User manual ADEMCO VISTA 10

via30+, VISTA 10,411lX M N7229 7194 ADEMCO TABLE SYSTEM OVERVIEW ........................................... General ............................................................................. OF CONTENTS 3 3 3 3 4 4 4 4 4 5 5 5 7 8 17 ARMING PERIMETER ONLY (INSTANT) ................... (AWAY). ....................... 18 ARMING ALL PROTECTION ARMING ALL PROTECTION (MAXIMUM). .................. 19 ALARMS.. ................. 20 DISARMING, AND SILENCING ALARMS.. ................................................ 21 EXIT MODE.. ................................................. 21 CHIME 22 PANIC KEYS.. ................................................. 23 OUTPUT RELAY OPTIONS.. ................................. 24 TESTING THE SYSTEM.. ..................................... 26 TROUBLE CONDITIONS.. .................................... 26 "CHECK" and ` BATTERY" Displays.. ....................................... 26 Power Failure.. ................................................................... 27 Other Displays.. ................................................................. FIRE ALARM SYSTEM (IF INSTALLED). ................... 29 29 General.. .......................................................................... 29 In Case of Fire Alarm ........................................................... 30 Silencing Fire Alarms ........................................................... 31 NFPA RECOMMENDATIONS.. ............................... ............................... 32 EMERGENCY EVACUATION.. ................. QUICK GUIDE TO SYSTEM FUNCTIONS.. 33 ........ 34 SUMMARY OF AUDIBLE/VISUAL NOTIFICATION 36 PROTECTION ZONES LIST.. ................................ FORM.. ................... 37 INSURANCE CREDIT REQUEST 39 ............................. CANADIAN (DOC) STATEMENT 40 ............................................ FCC STATEMENTS 42 .................................. LIMITATIONS STATEMENT INFORMATION.. ................................ 43 SERVICING Back Cover WARRANTY .......................................... Consoles ............................................................................ Zones ................................................................................ Burglary Protection.. ............................................................ Fire Protection ..................................................................... Alarms., ............................................................................. Memory of Alarm.. ................................................................ Phone Access 81 Voice Response Capability.. ........................... ....................................... ABOUT THE CONSOLES Console Types.. .................................................................. Display Styles ..................................................................... Fixed-Word Console Displays ................................................. ............................ FUNCTIONS OF THE CONSOLE.. SECURITY CODES ............................................ General ............................................................................ Duress Code.. .................................................................... Quick Arming ..................................................................... To Assign, Change, or Delete User Codes.. .............................. Voice Module ..................................................................... DELAYS ......................................... ENTRY/EXIT General ............................................................................ Audible Exit Delay Sound.. .................................................... CHECKING FOR OPEN ZONES ............................. BYPASSING ZONES .......................................... Using the [BYPASS] Key ...................................................... Quick Bypass .................................................................... ARMING PERIMETER ONLY (STAY). ....................... 10 10 10 10 11 11 12 12 12 .13 14 14 15 18 This manual is a step-by-step guide that will aquaint you with the system' features and benefits. It defines the components s their functions, describes their operation, and instructs you with normal and emergency procedures. Keep this manual in a convenient place so that you can refer to it as necessary. -2- and SYSTEM OVERVIEW GeneraI Congratulations on your ownership of an Ademco Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today, including microcomputer technology to monitor all system status. Ademco is the world's largest manufacturer of security systems and millions of premises are protected by Ademco systems. Basically, this system offers you three forms of protection: burglary, fire and emergency. Your system may consist of at least one console which provides full control of system operation, various sensors