Wireless Broadband Router MI424WR rev. G User Manual © 2010 Verizon. All Rights Reserved. Contents FiOS Router User Manual 1 Introduction 1.0 1.1 1.2 1.3 1.4 Introduction Package Contents System Requirements Features Getting to Know the FiOS Router 2 Connecting the FiOS Router 2.0 2.1 2.2 2.3 2.4 2.5 Introduction Setting Up the FiOS Router Computer Network Configuration Configuring the FiOS Router Features Main Screen 3 Up a Wireless Network Setting 3.0 3.1 3.2 3.3 3.4 3.5 3.6 Introduction Overview Connecting a Wireless Client Wireless Status Basic Security Settings Advanced Security Settings Setting Up a Wireless Client 4 Configuring My Network Settings 4.0 4.1 4.2 Introduction Accessing My Network Settings Using My Network Settings Contents FiOS Router User Manual (con't) 5 Network Connections Using 5.0 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 Introduction Accessing Network Connections Network (Home/Office) Connection Ethernet Connection Wireless Access Point Connection Coax Connection Broadband Ethernet Connection Broadband Coax Connection WAN PPPoE Connection WAN PPPoE 2 Connection 6 Configuring Security Settings 6.0 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 6.10 Introduction Overview Firewall Access Control Port Forwarding DMZ Host Port Triggering Remote Administration Static NAT Advanced Filtering Security Log 7 Controls Parental 7.0 Introduction 7.1 Activating Parental Controls 7.2 Rule Summary Contents FiOS Router User Manual (con't) 8 Configuring Advanced Settings 8.0 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 Introduction Using Advanced Settings Utilities DNS Settings Network Settings Configuration Settings Time Settings Firmware Upgrade Routing Settings 9 Monitoring the FiOS Router 9.0 9.1 9.2 Introduction Router Status Advanced Status 10 Troubleshooting 10.0 Introduction 10.1 Troubleshooting Tips 10.2 Frequently Asked Questions A Configuring Quality of Service A.0 Introduction A.1 Traffic Priority A.2 Traffic Shaping Contents FiOS Router User Manual (con't) B Specifications B.0 B.1 B.2 B.3 Introduction General LED Indicators Environmental C Notices C.0 C.1 C.2 C.3 C.4 Introduction Regulatory Compliance Notices Modifications NEBS Requirements GPL 1 © 2010 Verizon. All Rights Reserved. 1.0 1.1 1.2 1.3 1.4 Introduction Package Contents System Requirements Features Getting to Know the FiOS Router Introduction 6 The Verizon FiOS® Router lets you transmit and distribute digital entertainment and information to multiple devices via coaxial cables. The FiOS Router also supports Ethernet and Wi-Fi networking, making it one of the most versatile and powerful routers available. 7 © 2010 Verizon. All Rights Reserved. 1 Introduction 1.1 Package Content 1.1 Package Content The following is a list of the items included with the FiOS Router: Black Power adapter Yellow cable (Ethernet, 6 ft.) White cable (Ethernet, 10 ft.) Quick Start Guide Installation Guide User Manual CD Wireless Networking Guide Wall-mount template Vertical stand 1.2 Minimum System Requirements The FiOS Router must be used with the following systems and software: Computer with Ethernet capability Microsoft Windows 2000, XP, Vista, or 7; Mac OS 10.1 or greater; Linux/BSD, Unix Internet Explorer 5.0 or higher; Netscape Navigator 7.0 or higher TCP/IP network protocol installed on each computer 8 © 2010 Verizon. All Rights Reserved. FiOS Router User Manual 1.3 Features The FiOS Router features: Multiple networking standards support, including: · WAN - Ethernet and MoCA interfaces · LAN - 802.11b/g/n, Ethernet, and MoCA interfaces Integrated wired networking with 4-port 10/100/1000 Mbps Ethernet switch and MoCA Integrated wireless networking with 802.11b/g/n access point featuring: · 802.11n enabled to support speeds up to 160 Mbps wirelessly · 802.11g enabled to support speeds up to 54 Mbps wirelessly · 802.11b compatibility, communicating with 802.11b wireless products at speeds up to 11 Mbps Enterprise-level security, including: · Fully customizable firewall with Stateful Packet Inspection · Content filtering with URL-keyword based filtering, parental control, customizable filtering policies per computer, and E-mail notification · Denial of service protection against IP spoofing attacks, intrusion and scanning attacks, IP fragment overlap, ping of death, and fragmentation attacks · Event logging · Intrusion detection · MAC address filtering · NAT · DMZ hosting · Access control · Advanced wireless protection featuring WPA, WPA2, WEP 64/128 bit encryption, 802.1x authentication, and MAC address filtering · ICSA certification 9 © 2010 Verizon. All Rights Reserved. 