 109 ii Introduction 1 Thank you for purchasing the Actiontec 54 Mbps Wireless Cable/DSL Router. The Router is the simplest way to connect computers to a high-speed broadband connection using a Ethernet cable/DSL modem. This easy-to-use product is perfect for the home office or small business. If you want to take your computing to the next level, the Actiontec 54 Mbps Wireless Cable/DSL Router is sure to be one of the keys to your success. Package Contents s s s s s Actiontec 54 Mbps Wireless Cable/DSL Router Power cord Yellow (Ethernet) cable Installation CD Quick start guide 1 Actiontec 54 Mbps Wireless Cable/DSL Router User Manual Minimum System Requirements s s s Active DSL service with Ethernet cable/DSL modem Computer with a 10/100 Mbps Ethernet connection Microsoft Windows 98 Second Edition (SE), Millennium Edition (Me), NT 4.0, 2000, or XP; Mac OS 7.1 and above Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator 4.0 or higher (4.7 recommended) TCP/IP network protocol installed on each computer s s Features s Plug-and-Play installation support for systems with Windows operating systems (98SE, Me, 2000, and XP) Ethernet WAN port (RJ-45) IP packet routing and transparent bridge s s s s s s s s s s s s s Routing protocol (RIP-1, RIP-2) and static routing support Built-in NAT, DHCP server DNS relay support PAP/CHAP authentication, administrative passwords through Telnet 64-, 128-, and 256-bit WEP/WPA wireless LAN security 802.1x, WPA, and WPA-PSK for additional security wireless LAN security Compliant with IEEE 802.3 Ethernet standard 10/100 Base-T Ethernet ports (4) Flow control support for Fast Ethernet Web-based configuration setup Default configuration backup restore 2 Chapter 1 Introduction s s s FTP firmware upgradeable Web download support 802.11b/g support Getting to Know the Router This section contains a quick description of the Router's lights, ports, etc. The Router contains several indicator lights (LEDs) on its front panel and a series of ports on its rear panel. Front Panel The front panel of the Router features seven lights: Power, Internet, Wireless, and Ethernet (4). Powe et r Intern Wireles s 1 et Ethern 3 2 4 Powe net r Inter Wire less 1 34 2 rnet Ethe Power Light The Power light displays the Router's current status. If the Power light glows steadily green, the Router is receiving power and fully operational. When the Power light flashes rapidly, the Router is initializing. If the Power light is not illuminated when the power cord is plugged in, the Router has suffered a critical error and technical support should be contacted. 3 Actiontec 54 Mbps Wireless Cable/DSL Router User Manual Internet Light When the Internet light glows steadily, the Router is connected to the DSL provider via an Ethernet cable/DSL modem. Wireless Light The Wireless light illuminates when the Router is connected wirelessly. Ethernet Lights The Ethernet lights illuminate when the Router is connected via one or more of its Ethernet ports. Rear Panel The rear panel of the Router contains six ports (Ethernet [4], Cable/DSL, and Power), as well as a Reset switch. Power Reset Cable/D SL Ethernet 4 Ethernet 3 Ethernet 2 Ethernet 1 Ethernet Ports The Ethernet ports are used to connect computers to the Router via Ethernet cable. The Ethernet ports are 10/100 Mbps auto-sensing ports, and either a straight-through or crossover Ethernet cable can be used when connecting to the ports. 4 Chapter 1 Introduction Cable/DSL Port The Cable/DSL port is used to connect the Router to an Ethernet cable/ DSL modem. Reset Switch Depressing the Reset switch for one or two seconds will power cycle the Router (similar to unplugging and then plugging in the Router's Power cord). To restore the Router's factory default settings, depress and hold the Reset switch for approximately 15 seconds. The reset process will start about 10 seconds after releasing the switch. Power Port The Power port is used to connect the Power cord to the Router. N Warning: Do not unplug the Power cord from the Router during the reset process. Doing so may result in permanent damage to the Router. 5 Actiontec 54 Mbps Wireless Cable/DSL Router User Manual This page left intentionally blank. 6 Setting Up the Router 2 The instructions that follow parallel the steps contained in the Actiontec Installation Buddy®, which provides a visual guide to setting up the Router. It is recommended the user run the Installation Buddy first, before attempting any other procedures. To set up the Router, it must be connected to a computer, and then configured. After connecting this first computer, other computers can be added to the network via Ethernet, or wirelessly (see "Setting Up a Network" on page 55). Connecting a Computer to the Router 1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy starts automatically. Wait until the following screen appears, read the on-screen instructions, select the country in which you live by clicking in the appropriate check box, then click Next. 7 Actiontec 54 Mbps Wireless Cable/DSL Router User Manual 2. Read the instructions, select Initial Setup by clicking on the appropriate check box, then click Next. 3. Read the on-screen instructions, select the type of modem to which the Router will be connected (DSL or Cable) by clicking in the appropriate check box, then click Next. 8 Chapter 2 Setting Up the Router 4. Read