such as motion detectors and door and window sensing devices, plus a selected number of strategically placed smoke or combustion detectors designed to provide early warning in case of fire. Your system may also have been programmed to automatically transmit alarm or status messages over the phone lines to a central alarm monitoring station. All system functions are controlled by your console(s), which are described in the next section, ABOUT THE CONSOLES. Your system's sensing devices have been assigned to various "zones". For example, the sensing device on your Entry/Exit door may have been assigned to zone 06, sensing devices on windows in the master bedroom to zone 10, and so on. These zone numbers will appear on the display when an alarm or trouble condition occurs. The burglary protection portion of your system must be turned on or "armed" before it will sense burglary alarm conditions and sound an alarm. Your system can be armed in one of four modes: STAY, AWAY, INSTANT and MAXIMUM. Refer to the ARMING THE SYSTEM sections for instructions in using these modes of operation. Your system also provides a CHIME mode for alerting you to the opening and closing of doors and windows while the system is disarmed. -3­ . ..--. Zones Burglaty Protection SYSTEM OVERVIEW Fire Protection The fire protection portion of your security system (if used) is always on and will sound an alarm if a fire condition is detected. Refer to the F/RE ALARM SYSTEM section for important information concerning fire protection, smoke detectors and planning emergency exit routes from your house. when an alarm occurs,both the console and external sounders will sound, and a message at the console will identify the zone(s) causing the alarm. In addition, if your system is connected to a central monitoring station, an alarm message will be sent. To stop the alarm sounding, you simply disarm the system. When an alarm or trouble condition occurs, the console displays the number(s) of the zone(s) that caused the problem, and displays the type of alarm or trouble (ex. FIRE, ALARM, CHECK). The display remains until it is cleared by entering the OFF sequence (security code + OFF key) twice. If your system includes a voice module it will permit you to access the system via a Touch-tone phone, either on-premises or by call-in when away. The phone access feature will enable you to determine the status of the system and perform most system commands (including arming and disarming) over the phone. Alarms Memory Of Alarm Phone Access & Voice Response Capability -4- ABOUT THE CONSOLES General Your consoles allow you to control all system functions. The consoles feature a telephone style (digital) keypad and a Liquid Crystal Display (LCD) which shows the nature and location of all occurrences. The consoles feature a built-in sounder which emits alarm sounds during alarm conditions and produces warning tones during entry (and exit, if soprogrammable) delay periods. The sounder also provides acknowledgement tones when keys are pressed, and confirmation tones for successful command entries. There are two basic styles of consoles, A and B, either of which may have been used in your system (see page 7). Although different in appearance, both styles are functionally the same. The keypads on style B consoles are located behind a flip-down cover which can be removed, if desired, There are two basic types of console displays, Alpha and Fixed-Word, either of which may have been used in your system. c Alpha Console Displays feature a 2-line, 32 character alphanumeric Liquid Crystal Display (LCD) which can display the nature and location of all occurrences in friendly English. . Fixed-Word Console Displays are functionally similar to the Alpha Consoles, except that their LCD display uses pre-designated (fixed) words to identify the nature and location of occurrences. Words displayed on all FixedWord consoles are the same, except that their location in the display window will vary with various models. Unless stated otherwise, all commands and procedures described herein apply equally to all consoles. Console Styles Console Displays ABOUT THE CONSOLES Fixed-Word AWAY STAY INSTANT BYPASS NOT READY Console Displays READY NO AC AC CHIME BAT ALARM CHECK FIRE All burglary zones, interior & perimeter, are armed. Perimeter burglary zones, such as windows NO AC and doors are armed. AWAY CHIME t?u STAY Perimeter burglary zones armed and BAT ALARM INSTANT entry delay is turned off. CHECK `YPASS One or more burglary protection zones NOT READY FIRE have been bypassed. Appears when burglary portion of the system is not ready for arming (due to one or more open protection zones). The burglary portion of the system is ready to be armed. Appears when AC power has been cut off. System is operating on backup battery power. E Appears when AC power is present. Appears when the CHIME feature is ON. Low