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User manual ALCATEL-LUCENT OMNIACCES-VOIP GATEWAY
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This product, although classified under the brand ALCATEL-LUCENT, may have been manufactured by ALCATEL, LUCENT after mergers, acquisitions, or a change in name.
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Manual abstract: user guide ALCATEL-LUCENT OMNIACCES-VOIP GATEWAY
Detailed instructions for use are in the User's Guide. Part No. 060170-10, Rev. C April 2004
VoIP User Manual
Release 4.5
An Alcatel service agreement brings your company the assurance of 7x24 no-excuses technical support. You'll also receive regular software updates to maintain and maximize your Alcatel product's features and functionality and on-site hardware replacement through our global network of highly qualified service delivery partners. Additionally, with 24-hour-a-day access to Alcatel's Service and Support web page, you'll be able to view and update any case (open or closed) that you have reported to Alcatel's technical support, open a new case or access helpful release notes, technical bulletins, and manuals. For more information on Alcatel's Service Programs, see our web page at www.ind.alcatel.com, call us at 1-800-995-2696, or email us at support@ind.alcatel.com.
This manual documents Release 4.5 Voice over IP (VoIP) hardware and software. The functionality described in this manual is subject to change without notice.
Copyright© 2004 by Alcatel Internetworking, Inc. All rights reserved. This document may not be reproduced in whole or in part without the express written permission of Alcatel Internetworking, Inc. Alcatel® and the Alcatel logo are registered trademarks of Alcatel. Xylan®, OmniSwitch®, PizzaSwitch® and OmniStack® are registered trademarks of Alcatel Internetworking, Inc. AutoTrackerTM, OmniAccessTM, OmniCoreTM, Omni Switch/RouterTM, OmniVistaTM, PizzaPortTM, PolicyViewTM, RouterViewTM, SwitchManagerTM, SwitchStartTM, VoiceViewTM, WANViewTM, WebViewTM, X-CellTM, X-VisionTM and the Xylan logo are trademarks of Alcatel Internetworking, Inc. All-In-OneSM is a service mark of Alcatel Internetworking, Inc. All other brand and product names are trademarks of their respective companies.
26801 West Agoura Road Calabasas, CA 91301 (818) 880-3500 FAX (818) 880-3505 info@ind.alcatel.com US Customer SupportÂ(800) 995-2696 International Customer SupportÂ(818) 878-4507 InternetÂhttp://eservice.ind.alcatel.com
Cautions
FCC Compliance: This equipment has been tested and found to comply with the limits for Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions in this guide, may cause interference to radio communications. Operation of this equipment in a residential area is likely to cause interference, in which case the user will be required to correct the interference at his own expense. The user is cautioned that changes and modifications made to the equipment without approval of the manufacturer could void the user's authority to operate this equipment. It is suggested that the user use only shielded and grounded cables to ensure compliance with FCC Rules. This equipment does not exceed Class A limits per radio noise emissions for digital apparatus, set out in the Radio Interference Regulation of the Canadian Department of Communications. Avis de conformité aux normes du ministére des Communications du Canada Cet équipement ne dépasse pas les limites de Classe A d'émission de bruits radioélectriques pour les appareils numériques, telles que prescrites par le Réglement sur le brouillage radioélectrique établi par le ministére des Communications du Canada. Lithium Batteries Caution: There is a danger of explosion if the Lithium battery in your chassis is incorrectly replaced. Replace the battery only with the same or equivalent type of battery recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions. The manufacturer's instructions are as follows:
Return the module with the Lithium battery to Alcatel. The Lithium battery will be replaced at Alcatel's factory.
