Internet Phone Wizard Model #: UP101 User Manual Solutions for the Digital LifeTM Table of Contents 1 Introduction Package Contents Features System Requirements Getting to Know the Internet Phone Wizard Technical Support 1 1 2 2 3 4 2 Installing SkypeTM Software Downloading and Installing Skype Creating a Skype Account Adding Accounts Assign a Speed-Dial Number 5 5 8 9 12 3 Connecting the Internet Phone Wizard Hardware Single Line Connection Dual Line Connection 15 15 17 4 Installing the Internet Phone Wizard Software 5 Using the Internet Phone Wizard Before Making a Call Calling an Internet Telephone Calling a Traditional Telephone Receiving a Call Ending a Call Switching Between Regular Call and Internet Call Modes Call Waiting Alert Quick Reference Table 21 25 25 26 26 27 27 27 27 28 6 Troubleshooting a Specifications Notices Regulatory Compliance Notices Modifications Miscellaneous Legal Notices 29 31 33 33 33 34 Limited Warranty 35 i Actiontec Internet Phone Wizard User Manual This page left intentionally blank. ii Introduction 1 Thank you for purchasing the Actiontec Internet Phone Wizard. The Internet Phone Wizard allows you to make free calls over the Internet and budget calls with SkypeTM anytime, anywhere. With the Internet Phone Wizard, you can use your regular phone to make long distance calls and even international calls at dramatically reduced rates. If you want to take your communications to the next level, and save money while doing it, the Actiontec Internet Phone Wizard is sure to be one of the keys to your success. Package Contents s s s s s Actiontec Internet Phone Wizard USB cable Telephone cable (RJ-11) Quick Start Guide Installation CD-ROM (includes this user guide) 1 Actiontec Internet Phone Wizard User Manual Features s s s s s s s Excellent voice quality Low international calling rates Works with Skype Easily switch between regular (analog) and Internet phone modes Call waiting and ringback operations supported No special settings or configuration for use with firewall No external power required System Requirements Minimum s Computer running at 400 MHz or better, with a USB port, 128 MB RAM, and a CD-ROM drive. Microsoft Windows 2000, XP A touch-tone analog phone LAN or modem-based Internet connection s s s s Skype application (available free from www.skype.com) Recommended For better voice quality and performance: s Computer running at 1 GHz or better, with a USB port, 256 MB RAM, and a CD-ROM drive A touch-tone analog phone and an analog telephone line Broadband Internet connection s s 2 Chapter 1 Introduction Getting to Know the Internet Phone Wizard This section contains a quick description of the Internet Phone Wizard's lights and ports. The Internet Phone Wizard has several indicator lights (LEDs) on its front panel and a series of ports on its rear panel. Front Panel The front panel of the Internet Phone Wizard features three lights: Regular Call, Internet Call, and Ready. Regular Call The Regular Call light illuminates when the Internet Phone Wizard is in regular (analog) phone mode, blinks rapidly when an incoming regular call comes in, and blinks steadily when a regular call is on hold. Internet Call The Internet Call light illuminates when the Internet Phone Wizard is in Internet phone mode, blinks rapidly when an incoming Internet call comes in, and blinks steadily when an Internet call is on hold. Ready The Ready light illuminates when the Internet Phone Wizard is correctly connected to the computer and ready to answer calls. 3 Actiontec Internet Phone Wizard User Manual Rear Panel The rear panel of the Internet Phone Wizard contains three ports: USB, Line, and Phone. USB Port The USB port is used to connect a computer to the Internet Phone Wizard via USB cable. Line Port The Line port is used to connect the Internet Phone Wizard to a wall phone line outlet or modem via phone cable. Phone Port The Phone port is used to connect the Internet Phone Wizard to a telephone via phone cable. Technical Support Actiontec Electronics prides itself on making durable, high-quality, high-performance products. If you need assistance, the Actiontec Technical Support Department is available all day every day to provide professional support. Actiontec Electronics, Inc. 760 N. Mary Avenue Sunnyvale, CA 