1 Introduction 1.3 Features Other options, including: · DHCP server option · DHCP server/PPPoE server auto-detection · DNS server · LAN IP and WAN IP address selection · MAC address cloning · Port forwarding · PPPoE support · QoS support (end to end layer 2/3) featuring Diffserv, 802.1p/q prioritization, configurable upstream/downstream traffic shaping, random early detection and pass-through of WAN-side DSCPs, PHBs, and queuing to LAN-side devices · Remote management and secured remote management using HTTPS · Reverse NAT · Static NAT · Static routing · Time zone support · VLAN multicast support · VPN IPSec (VPN pass-through only) 10 © 2010 Verizon. All Rights Reserved. FiOS Router User Manual 1.4 Getting to Know the FiOS Router This section contains a quick description of the FiOS Router's lights (LEDs), ports, etc. The FiOS Router has several indicator lights on its front panel, a sticker on its bottom panel, and a series of ports and switches on its rear panel. 1.4a Front Panel The front panel of the FiOS Router has a series of indicator lights: Power, WAN Ethernet, WAN Coax, Internet, LAN Ethernet (4), LAN Coax, USB (2), and Wireless. It also features a WPS button. Front view ­ Verizon FiOS Router (rev. G) 11 © 2010 Verizon. All Rights Reserved. 1 Introduction 1.4 Getting to Know the FiOS Router Power The Power LED displays the FiOS Router's current status. If the Power light glows steadily green, the FiOS Router is receiving power and fully operational. When the Power light flashes rapidly, the FiOS Router is initializing. If the Power light is not illuminated or glows red when the Power cord is plugged in and the Power switch is turned on, the FiOS Router has suffered a critical error and technical support should be contacted. WAN Ethernet The WAN Ethernet LED illuminates when the FiOS Router is connected to the Internet via Ethernet. If flashing, data traffic is passing across the port. WAN Coax The WAN Coax LED glows steadily or flashes when the FiOS Router is connected to the Internet via coaxial cable. Internet When the Internet LED glows steadily green, the FiOS Router is connected to the ISP (Internet Service Provider). If it glows amber, there is a physical connection to the ONT (Optical Network Terminator), but authentication has not taken place (i.e., no IP address is present). LAN Ethernet (1, 2, 3, 4) The LAN Ethernet LEDs illuminate when the FiOS Router is connected to a local network via one or more of its Ethernet ports. If flashing, data traffic is passing across the port(s). LAN Coax The LAN Coax LED glows steadily or flashes when the FiOS Router is connected to a local network via its Coax port. 12 © 2010 Verizon. All Rights Reserved. FiOS Router User Manual USB (1, 2) The USB LEDs illuminate when the FiOS Router is connected to a device via one of its USB ports. Wireless The Wireless LED illuminates when the FiOS Router's wireless access point is turned on. If flashing, data traffic is passing across the wireless connection. Wi-Fi Protected Setup WiFi Protected Setup (WPS) is an easier way to set up a wireless network. Instead of entering passwords or multiple keys on each wireless client (laptop, printer, external hard drive, etc.), the FiOS Router can create a wireless network that only requires the pressing of buttons (one on the FiOS Router, and one on the client [either built-in, or on a compatible wireless card]) to allow wireless clients to join the FiOS Router's wireless network. Although the WPS button is included on the FiOS Router, WPS functionality will not be enabled until a future firmware release. The button is included so that WPS can be activated at a later date without having to physically change the FiOS Router. The GUI does not include the WPS option. 1.4b Bottom Panel The bottom panel of the FiOS Router has a sticker that contains important information about the FiOS Router, including default ESSID, MAC address, wireless keys, etc. Bottom panel sticker ­ Verizon FiOS Router (rev. G) 13 © 2010 Verizon. All Rights Reserved. 