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Table of Contents
1 VoIP Overview
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 VoIP Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Getting Started with VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 VoIP Telephone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 A VoIP Call Scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Elements of a Converged Network . . . . . . VoIP H.323 Client . . . . . . . . . . . . VoIP H.323 Gateway . . . . . . . . . . VoIP H.323 Gatekeeper (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 1-7 1-7 1-8
H.323 VoIP Gateway Voice and Convergence Features . . . . . . . . . . . . . . . . . Signaling Control and Voice Interoperability (Voice Features) . . . . . . . . . H.323 Call Control and Network Interoperability (Convergence Features) H.323 Network Call Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alcatel VoIP Network Dialing Schemes (AVNDS) . . . . . . . . . . . . . . . Switch Backplane Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1-10 1-11 1-15 1-15 1-15 1-16
VoIP Standards for Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17 Codec Support (G.711, G.723.1, G.729a) . . . . . . . . . . . . . . . . . . . . . . . . . 1-17 VON (Voice on the Net) Developments . . . . . . . . . . . . . . . . . . . . . . . . . 1-18 VoIP and VLANs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
2 VoIP Daughtercards
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 VoIP Daughtercard Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Digital Signal Processors (DSPs), DIMMs and Available Channels . . . . . . . . 2-4 Voice Switching Daughtercard -- Digital VSD Front Panel . . . . . . . . . . . . VSD Deadman Switch . . . . . . . . VSD Cross-Over Toggle Switch . . VSD Pinouts . . . . . . . . . . . . . . . VSD Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 . 2-7 . 2-8 . 2-9 2-11 2-12 2-13 2-13 2-13 2-13 2-13 2-15 2-16
Voice Switching Daughtercard -- Euro BRI ISDN . . . . . . . . . . . Digital Signal Processors (DSPs) and Available Channels VSB Deadman Switch . . . . . . . . . . . . . . . . . . . . . . . . . VSB NT (LT)/TE Cross-Over Toggle Switch . . . . . . . . . . VSB Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VSB Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VSB Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Voice Switching Daughtercard -- Analog . . . . . . . . . . . . . . . . . . . . . . . . VSA Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VSA Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VSAs and Digital Signal Processors (DSPs), DIMMs and Available Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VSAs and the Deadman Switch . . . . . . . . . . . . . . . . . . . . . . . . . . VSAs and Cross-Over Toggle Switches . . . . . . . . . . . . . . . . . . . . VSA Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 . . . . . . 2-21 . . . . . . 2-22 . . . . . . . . . . . . . . . . . . . . . . . . 2-22 2-22 2-22 2-23
VSX Switching Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25 VSX Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25 VoIP Daughtercard Port Numbering Schemes . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28
3 Network Dialing Schemes
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 How to Select a Network Dialing Scheme (AVNDS) . . . . . . . . . . . . . . . . . . . . 3-3 Network Dialing Scheme VoIP Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 VoIP Networks without PSTN -- Example 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Four Digit Extensions and Two Voice Daughtercards . . . . . . . . . . . . . . . . . . . 3-7 VoIP Networks without PSTN -- Example 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Trunk Groups and Three Voice Daughtercards . . . . . . . . . . . . . . . . . . . . . . . . 3-9 VoIP Networks without PSTN -- Example 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11 One Hunt Group (48 Channels Across Two T1s) . . . . . . . . . . . . . . . . . . . . . 3-11 VoIP Networks without PSTN -- Example 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13 One Hunt Group (60 Channels Across Two E1s) . . . . . . . . . . . . . . . . . . . . . 3-13 VoIP Networks without PSTN -- Example 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 One Hunt Group (96 Channels Across Four T1s) . . . . . . . . . . . . . . . . . . . . . 3-15 VoIP Networks without PSTN -- Example 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17 One Hunt Group (144 Channels Across Six T1s) . . . . . . . . . . . . . . . . . . . . . . 3-17 VoIP Networks without PSTN -- Example 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19 Four Hunt Groups (12 Channels Per Hunt Group) . . . . . . . . . . . . . . . . . . . . 3-19 VoIP Networks without PSTN -- Example 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 48 Individual Hunt Groups (One Channel Per Group) . . . . . . . . . . . . . . . . . 3-21 VoIP Networks without PSTN -- Example 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23 Trunk Groups and Mixed Length Extensions . . . . . . . . . . . . . . . . . . . . . . . . 3-23 VoIP Networks without PSTN -- Example 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25 Strip Digit Length (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25 VoIP Networks without PSTN -- Example 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 Trunk Groups and Eleven Digit Extensions . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 VoIP Networks without PSTN -- Example 12 . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29 H.323 Gatekeeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29 VoIP Networks with PSTN -- Example 13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31 North American PSTN and VoIP Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
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Table of Contents VoIP Networks with PSTN -- Example 14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37 North American PSTN, International PSTN and VoIP Calls . . . . . . . . . . . . . . . 3-37 VoIP Networks with PSTN -- Example 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43 PSTN and Eleven Digit Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43 VoIP Networks with PSTN -- Example 16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45 FAX over IP Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45 VoIP Networks with PSTN -- Example 17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47 Mixed Digital and Analog Voice Daughtercards . . . . . . . . . . . . . . . . . . . . . . 3-47 VoIP Networks with PSTN -- Example 18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49 Caller ID (Static) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49 VoIP Networks with Interoperability -- Example 19 . . . . ...
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