USB/Ethernet DSL Gateway Model #: GT704 Firmware Version: 3.0.1.0.6.0-GT704 User Manual Ver 2.0 Solutions for the Digital LifeTM Table of Contents 1 Introduction Package Contents Minimum System Requirements Features Getting to Know the Gateway 1 1 2 2 4 2 Setting Up the Gateway Connecting a Computer to the Gateway Installing Phone Filters Setting Up the DSL Connection 7 7 22 26 3 Performing a Basic Setup Basic Setup Changing the Admin User Name and Password 31 31 33 4 Using Advanced Setup Accessing Advanced Setup WAN IP Address LAN IP Address DHCP Server Services Blocking Website Blocking Remote Management Application Layer Gateway and Port Forwarding DMZ Hosting Firewall Dynamic Routing NAT (Network Address Translation) Static Routing UPnP (Universal Plug and Play) Time Zone Remote Syslog Capture 35 35 36 40 40 42 43 44 45 46 47 49 50 50 51 51 52 5 Viewing the Gateway's Status General Status Routing Table ARP Table WAN Status LAN Status Active User List 53 53 55 55 56 57 57 i Actiontec USB/Ethernet DSL Gateway User Manual 6 Using Utilities Web Activity Log System Log DSL Settings Restore Default Settings Upgrade Firmware 59 59 60 61 62 62 7 Setting Up a Network Ethernet USB 63 63 68 8 Troubleshooting Troubleshooting Frequently Asked Questions 73 73 74 a Reference Locating Computer Information Locating Windows Operating System Files 79 79 80 b Setting Up Static IP on the Computer Windows 98 SE Windows Me Windows 2000 Windows XP 83 83 86 89 93 c Computer Security Comparing DSL Service with a Dial-Up Modem Gateway Security Computer Security Electronic Security 97 97 98 98 99 d Specifications General LED Indicators Environmental 101 101 102 102 e Glossary f Non-Windows System Setup Classic OS X 103 107 107 109 Notices Regulatory Compliance Notices Modifications Miscellaneous Legal Notices 111 111 111 112 Limited Warranty 113 ii Introduction 1 Thank you for purchasing the Actiontec USB/Ethernet DSL Gateway. The Gateway is the simplest way to connect computers to a high-speed broadband connection. This easy-to-use product is perfect for the home office or small business. If you want to take your computing to the next level, the Actiontec USB/Ethernet DSL Gateway is sure to be one of the keys to your success. Package Contents s s s s s s s s s s Actiontec USB/Ethernet DSL Gateway Power cord Phone filters DSL cable Yellow (Ethernet) cable Blue (USB) cable Installation CD (includes user manual) Quick Start guide Start Here guide Technical Support card 1 Actiontec USB/Ethernet DSL Gateway User Manual Minimum System Requirements s s Internet DSL service Compatible laptop, desktop, or Macintosh computer with an available Ethernet or USB (USB compatible with PCs only) Microsoft Windows 98, 98 Second Edition (SE), Millennium Edition (Me), NT 4.0, 2000, XP; Mac OS 7.1 and above Note: USB LAN port is not supported with Microsoft Windows 95 and NT 4.0, or any Mac OS. s s Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator 4.0 or higher (4.7 recommended) TCP/IP network protocol installed s Features s Plug-and-Play installation support for systems with Windows operating systems (98SE, Me, 2000, and XP) ADSL WAN port (RJ-11) s s Compliant with full-rate ANSI T1.413 Issue 2, ITU G.992.1 (G.dmt) and G.992.2 (G.lite) standard Auto-handshake for different ADSL flavors USB 1.1 device specification compliance s s s s s s s 12 Mbps USB data rate (full speed) Multiprotocol encapsulation over ATM, PPP over ATM, PPP over Ethernet Precise ATM traffic shaping IP packet routing and transparent bridge Routing protocol supports RIP-1, RIP-2, static routing 2 Chapter 1 Introduction s s s Built-in NAT, DHCP server DNS relay support PAP/CHAP authentication, administrative passwords through Telnet and HTTP s s s s s s s Compliant with IEEE 802.3 Ethernet standard 10/100 Base-T Ethernet ports (4) Flow control support for Fast Ethernet Web-based configuration setup Default configuration backup restore Firmware upgradeable Web download support 3 Actiontec USB/Ethernet DSL Gateway User Manual Getting to Know the Gateway This section contains a quick description of the Gateway's lights, ports, etc. The Gateway contains several indicator lights (LEDs) on its front panel and a series of ports on its