VISTA-100 Commercial Fire and Burglary Partitioned Security System 8VHU*XLGH FIRE FIRE PULL * ® N6020-2 Rev B 4/99 TABLE OF CONTENTS SYSTEM OVERVIEW .................................... 3 A Partitioned System ................................ 3 Zones .................................................... 3 Fire Protection......................................... 4 Burglary Protection .................................. 4 Alarms ................................................... 4 Memory of Alarm ...................................... 4 Speed Key (Macros) ................................. 5 Using Schedules...................................... 5 Device Timers ......................................... 5 Accessing other partitions (GOTO command) 5 Master Keypad Operation .......................... 6 Self-Help Feature ..................................... 6 Phone Access & Voice Response ............... 6 ABOUT THE KEYPADS.................................. 7 FUNCTIONS OF THE KEYPADS ...................... 8 ENTRY/EXIT DELAYS ..................................11 SECURITY CODES & AUTHORITY LEVELS ......12 Duress Code ..........................................12 Quick Arming .........................................12 Authority Levels .....................................13 To Add A User ........................................15 To Change A User's Code .........................17 To Delete A User .....................................17 ACCESSING OTHER PARTITIONS .................18 GOTO Command.....................................18 Global Arming.........................................18 Master Keypad Operation .........................19 Common Lobby Operation.........................20 How User Codes Affect the Common Lobby . .21 CHECKING FOR OPEN ZONES ......................22 DISPLAYING ALL ZONE DESCRIPTORS .........23 BYPASSING PROTECTION ZONES................ 24 Quick Bypass ........................................ 25 Displaying Bypassed Protection Zones ....... 25 ARMING PERIMETER ONLY (STAY)........... 26 ARMING PERIMETER ONLY (INSTANT) .......... 27 ARMING ALL PROTECTION (AWAY)............... 28 ARMING ALL PROTECTION (MAXIMUM) ......... 29 DISARMING AND SILENCING ALARMS........... 30 USING THE KEYSWITCH.............................. 31 CHIME MODE............................................. 32 VIEWING CENTRAL STATION MESSAGES...... 33 PANIC KEYS.............................................. 34 SPEED KEY (MACROS) ............................... 35 ACCESS DOOR CONTROL ........................... 36 USING #70 RELAY MENU MODE.................... 37 USING SCHEDULES.................................... 38 Delaying The Closing Time ........................ 39 Temporary Open/Close Schedules ............. 39 PROGRAMMING DEVICE TIMERS ................. 42 TESTING THE SYSTEM................................ 44 TROUBLE CONDITIONS............................... 46 FIRE ALARM SYSTEM ................................. 48 RECOMMENDATIONS FOR PROPER PROTECTYION .......................................... 49 EMERGENCY EVACUATION ......................... 51 MAINTAINING YOUR SYSTEM ...................... 52 QUICK GUIDE TO SYSTEM FUNCTIONS ......... 54 SUMMARY OF AUDIBLE NOTIFICATION ......... 56 GLOSSARY ............................................... 57 INSURANCE CREDIT REQUEST FORM ........... 63 INDEX ...................................................... 65 ADEMCO LIMITED WARRANTY ..................... 66 EVENT LOGGING COMMANDS ..................... 67 Ð2Ð SYSTEM OVERVIEW General Congratulations on your ownership of an Ademco Partitioned Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today. Ademco is the world's largest manufacturer of security systems and millions of premises are protected by Ademco systems. This system offers you three forms of protection: burglary, fire and emergency. To realize the system's full potential, it is important that you feel comfortable in operating it. Your system consists of at least one Keypad which provides full control of system operation, various sensors which provide perimeter and interior burglary protection, plus a selected number of strategically placed smoke or combustion detectors designed to provide early warning in case of fire. The system uses microcomputer technology to monitor all protection zones and system status and provides appropriate information for display on the Keypad(s) used with the system, and initiates appropriate alarms. Your system may also have been programmed to automatically transmit alarm or status messages over the phone lines to a central alarm monitoring station. Simply stated, a partitioned system shares one physical alarm system among different users, each with their own requirements. For the most part, you as a user need not know about other users and their structure in the system, but from time to time, you may see display messages which indicate the system is in use by another user. Do not be concerned, this is normal. Refer to the ACCESSING OTHER PARTITIONS section for additional information. Your system's sensing devices have been assigned to various "zones." For example, the sensing device on your Entry/Exit door may have been assigned to zone 01, sensing devices on windows in the master bedroom to zone 02, and so on. These numbers will appear on the display, along with an alpha descriptor for that zone (if programmed), when an alarm or trouble condition occurs. A Partitioned System Zones Ð3Ð SYSTEM OVERVIEW (cont'd) Fire Protection The fire protection portion of your security system (if used) is always on and will sound an alarm if a fire condition is detected. Refer to the FIRE ALARM SYSTEM section for important information concerning fire protection, smoke detectors and planning emergency exit routes from your house. The burglary protection portion of your system must be turned on or "armed" before it will sense burglary alarm conditions. Your system provides four modes of burglary protection: STAY, AWAY, INSTANT and MAXIMUM, and even allows you to BYPASS selected zones of protection while leaving the rest of the system armed. The system also provides a CHIME mode, for alerting users to the opening and closing of doors and windows while the system is disarmed. Refer to the other sections of this manual for procedures for using these features. The following table lists the four different arming modes and the results of each. Arming Mode AWAY STAY INSTANT