94085 Technical Support Phone: (USA) 1-888-436-0657 (UK) 0845-65-80411 E-mail: http://support.actiontec.com/email_support/support_form.php Internet: www.actiontec.com/support 4 Installing SkypeTM Software 2 The first step in setting up the Internet Phone Wizard is installing Skype on the computer. This chapter describes the Skype installation procedure in four parts: downloading and installing Skype, creating an account, adding contacts, and assigning speed-dial numbers. Downloading and Installing Skype If Skype has already been installed on the computer, make sure it is the latest version. If it is, skip this section and go to "Assigning a Speed-Dial Number" on page 12. If not, install the latest version by following this procedure: 1. Open an Internet browser, and, in the address bar, enter: http://www.skype.com/ 2. When the Skype web page appears, click Download Skype now. It's free. 3. After downloading, double-click on the "SkypeSetup" icon. 5 Actiontec Internet Phone Wizard User Manual 4. In the window that appears, select a language, then click OK. 5. The "Skype Setup Wizard" appears. Read the on-screen instructions, then click Next. 6. In the next window, click in the circle next to "I accept the agreement," then click Next. 6 Chapter 2 Installing Skype 7. Select a location on the computer's hard drive to download the Skype software, then click Next. 8. In the next window, set up additional tasks, if needed, then click Next. 7 Actiontec Internet Phone Wizard User Manual 9. Skype installs. Click Finish in the last window to complete the installation. The Skype software is installed on the computer. Go to the next section to create a Skype account. Creating a Skype Account 1. After Skype installs, the "Create a new Skype account" window appears. In the "New Users - Create a Skype Account" tab, enter the required information (denoted by a red asterisk). Click Next. 8 Chapter 2 Installing Skype 2. When the "Your Skype Personal Profile" window appears, enter the information in the appropriate text boxes. Click Update. The Skype account is created. Go to the next section to add contacts to the account. Adding Accounts 1. Go to the main Skype account window. 9 Actiontec Internet Phone Wizard User Manual 2. From the menu at the top of the window, select Tools, then Add a Contact.... 3. When the "Add a Contact" window appears, enter the name of another Skype user in the appropriate text box, then click Next. 10 Chapter 2 Installing Skype 4. A "Request Authorization" window appears. Make the appropriate selections, then click OK. 5. The contact is added. Click Finish. The contact has been added. To view the contact list, select the "Contact" tab from the main Skype window. To add assign a speed-dial number to an contact, go to the next section. 11 Actiontec Internet Phone Wizard User Manual Assign a Speed-Dial Number 1. From the main Skype window, select the Contact tab, right-click on a contact name, and, in the menu that appears, select Assign Speed-Dial. 2. In the next window, enter a speed-dial number, then click OK. 12 Chapter 2 Installing Skype 3. The speed-dial number is assigned to the contact. 4. Repeat to assign a speed-dial number to other contacts. After finishing with the installation configuration of Skype, go to the next chapter ("Connecting the Internet Phone Wizard Hardware") to continue setting up the Internet Phone Wizard. 13 Actiontec Internet Phone Wizard User Manual This page left intentionally blank. 14 Connecting the Internet Phone Wizard Hardware 3 This chapter explains how to physically connect the Internet Phone Wizard to a computer, telephone, and phone line. There are two basic ways to connect the Internet Phone Wizard: Single Line or Dual Line. Single Line Connection When the Internet Phone Wizard is in Single Line mode, it can be used to make or receive Internet (computer-to-computer) phone calls using Skype only. It cannot make regular calls to normal (land-line or mobile) telephones while in Single Line mode. To connect the Internet Phone Wizard in Single Line mode: 1. Get the Internet Phone Wizard from its package. 2. Get the USB cable from the package and insert the small, square end of the cable in the "USB" port on the rear panel of the Internet Phone Wizard. 