Security System User's Manual VISTA-50P VISTA-50PUL N5943-6V1 Rev B 4/99 TABLE OF CONTENTS SYSTEM OVERVIEW .................................... 4 General....................................................... 4 A Partitioned System .................................. 4 Zones.......................................................... 4 Fire Protection ............................................ 5 Burglary Protection ..................................... 5 Alarms ........................................................ 6 Memory of Alarm ........................................ 6 Speed Key (Macros)................................... 6 Using Schedules......................................... 6 Device Timers............................................. 6 To Access Another Partition (GOTO Command) .................................................. 7 Master Keypad Operation........................... 7 Self-Help Feature ....................................... 7 Phone Access & Voice Response Capability .................................................... 8 ABOUT THE KEYPADS................................. 9 General....................................................... 9 The Alpha Keypad ...................................... 9 The Fixed-Word Keypad........................... 10 FUNCTIONS OF THE KEYPAD .................. 11 Fixed-Word Keypad Displays ................... 14 ENTRY/EXIT DELAYS ................................. 15 General Information.................................. 15 SECURITY CODES & AUTHORITY LEVELS .................................................... 16 General Information.................................. 16 Duress Code............................................. 16 Quick Arming ............................................ 16 Authority Levels ........................................ 17 General Rules on Authority Levels and Changes ................................................... 18 To Exit User Edit Mode............................. 18 To Add a User .......................................... 19 To Change a User's Code ........................ 20 To Delete a User ...................................... 21 ACCESSING OTHER PARTITIONS............ 22 To Access Another Partition ..................... 22 Global Arming ........................................... 22 Master Keypad Operation......................... 23 CHECKING FOR OPEN ZONES ................. 25 Using the READY Key ...................... 25 DISPLAYING ALL ZONE DESCRIPTORS........................................ 26 Using the READY Key ...................... 26 BYPASSING PROTECTION ZONES .......... 27 Using the 6 BYPASS Key .................... 27 Quick Bypass............................................ 27 Displaying Bypassed Zones ..................... 28 ARMING PERIMETER ONLY ...................... 29 Using the 3 STAY key ......................... 29 ARMING PERIMETER ONLY ...................... 30 Using the 7 INSTANT Key................... 30 ARMING ALL PROTECTION....................... 31 Using the 2 AWAY Key........................ 31 ARMING ALL PROTECTION....................... 32 Using the 4 MAXIMUM Key ................. 32 DISARMING AND SILENCING ALARMS .... 33 Using the 1 OFF Key ........................... 33 Memory of Alarm ...................................... 33 USING THE KEYSWITCH ........................... 34 General..................................................... 34 Arming ...................................................... 34 Disarming ................................................. 34 CHIME MODE.............................................. 35 Using the 9 Key ................................... 35 VIEWING CENTRAL STATION MESSAGES ............................................. 36 General Information.................................. 36 PANIC KEYS................................................ 37 Using Panic Keys ..................................... 37 SPEED KEY (MACROS).............................. 38 General Information.................................. 38 Defining .................................................... 38 Executing.................................................. 39 ­2­ TABLE OF CONTENTS (cont'd) ACCESS DOOR CONTROL ........................40 General Information ..................................40 USING #70 RELAY MENU MODE ...............41 General Information ..................................41 USING SCHEDULES ...................................43 Delaying the Closing Time ........................43 Temporary Open/Close Schedules...........43 Programming Temporary Schedules ........44 PROGRAMMING DEVICE TIMERS.............46 General Information ..................................46 TESTING THE SYSTEM ..............................49 Using the 5 TEST Key .........................49 TESTING THE SYSTEM ..............................50 Testing Your System ................................50 TROUBLE CONDITIONS.............................51 Typical "Check" Displays ..........................51 Power Failure............................................52 Non-Alpha Keypad Displays .....................52 FIRE ALARM SYSTEM ................................53 General .....................................................53 In Case Of Fire Alarm ...............................53 Silencing A Fire Alarm ..............................53 RECOMMENDATIONS FOR PROPER PROTECTION ..........................................55 Recommendations For Smoke And Heat Detectors..........................................55 Recommendations For Proper Intrusion Protection...................................57 EMERGENCY EVACUATION ......................58 MAINTAINING YOUR SYSTEM...................59 Taking Care of Your System.....................59 Replacing Batteries in Wireless Sensors.....................................................59 Silencing Low Battery Warning Tones at the Keypad............................................60 Routine Care.............................................60 QUICK GUIDE TO SYSTEM FUNCTIONS.............................................61 SUMMARY OF AUDIBLE NOTIFICATION ........................................63 GLOSSARY..................................................64 INDEX...........................................................72 ­3­ System Overview General Congratulations on your ownership of an Ademco Partitioned Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today. Ademco is the world's largest