1 Introduction 1.4 Getting to Know the FiOS Router 1.4c Rear Panel The rear panel of the FiOS Router has eight ports (Coax, Power, LAN Ethernet [4], WAN Ethernet, and USB), a Power switch, a Reset button, and a wireless antenna. USB1 10 100 10 100 WAN 10 LAN 100 10 100 10 100 Coax 4 3 2 1 USB2 On/Off Reset Coaxial Cable (from Coax Port to Set Top Box) Ethernet Cable Ethernet Cable Power Adapter (from Power Port (from LAN Ethernet Port (from WAN Port to Computer/Device) to ISP Connection) to Wall Outlet) USB Cable (from USB Port to Device) Rear view ­ Verizon FiOS Router (rev. G) Coax Port The Coax port connects the FiOS Router to the ISP or other devices using a coaxial cable. Power Port The Power port connects the FiOS Router to an electrical wall outlet via the Power cord. Power Switch The Power switch powers the FiOS Router on and off. 14 © 2010 Verizon. All Rights Reserved. FiOS Router User Manual Reset Button To restore the FiOS Router's factory default settings, press and hold the Reset button for approximately ten seconds. The reset process will start about ten seconds after releasing the button. When the FiOS Router resets, all the lights on the front panel turn off, and then some of the lights start flashing. The FiOS Router has completed its reset process when the Power light glows steadily green. Caution! Do not unplug the Power cord from the FiOS Router during the reset process. Doing so may result in the loss of the FiOS Router's configuration information. If this occurs, reset the FiOS Router again. LAN Ethernet Ports (4) The LAN Ethernet ports connect devices to the FiOS Router via Ethernet cables to create a local area network (LAN). The LAN Ethernet ports are 10/100/1000 Mbps auto-sensing ports, and either a straight-through or crossover Ethernet cable can be used when connecting devices to the ports. WAN Ethernet Port The WAN Ethernet port connects the FiOS Router to the ISP using an Ethernet cable. USB Ports The USB ports provide up to 5 VDC for attached devices (to charge a cell phone, for example). In the future, with a firmware release upgrade, the USB host functionality will be available for devices such as external storage and cameras. Wireless Antenna The FiOS Router's wireless antenna is used to transmit a wireless signal to other wireless devices on its wireless network. 15 © 2010 Verizon. All Rights Reserved. 2 © 2010 Verizon. All Rights Reserved. 2.0 2.1 2.2 2.3 2.4 Introduction Setting up the FiOS Router Computer Network Con guration Con guring the FiOS Router Main Screen Connecting the FiOS Router 16 Connecting the FiOS Router and accessing its Graphical User Interface (GUI) are both simple procedures. The latter procedure may vary slightly, depending on the computer's operating system. However, no con guration is necessary to access the GUI when taking advantage of Universal Plug-and-Play support. 17 © 2010 Verizon. All Rights Reserved. 2 Connecting the FiOS Router 2.1 Setting Up the FiOS Router 2.1 Setting Up the FiOS Router There are three parts to setting up the FiOS Router: Connecting the Cables, Configuring the Router, and Connecting Other Computers/Set Top Boxes. 2.1a Connecting the Cables Note: If a different router was being used previously, disconnect it. Remove all router components, including power supplies and cables, as they will not work with the FiOS Router. 1. Get the FiOS Router and black Power cord from the box. 2. Plug the black Power cord in the black port on the back of the FiOS Router and then into a power outlet. 3. Turn the FiOS Router on. 4. Make sure the Power light on the front of the FiOS Router glows steadily green. 5. Plug the yellow Ethernet cable from the box into one of the four yellow Ethernet ports on the back of the FiOS Router. 6. Make sure the computer is powered on, then plug the other end of the yellow Ethernet cable into an Ethernet port on the computer. 7. Make sure at least one of the Ethernet LAN lights on the front of the FiOS Router glows steadily green. This may take a few moments. 8. The phone company previously installed a high-speed wall jack somewhere in the house. Locate it and note its type (Ethernet or coaxial). If Ethernet, follow steps 8a and 8b. If coa ...