3. Insert the other (flat and rectangular) end of the USB cable in a USB port on the front or back of a computer. 4. Get the phone cable from the telephone and insert one end in the "Phone" port on the rear panel of the Internet Phone Wizard. 5. Connect the other end of the phone cable to the telephone. The components should be connected similarly to the figure below: 15 Actiontec Internet Phone Wizard User Manual Note: If the Internet Phone Wizard needs to be disconnected from the computer for any reason, it must be reconnected to the same USB port. Connecting the Internet Phone Wizard to a different USB port may cause problems. The Internet Phone Wizard is connected in Single Line mode. Next, go to chapter 4, "Installing the Internet Phone Wizard Software." Single-Line Connection with Dial-Up Modem If the computer is connected to the Internet via dial-up modem with no other phone line in the home, the Internet Phone Wizard can only be set up in Single Line mode. To connect the Internet Phone Wizard in Single Line mode with a dial-up modem: 1. Get the Internet Phone Wizard from its package. 2. Get the USB cable from the package and insert the small, square end of the cable in the "USB" port on the rear panel of the Internet Phone Wizard. 3. Insert the other (flat and rectangular) end of the USB cable in a USB port on the front or back of a computer. 4. Get the phone cable from the telephone and insert one end in the "Phone" port on the rear panel of the Internet Phone Wizard. 5. Connect the other end of the phone cable to the telephone. 6. Optional: To make and receive normal calls while the computer is powered down, use the supplied phone cable and insert one end of the cable in the "Line" port on the rear panel of the Internet Phone Wizard. 7. Optional: Insert the other end of the phone cable in the "Phone" port of the dialup modem. The components should be connected similarly to the figure below: 16 Chapter 3 Connecting the Internet Phone Wizard Hardware Note: If the Internet Phone Wizard needs to be disconnected from the computer for any reason, it must be reconnected to the same USB port. Connecting the Internet Phone Wizard to a different USB port may cause problems. The Internet Phone Wizard is connected in Single Line mode. Next, go to chapter 4, "Installing the Internet Phone Wizard Software." Dual Line Connection When the Internet Phone Wizard is set up in Dual Line mode, it can make and receive both Internet (computer-to-computer) calls and regular (computer-toland-line-telephone or computer-to-mobile-telephone) calls. This procedure assumes the computer is connected to a cable modem. If the computer is connected to the Internet via DSL modem, see "Dual Line Connection with DSL Modem" on page 18. To connect the Internet Phone Wizard in Dual Line mode: 1. Get the Internet Phone Wizard from its package. 2. Get the USB cable from the package and insert the small, square end of the cable in the "USB" port on the rear panel of the Internet Phone Wizard. 3. Insert the other (flat and rectangular) end of the USB cable in a USB port on the front or back of a computer. 4. Get the phone cable from the telephone and insert one end in the "Phone" port on the rear panel of the Internet Phone Wizard. 5. Connect the other end of the phone cable to the telephone. 6. Using the supplied phone cable, insert one end of the cable in the "Line" port on the rear panel of the Internet Phone Wizard. 17 Actiontec Internet Phone Wizard User Manual 7. Insert the other end of the supplied phone cable in a standard phone line outlet. The components should be connected similarly to the figure below: Note: If the Internet Phone Wizard needs to be disconnected from the computer for any reason, it must be reconnected to the same USB port. Connecting the Internet Phone Wizard to a different USB port may cause problems. The Internet Phone Wizard is connected in Dual Line mode. Next, go to chapter 4, "Installing the Internet Phone Wizard Software." Dual Line Connection with DSL Modem Since DSL modems are connected via phone line (like the Internet Phone Wizard), there are two ways to connect the Internet Phone Wizard when a DSL modem is present: Connecting to a Phone Line Splitter, and Connecting to a DSL Filter. Select the configuration matching the current com ...