the on-screen instructions concerning connecting the Router to a network with another router/gateway connected to it, then click Next. 5. Make sure the items needed to connect the Router to the first computer are included in the kit, then click Next. 9 Actiontec 54 Mbps Wireless Cable/DSL Router User Manual 6. Locate the Ethernet cable connecting the cable/DSL modem to the computer, then click Next. 7. Unplug the Ethernet cable connected to the cable/DSL modem from the computer, then click Next. 10 Chapter 2 Setting Up the Router 8. Get the Router from the kit, then click Next. 9. Get the yellow Ethernet cable from the kit, then click Next. 11 Actiontec 54 Mbps Wireless Cable/DSL Router User Manual 10. Plug one end of the yellow Ethernet cable into one of the yellow Ethernet ports on the back of the Router, then click Next. 11. Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer. Click Next. Note: An Ethernet port looks similar to a phone jack, but is slightly larger. 12 Chapter 2 Setting Up the Router 12. Get the black Power cord from the kit. Click Next. 13. Plug the smaller end of the black Power cord into the black Power port on the back of the Router. Click Next. 13 Actiontec 54 Mbps Wireless Cable/DSL Router User Manual 14. Plug the larger end of the black Power cord into a power outlet. Click Next. 15. Make sure the Power light glows solid green (it may take a few moments) and one of the Ethernet lights flickers. Click Next. 14 Chapter 2 Setting Up the Router 16. Plug the Ethernet cable disconnected from the computer in step 3 into the red Cable/DSL port on the back of the Router, then click Next. 17. Make sure the other end of the Ethernet cable connected to the Router in step 16 is still plugged into the cable/DSL modem, then click Next. 15 Actiontec 54 Mbps Wireless Cable/DSL Router User Manual 18. Unplug the power cord of the cable/DSL modem, count to 10, then plug the power cord back in again. This resets the cable/DSL modem, allowing it to communicate with the Router. Cick Next. 19. Make sure the Power, Internet, and one of the Ethernet lights glow solid green, then click Next. The Ethernet light may also flicker. 16 Chapter 2 Setting Up the Router 20. Enter the user name and password in the appropriate text boxes (or click the check box next to "My ISP does not require this information."), then click Next. 21. Select the appropriate IP type. This information should be available from the ISP. When finished, click Next. If Static IP is selected, go directly to step 22. If Dynamic IP (DHCP) is selected, got directly to step 23. 17 Actiontec 54 Mbps Wireless Cable/DSL Router User Manual 22. If Static IP was selected in step 21, enter the IP Address, Subnet, Router, DNS 1, and DNS 2 information (if applicable) in the proper text boxes. This information should be available in the ISP. When finished, click Next and go directly to step 24. 23. If DHCP was selected in step 21, the screen below appears. If other computers will be connected to the Router wirelessly at some point (see chapter 6, "Setting Up a Network," on page 55), turn on the Router's wireless access point feature by clicking in the circle next to "Yes." Click Next. 18 Chapter 2 Setting Up the Router 24. The Installation Buddy checks the configuration of the Router. 25. When the configuration is complete, a series of "Congratulations" screens appear. Read the on-screen information, then click through the next few screens, then click Finish in the last screen to exit the Installation Buddy. The Router is successfully configured and ready for use. To make changes to the Router's Advanced Configuration settings, see Chapter 4, "Using Advanced Setup," on page 27. To create a network by connecting more computers to the Router, see Chapter 6, "Setting Up a Network," on page 55. 19 Actiontec 54 Mbps Wireless Cable/DSL Router User Manual This page left intentionally blank. 20 Performing a Basic Setup 3 This chapter is a guide through a basic setup of the Router, including how to connect the Router to the ISP and changing the user name and password. To complete a basic setup, the user will need information provided by the ISP. This information is sometimes provided in a welcome letter or ISP worksheet. If this document is not available, contact the ISP immediately and request one. Basic Setup To configure the Router for basic operation: the Installation Buddy Note: If you already set up the Router usingRouter"), the settings (as described in Chapter 2, "Setting Up the described in this section have already been configured. 1. Open a Web browser. In the "Address" text box, type http://192.168.0.1 then press Enter on the keyboard. 2. The "Main Menu" screen appears. Select Setup/Configuration. 21 Actiontec 54 Mbps Wireless Cable/DSL Router User Manual 3. Follow the instructions in the "Set Up/Configuration" screen, then click Begin Basic Setup. 4. In the next screen, follow the onscreen instructions, then click Next. 5. In the next screen, select the type of connection provided by the ISP by clicking in the circle next to DSL Option 1(Recommened), DSL Option 2, or Cable. If unsure about the selection, contact the ISP. If DSL Option 1 was chosen, go directly to step 6. If DSL Option 2 or Cable was chosen, go directly to step 7. 22 Chapter 3 Performing a Basic Setup 6. Enter the User Name and Password provided by the ISP ...