system battery (if no zone number is shown), or TYPICAL Low battery condition in a wireless sensor FIXED-WORD DISPLAYS (if zone number is also shown). I Appears when an intrusion has been detected and the system is armed (also appears during a Fire alarm). Accompanied by the ID #of the zone in alarm. Appears when a malfunction is discovered in the system at any time or if a fault is detected in a FIRE zone at any time or in a DAY(Trouble)/NIGHT(Alarm) burglary zone during a disarmed period. Accompanied by a display of zone number in trouble. Appears when a fire alarm is present. Accompanied by a display of the zone # in alarm. ­6­ ABOUT THE CONSOLES SIYLE A CONSOLES STYLE B CONSOLES (SHOWN WITH KEYPAD COVER REMOVED) 5137AD ALPHA CONSOLE 6139 ALPHA CONSOLE u 4127 u 4137AD FIXED-WORD CONSOLES 1 6137 612716120 FIXED-WORD CONSOLES IJ -7- FUNCTIONS OF THE CONSOLE SEE TYPICAL CONSOLE ON NEXT PAGE 11. 12. 13. 14. * # H 1. 2. 3. 4. DISPLAY WINDOW: Displays protection zone ID and sstem status messaaes. w OFF KEY: Disirms burglary portion of the system, silences alarms and audible trouble indicators. and clears visual display after problem' correction. s AWAY KEY: Arms the entire burglary system, perimeter and interior. STAY KEY: Arms perimeter portion of burglary system only. Interior protection is not armed, which ~1s~~ movement within premises without causing READY KEY: Displays all open protection zones. KEY: " Quick Arm" key permits ARMING of the system without use of a security code (if so programmed). KEYS O-9T: Used to enter your security code(s). READY INDICATOR: (GREEN) Lit when the system is ready to be armed (no faults present). While the system is disarmed, this indicator will go on and off as protection zones are closed and opened. Note: On some consoles there is, instead, a POWER INDICATOR (GREEN) which is lit when AC power is oresent. If the indicator is off, the svstem mav power. stili be operating, but on its backup batie See Power Failure in TROUBLE CON 8ITIONS section. ARMED INDICATOR: (RED) Lit when the s stem has been armed (STAY, AWAY, INSTANT or MAXIMU Kn ). INTERNAL SOUNDER: The built-in console sounder mimics the alarm sounder during alarms, and will also " beep" certain s stem functions (see SUMMARY OF durin I-J. AUDIiLE/ VISLJAr NOTIF~CAT~O~` EMERGENCY (PANIC) KEYS: Individual keys A, B, and C (key D not used). On some consoles, these keys are not present and other keys may be available for emergency functions. For further information, refer to the PANIC KEYS section. q q 5. ·J 6. 7. 8. 9. 10. q q q q q MAXIMUM KEY: Arms in manner similar to AWAY mode, but without the entry delay feature! thus providing maximum protection. An alarm WIII occur immediately upon opening any protection point, including the main door. TEST KEY: Tests the system and alarm sounder if disarmed. Refer to TESTING THE SYSTEM section for test procedures. BYPASS KEY: Removes individual protection zones from being monitored by the system. INSTANT KEY: Arms in manner similar to STAY mode, but without the entry delay feature. Entering via the entry/exit door will cause an instant alarm. CODE KEY: Used to assign additional user codes for other users of the system. CHIME KEY: Turns CHIME mode on and off. When on, the opening of windows or doors while the system is disarmed will sound 3 beeps at the keypad(s). 15. 16. 17. tNo te: Keys through each perform their associated companion functions (OFF, AWAY, STAY, etc.) when preceded by an entry of the security code (as described later). -8- q q Q 1 Q 0 Q c9 / /@ 0 -69 '10 0 ` 0 /7 SHOWN WITH KEYPAD COVER REMOVED Fixed-Word Consoles are functionally similar, except for screen displays. TYPICAL ALPHA CONSOLE .. SECURITY CODES General At the time of installation, your installer programmed a personal four-digit Master code, known only to you and yours. This code is used to perform most system functions, including arming and disarming of the system. As an additional safety feature, temporary user codes can be assigned (see next page) for use by those not having a need to know the Master code. Note that the Master code remains in effect even when other user codes are assigned. This feature is intended for use when you are forced to disarm or arm the system under threat. When used, the system will act normally, but can silently notify the central station of your situation, if that service has been provided. The Duress code is the same as vour user code. except that the last digit is increased bv one. For example: If the normal security code is " 2 3 1 4" , the Duress security code is " 2 3 5" 1 . Important: l This code is useful only when connected to a central station. l User codes that end in " 9" (ex. 6349) cannot activate a duress alarm (i.e., 6350 is not a duress alarm code). Quick Arming If your system supports " Quick Arming" the , " key can be pressed in place of #" the security code when arming the system. The security code is always required, however, when disarming the system. Duress Code SECUR1l'Y CODES To Assign, Change, or Delete User Codes 1. Enter your Master code and press the CODE key, 2. Enter single-digit User Number for whom a code is to be assigned, changed, or deleted. 