Alcatel OmniPCX Enterprise Alcatel 4038/4039/4068 First User manual How Introduction Thank you for choosing a telephone from the 4038/4039/4068 range manufactured by Alcatel. Your Alcatel 4038/4039/4068 digital terminal has a new ergonomic layout for more effective communication. A large graphic screen, in conjunction with various keys and the navigator, allows you to make calls, configure and program your telephone, a receiver that is pleasant to use: it fits nicely in the hand with a flexible grip section, communication is even more convenient using the audio keys (loudspeaker, hands free), using the convenient alphabetic keypad, you can call your correspondents by name. How to use this guide · Actions Lift the receiver. Hang up. 2 · Keypad 2ab c 3d ef 5 jkl 6 mno Numeric keypad. Alphabetic keypad. Specific key on numeric keypad. · Navigator Move the navigation key up, down, to the left or to the right. To go back one level (press and release) or to return to the welcome page (press and hold); during a conversation, can be used to access the different pages (Menu, Perso, etc.) and to return to the telephone screens. · Display and display keys Smith John · Audio keys Loudspeaker, hands free. Adjustment "reduce". Adjustment "increase". Partial view of display. Display key. ... · Programmable keys and icons Line key. Icon corresponding to key. · Other fixed keys Fixed key. MENU key. Voice mail access key. · Other symbols used Means that the function is accessible from the Menu page. Means that the function is accessible from the Perso page. Means that the function is accessible from the Info page. Means that the function is subject to programming. If necessary, contact your installer. means that the function can be accessed by pressing a programmed key - see Program the keys for the Perso page or the add-on module. These symbols can be supplemented by small icons or text. 3 How Contents Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6 1. Description of the screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7 1.1 1.2 1.3 Welcome screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7 Call management screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8 Application screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8 Toc 5. Keep in touch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.11 5.12 Diverting calls to another number (immediate diversion). . . . . . . . . . . . . . . . . . . . . . . . . Diverting your calls to your voice message service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . When you return, consult recorded messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diverting calls to your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Forwarding your calls from the receiving terminal ("Follow me") . . . . . . . . . . . . . . . . . . Applying a selective diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancelling all diversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancelling a specific diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diverting calls when your line is busy (divert if busy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Leaving a recorded message for internal callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consulting written messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19 p.19 p.19 p.19 p.19 p.19 p.20 p.20 p.20 p.20 p.20 p.21 2. Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 2.13 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the telephone in "Hands free" mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating the loudspeaker during a conversation (receiver lifted). . . . . . . . . . . . . . . . . . Calling your correspondent by name (company directory) . . . . . . . . . . . . . . . . . . . . . . . Make calls via your programmed call keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calling from the common directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Redialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call back the last caller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Requesting automatic callback if internal number is busy . . . . . . . . . . . . . . . . . . . . . . . . . Answering an internal call in intercom mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending DTMF signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mute, so that your correspondent cannot hear you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9 p.9 p.9 p.10 p.10 p.10 p.10 p.10 p.10 p.11 p.11 p.11 p.11 6. Managing your charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22 6.1 6.2 Charging your calls directly to business accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22 Finding out the cost of an outside call made for an internal user from your terminal . . . p.22 7. Programming your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 7.12 7.13 7.14 7.15 7.16 7.17 7.18 7.19 Initializing your voice mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customising your voice greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modify the password for your phone set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modify the password for your voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the audio functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting the welcome page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Program the keys for the Perso page or the add-on module . . . . . . . . . . . . . . . . . . . . . . Programming direct call keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programming an appointment reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Identify the terminal you are on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lock / unlock your telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring the audio jack of your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modify the associated number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Create, modify or consult your intercom list (max. 10 numbers) . . . . . . . . . . . . . . . . . . Installing a Bluetooth® Wireless Technology headset (matching) . . . . . . . . . . . . . . . . . . Using a Bluetooth® Wireless Technology headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing a Bluetooth® Wireless Technology headset . . . . . . . . . . . . . . . . . . . . . . . . . . p.23 p.23 p.23 p.23 p.24 p.24 p.24 p.25 p.25 p.25 p.25 p.26 p.26 p.26 p.26 p.26 p.27 p.27 p.27 3. During a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 Making a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching between calls (Broker call). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Three-way conference with internal and/or external correspondents (conference). . . . Talk simultaneously to more than 2 correspondents . . . . . . . . . . . . . . . . . . . . . . . . . . . . Placing a call on hold (hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Placing an outside call on hold (parking) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intrusion into an internal conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjust audio volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12 p.12 p.12 p.13 p.13 p.13 p.13 p.14 p.14 p.14 4. Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 Answering the general bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Manager/secretary filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calling an internal correspondent on his/her pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a call on your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calling a correspondent on his/her loudspeaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending a written message to an internal correspondent . . . . . . . . . . . . . . . . . . . . . . . . . Send a voice message copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending a recorded message to a number / a distribution list . . . . . . . . . . . . . . . . . . . . . Broadcasting a message on the loudspeakers of a station group . . . . . . . . . . . . . . . . . . . p.15 p.15 p.15 p.16 p.16 p.16 p.17 p.17 p.17 p.17 p.18 Guarantee and clauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.28 5 Getting to know your telephone Telephone Display and display keys Contains several lines and pages providing information on calls and the functions accessible via the 10 keys associated with the words on the screen. Transfer icon: pressing the key next to this icon allows you to program or change the transfer function. Headset connected. Silent mode activated. Appointment programmed. Telephone locked. Indicator light Adjust the tilt of the screen Handset · · Flashing green: incoming call. Flashing red: alarm. Display keys: pressing a display key activates the function shown associated with it on the screen. Navigation OK key: used to validate your choices and options while programming or configuring. Left-right navigator: used to move from one page to another. Up-down navigator: used to scroll through the content of a page. Back/Exit key: to return to previous menu (short press) or return to first screen (long press); during a conversation, provides access to welcome screens (Menu, Info, ...) and to return to the conversation icon screens. Welcome screens Alcatel 4068 Menu page: contains all functions and applications accessible via the keys associated with the words on the screen. Perso page: contains call ...