Alcatel Mobile ReflexesTM Alcatel OmniPCX Enterprise OK ARCHITECTS OF AN INTERNET WORLD User manual Thank you for choosing this Alcatel Mobile 100 or 200 Reflexes telephone: it is a reliable telephone designed to make life easier for you. To find out the essential functions of the Mobile 100 or 200, we suggest that you read carefully the first chapters of this manual. The availability of some of the functions described in this guide may depend on your system version or configuration. If you are in doubt, consult your system supervisor. 1 Contents Precautions for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 5 Your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7 1. Display and corresponding icons . . . . . . . . . . . . . 1.1 Status icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 MENU icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3 Call icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.4 How to use this manual? . . . . . . . . . . . . . . . . . . . 1.5 How to use your telephone . . . . . . . . . . . . . . . . . .......... ........... ........... ........... ........... ........... p. 8 p. 8 p. 9 p. 10 p. 10 p. 11 p. 12 p. 12 p. 13 p. 13 p. 14 p. 15 p. 15 p. 16 p. 16 p. 17 p. 17 p. 17 p. 18 p. 19 p. 19 p. 20 p. 20 p. 21 p. 21 p. 22 p. 22 p. 23 p. 23 p. 24 p. 25 p. 25 p. 26 p. 27 p. 28 2. Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1 Installing the battery in the telephone . . . . . . . . . . . . . . . . . . . . 2.2 Charging your telephone battery . . . . . . . . . . . . . . . . . . . . . . . . 2.3 Switching on your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.4 Accessing the MENU and navigating . . . . . . . . . . . . . . . . . . . . . . Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2 Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3 Calling from your personal directory . . . . . . . . . . . . . . . . . . . . . 3.4 Calling your correspondent by name (phone book) . . . . . . . . . . 3.5 Calling back one of the last 6 numbers dialled (Redial) . . . . . . . 3.6 Making a call-back request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.7 Calling a correspondent on his loudspeaker . . . . . . . . . . . . . . . . 3.8 Leaving a voice message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.9 Leaving a text message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10 Overriding a forwarded call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.11 Using hands-free mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.12 Sending DTMF signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.13 Camp-on when a correspondent is busy . . . . . . . . . . . . . . . . . . 3.14 Intrusion into a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.15 Calling a private external number . . . . . . . . . . . . . . . . . . . . . . . 3.16 Allocating your calls to customer account codes . . . . . . . . . . . . 3.17 Placing an external correspondent on hold (parking) . . . . . . . . . 3.18 Reporting malicious calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handling several calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.1 Calling a second correspondent (enquiry call) . . . . . . . . . . . . . . 4.2 Answering a second call during a conversation . . . . . . . . . . . . . 4.3 Switching between calls (broker call) . . . . . . . . . . . . . . . . . . . . . 4.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3. 4. 2 4.5 Three-way conference with 2 internal and/or external correspondents (3-way conference) . . . . . . . . . . . . . . . . . . . . . . p. 29 4.6 Camp-on busy control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 30 4.7 Forwarding calls when you are busy . . . . . . . . . . . . . . . . . . . . . . p. 31 5. Customizing and adjusting your telephone . . . . 5.1 Choosing the language . . . . . . . . . . . . . . . . . . . . . 5.2 Programming your personal directory . . . . . . . . . 5.3 Programming your own password . . . . . . . . . . . . 5.4 Programming your associate number . . . . . . . . . . 5.5 Programming your overflow number . . . . . . . . . . 5.6 Customizing the ringer . . . . . . . . . . . . . . . . . . . . . 5.7 Activating the vibrator or ringer (Mobile 200) . . . 5.8 Using the loud-speaker . . . . . . . . . . . . . . . . . . . . 5.9 Adjusting your telephone functions . . . . . . . . . . . 5.10 Adjusting screen contrast . . . . . . . . . . . . . . . . . . . 5.11 Identifying the telephone you use . . . . . . . . . . . . . 5.12 Using the list of functions . . . . . . . . . . . . . . . . . . . 5.13 Programming an appointment reminder . . . . . . . . 5.14 Hiding your identity . . . . . . . . . . . . . . . . . . . . . . . 5.15 Do not disturb function . . . . . . . . . . . . . . . . . . . . 5.16 Finding out the cost of your external calls . . . . . . 5.17 Locking your telephone . . . . . . . . . . . . . . . . . . . . .......... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... p. 32 p. 32 p. 32 p. 34 p. 35 p. 35 p. 36 p. 37 p. 37 p. 38 p. 38 p. 39 p. 39 p. 42 p. 43 p. 43 p. 43 p. 44 p. 45 p. 45 p. 45 p. 47 p. 48 p. 49 p. 50 p. 51 p. 51 p. 54 p. 55 p. 55 p. 55 p. 55 p. 56 p. 58 p. 59 p. 59 p. 59 p. 59 p. 61 3 6. While you are away - When you return . . . . . . . . . . . . . . . . . 6.1 Forwarding calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.2 Forwarding calls to another number (immediate forwarding) . . . 6.3 Other types of call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . 6.4 Remote forwarding of calls (immediate forwarding) . . . . . . . . . . 6.5 Forwarding calls to your voice mail service (immediate forwarding) 6.6 Cancelling all forwarding functions . . . . . . . . . . . . . . . . . . . . . . . 6.7 Forwarding calls to an associate number (overflow) . . . . . . . . . . 6.8 Consulting the messages left while you were away . . . . . . . . . . . 