3. If assigning or changing a user's code, enter the desired 4-digit code for use by that User Number. The console will beep once. /f deleting a user's code, perform steps 1 and 2 and then stop. In a few moments the console will beep once, indicating that the existing code has been deleted. Important: Instruct other users to enter their codes carefully to avoid accidentally entering the Duress code. If desired, other users can be assigned a code ending in "9", to prevent accidental Duress code entry. . Temporary users should not be shown how to use any system function they do not need to know (e.g., bypassing protection zones). Be sure user codes do not conflict with any Duress code. q q Voice Module q If your system includes a voice module it will permit you to access the system via a Touch-tone phone, either on-premises or by call-in when away. You can: Receive voice messages over the phone regarding system status. . Arm and disarm the system and perform most function commands. Complete information regarding the use of this feature is provided in a separate manual: Phone Access User's Guide that accompanies the voice module. . To turn off an alarm (with any system), enter: Security Code + [l/OFF] key. Notes: q q The "CALL-IN TAMPER" ("Cl") console display and logic described in the guide is not present in your system. The Relay Command Mode described in the guide is not active with your system, but output relay actions may still be controlled if installer-programmed. -11- ENTRY/EXIT General Information DELAYS Your system has preset time delays, known as exit delay and entry delay. When you arm your system, exit delay gives you time to leave through the entry/exit door without setting off an alarm. Entry delay gives you time to disarm the system when you reenter through the entry/exit door. The system must be disarmed, however, before the entry delay period ends, or an alarm will occur. The console will beep slowly during the entry delay period, reminding you to disarm the system, You can also arm the system with no entry delay at all by using either INSTANT or MAXIMUM arming modes. These modes can provide greater security while you are sleeping or while you are away for extended periods of time. If available for your system, and if so-programmed by your installer, when arming AWAY (see page 18) or MAXIMUM (see page 19), slow beeps will sound from the console during exit delay, turning to fast beeps during the final five seconds of the delay time. - Exit Delay Alerting Sound See your installer for your delay times and record them here: Exit Delay: ~] seconds Entry Delay: ~] seconds ­12­ CHECKING FOR OPEN ZONES u READY Using the Key Before arming your system, all protected doors, windows and other protection zones must be closed or bypassed (see 13 YPASS//VG PROTECT/ON ZONES section), otherwise the console will display a "Not Ready" message, and if your console has a READY indicator light, it will not be lit.. The READY (~) key can be used to display all faulted zones, making it easier for you to secure any open zone. To display faulted zones, simply press and release the READY (+f) key (do not enter code first), Secure or bypass the zones displayed before arming the system. A "Ready" message will be displayed when all protection zones have been either closed or bypassed and the console's READY indicator light (if present) will be lit. ~ TYPICAL DISPLAYS WHEN NOT READY TO ARM TYPICAL DISPLAYS INDICATING OPEN PROTECTION ZONE (AFTER PRESSING READY KEY) TYPICAL DISPLAYS INDICATING "READY TO ARM" I D15fft?ff.D -PRESS Tosffoumu[ ALPHA ~ I ALPHA Ac AC NOT READY 75 Nor FIEAoY ~ FIXED-WORD FIXED-WORD FIXED-WORD -13- BYPASSENG PROTECTION ZONES u Using the 6 BYPASS Key This key is used when you want to arm your system with one or more zones intentionally unprotected. The system must be disarmed first. 1. Enter your security code and press the BYPASS key. 2. Enter zone number(s) for the zone(s) to be bypassed (e.g., 06, 10, 13, etc.). Single digit zone numbers must be preceded by a zero (e.g. 05, 06). 3. When finished, the console will momentarily display a "Bypass" message for each bypassed zone number. Wait for these zones to be displayed, to confirm their bypass. 