MAXIMUM Features For Each Arming Mode Exit Entry Perimeter Interior Delay Delay Armed Armed Yes Yes Yes Yes Yes Yes Yes No Yes No Yes No Yes No Yes Yes Burglary Protection Alarms When an alarm occurs, both the keypad and external sounders will sound, and the keypad will display the zone(s) causing the alarm. If your system is connected to a central monitoring station, an alarm message will also be sent. To stop the alarm sounding, simply disarm the system. When an alarm condition occurs, the keypad displays the number(s) of the zone(s) that caused the problem, and displays the type of alarm (ex. FIRE, ALARM). It remains displayed until it is cleared by disarming the system (see DISARMING THE SYSTEM section). Memory of Alarm Ð4Ð SYSTEM OVERVIEW (cont'd) Speed Key (Macros) The system can store a string of up to 16 keystrokes, which can be activated anytime by simply pressing the "D" key. This feature can be used to make it easy to perform a complicated procedure (such as going to another partition to bypass a zone), or it can be used to simplify an everyday, repeated procedure. Refer to the SPEED KEY section for procedures for using this feature. Your system may have been programmed with schedules for automatically arming, disarming and activating various devices and/or performing other system functions at predetermined times. Users can modify some of these schedules by manually delaying a closing time, using temporary schedules, or by programming special user schedules. Refer to the USING SCHEDULES section at the end of this manual for scheduling related procedures. The system provides up to 20 "timers" which can be used to control various devices, such as lights or appliances. These timers are similar in concept to the individual appliance timers that might be purchased at a department store. The devices that can be controlled are programmed into the system by the installer. Up to 16 of these devices can be programmed. Refer to the PROGRAMMING DEVICE TIMERS section for procedures. Each keypad is assigned a default partition for display purposes, and will show only that partition's information. But, if the user is authorized, a keypad in one partition can be used to perform system functions in another partition by using the G O T O command. Note that only those partitions authorized and programmed by the installer can be accessed in this manner. To GOTO another partition, enter your security code, then press D followed by the desired partition number (1-8). The keypad will remain in the new partition until directed to go to another partition, or until 120 seconds has elapsed with no keypad activity. Entering partition number 0 will return the keypad to its original partition. Using Schedules Device Timers To Access Another Partition (GOTO Command) Ð5Ð SYSTEM OVERVIEW (cont'd) Master Keypad Operation A "Master" keypad is one on which the status of all 8 partitions is displayed simultaneously. A user can get more information about a certain partition by simply entering D + the desired partition number (1-8). To log on to the "Master" partition (9) using the GOTO command, a user must have access to all partitions. Abbreviated user's instructions are built into the system that can be easily viewed on the alpha keypad's message display screen. This feature will prove particularly useful if this manual is not conveniently accessible when you need to perform a system procedure with which you are not familiar. To view the abbreviated instructions: Simply press and hold down the function key of interest until the description starts to appear (about 5 seconds) and then release it. Refer to the FUNCTIONS OF THE KEYPAD section for descriptions of each key function. Phone Access & Voice Response Capability Your system may include a 4285 VIP module that will permit you to access the system via a Touch-tone phone, either onpremises or by call-in when away. The phone access feature will enable you to do the following: ¥ Receive synthesized voice messages over the telephone regarding the status of the security system. ¥ Arm and disarm the system and perform most function commands via the telephone, with voice confirmation provided after each command entry. ¥ Control 4204 relays through the #70 Manual Relay Activation mode. Complete information regarding the use of this feature is provided in a separate manual entitled PHONE ACCESS USER'S GUIDE, which accompanies the 4285 VIP module. Self-Help Feature Ð6Ð ABOUT THE KEYPADS General IMPORTANT: If the keypad beeps rapidly upon entering the premises, it indicates that an alarm has occurred during your absence. LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe location. Your keypads allow you to control all system functions. The keypads feature a telephone style (digital) keypad and a Liquid Crystal Display (LCD) which shows the nature and location of all occurrences. Keypad display back lighting is programmable to always stay on or to light only when a key is pressed, then turn off a few minutes later. The keypads also feature a built-in sounder which will sound during alarms and troubles. It will also "beep" during certain system functions, such as during entry/exit delay times, during CHIME mode, and when depressing keys to arm and disarm the system (to acknowledge the key press). These sounds can be optionally suppressed in some of your keypads (so as not to disturb other users of the system). Ask your installer if this has been done. This system uses alpha keypads, which feature a 2-line, 32 character alphanumeric Liquid Crystal Display (LCD). These keypads can display system messages in friendly English. Abbreviated user's instructions can also be displayed (see Self Help paragraph in the SYSTEM OVERVIEW section). These keypads can also be programmed with custom zone descriptors. The Keypad Ð7Ð FUNCTIONS OF THE KEYPAD Ê 1. ALPHA DISPLAY WINDOW: A 2-line, 32character Liquid Crystal Display (LCD). Displays protection point identification and system status, messages, and user instructions. O F F KEY: Disarms the burglary portion of the system, silences alarms and audible trouble indicators, and clears visual alarm trouble after the problem has been corrected. AWAY KEY: Completely arms both perimeter and interior burglary protection by sensing an intruder's movements through protected interior areas as well as guarding protected doors, windows, etc. Late arrivals can enter thr ...