manufacturer of security systems and millions of premises are protected by Ademco systems. This system offers you three forms of protection: burglary, fire and emergency. To realize the system's full potential, it is important that you feel comfortable in operating it. Your system consists of at least one Keypad which provides full control of system operation, various sensors which provide perimeter and interior burglary protection, plus a selected number of strategically placed smoke or combustion detectors designed to provide early warning in case of fire. The system uses microcomputer technology to monitor all protection zones and system status and provides appropriate information for display on the Keypad(s) used with the system, and initiates appropriate alarms. Your system may also have been programmed to automatically transmit alarm or status messages over the phone lines to a central alarm monitoring station. A Partitioned System Simply stated, a partitioned system shares one physical alarm system among different users, each with their own requirements. For the most part, you as a user need not know about other users and their structure in the system, but from time to time, you may see display messages which indicate the system is in use by another user. Do not be concerned, this is normal. Refer to the ACCESSING OTHER PARTITIONS section for additional information. Zones Your system's sensing devices have been assigned to various "zones." For example, the sensing device on your Entry/Exit door may have been assigned to zone 01, sensing devices on windows in the master ­4­ System Overview (cont'd) bedroom to zone 02, and so on. These numbers will appear on the display, along with an alpha descriptor for that zone (if programmed), when an alarm or trouble condition occurs. Fire Protection The fire protection portion of your security system (if used) is always on and will sound an alarm if a fire condition is detected. Refer to the FIRE ALARM SYSTEM section for important information concerning fire protection, smoke detectors and planning emergency exit routes from your house. Burglary Protection The burglary protection portion of your system must be turned on or "armed" before it will sense burglary alarm conditions. Your system provides four modes of burglary protection: STAY, AWAY, INSTANT and MAXIMUM, and even allows you to BYPASS selected zones of protection while leaving the rest of the system armed. The system also provides a CHIME mode, for alerting users to the opening and closing of doors and windows while the system is disarmed. Refer to the other sections of this manual for procedures for using these features. The following table lists the four different arming modes and the results of each. Arming Mode AWAY STAY INSTANT MAXIMUM Exit Delay Yes Yes Yes Yes Features For Each Arming Mode Entry Perimeter Interior Delay Armed Armed Yes Yes Yes Yes Yes No No Yes No No Yes Yes ­5­ System Overview (cont'd) Alarms When an alarm occurs, both the keypad and external sounders will sound, and the keypad will display the zone(s) causing the alarm. If your system is connected to a central monitoring station, an alarm message will also be sent. To stop the alarm sounding, simply disarm the system. Memory of Alarm When an alarm condition occurs, the keypad displays the number(s) of the zone(s) that caused the problem, and displays the type of alarm (ex. FIRE, ALARM). It remains displayed until it is cleared by disarming the system (see DISARMING THE SYSTEM section). Speed Key (Macros) The system can store a string of up to 16 keystrokes, which can be activated anytime by simply pressing the "D" key. This feature can be used to make it easy to perform a complicated procedure (such as going to another partition to bypass a zone), or it can be used to simplify an everyday, repeated procedure. Refer to the SPEED KEY section for procedures for using this feature. Using Schedules Your system may have been programmed with schedules for automatically arming, disarming and activating various devices and/or performing other system functions at predetermined times. Users can modify some of these schedules by manually delaying a closing time, using temporary schedules, or by programming special user schedules. Refer to the USING SCHEDULES section at the end of this manual for scheduling related procedures. Device Timers The system provides up to 20 "timers" which can be used to control various devices, such as lights or appliances. These timers are similar ­6­ System Overview (cont'd) in concept to the individual appliance timers that might be purchased at a department store. The devices that can be controlled are programmed into the system by the installer. Up to 16 of these devices can be programmed. Refer to the PROGRAMMING DEVICE TIMERS section for procedures. To Access Another Partition (GOTO Command) Each keypad is assigned a default partition for display purposes, and will show only that partition's information. But, if the user is authorized, a keypad in one partition can be used to perform system functions in another partition by using the GOTO command. Note that only those partitions authorized and programmed by the installer can be accessed in this manner. To GOTO another partition, enter your security code, then press followed by the desired partition number (1-8). The keypad will remain in the new partition until directed to go to another partition, or until 120 seconds has elapsed with no keypad activity. Entering partition number 0 will return the keypad to its original partition. Master Keypad Operation A "Master" keypad is one on which the status of all 8 partitions is displayed simultaneously. A user can get more information about a certain partition by simply entering + the desired partition number (1-8). To log on to the "Master" partition (9) using the GOTO command, a user must have access to all partitions. Self-Help Feature Abbreviated user's instructions are built into the system that can be easily viewed on the alpha keypad's message display screen. This feature will prove particularly useful if this manual is not conveniently accessible when you need to perform a system procedure with which you are not familiar. ­7­ System Overview (cont'd) To view the abbreviated instructions: Simply press and hold down the function key of interest until the description starts to appear (about 5 seconds) and then release it ...