6.9 Calling back the last internal caller . . . . . . . . . . . . . . . . . . . . . . . Group operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.1 Answering the general bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.2 Call pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.3 Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.4 Sending a text message to an internal correspondent . . . . . . . . 7.5 Supervising a terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MANAGER/SECRETARY filtering set 8.1 Manager terminal . . . . . . . . . . . . . . . Calling a secretary directly . . . . . . . . Activating call filitering . . . . . . . . . . . Picking up the filtered calls . . . . . . . . ......... .......... .......... .......... .......... .......... ........... ........... ........... ........... 7. 8. Listening "discreetly" to a filtered conversation . . 8.2 Secretary's terminal . . . . . . . . . . . . . . . . . . . . . . . Calling a manager directly . . . . . . . . . . . . . . . . . . Signalling your absence on the manager's terminal Managing the filtered calls . . . . . . . . . . . . . . . . . . Managing call filtering in place of the manager . . . 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. p. p. p. P. p. 62 62 63 63 64 64 Registering the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 66 9.1 Registering the telephone on a system for the first time . . . . . . p. 66 9.2 Registering the telephone on other systems . . . . . . . . . . . . . . . p. 67 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10.1 Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10.2 Characteristics of the mains power adapter . . . . . . . . . . . . . . . . 10.3 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10.4 Charging the extra battery (on the "Dual" support) . . . . . . . . . 10.5 Headphone / external microphone . . . . . . . . . . . . . . . . . . . . . . . 10.6 Cleaning your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10.7 Transporting and protecting your telephone . . . . . . . . . . . . . . . p. 70 p. 70 p. 71 p. 71 p. 72 p. 72 p. 72 p. 72 10. 11. 12. 13. MENU tree-structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 73 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 75 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 77 4 Precautions for use Coverage zone: The DECT functions provided by your Alcatel OmniPCX Enterprise system allow user mobility management via DECT cordless telephones. The radio coverage of the ALCATEL system is ensured by a network of base stations. The zone covered by a base station is called a cell. · Mobility: A user can make or receive calls in any cell. · Radio transfer: This function enables the user to move during a conversation and go from one cell to another. The transfer takes place automatically and has no effect on the conversation. In some cases, slight crackling may be audible at the moment of transition. Using an approved DECT standard telephone: This approved DECT telephone is intended to be used with an Alcatel cordless PBX. The CE marking indicates that this product complies with the European Community directives in effect, and the following directives in particular: - 89/336/CEE (electromagnetic compatibility) - 73/23/CEE (low voltage) - 1999/5/CE (R&TTE) Pursuant to directive 1999/5/CE (R&TTE) published in the Official Journal of the European Community of April 7, 1999, these items of equipment use the DECT harmonized frequency spectrum and can be used in all the countries of the European Community, in Switzerland and Norway. No guarantee is given concerning possible interference affecting DECT equipment, due to other authorised utilisation of the radio frequencies concerned. 5 Conditions of use: The following conditions must be respected, notably concerning the use of radio frequencies: · DECT equipment can only be used to establish links between fixed points if these links are temporary and the equivalent isotropically radiated power at the antenna is less than 250 mW. · The conditions of access to a DECT equipment telepoint network shall be stipulated by contract with the operator of the authorized telepoint network concerned. · This telephone is specially designed for use with an Alcatel OmniPCX Enterprise system as described in the guide. · As this telephone complies with the GAP standard, it can be used in simplified mode on another DECT/GAP system (other PABX or private residential base station). Utilization in GAP mode involves a particular mode of operation that can lead to functional limitations for which no claims will be considered under the terms of the guarantee. · Do not expose your telephone to severe conditions (rain, sea air, dust, etc.). · Correct operation of your telephone is not guaranteed in temperatures outside the range - 10 °C to + 45 °C. Between - 5 °C and - 10 °C, the display may not be visible, but this is temporary and will not affect the operation of your telephone. · You must not switch on or use your telephone near gas or inflammable liquids. 6 Your telephone Light indicating: · Going out of radio coverage (fast flashing) Headphone connector · New message: - green Mobile 100 - red Mobile 200 (slow flashing) · Adjust audio volume MARTIN PAUL 31/08/00 16:30 · Display previous menu · Erase last character entered · Erase complete field (long press) · Hang up · Return to idle · Lock/unlock the keypad (long press) · Access to the MENU · Navigate · Confirm · Off-hook · Redial (long press) · Switching between calls (during enquiry call) · Activate / deactivate vibrator (long press)* · Company directory · Telephone ID (long press) · Microphone * depending on your model of telephone · Activate/deactivate loudspeaker · Activate the secret on hands-free charger · On / Off (long press) · Access to the On/Off menu (1st press) to switch off the telephone, activate/disable the vibrator, activate/disable the ringer, ...