rear panel. Front Panel The front panel of the Gateway features eight lights: Power, DSL, Internet, Ethernet (4), and USB. r Powe ern DSL Int et 1 et Ethern 3 2 4 USB Po L Inter wer DS net 1 2 rnet Ethe 3 4 USB Power Light The Power light displays the Gateway's current status. If the Power light glows steadily green, the Gateway is receiving power and fully operational. When the Power light flashes rapidly, the Gateway is initializing. If the Power light is not illuminated when the Power cord is plugged in and the Power switch is turned on, the Gateway has suffered a critical error and technical support should be contacted. DSL Light The DSL light illuminates when the Gateway is connected to a DSL line. When it flashes, the Gateway's built-in DSL modem is training for your DSL service. 4 Chapter 1 Introduction Internet Light When the Internet light glows steadily, the Gateway is connected to the DSL provider. Ethernet Lights The Ethernet lights illuminate when the Gateway is connected via one or more of its Ethernet ports. USB Light The USB light illuminates when the Gateway is connected via its USB port. Rear Panel The rear panel of the Gateway contains seven ports (Ethernet [4], Phone, USB, and Power), as well as Reset and Power switches. Reset Phone USB Power Ethernet 4 Ethernet 3 Ethernet 2 Ethernet 1 Phone Port The Phone port is used to connect the Gateway to a DSL (Digital Subscriber Line) connection. 5 Actiontec USB/Ethernet DSL Gateway User Manual USB Port The USB port is used to connect a computer to the Gateway via USB cable. Note: It is not recommended to perform a recovery or update for the Gateway from a computer connected via USB. Ethernet Ports The Ethernet ports are used to connect computers to the Gateway via Ethernet cable. The Ethernet ports are 10/100 Mbps auto-sensing ports, and either a straight-through or crossover Ethernet cable can be used when connecting to the ports. Reset Switch Depressing the Reset switch for one or two seconds will power cycle the Gateway (similar to unplugging and then plugging in the Gateway's Power cord). To restore the Gateway's factory default settings, depress and hold the Reset switch for approximately 15 seconds. The reset process will start about 10 seconds after releasing the switch. Power Port The Power port is used to connect the Power cord to the Gateway. N Warning: Do not unplug the Power cord from the Gateway during the reset process. Doing so may result in permanent damage to the Gateway. Power Switch The Power switch is used to power the Gateway on and off. N Warning: Do not click the Power switch to its "off" postion during the reset process. Doing so may result in permanent damage to the Gateway. 6 Setting Up the Gateway 2 The instructions that follow parallel the steps contained in the Actiontec Installation BuddyTM, which provides a visual guide to setting up the Gateway. It is recommended the user run the Installation Buddy first, before attempting any other procedures. To set up the Gateway, it must be connected to a computer, and then configured. After connecting this first computer, other computers can be added to the network via USB or Ethernet (see "Setting Up a Network" on page 65). Connecting a Computer to the Gateway Connecting a computer to the Gateway for setup involves three basic steps: initial setup, plugging in the Gateway's power cord, and connecting the Gateway to the computer. Connecting Via Ethernet 1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy starts automatically. Wait until the following screen appears, read the on-screen instructions, then click Next. 7 Actiontec USB/Ethernet DSL Gateway User Manual 2. Read the instructions, select Initial Setup by clicking on the appropriate check box, then click Next. 3. Click in the check box next to Ethernet (Recommended), then click Next. 8 Chapter 2 Setting Up the Gateway 4. Make sure the items needed to connect the Gateway to the first computer are included in the kit, then click Next. 5. Get the Gateway from the kit, then click Next. 9 Actiontec USB/Ethernet DSL Gateway User Manual 6. Get the Power cord and plug the smaller end into the black Power port on the rear panel of the Gateway, then click Next. 7. Plug the larger end of the Power cord into a power outlet, then click Next. 10 Chapter 2 Setting Up the Gateway 8. Click the On/Off switch to its on position (as shown in the picture onscreen), then click Next. 9. Confirm the Power light on the front of the Gateway glows solid green, then click Next. 11 Actiontec USB/Ethernet DSL Gateway User Manual 10. Get the yellow Ethernet cable from the kit and plug one end into a yellow Ethernet port on the back of the Gateway, then click Next. 11. Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer. Click Next. Note: An Ethernet port looks similar to a phone jack, but is slightly larger. 12 Chapter 2 Setting Up the Gateway 12. Make sure one of the Ethernet lights on the front of the Gateway glows solid green. Click Next. 13. Get the black or gray DSL cable from the kit and plug one end into the gray Line port on the rear panel of the Gateway. Click Next. 13 Actiontec USB/Ethernet DSL Gateway User Manual 14. Plug the other end of the black or gray DSL cable into the phone jack closest to the computer. Click Next. The Gateway is connected to a computer via Ethernet. Next, install the filters as described in "Installing Filters" on page 22. Connecting Via USB 1. Insert the Installation CD in the CD-ROM drive of the computer. The Installation Buddy starts automatically. Wait until the following screen appears, read the on-screen instructions, then click Next. 14 Chapter 2 Setting Up the Gateway 2. Read the instructions, select Initial Setup by clicking on the appropriate check box, then click Next. 3. Click the check box next to USB, then click Next. 15 Actiontec USB/Ethernet DSL Gateway User Manual 4. Make sure the items needed to connect the Gateway to the first computer are included in the kit, then click Next. 5. Get the Gateway from the kit, then click Next. 16 Chapter 2 Setting Up the Gateway 6. Get the Power cord and plug the smaller end into the black Power port on the rear panel of the Gateway, then click Next. 7. Plug the larger end of the Power cord into a power outlet, then click Next. 17 Actiontec USB/Ethernet DSL Gateway User Manual 8. Click the On/Off switch to its on position (as shown in the picture onscreen), then click Next. 9. Confirm the Power light on the front of the Gateway glows solid green, then click Next. 18 Chapter 2 Setting Up the Gateway 10. Get the blue USB cable from the kit and plug the square end into the blue USB port on the back of the Gateway, then click Next. 11. Plug the rectangular end of the blue USB cable into an USB port on the front or back of the computer. Click Next. 19 Actiontec USB/Ethernet DSL Gateway User Manual 12. Make sure the USB light on the front of the Gateway glows solid green. Click Next. 13. Get the black or gray DSL cable from the kit and plug one end into the gray Phone port on the rear panel of the Gateway. Click Next. 20 Chapter 2 Setting Up the Gateway 14. Plug the other end of the black or gray DSL cable into the phone jack closest to the computer. Click Next. The Gateway is connected to a computer via USB. Next, install the filters as described in "Installing Filters," on the next page. 21 Actiontec USB/Ethernet DSL Gateway User Manual Installing Phone Filters Phone filters allow the use of the telephone while online. All telephones and other devices (answering machines, fax machines, etc.) using the same phone line (i.e., using the same phone number) as the DSL line must have a phone filter installed. To install a phone filter: 1. Read the on-screen information, then click Next. 2. Read the on-screen information, then unplug all telephones and other devices from their respective phone jacks. Click Next. 22 Chapter 2 Setting Up the Gateway 3. Get the phone filters. Click Next. M Caution: Do not unplug the black or gray DSL cable from the phone jack near your computer. 4. Plug a phone filter into every phone jack with a telephone or other device connected to it, then click Next. 23 Actiontec USB/Ethernet DSL Gateway User Manual 5. Plug the ends of the phone lines disconnected in step 2 into the phone filters plugged into phone jacks. Click Next. M Caution: Do not plug a phone filter in the phone jack in which the black or gray DSL cable is plugged. 6. Read the on-screen ...