4. Arm the system as usual. Bypassed zones are unprotected and will not cause an alarm if violated while your system is armed. TO BYPASS q q q q ZONES: q ENTER CODE. PRESS BYPASS KEY. ENTER ZONE Nos. WAIT FOR BYPASSED ZONES TO BE DISPLAYED. ARM SYSTEM AS USUAL. TYPICAL MOMENTARY DISPLAYS OF BYPASSED ZONE ffYPR5506F(?OflT uP5Tfli+e5BFoRoof? ALPHA FIXED-WORD ­14- BYPASSING PROTECTION Quick Bypass ZONES If your system supports "Quick Bypass", it allows you to easily bypass all open (faulted) zones without having to enter zone numbers individually. This feature is useful if, for example, you routinely leave certain windows open when arming at night. To use this feature, enter your security code, press the BYPASS key, then stop. In a few moments, all open zones will be displayed along with a "Bypass" message. Wait for all bypassed zones to be displayed, then arm the system as usual. "READY TYPICAL DISPLAYS TO ARM WITH ZONES BYPASSED" SYSTEM CAN NOW BE ARMED WITH ZONE(S) BYPASSED. ~, ALPHA -, FIXED-WORD -15­ ARMING PERIMETER WITH ENTRY DELAY ON ONLY Using the 3 El STAY Key Use this key when you are staying inside, but expect someone to use an entry/exit door later. 1. Enter ybur security code and press the STAY key. 2. The console beeps three times and displays the armed message. The red ARMED indicator lights. 3. The system arms. An alarm sounds immediately if a protected perimeter window or non-entry/exit door is then opened, but you may otherwise move freely throughout the premises. Later arrivals can enter through an entry/exit door without causing an alarm, but they must disarm the system within the entry delay period to avoid sounding an alarm. m ml ALPHA FIXED-WORD ­16- ARMING PERIMETER WITH ENTRY DELAY OFF ONLY u Using the 7 INSTANT Key Use this key when you are staying inside and do not expect anyone to use an entry/exit door. 1. Enter your security code and press the INSTANT key. 2. The console beeps three times and displays the armed message. The red ARMED indicator lights. 3, The system arms. An alarm' sounds immediately if any protected perimeter door or window is opened, but you may otherwise move freely throughout the premises. An alarm sounds immediately if anyone opens an entry/exit door. EEEii3 ml (INCLUDING THE ENTRY/EXIT DOOR) ALPHA ml FIXED-WORD -17- .-- .-. ---- .--- -------- ---------- - WITH Using the Key ENTRY DELAY ON u 2 AWAY Use this key when no one will be staying inside. 1. Enter your security code and press the AWAY key. 2. The console beeps twice and displays the armed message, indicator lights. The red ARMED 3. You may leave through an entrviexit door during the exit delay period without causing an ala~m. After exit delay, the system arms and sounds an alarm immediately if a protected window or non-entry/exit door is then opened, or if any movement is detected inside your premises. You may reenter through an entry/exit door, but must disarm the system within the entry delay period to avoid an alarm. THE AWAY KEY ARMS THE ENTIRE SYSTEM (INTERIOR AND PERIMETER), BUT ALLOWS USE OF THE ENTRY/EXIT DOOR. TYPICAL DISPLAYS "ARMED AWAY" h d "YOU MAY EXIT NOW disappears when exit delay expires. ALPHA AWAY AC ~ FIXED-WORD ­18- ARMING ALL PROTECTION WITH ENTRY DELAY OFF u Using the 4 MAXIMUM Key Use this key when the premises will be vacant for extended periods of time such as vacations, etc., or when retiring for the night and no one will be moving through protected interior areas. 1. Enter your security code and press the MAXIMUM key. 2. The console beeps twice and displays the armed message. The red ARMED indicator lights. 3. You may leave through an entry/exit door during-- the exit delay period without causing an ala~m. After exit delay, the system arms and sounds an alarm immediately if any protected door or window is opened, or if any movement is detected inside your premises. An alarm sounds immediately, when someone reenters. TYPICAL DISPLAYS (INCLUDING THE ENTRY/EXIT DOOR = GEiiizl ALPHA FIXED-WORD "YOU MAY EXIT NOW disappears when exit delay expires. -19­ DISARMING THE SYSTEM AND SILENCING ALARMS Using n1 OFF the Key The OFF key is used to disarm the system and to silence alarm and trouble sounds. To Disarm the System Enter your securitv code and Dress the OFF kev. The "Ready" message will be displayed, and the console will emit a single tone to confirm that the system is disarmed. To Silence a Burglary Alarm SEE IMPORTANT NOTE AT LEFT! Enter your security code and mess the OFF kev to silence the alarm (or warning tones of a Memory of Alarm). Note the zone in alarm on the console display, and make that zone intact (close door, window, etc.). Now enter the security code plus OFF sequence again to clear the console's Memory of Alarm display. If the display will not clear and does not provide a "Ready" message, notify the alarm agency. a Fire Alarm simdv p ress the OFF kev (the security code is not needed to silence FIRE alarms). TO then clear the console's Memory of Alarm display, enter your security code and press the OFF key. See page 29 for additional fire alarm information. To Silence See the SUMMARY information which (lnterrupted/pulsed) sounds. OF AUDIBLE/VISUAL will help you to and BURGLARY NOTIFICATION section for distinguish between FIRE (Continuous/Steady) alarm -20-